global country report
DESCRIPTION
Project Report on "Travels & Tourism"TRANSCRIPT
A GLOBAL/COUNTRY STUDY REPORT
ON “Travels & Tourism”
IN PARTIAL FULFILMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF
MASTER OF BUSINESS ADMINISTRATIOIN
In
Gujarat Technological University
UNDER THE GUIDANCE OF Nishant Vachhani
Submitted by:
Sorthiya Hetal (ENR No.:107870592025)
Hirani Sagar (ENR No.:107870592013)
Makawana Kevin (ENR No.:107870592004)
Parmar Ashish (ENR No.:107870592055)
Kukadiya Ravi (ENR No.:107870592035)
Zala Shivrajsinh (ENR No.:107870592045)
Batch: 2010-12
MBA SEMESTER III/IV
ATMIYA INSTITUTE OF TECHNOLOGY & SCIENCE
DEPARTMENT OF MANAGEMENT RAJKOT (IN-Gujarat)
MBA PROGRAMME
AFFILIATED TO GUJARAT TECHNOLOGICAL UNIVERSITY Ahmadabad
iii
DECLARATION
We undersigned the student of Department of Management, IVth Semester hereby declare
that the “GLOBAL COUNTRY REPORT” entitled “TRAVELLS AND TOURISM” is our own
work and has been carried out under the guidance of Prof. Nishant Vachhani of
DEPARTMENT OF MANAGEMENT, ATMIYA INSTITUTE OF TECHNOLOGY & SCIENCE,
Rajkot (IN-Gujarat)
This has not been submitted to any other university for securing in any examination.
(Hetal Sorathiya)_________________
(Ashish Parmar)_________________
(Kevin Makwana)________________
(Sagar Hirani)___________________
(Ravi Kukadiya)__________________
(ShivrajSinh Zala)________________
Place: Rajkot
Date: ________
iv
PREFACE
The excellent opportunity for any management student is to know about the actual
managerial work of any industry. “Practice makes man perfect.” In this perspective, it is the
necessity of practical training for every MBA student to support and to expand the deep
sense of practical management work.
The aim and purpose behind this industrial training is to lead the student to get more
efficiently skills and the knowledge of real managerial work/practices, which may help them to
become a successful manager.
Management field is like a coin. It has two sides one is theoretical and another is practical
management approach. Both are very necessary aspect to learn for management students.
As a part of practical approach, Global Country Report is very important for the management
students.
As a Management Student It was great opportunity for me to explore such a big and vibrant
company. In addition, we tried our level best to make this Report most successful. I got very
cordial support from all the Persons who shared their working experience with us; and it
become a precious reminiscence for us.
v
ACKNOWLEDGEMENT
We are heartily thankful to Mr. Nishant Vachhani (Faculty Member) for his constant
encouragement for assistance in preparing project report. I would also be thankful to Dean
Dr. Vikas Arora who has provided me an opportunity and valuable support for the project
work.
A project of this nature calls for intellectual nourishment and professional help from many
people. We therefore, deeply express my gratitude to all the professors of my college and
special Mr. Nishant Vachhani who guided me and even helped me in completing my project.
We finally express my gratitude to all those who directly or indirectly rendered the assistance,
guidance and support for the project undertaken by us.
Last but not the least, we are greatly indebted to God, Parents, Family members and Friends
without whose blessing and guidance we think we could not have reached this moment in our
life.
(Hetal Sorathiya)_________________
(Ashish Parmar)_________________
(Kevin Makwana)________________
(Sagar Hirani)___________________
(Ravi Kukadiya)__________________
(ShivrajSinh Zala)________________
Place: Rajkot
Date: _______
vi
TABLE OF CONTENTS
Particulars Page No. Declaration…………………………………...………………………..............................iii
Preface……………………………………….…………….............................................iv
Acknowledge.…………………………………………………………………..…...........v
PART I: ECONOMIC OVERVIEW OF SINGAPORE: 01
1. Economic Overview of Singapore 02
1.1 Demographic Profile 02 1.2 Economic Overview 04 1.3 Overview of Industries Trade and Commerce 07 1.4 Overview of Different Economic Sectors of Singapore 12 1.5 Overview of Business and Trade at International Level 14 1.6 Present Trade Relations and Business with India 16 1.7 PESTAL Analysis 18 PART-II TRAVELS & TOURISM SPECIFIC STUDY: 22
2. Travels & Tourism in Singapore 23
2.1 Introduction 23 2.2 Business Structure 28 3. Comparative Position of Travels & Tourism with India 33
4. Policies and Norms 34
4.1 Policies and Norms of Singapore 34 4.2 Policies and Norms of India 40
5. Business Opportunities in Future 44
6. Conclusion & Suggestions 45
7. Bibliography 46
“AITS, DEPARTMENT OF MANAGEMENT” 1
PART-I
ECONOMIC OVERVIEW OF THE SINGAPORE
“AITS, DEPARTMENT OF MANAGEMENT” 2
1. ECONOMIC OVERVIEW OF THE SINGAPORE
1.1 DEMOGRAPHIC PROFILE
Population: 4,740,737 (on July 2011 )
Age structure: 0-14 years: 13.8% (Male 338,419 & Female 314,704)
15-64 years: 77% (Male 1,774,444 & Female 1,874,985)
65 years and over: 9.2% (Male 196,101 & Female 242,084)
Median age: Total: 40.1 years
Male: 39.6 years
Female: 40.6 years
Population growth rate: 0.817% (2011 EST.)
Birth rate: 8.5 births/1,000 population (2011 EST.)
Death rate: 4.95 deaths/1,000 population (July 2011 EST.)
Net migration rate: 4.63 migrant(s)/1,000 populations (2011 EST.)
Urbanization:
1. Urban population: 100% of total population (2010)
2. Rate of urbanization: 0.9% annual rate of change (2010-15 EST.)
Sex ratio: At birth: 1.077 male(s)/female
under 15 years: 1.08 male(s)/female
15-64 years: 0.95 male(s)/female
65 years and over: 0.81 male(s)/female
Total population: 0.95 male(s)/female (2011 EST.)
Infant mortality rate: Total: 2.32 deaths/1,000 live births
Male: 2.52 deaths/1,000 live births
Female: 2.11 deaths/1,000 live births (2011 EST.)
“AITS, DEPARTMENT OF MANAGEMENT” 3
Life expectancy at birth: Total population: 82.14 years
male: 79.53 years Female: 84.96 years (2011 EST.)
Nationality: Noun: Singaporean(s)
Adjective: Singapore
Ethnic groups: Chinese 76.8%
Malay 13.9%
Indian 7.9%
other 1.4% (2000 census)
Religions: Buddhist 42.5%, Muslim 14.9%, Taoist 8.5%, Hindu 4%, Catholic 4.8%,
Christian 9.8%, other 0.7%, none 14.8% (2000 census)
Languages: Mandarin (official) 35%
English (official) 23%
Malay (official) 14.1%
Hokier 11.4%
Cantonese 5.7%
Teaches 4.9%
Tamil (official) 3.2%
Chinese dialects 1.8%
other 0.9% (2000 census)
Literacy: age 15 and over can read and write
Total population: 92.5%
Male: 96.6%
Female: 88.6% (2000 census)
Education expenditures: 3% of GDP (2009)
Maternal mortality rate: 9 deaths/100,000 live births (2008)
Children under the age of 5 years underweight: 3.3% (2000)
Health expenditures: 3.9% of GDP (2009)
Physicians density: 1.833 physicians/1,000 population (2009)
Hospital bed density: 3.14 beds/1,000 population (2008)
“AITS, DEPARTMENT OF MANAGEMENT” 4
1.2 ECONOMIC OVERVIEW
Basic Economic Facts:
GDP (at 2005 market prices): S$284.561bn (2010) (US$230.8bn 2010)
GDP per capita: S$59,813 (US$48,514 2010)
Annual Growth: 14.5% (2010)
Inflation: 2.8% (2010)
Major Industries: Manufacturing (particularly electronics, engineering, biomedical
sciences and chemicals), financial and business services, and commerce.
