[global hr forum 2011] conscious capitalism : toward shared & sustainable growth

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CONSCIOUS CAPITALISM TOWARD SHARED & SUSTAINABLE GROWTH Raj Sisodia Professor of Marketing, Bentley University Chairman, Conscious Capitalism Institute

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“Coexistence" is currently the hottest topic among Korean conglomerates contrary to the fact that their management motto previously emphasized quality, technology or innovation. Current situation between the government and the business community in Korea has led to a considerable controversy. Korean companies, especially Korean conglomerates such as Samsung or Hyundai, claim that the government's regulatory policy gives them too much pressure, even on the issues they need to resolve spontaneously. In this session, top global business scholars will discuss on the coexistence and sustainable growth in next century's business ecology.

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Page 1: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

CONSCIOUS CAPITALISMTOWARD SHARED & SUSTAINABLE GROWTH

Raj SisodiaProfessor of Marketing, Bentley University

Chairman, Conscious Capitalism Institute

Page 2: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Capitalism has done so much for so many in such a short time…many in such a short time…

Page 3: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Capitalism Has Created Prosperity &

Reduced Poverty

1950

1820

Percentage World Population Living on Less Than $1 per Day

• Capitalism is ending poverty on our planet

• The percentage of

0 50 100

2003

1980

1950 Less than $1Less than $2

• The percentage of people living on less than $1 per day has dropped from 85% in 1820 to 20% today

Source: World Bank (constant 2003 dollars) Source: World Bank (constant 2003 dollars) Source: World Bank (constant 2003 dollars) Source: World Bank (constant 2003 dollars)

Current trends indicate that world poverty will

be less than 1% by the end of the 21st century

Page 4: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Yet, Mistrust of Business is Pervasive

“The majority of the public...

believes that executives are

bent on destroying the

environment, cooking the books

and lining their own pockets.”

Only 2 percent of investors

believe that CEOs are “very

trustworthy”; 72 percent believe

that wrongdoing is

commonplace at companies.

90 percent of Americans

believe that big companies

have too much influence on

government, up from 83

percent in 2004.

80% believe

business is too

concerned about

making a profit and not enough

about responsibilities to workers,

consumers, and the environment.

Page 5: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

According to Gallup (2009)

Big business was the societal institution least trusted by Americans at 16%

(Congress was at 17%)

Such cynicism and distrust have

high societal costs

Page 6: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

WHY has this happened?

PEOPLE have evolved

BUSINESSES have not kept up

Page 7: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

We are changing.AgingRising intelligence (Flynn Effect)Better educated (especially women)Better informed (WWW)More connected (WWW + Mobile)More CONSCIOUS.

Page 8: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Mindful and awake

Understand all the consequences of our actions

Commitment to the truth

A finer sense of right and wrong

Peter Senge

A Higher Consciousness

Appreciate the laws of nature

Balance action with non-action

Page 9: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

To be successful in the future, companies will have to companies will have to

exemplify a more conscious way of being

Page 10: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

“A conscious business fosters peace and happiness in the individual, respect and solidarity in the community, and mission

accomplishment in the organization.”Fred Kofman, Conscious Business

Page 11: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

MEETINGS

LEADER IN ORGANICS

ANIMAL COMPASSION STANDARDS

REAL ESTATE

1800%

PURPOSE

19:1

DECLARATION OF INTERDEPENDENCE

REAL ESTATE

UNIONS

HARTFORD

AUTONOMY

TEAMS

MARKETING

FLOOD

93%

MASTERY

Page 12: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Tenets of Conscious Capitalism

Page 13: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Can you build a business on love?

Page 14: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Can you build a business on love?

Page 15: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth
Page 16: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

TODAY!TODAY!TODAY!TODAY!

Page 17: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

LOVECARING

COMPASSION

JOYAUTHENTICITY

CARINGSOULFUL

Page 18: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth
Page 19: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

10.5-to-1

performance

“FoE”

(1646%)

Stock Returns over a 15 Year Period (’96-’11)

S&P 500

(157%)

Page 20: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

15 