Singapore is a model of economic development. After independence in 1965, it had achieved
almost uninterrupted growth nearly 8% per annum for over 3 decades. By the 1990s, it had
GDP per capita similar to many OECD countries and was acknowledged as one of Asia's
'tigers'. The contrast between Singapore and some of its regional neighbors is all the more
striking given to its size and lack of natural resources.
Singapore was one of the original "Newly Industrialized Countries" (NICs) along with Hong
Kong, South Korea and Taiwan. Between 1960s to the 1980s, the manufacturing industry
able to attract numbers of Multi-National Companies (MNCs) and Foreign Direct Investment
(FDIs) into the country. This became the base for Singapore to grow into one of the most
advanced and technologically driven economies in the world.
For 2011, the Singapore economy is continuously growing but at a more sustainable rate of 5
to 6%, with services playing a larger role. The first half of 2011 has already seen a growth of
4.9%. Economic activity is likely to grow moderately in the second half of the year, with the
prospect of a technical recession in the 3 quarter of 2011. Over the medium phrase,
policymakers aim to sustain annual GDP growth at 3-5%. In 2010‟s performance is seen as
the peak of recovery growth and the pre-crisis rates averaging over 8% from 2004-2007 are
not considered sustainable.
In 2010, Singapore was the 3rd fastest growing economy in the world behind Qatar and
Paraguay with a real GDP growth rate (constant prices, national currency) of 14.471%.
“AITS, DEPARTMENT OF MANAGEMENT” 5
The economy of Singapore is described as a mixed economy. Although the country had
strongly advocates free-market policies and practices, government interference is also
obvious in macroeconomic management and major factors of production such as land, labor
and capital resources. This pioneering and highly successful economic system where both
the market and the state have equally strong roles in the government is dubbed as the
Singapore Model.
Singapore has a relatively small domestic market, and thus opens its economy to external
markets in order for the economy to succeed. However, the inherent exposure in depending
on external markets compelled the government to pass economic policies that would
safeguard the country from hurdles faced in the global market. Apart from these policies, the
government has also actively encouraged new industries to develop in Singapore so as to
respond to the needs of the global market.
The essential influence of the government can also be felt in other various sites of the society
from education, to transportation, to housing and to media. However, many social policies
have been implemented are often seen to be added for the economy. As such, many people
have labeled the country as “Singapore Inc.” where, the country appears to run more like a
corporation than a nation.
The Singapore Model or “Singapore Inc.” has proved to be an extremely successful. Globally
and regionally, the Singapore economy has demonstrated Marvelous flexibility to financial
crises such as the 1997 Asian Financial Crisis and the 2008 Global Financial Crisis.
Singapore is also the only Asian country to have AAA credit ratings from all 3 major credit
rating agencies – Standard & Poor‟s, Moody‟s and Fitch. According to the 2011 Economic
Freedom, Singapore is the 2nd free economy in the world. Singapore‟s business freedom
score is incredibly high it takes only 3 days to start a business in Singapore compared to the
world‟s average of 34 days. Apart from strong business and rigid policies, other factors such
as the country‟s strategic geographic position, vast natural seaport, highly skilled workforce
and a favorable tax regime, have created a conducive business environment for companies
and industries.
“AITS, DEPARTMENT OF MANAGEMENT” 6
Singapore has geostrategic importance in Asia. After the British colonized Singapore in 1819,
the nation quickly became the centre of the trade route between India and China. Today
Singapore is the busiest port in the world, above Rotterdam and Hong Kong. Many Multi-
National Companies (MNCs) have set up their regional headquarters in Singapore, due to its
high extent of globalization and accessibility to other markets.
For 2011, the Singapore economy is expected to continue growing but at a more sustainable
rate of 5 to 6%, with services playing a larger role. The first half of 2011 has already seen a
control of growth to 4.9%. Economic activity is likely to grow moderately in the second half of
the year, with the prospect of a technical recession in the 3rd quarter of 2011. Over the
medium term, policymakers intend at supporting annual GDP growth at 3-5%. 2010‟s
performance is seen as to hit the highest point of recovery growth and the pre crisis rates
averaging over 8% from 2004 to 2007 are not considered sustainable moreover.
After focusing the growth of last two years, Singapore is now facing inflation as its key
macroeconomic challenge for 2011. Rising cost led to inflation getting 5.8% in August 2011,
the highest since October 2008. This is expected to remain slightly over 5% in the next few
months, and the average between 4% and 5% for the full year of 2011.
“AITS, DEPARTMENT OF MANAGEMENT” 7
1.3 OVERVIEWS OF INDUSTRY TRADE AND COMMERCE
Singapore is an attractive destination for trade and commerce. The City provides investors
with many tax and nontax incentives. It allows for broad freedom of commercial activity, has
a well developed infrastructure, an educated and productive workforce and political and
economic strength. In 1960, trade and commerce constitute the economy's primary basis of
development, reflecting the nation's role as Southeast Asia's foremost entry.
The Government pursued a policy of Industrialization through an export-oriented strategy, by
attracting foreigners to invest in Singapore to develop the manufacturing and financial
sectors.
The Singapore government encourages International business and investment by keeping
regulations to a minimum. Foreign investors can also import capital or raise funds locally. The
Government allows the movement of both capital and profit liberally within and outside the
country. In Singapore there is no capital gain tax, turnover tax, value added tax, development
tax or surtax on imports into Singapore.
The Government also brought improvement in the labor climate and investment environment
by enacts the Employment Act to lay down standards of employment to help and resolve
industrial disputes.
In addition, the National Trades Union Congress (NTUC) and National Wage Council (NWC)
also helped to promote better labor Management relations. The Government took various
initiatives to develop key infrastructure, including the establishment of the Jurong Town
Corporation.
The important role that international companies play in the economy of Singapore is another
important change. The growth of the manufacturing sector is an indication to it.
Over a period of time, the magnificent acceleration of growth reflected the shift to greater
export orientation of local firms and the arrival of multinational corporations with kicks to the
world markets.
“AITS, DEPARTMENT OF MANAGEMENT” 8
Industry Trade & Commerce
Administrative & Support Services
Part of the Services industry, this sub-sector includes businesses that offer cleaning,
maintenance & landscaping, events & exhibitions, investigation & security, manpower
recruitment and travel & tours services.
Arts, Entertainment & Recreation
Types of Business in This Industry
Arts, Dramatic Arts & Music
Entertainment & Recreation
Gardens & Nature Reserves
Museums, Galleries & Cultural Venues
Sports & Fitness.
Food & Beverage (F&B)
Types of Business in This Industry
Cafes
Coffee Houses & Snack Bars
Coffee Shops
Eating Houses & Food Courts Fast Food Restaurants
Food Caterers
Restaurants
“AITS, DEPARTMENT OF MANAGEMENT” 9
Infocom
Types of Business in This Industry
Film
Radio & TV
IT Services & Telecom
Publishing (Print & Digital)
Manufacturing
Types of Business in This Industry
Biomedical Manufacturing
Chemicals
Electronics
Food Manufacturing
Furniture
Precision Engineering
Printing
Textile & Apparel
Transport Engineering.
Private Education
Private schools (including Kinder gardens) providing General, Technical and Commercial and
other Educational service.
Types of Business in This Industry
Academic Private Schools, Non-Academic Private Schools, Kindergartens/Pre-
Schools.
“AITS, DEPARTMENT OF MANAGEMENT” 10
Private Healthcare
Types of Business in This Industry
Hospitals
Western Clinics & Pharmacies
Dental Clinics
Nursing Facilities & Home Healthcare
Traditional Chinese Medicine Practices
Professional Scientific & Technical Services
Types of Business in This Industry
Advertising
Architectural & Engineering Design
Legal & Accounting
Management Consulting
Veterinary
Real Estate, Rental & Leasing Services
Part of the Services industry, this sub-sector includes businesses in the real estate and rental
& leasing services.
Types of Business in This Industry
Real Estate.
Rental & Leasing.
“AITS, DEPARTMENT OF MANAGEMENT” 11
Transport & Storage
Types of Business in This Industry
Boat, Ferry & Cruise Services
Bus, Taxi & Trishaw Services, Car park Operators
Freight & Logistics
Postal & Courier Services
Shipping & Ship-Related Services
Storage & Warehousing.
Wholesale Trade
Wholesale trades of Food & Beverage, Agricultural Produce, Tobacco, Household Goods,
Fuels and Chemicals, Machinery Equipment, Motor Vehicles, etc.
The wholesale industry consists of 5 other sub-sector
Agricultural Materials
General Merchandise
Fuels & Chemicals
Transport Equipment
Other Wholesalers.
“AITS, DEPARTMENT OF MANAGEMENT” 12
1.4 OVERVIEW OF DIFFERENT ECONOMIC SECTORS OF SINGAPORE
Petroleum and petrochemicals: It is another base of Singapore's industrial and
economic life. Singapore has the 3rd largest oil refinery in the world, after Rotterdam
and Houston. The Singapore Petroleum Company (SPC) is a foremost player in the
petroleum industry and occupied in exploration, production, refining and distribution.
Remarkably, despite of not having a single drop of definite oil reserves in the country,
Singapore is a net exporter of oil exporting 1.374million of barrels /day and importing
1.195 million barrels/day. This makes Singapore the 18th largest exporter of oil in the
world.
Finance Industry: Singapore‟s banking system is considered to be the strongest
system in the world. Singapore also has the 4th largest foreign exchange market in the
world after London, New York and Tokyo. The Singapore Government Securities is
the only Asian market, as well Japan, to be part of Citigroup World Bond Index.
Singapore is also recognized as one of the premier asset management centers in Asia
with more than 200 international asset management firms.
Pharmaceutical: Biomedical and pharmaceutical manufacturing promises to be the
next progression of the manufacturing industry in Singapore. Also, new government
initiatives have been introduced to encourage new industries while maintaining and
strengthening present industries through the use of advanced technology.
Tourism: It is the other major service industry available in Singapore. In 2010, tourist
arrivals to Singapore hit a record of 11.638 million visitors with tourist revenue of more
than S$18.8 bn. With the beginning of the two new integrated resorts in 2010, tourism
expenditure in sightseeing and entertainment grow by an astonishing 1.834% in 2010.
“AITS, DEPARTMENT OF MANAGEMENT” 13
Telecommunication: Telecommunications and Internet facilities are state-of-the-art,
providing high-quality communications with the rest of the world. Radio and television
stations are all ultimately government-owned or government-linked. The print media is
dominated by a company with close ties to the government. Daily newspapers are
published in English, Chinese, Malay, and Tamil.
Transportation: The International Maritime Bureau reports the territorial and offshore
waters in the South China Sea as high risk for piracy and armed robbery against
ships; numerous commercial vessels have been attacked and hijacked both at anchor
and while underway; hijacked vessels are often disguised and cargo diverted to ports
in East Asia; crews have been murdered or cast adrift
1. Port: The Port of Singapore, with 6 free-trade zones, is ranked second in the world in
terms of container traffic. It is operated by Maritime and Port Authority of Singapore. It
is also the world's busiest hub for transshipment traffic.
2. Airport: The airport of Singapore (international Changi airport) is considered as one of
the best in the world. It is composed of two air terminals connected by monorail.
3. Road: The road network consists of 8 highways. The objective of the Land Transport
Authority (LTA), (under the Ministry of Communication and Information technology), is
to promote ground transport for a better use of the city by developing public transport.
The construction of 9 expressways and two highways (partially subterranean) of a total
length of 155 km is in progress in the Eastern part of the island.
“AITS, DEPARTMENT OF MANAGEMENT” 14
1.5 OVERVIEW OF BUSINESS AND TRADE AT INTERNATIONAL LEVEL
Singapore‟s foreign policy has been designed to ensure a regional balance. Singapore was a
founder member of ASEAN countries in 1967 and has worked hard to maintain good
relations with regional neighbors. It hosted the 13th ASEAN summit in November 2007.
Relations with China have intensified the following opening of diplomatic relations in 1990.
I. Singapore's Relations with the International Community :
Singapore is an active player at International stage through its membership of the UN,
the Commonwealth, ASEAN, APEC, and WTO. Singapore served for the first time to the
United Nation Security Council in 2001 and 2002. Prime Minister Goh was the powerful force
behind biennial Asia Europe Meetings (ASEM). Singapore was one of the 5 ASEAN countries
that participated in the EU/ASEAN Aceh monitoring mission. Singapore‟s position as a
trading nation, Singapore is a strong supporter of free trade and uses its membership of
APEC and the WTO for progress in this area. Singapore was the Chair of APEC in 2009.
The matter was "Sustaining Growth, Connecting the Region", and focused on facilitating
trade and investment in the Asia-Pacific region, measures to support economic growth,
address the global economic crisis, accelerate regional economic integration, and resist
protectionism.
II. Singapore's Relations with different countries :
Since the 1960s, Singapore has adopted a policy of export-oriented industrialization;
promote the export of goods and services in the international markets with few barriers
against the import of goods and services, though the government's well-known dominant
policy in the regulation and possession of many Singapore companies has been widely
criticized. Singapore doubled its exports, from US$52.752bn in 1990 to US$118.268bn, in
1995. Exports curved in after 1997, but recovered to reach US$137 billion in 2000. US is
Singapore's single largest trading partner, accounting for 19% of all exports in 1999, primarily
from the trade of manufactured electronics and computer peripherals. A large part of exports
originates from U.S. owned companies, which is traditionally the largest investor in the
Singapore economy. Neighboring country Malaysia is the second largest export market,
accounting for 17% of total exports. Hong Kong & Japan are also important export
destinations, accounting for 8% and 7% of exports respectively. Other important associates
“AITS, DEPARTMENT OF MANAGEMENT” 15
include Taiwan, Thailand, the United Kingdom, the Netherlands, China, South Korea, and
Germany.
The U.S and Japan are the largest suppliers of imports to Singapore, with both countries
supplying 17% of imports. Malaysia remained one of the traditional sources of imports,
accounting for 16%.
Imports from Malaysia include consumer goods like foodstuffs and raw materials. China
(5%), Thailand (5%), Taiwan (4.0%), Saudi Arabia (3%), and Germany (3%) are the other
sources of imports. In 2000, the value of imports totals US$127 billion.
Singapore's government considers the development of free trade as an important aspect for
the country's future economic growth. Singapore strongly support free trade negotiations
between the members of the Asia Pacific Economic Cooperation organization (APEC), tried
to remove trade barriers between member countries, including the U.S, Canada, Japan,
Australia, and others. Singapore is also strongly supported by the creation of a regional free
trade zone for the Association of South East Asian Nations (ASEAN), to be known as the
ASEAN Free Trade Zone (AFTA). In 2001, Singapore announced its objective to discuss
bilateral free trade arrangements with Australia, Canada, Japan, and the United States.
Singapore‟s international trade increase during the last 3 decades of the 20th century, when
the country managed its trade balance to achieve a trade surplus of US$10billion by 2000.
Singapore demonstrated its resistance to the sharp oil price rises in 2000-2001 however it
faces increasing competition from neighboring countries and has become susceptible to
changes in global market demands for electronic products. Nevertheless, political and
economic uncertainty in neighboring countries such as Indonesia, Philippines, and Thailand
have strengthened Singapore's position, confirming its image as one of the most stable and
business-friendly countries in the region.
“AITS, DEPARTMENT OF MANAGEMENT” 16
1.6 PRESENT TRADE RELATIONS AND BUSINESS VOLUME OF
DIFFERENT PRODUCTS WITH INDIA
The bilateral relations between the Republic of India and the Singapore have been
traditionally strong, enjoying extensive cultural and commercial relations. In recent years,
India and Singapore have sign the Comprehensive Economic Cooperation
Agreement (CECA) to increase trade, investments and economic cooperation to expanded
bilateral cooperation on maritime security, training forces, conducting joint exercises,
developing military technology and fighting terrorism.
India and Singapore share cultural, commercial and strategic relations, with Singapore being
a part of the "Greater India" cultural and commercial region. More than 3 lakh people of
Indian origin live in Singapore. After independence in 1965, Singapore was concerned with
China-backed communist threats as well as domination of Malaysia and Indonesia and
looking forward a close strategic relationship with India, which saw as a counter balance
to Chinese influence. Singapore had always been an important trading hub, giving India trade
access to Malay Archipelago and the Far East. Although the positions of both nations over
the Vietnam War and the Cold War caused terror between India and Singapore, their
relationship expanded significantly in the 1990s; Singapore was the first to respond to India's
"Look East" Policy of expanding its economic, cultural and strategic tie up in Southeast
Asia to strengthen its standing as a regional power.
Ever since Singapore's independence, both nations have maintained high level contacts.
Between 1966-1971 the PM of Singapore Lee Kuna Yew visited to India three times in(1966,
1970 and 1971). Then the Indian Prime Minister Indira Gandhi visited Singapore in 1968, as
Indian leader Morarji Desai did. Singapore supported India to become a permanent member
of the U.N. Security Council to expand its role and influence in the Association of Southeast
Asian Nations (ASEAN). Singapore also supported India in war against Pakistan in 1965 and
the Kashmir conflict.
Military cooperation between the two nations had been hindered by their policy differences in
the Cold War period. In 2003, India and Singapore signed a bilateral agreement to expanding
military cooperation, conducting joint military training, developing military technology and
“AITS, DEPARTMENT OF MANAGEMENT” 17
achieving maritime security. The Singapore Navy and the Indian Navy have conduct joint
naval training since 1993 such as SIMBEX and MILAN near India's Andaman and Nicobar
Islands. India and Singapore have also expanded their assistance in fighting terrorism.
Singapore is the 8th largest source of investment in India and the largest ASEAN member
nations and India's 9th biggest trading partner as of 2005-06. Its cumulative investment in
India is US $3 billion as of 2006 and it is expected to rise to US $5 billion by 2010 and US
$10 billion by 2015. India's economic liberalization and its "Look East" policy have led to a
major expansion of bilateral trade, which grew from US $2.2 billion in 2001 to US 9-10 billion
in 2006, 400% growth in span of 5 years and to US $50 billion by 2010. Singapore account
for 38% of India's trade with ASEAN member nations and 3.4% of its total overseas
trade. India‟s main Exports to Singapore in 2005 include petroleum, gemstones, jewellery,
machinery and Imports from Singapore include electronic goods, organic chemicals and
metals. More of the Singapore‟s exports to India are basically "re-exports" that had been
imported from India.
In 2005, both the nations had signed the Comprehensive Economic Cooperation Agreement
(CECA) and have organized the India-Singapore Parliamentary Forum and the India-
Singapore Partnership foundation with active support from the Federation of Indian
Chambers of Commerce and Industry (FICC), the Confederation of Indian Industry (CII) and
the Singapore Business confederation to promote trade, economic development and
partnerships. The CECA eliminated tariff barriers, double taxation, duplicate processes and
regulations and provided unconstrained access and cooperation between the banks and
financial institutions of Singapore and India. The CECA has highly developed bilateral
cooperation over education, science and technology, intellectual property, aviation and
relaxed visa system for Indian professionals in information technology, medicine, engineering
and financial fields to emigrate and work in Singapore. Singapore has invested in projects of
India to upgrade India's ports, airports and developing information technology parks and
a Special Economic Zone (SEZ). India has become Singapore's 4th biggest tourist Place and
more than 6 Lakhs Indians visited Singapore in 2006. Both nations have worked to gather to
collaborate on aviation, aerospace engineering, space programmers, information technology,
biotechnology and energy.
“AITS, DEPARTMENT OF MANAGEMENT” 18
1.7 PESTEL ANALYSIS:
Political Environment
The political structure of a country inevitably affects the way business operates, as it is the
political conditions that will enact laws, sets regulations and policies.
Singapore‟s parliamentary democracy is well known for creating a stable and orderly
government. The government provides first rate efficiency and excellence in the public
service sector, assuring that any local or foreign individual wish to incorporate a company
can efficiently conduct business without disambiguation and bureaucratic delays.
Singapore is also renowned for it‟s extremely low corruption levels within the government and
it system.
A. Recent Political Developments:
Despite a drop in support for the party at the 2011 Election, the PAP retains an overwhelming
majority in parliament. The government is characterized by conservative, but extremely
effective and flexible management of the economy.
Lee Hsien Loong (son of Lee Kuan Yew, Singapore‟s first Prime Minister), succeeded Goh
Chok Tong as Prime Minister on 12 August 2004. Lee Kuan Yew is still with Singapore and
recently sat in Cabinet as „Minister Mentor‟ in the PM Office. Lee Kuan Yew‟s successor, Goh
Chok Tong, also remained in the Cabinet between 2004 and 2011 as Senior Minister.
B. Elections:
General Elections were held on 7th May 2011 and the Cabinet was reshuffled on 11th May
with the retirement of Minister Mentor Lee Kuan Yew, Senior Minister Goh Chok Tong and
several other seniors. A Presidential Elections was held on 27th August 2011, after which Dr.
Tony Tan succeeded S.R. Nathan as President of Singapore on 1 September.
“AITS, DEPARTMENT OF MANAGEMENT” 19
Economic Environment
Singapore‟s economy has shown continued flexibility against most global crisis, and has
rebounded with a record 13% growth from the recent global economy downturn.
This rebound not only showed that the Singapore‟s forward looking and alert damage control
measures are always in the working place, it also shows the potential of even biggest growth
in Asia‟s top leading financial market.
Here are some economic indicators that will help you to forecast possible future movement of
the economies:
Potential customer’s spending power
Potential supplier’s pricing
Interest rate
Consumer price index
Retail sales index
Wholesale and manufacturing indices
Inflation rate
Exchange rate
Singapore‟s economical policies on national income, labor market, productivity,
investment commitment, and external trade are consistently fine tuning their plans to adjust in
a dynamic and changing Asian market in order to meet business growth.
“AITS, DEPARTMENT OF MANAGEMENT” 20
Social Environment
Successful enterprises often leverage on developed and integrated social communities. The
education level of people, work habits, culture, leisure activities and the role of women in the
workforce will affect the vulnerability of a business entity.
Singapore boosts one of the most competitive and a well-educated workforce in the world,
and it is renowned for its efficiency.
Its multi-cultural and Internationalism society makes it extremely easy for international and
regional investors to set up their headquarters in Singapore as a starting point to reach Asian
market.
The Singapore government‟s motto “Live, work and play” ensures that a variety of business
can successfully operate in their chosen industries, with the right human resource boosting
business growth.
Technological Environment
Singapore, described as a “plug and play” nation, is ranked number 3 as the most wired
nation in the world, and the most wired in Asia, with a broadband network covers 99% of the
population.
Singapore‟s electronics, pharmaceutical and biomedical industries progress rapidly for both
national and regional economy.
In past few years, the country has been the innovator to set up several technological
research institutes to build better and green business infrastructure.
Technological advances led to fast turnaround times for retailers and consumers, hassle free
financial transactions, as well as the creation of new products at competitive rates.
The World Economic Forum ranked Singapore the top 10 in the world for network readiness
in 2002.
“AITS, DEPARTMENT OF MANAGEMENT” 21
Ecological Environment
A long with technological advances, Singapore‟s push to integrate green technology into its
society has reaped many benefits.
Environmentally-friendly infrastructures such as Fusion polis, ION, Orchard Central are some
of the recent landmark achievements in the nation‟s attempt to reduce its carbon footprint.
The government has also laid out plans to build institutes researching green technology and
growing a pool for local talents to focus on improving business infrastructure while protecting
the environment.
Mass Rapid Transit – Singapore‟s public transport system, utilizes electricity to run, and a
plan has been launched to integrate the use of solar energy in Small & Medium Business and
domestic households.
An Anti-Pollution act is also in the place to oversee the impact of growing industries in
Singapore.
Legal Environment
Singapore has a standard law that has to be strictly followed and entrepreneurs must abide
by government standards on working hours, minimum wages, industrial production and
taxation. Business Law includes the Employment Act, Taxation Act and the Central Provident
Fund (CPF) Act.
The various taxes paid by businesses such as sole proprietorship, companies and Goods
and Service Tax have a direct impact on firms.
“AITS, DEPARTMENT OF MANAGEMENT” 22
PART-II
TRAVELS & TOURISM SPECIFIC STUDY
“AITS, DEPARTMENT OF MANAGEMENT” 23
2. TRAVELS & TOURISM IN SINGAPORE
2.1 INTRODUCTION
Singapore, the city of diverse culture & tradition, brilliances of art, technology & magnificent
architecture, the natural beauty along with exotic food from different countries and
affectionate hospitality makes it one of the tourist destinations of the world today, no wonder
Singapore is considered as the paradise by the tourist around the world.
This city has everything for the visitors to cherries from sky touching scrapers, shopping
malls, restaurants, Cuisines to the deep blue sea diving to watch life under water, from heart
agonizing natural beauty of island, nightlife, monuments to breath taking roller-costar ride.
With a visit to this beautiful island city of Singapore every visitors takes with them full of
memories to share and smile.
Some of the most beautiful and attractive places to visit while on a trip to the city other than
the stylish malls and superb dinning places are Singapore Zoo which houses over 350 spices
of animals and reptiles that roam about the reserved large parkland of more than 28 hectors.
Visitors are entertained by the thunderous roaring of tigers, summersaults of chimpanzees
and other monkeys, riding the Asian elephants and watching the rhinos lock their isolated
horns could be thrilling for all.
The different themes and rhymes sung by over 9000 chirping birds at Jurong bird park, one
of the largest and incredible bird parks in southeast Asia would surely attract and make every
traveler sing alone time to learn some birds languages.
Santosa Island has all the facilitation for tourists to make it a pleasurable experience in
Singapore. The beautiful resorts and luxurious hotels, spa, green lush golf course, exotic
dining halls, theme parks and beaches with festivals around the year makes Singapore tour
complete and memorable. To be on this island to enjoy the worldwide studio could also be a
dream come true for all the movie lovers.
“AITS, DEPARTMENT OF MANAGEMENT” 24
Escape theme park for those who love to shout and scream their hearts out, this theme park
in Singapore with a huge range of thrilling and exciting rides and fun-fare games entertain
every visitor with both dry and wet water games and rides. Asian civilization museum a
variety of the National Museum of Singapore offers historical exhibitions and shows on the
culture evolution of Asia, Its origin and civilization. The display of admirably preserved
historical collections at these museums makes every visitors wonder and fall in the divine
history of time.
The Adventure board of Singapore tourism has many more attractive places including
the Pulau Ubin, a small island at the north east cost of Singapore. Kent Ridge Park a large
beautiful park covered with Acacias, Tembusus and other plant habitats. The view of island,
green plants and birds in this park fills one serene peace and completeness.
Welcome To Singapore!
“AITS, DEPARTMENT OF MANAGEMENT” 25
SINGAPORE ATTRACTIONS:
Singapore River
The Singapore River was the lifetime of Singapore where first immigrants eked out a
meagre living and saw Singapore transform from an obscure little fishing village to a great
seaport. Highlights on the River banks of the Singapore River include Boat Quay and
Clarke Quay.
Arab Street
The Muslim centre of Singapore is a traditional textile district, full of batiks from Indonesia,
silks, sarongs and shirts. Add to this mix rosaries, flower essences, hajj caps, songkok
hats, basket ware and rattan goods, and you have a fair idea of the products haggled over
in this part of the city.
The grand Sultan Mosque is the biggest and liveliest mosque in Singapore, but the tiny
Malabar Muslim Jama-ath Mosque is the most beautiful. There is fine Indian Muslim food
along nearby North Bridge Road and the food stalls on Bussorah Street are especially
atmospheric at dusk during Ramadan.
Orchard Road
For shopping, Orchard Road is the ideal place to spend a day there. The bustling
shopping centres sells everything from the most fashionable and outrageous shoes and
clothes to precious gems, eyewear and accessories. And when the shopping gets a little
exhausting, revitalize yourself at one of the many restaurants and eating outlets.
Holland Village
Holland Village is one of the favourite haunts of the expatriate community and Singapore
young and trendy. For food and entertainment, there is a mix of old coffee shops and ritzy
wine bars; its colourful blend of foreign shops and local mixed trade as well as its many
ethnic restaurants and fast-food outlets. Here you‟ll find an eclectic collection of goods
from straw brooms to valuable antiques and movie memorabilia.
“AITS, DEPARTMENT OF MANAGEMENT” 26
Chinatown
Experience the sights and sounds of Chinatown: medical halls mix snake skin, herbs and
spices and other exotic ingredients into potions for all ailments; traditional delicacies like
sea cucumbers lie drying in the street; fruit sellers squat near mounds of rambutan,
strong-smelling durian, mangosteen and other seasonal fruits; fortune-tellers sit at make-
shift tables waiting for eager customers to know their future; hawkers grill thin slices of
pork for passers-by over home-made barbecues.
Changi Village
For a slightly different type of suburban shopping experience, Changi Village is the place
to go for quiet surroundings. It offers a quaint charm of its own, away from the crowds and
traffic for a more relaxed ambience for shopping. The food centre offers great variety of
local food and round off the night by having a beer at Europa Changi.
Jurong Bird Park
Jurong Town, west of the city centre, is a huge industrial and housing area that is the
powerhouse of Singapore economy. This might seem an unlikely spot for a number of
Singapore tourist attractions but it is home for the Haw Par Villa (an incredibly tacky
Chinese mythological theme park), the beautifully landscaped Jurong Bird Park, Chinese
& Japanese Gardens and the hands-on Singapore Science Centre.
Little India
This modest but colourful area of wall-to-wall shops, pungent aromas and Hindi music is a
relief from the prim modernity of many parts of the city. Centred on the southern end of
Serangoon Road, this is the place to come to pick up the framed print of a Hindu god
youve always wanted, eat great vegetarian food and watch streetside cooks fry chapatis.
The Zhujiao Centre is the main market, but there are also interesting spice shops nearby.
The best temples are Veerama Kali Ammam, Sri Srinivasa Perumal and the glitzy Temple
of 1000 Lights.
Sentosa Island
Considered the granddaddy of Singapores parks, Sentosa Island is the city-states most
visited attraction, especially on weekends.
“AITS, DEPARTMENT OF MANAGEMENT” 27
Facts:
• Tourism is the other major service industry available in Singapore.
• In 2010, tourist arrivals to Singapore hit a record high of 11.638 million visitors with
tourist receipts of more than S$18.8 billion.
• With the advent of the two new integrated resorts in 2010, tourism expenditure in
sightseeing and entertainment grew by an astonishing 1,834 percent in 2010.
• Investments and Tourism is the most Developing Industry in Singapore.
• The Singapore Tourism Board aims to triple tourism receipts to $30bn and double
visitor‟s arrivals up to 17 million visitors by 2015.
“AITS, DEPARTMENT OF MANAGEMENT” 28
2.2 BUSINESS STRUCTURE:
Types of Business Structure
The main business structures used in Singapore are:
I. Companies
II. Partnerships, Limited Liability Partnership, Limited Partnerships
III. Representative Office
IV. Trusts
All companies, partnerships and foreign branches have to be registered with ACRA before
they can commence any business.
I. Companies
A limited liability company commonly referred as the most common business structure. The
shares in a company limited to the shareholder‟s liability to the share investment and any
uncalled amount on the shares.
A company can be registered as:
· Private company
A private company has less than 50 shareholders. Can be incorporated with 1 director and 1
shareholder and are exempted to appoint professionally qualified secretaries. A private
company qualify as an exempt private company if it has not more than 20 shareholders and
none of its shares are held by any other company. An exempt private company with an
annual revenue of not more than S$5million is exempted from having their accounts audited.
· Public company
A public company is one with more than 50 shareholders. A company must be registered (or
converted from a private company) as a public company if it raise its capital by offering
shares & debentures to the public. A public company must register a prospectus with the
Monetary Authority before any public offer for shares and debentures. Every incorporated
company of Singapore must have a registered office at which course of action and notices
can be served. The registered office need not be the place for business of a company.
“AITS, DEPARTMENT OF MANAGEMENT” 29
Governing Documents
The Companies Act (“CA“) contains rules of the internal management of a company. Some of
the rules and norms are mandatory for all companies, and some are applicable for the
specific types of companies. Companies may also have their own MOA and AOA to provide
rules for the internal management of the company.
Directors
Every company shall have at least 1 director who is ordinarily resident of Singapore and,
where the company only has 1 member, that individual director may also be the individual
member of the company. The management and control of a company lies with directors and
they may exercise all powers of a company except for any power that the CA or the MOA &
AOA of the company require the company to implement in general meeting of Directors have
various statutory duties under the CA. They are required to be honest and use reasonable
delegates in the discharge of the duties of their office and unmasked potential conflict of
interests. In addition, they should ensure that there is proper accounting and record keeping
to explain transactions and financial position of the company and to facilitate true and fair
profit and loss accounts and balance-sheets should be prepared and presented during the
annual general meetings. Directors may face large fines or imprisonment for breaches of
their duties, as well as personal liability for debts incurred by the company in certain
circumstances.
Incorporating a company
Investors may hold a professional service firm to assist with the incorporation or to acquire a
shelf company from the professional service firm. A shelf company is a company that has
been integrated and not commenced its business or trade. The investors then can change
the company name, the directors and the secretary increase the capital of the company as
required.
Registration requirements and filing procedures for public securities
A public company must register a prospectus with the Monetary Authority of Singapore
before any public offer for shares and debentures. The Prospectus must be prepared
according to the Securities and Futures Regulations. Public companies intend to list its
shares and debentures on the Singapore Exchange (“SGX”) have to submit an application for
the eligibility to list from SGX. The listing requirements are contained in the SGX Listing
Manual.
“AITS, DEPARTMENT OF MANAGEMENT” 30
Audit requirements and practices
All companies (other than exempt private companies) must appoint independent certified
public accountants to audit their annual financial statements.
Shareholding by foreigners
Foreigners are allowed to own shares in Singapore companies, except in a limited number of
industries.
Foreign Companies
Any person who wishes to register a Singapore Branch of a foreign company will need to
engage a professional service firm to with the registration. The CA requires a foreign
company to appoint two local residents as its agents.
“AITS, DEPARTMENT OF MANAGEMENT” 31
II. Partnerships
A partnership is a business firm owned by at least 2 (limited to 20) partners (individuals or
companies). It is not a legal entity and cannot sue or is sued in its own name and it cannot
own or hold any property. The partners are personally accountable for business debts and
losses including the loss caused by another partner.
Limited Liability Partnerships (“LLP”)
LLPs combine the limited liability features of companies along with the operational flexibility
of partnerships. They must have a minimum of 2 partners (individuals or companies).
A LLP is a legal entity and can sue and be sued in its own name and can own or hold any
property. The personal assets of the partners are protected. While partners are not
personally accountable for the wrongful acts of other partners, they can be personally
accountable for debts and losses resulting from their own careless actions.
Limited Liability Partnerships (“LP”)
A LP is a business firm owned by a minimum of 2 partners, with at least 1 general partner
and at least 1 limited partner. The partners can be individuals, Singapore-registered
companies or unregistered foreign companies.
A general partner has unlimited personal liability and can be appointed as the manager of the
LP. The general partner is responsible and liable for all actions, debts and obligations of the
LP. A limited partner is not liable for any debts and obligations beyond his agreed investment
in the LP. If a limited partner takes part in the management of the LP, he will have unlimited
liability as if he were a general partner.
A LP is not a separate legal entity and cannot sue or be sued in its own name and cannot
own or hold any property.
“AITS, DEPARTMENT OF MANAGEMENT” 32
III. Representative Office in Singapore
Foreign companies may set up representative offices to conduct limited business activities
such as market research, feasibility studies and liaison work on their behalf. As the
registration for the representative office is subject to periodic renewal, it is not suitable for
foreign companies wanting to maintain long term operations in Singapore.
IV. Trusts
A trust is an arrangement where a person (called the „trustee‟) holds property for the benefit
of others (called „beneficiaries‟). The trust arrangement may be use for public purposes (e.g.
for charitable objectives) or for private purposes (e.g. for private individuals in wealth
succession planning).
“AITS, DEPARTMENT OF MANAGEMENT” 33
3. COMPARATIVE POSITION OF TRAVELS & TOURISM WITH INDIA
In India, Travel and tourism, as an industry, has been somewhat slower to takeoff than in
many other countries. However, with rising worldwide interest in travel, and with the
Government's encouragement for its activities, it is undergoing huge expansion and
improvement. This forecasts a bright future for all who prefer to make a career on travel and
tourism. Young people with constrain and a capacity for hard work can rise to top positions
very quickly in travel & tourism or even start their own agencies. This Industry gives good
returns in job including opportunity to see many locales at low prices.
The T&T industry in India accounted for approximately 6% of GDP and 30.5 million jobs
(including direct and indirect) in 2008. The Travel and Tourism Competitiveness Report 2009
brought out by World Economic Forum, ranks India as 11th in the Asia-Pacific region and
62nd overall in a list of 133 assessed countries in 2009, up three places since 2008. In terms
of travel, India stands 9th in the index of relative cost of access (ticket taxes and airport
charges) to international air transport services, having almost the lowest costs in the world.
“AITS, DEPARTMENT OF MANAGEMENT” 34
4. POLICIES AND NORMS
4.1 POLICIES AND NORMS OF SINGAPORE
Major Exports and Imports:
The General Agreement on Tariff and Trade (GATT) has ranked Singapore the world‟s 16th
largest importer and exporter. Chemicals & chemical products (i.e. organic chemical and
chemical products, etc), petroleum & products, manufactured goods (i.e. Iron & Steel, Non-
metal mineral manufactures and metal manufactures, etc) machinery & transport equipment
(i.e. Office & Data machine, Telecommunication apparatus and Electrical machine, etc) are
both the main exported and imported items.
Government Policy on Foreign Investment in Singapore:
Singapore recognizes the importance of foreign investments and welcomes foreign investors
to Singapore with open arms. The Economic Development Board (EDB) is the lead
government agency responsible to attract foreign investors with solutions that create value
for investors and companies in Singapore. Singapore believes that competition makes
businesses to be more efficient, innovative and responsive, foremost to effective use of
resources and greater productivity for the economy. Competition Commission of Singapore
(CCS) is the government agency which is responsible for administering the Competition Act.
Intended applications may be made to the CCS for a decision whether a proposed activity
(such as a merger) may infringe the Competition Act.
“AITS, DEPARTMENT OF MANAGEMENT” 35
TAXATION
Introduction
Singapore imposes income tax upon the income of taxable persons (such as companies and
individuals). Gains of a capital nature are not subject to any tax. There is a value added tax
called the Goods and Services Tax (GST) in Singapore. GST is imposed on the purchase of
goods and services. There are also some miscellaneous taxes such as stamp duty and
property tax.
Income Tax
Income Taxation Law and Administration
The Income Tax Act (Cap. 134) is the legislation that imposes income tax and regulates the
collection of income tax. The Comptroller of Income Tax through the Inland Revenue
Authorities of Singapore administers the Income Tax Act (“ITA”).
Fiscal Year
The statutory tax year is referred to as the Year of Assessment (“YA”) and it begins on 1
January and ends on 31 December. The income for a year of assessment is the income for
the preceding calendar year (commonly known as the basis year). For companies with non
31 December financial year ends, they are allowed to use their accounting year instead of the
calendar year as the basis year.
Taxpayers
Individuals and companies that derive taxable income are taxpayers and are liable to income
tax. A trust will have to pay tax at the trustee level unless it is granted tax transparency under
certain circumstances. Partnerships (including limited liability partnerships and limited
partnerships) are transparent for income tax purposes and each partner will be taxed on his
share of the income from the partnership.
“AITS, DEPARTMENT OF MANAGEMENT” 36
Taxable Income Income tax is imposed on the following types of income:
Income from trade, business, profession or vocation;
Employment income;
Dividends, interest or discounts;
Pension, charge or annuity;
Rents, royalties, premiums and any other profits arising from property; and
Any other gains or profits of an income nature.
Essentially all receipts that income in nature are taxable unless specifically exempt under
ITA.
Allowable Deductions
All outgoings and expenses incurred in the production of the income are deductible for
income tax purposes unless the expense (e.g. private plated car expenses) is specifically
disallowed under the ITA. Outgoings and expenses incurred in relation to a capital gain/loss
are not deductible for income tax purposes.
Capital allowances (i.e. tax depreciation) are granted in lieu of accounting depreciation for the
capital expenditure incurred on plant and machinery and industrial buildings used in a trade,
profession or business.
Payment of Tax
Singapore is on an official assessment tax system wherein Notices of Assessment will be
issued after the tax authorities have reviewed the tax return. Income tax is due and payable
one month from the date of the Notice of Assessment. Late payment penalties of up to 17%
of the tax assessed may be imposed for late payment. Taxpayers may arrange for the tax
liability to be paid in instalments.
“AITS, DEPARTMENT OF MANAGEMENT” 37
TAXATION OF COMPANIES
Tax rates
The corporate income tax rate for the YA 2010 (i.e. financial year ending in 2009) onwards is
17%. A partial tax exemption is granted to all companies for the first $300,000 of qualifying
taxable income (“TI”), resulting in an effective tax rate of about 8% on the first $300,000 of TI.
Newly incorporated companies may instead qualify for a separate partial tax exemption which
may reduce their effective tax rate to between 0% - 5.6% on the first $300,000 of TI for their
first three YAs.
Dividends
Dividends distributed by Singapore companies are no subject to any further income tax in the
hands of its shareholders.
Unutilised capital allowances and trading losses
Current year unutilised capital allowances („CA‟) and trading losses may be carried forward
indefinitely and can be used against future taxable profits subject to the “shareholding test”
and the “same business test”.
The shareholding test requires the company to have substantially (50% or more) the same
shareholders on two dates, (i.e. when the trading losses or capital allowances arose and
when they are being utilised). The same business test requires the company to continue the
same trade for which the allowances were granted. Companies who are not able to meet the
shareholding test may apply for a waiver of the test. The Tax Comptroller may grant such a
waiver if he is satisfied that the shareholding change is not for the purpose of deriving any tax
benefit or tax advantage.
Current year unabsorbed capital allowances („CA‟) and trading losses may also be carried
back and used against prior taxable profits subject to the “shareholding test” and the “same
business test”. The carry back is generally limited to one YA (i.e. the YA immediately
preceding the YA in which the capital allowances or trading losses arose) and up to
$100,000. For YA 2009 and 2010 (i.e. financial years ended in 2008 and ending in 2009), the
carry back is increased to 3 YAs and up to $200,000 from each YA.
“AITS, DEPARTMENT OF MANAGEMENT” 38
Group relief
Singapore does not have tax consolidation for companies within the group. As an alternative,
qualifying companies belonging to the same group (under a Singapore incorporated
company) may transfer current year unutilised capital allowances, trade losses and donations
amongst themselves under the group relief system. Only Singapore incorporated companies
with the same financial year-end will qualify for group relief provided the 75% ordinary
shareholding requirement is met.
Interest Deductions
There are no thin capitalisation rules under the ITA. Interest expenses wholly and exclusively
incurred in the production of income is tax deductible. Where the taxpayer has non-income
producing assets such as interest free loans, a portion of the interest expense will be
attributed to such assets and the deduction for the attributed interest will be disallowed.
Repatriation of Profits and Transfer Pricing
Payment of interest, management fees, service fees and royalties are common methods of
repatriating profits to non-resident parent companies and associates. Such transactions with
related parties are subject to the arm‟s length requirement, as promulgated by the
Organisation for Economic Co-operation and Development (“OECD”) and endorsed by the
Inland Revenue Authority of Singapore.
Taxation of Capital Gains
Gains that are capital in nature are not subject to income tax. For instance, the gain from the
disposal of his home residence is generally considered capital in nature for the home owner
and is not subject to income tax. In contrast, gains from trading in residence properties are
considered trading gains in the hands of a property trader and are subject to income tax.
Interaction with International Tax Regime
Singapore has signed comprehensive double taxation agreements with 60 countries
including Australia, Canada, China, Japan, most South-East Asian nations, United Kingdom
and many European nations.
“AITS, DEPARTMENT OF MANAGEMENT” 39
Taxation of Partnerships
Whilst partnerships (including LLP and LP) have to file a tax return, they are transparent for
income tax purposes. Each partner will be taxed on his share of the income from the
partnership.
Taxation of Trusts
The taxation of trusts is dependent on the nature of income derives and the residency of its
beneficiaries. As a general guide, the trust is taxed (as a final tax) at the trustee level with
one exception. Under the exception, the trust is tax transparent in respect of the non trade or
business income distributed to resident beneficiaries who are entitled to such distribution
under the trust arrangement. Such distribution is subject to income tax directly in the hands of
these residents Beneficiaries.
“AITS, DEPARTMENT OF MANAGEMENT” 40
4.2 POLICIES AND NORMS OF INDIA:
The Government of India, Ministry of Commerce and Industry announced New Foreign Trade
Policy on 27th August 2009 for the period 2009-2014, earlier this policy known as Export
Import (EXIM) Policy. After five years foreign trade policy needs amendments in general,
aims at developing export potential, improving export performance, encouraging foreign trade
and creating favourable balance of payments position. The Export Import Policy (EXIM
Policy) or Foreign Trade Policy is updated every year on the 31st of March and the
modifications, improvements and new schemes becomes effective from April month of each
year.
Highlights of the Annual Supplement 2010-11 to the Foreign Trade Policy 2009-14
Additional benefit of 2% bonus, over and above the existing benefits of
5% / 2% under Focus Product Scheme, allowed for about 135 existing products.
256 new products added under FPS (at 8 digit level), which shall be
entitled for benefits @ 2% of FOB value of exports to all markets.
Tea and CSNL Cardinal included for benefits under VKGUY @ 5% of FOB
value of exports.
Zero duty EPCG scheme, introduced in August 2009 and valid for only two
years up to 31.3.2011, has been extended by one more year till 31.3.2012.
Duty Entitlement Passbook (DEPB) scheme has been extended beyond
31.12.2010 till 30.06.2011.
Concessional Export Credit: Interest subvention of 2% for pre-shipment
credit for export sectors namely, Handloom, Handicraft, Carpet and SMEs for
all export sectors.
Exporters shall now have the flexibility to get a high value EPCG
authorisation by filing their EPCG application on Annual basis.
Clarifications on the availability of 4% SAD refund benefit.
“AITS, DEPARTMENT OF MANAGEMENT” 41
Facility of a data preparation module for Advance Authorization and
Export Promotion Capital Good (EPCG) has been provided on an offline mode.
Finished Leather export shall be entitled for Duty Credit Scrip @ 2%
under FPS.
Duty free import of specified trimmings, embellishments etc. shall be
available on Handloom made-ups exports @ 5% of FOB value of exports.
Readymade Garment sector granted enhanced support under MLFPS for a
period of further 6 months
“AITS, DEPARTMENT OF MANAGEMENT” 42
TAXATION
The tax structure of India is well developed with clearly set the boundaries of authority
between Central and State Governments and local bodies. The taxes levied by the central
government include Income Tax (except tax on agricultural income, which the State
Governments can levy), customs duties, central excise and service tax.
The state government on the other hand can levy Value Added Tax (VAT), stamp duty, State
Excise, land revenue and tax on professions. Local bodies are authorized to levy tax on
properties, octroi and for utilities like water supply, drainage etc.
In the last 1 and half decade, the Government of India has carried out various reforms in the
taxation system. The tax rates have been rationalized and tax laws have been simplified
resulting in better compliance, easy tax payment and better enforcement. The process of
rationalization of tax administration is ongoing in India. Since April 01, 2005, most of the
State Governments in India have replaced the sales tax with VAT.
Types of Tax
Excise duties
Excise duty is a tax on manufacture of goods within the country. Excise duties are levied
under the Central Excise and Salt Act, 1944, the Excise Tariff Act, 1985 and the Modified
Value Added Tax (MODVAT) scheme. The rates of excise duty liveable vary depending inter
alia on the nature of item manufactured, the nature of the manufacturing concern, and the
place of ultimate sale. The duty rates are either ad valorem (i.e. a fixed percentage of the
cost of production), specified(a fixed rate depending on the nature of the manufactured item),
or a combination of both. In the Finance Act, 1994, there has been a shift in the basis of
taxation from specific to ad valorem rates, with a reduction in excise duty proposed on a large
number of items.
“AITS, DEPARTMENT OF MANAGEMENT” 43
Customs duties
Customs duties are levied on imports at rates specified in the Annual Budget. The maximum
rate of customs duty for 1994-95 is 65 per cent, except on baggage. The Finance Act, 1994
has witnessed a general reduction in the duty on capital goods, steel, chemicals, drugs,
pesticides and project imports. The Indian tariff system is based on the Customs Cooperation
Council (Brussels) Nomenclature, with most taxes being ad valorem in nature. In the past,
India has imposed high customs tariffs with a view to stimulate domestic industry. These
duties, which were as high as 300 per cent for specified items in the late 1980s have been
progressively reduced over the last few years to a maximum of 65 per cent.
Sales tax
Sales tax is levied on the sale of a commodity which is produced or imported and sold for the
first time. If the product is sold subsequently without being processed further, it is exempt
from sales tax. Sales tax is levied by either the Central or the State Government, Central
Sales tax or 4 per cent is generally levied on all inter-State sales. State sales taxes that apply
on sales made within a State have rates that range from 4 to 15 per cent. Sales tax is also
charged on works contracts in most States and the value of contracts subject to tax and the
tax rate vary from State to State. However, exports and services are exempt from sales tax.
Service tax
A service tax at the rate of 5 per cent has been levied on services of telephones, insurance
(other than life insurance) and stock brokers. The tax will be charged on the amount of
telephone bills, the net premium charged by insurance companies and the brokerage or
commission charged by stock brokers for their services.
“AITS, DEPARTMENT OF MANAGEMENT” 44
5. BUSINESS OPPORTUNITIES IN FUTURE
Travel and Tourism is one of the world's largest foreign exchange earner industries, provides
employment directly to millions of people worldwide and indirectly through many associated
service industries.
It is a very wide industry, includes Government tourism departments, Immigration and
customs services, travel agencies, airlines, tour operators, hotels etc and many associated
service industries such as airline catering or laundry services, Guides, Interpreters, Tourism
promotion and sales etc.
Travel and Tourism enterprises include thousands of major internationals with a workforce to
the small private travel agent with a handful of employees.
Travel and tourism offer multiple career options to graduates. To enter this sector all they
need is a course in tourism management/development offered by several public and private
institutes. They can join tour and travel companies, tour agencies, airlines and hotels.
Besides they can also work as independent tour guide and travel agents. Remuneration here
depends upon quality of services and customer satisfaction.
Starting a tour company can be a good endeavor most especially if you have a natural
interest in traveling and sightseeing and you have the necessary knowledge on how to start a
tour company.
Tourism has major economic significance for a country. The receipts from international
tourism are a valuable source of earning for all countries, particularly, the developing. Visitor-
spending generates income for both public and private sectors, besides affecting wages and
employment opportunities.
“AITS, DEPARTMENT OF MANAGEMENT” 45
6. CONCLUSION & SUGGESTION
Travel and tourism industry is concerned with providing services for people who are far away
from home, on business or holiday.
It works at every functional level in the industry dealing directly with people. Travel agents
levy the needs of tourists and businessmen and help them to make the best possible travel
arrangements from many travel options available.
Tourism is consumed at the point of production. This results in great opportunities for
individuals and micro-enterprises, in urban or marginal rural areas, to sell additional products
(e.g., handicrafts and souvenirs) or services (e.g. guiding or music) to the potential
consumers.
Tourism is a much more diverse industry than many others and can build upon a wide
resource base. This diversity results in wider participation of the informal sector, for example
a farming household produces and sells local handicrafts.
Tourism provides various employment opportunities especially to women as compared to
some of the other sectors.
In many developing countries domestic tourism is growing rapidly and like international
tourism brings relatively wealthy consumers to areas where they constitute an important local
market. Domestic tourism can be accessed by people with lower budgets and is often equally
valuable to the economy.
“AITS, DEPARTMENT OF MANAGEMENT” 46
7. BIBLIOGRAPHY
Web Source
http://www.apeda.gov.in/apedawebsite/SubHead_Service/Tourism.htm
http://geography.about.com/od/urbaneconomicgeography/a/sectorseconomy.htm
http://www.mas.gov.sg/publications/staff_papers/MAS_Occasional_Papers_No5May_1998.ht
ml
http://www.nationsencyclopedia.com/economies/Asia-and-the-Pacific/Singapore
INTERNATIONAL-TRADE.html
https://app.stb.gov.sg/asp/index.asp
http://www.newasia-singapore.com/
http://www.yoursingapore.com/content/traveller/en/experience.html?cmp=brandlaunch_India
_GoogleSEM_INDIA-Generic_Singapore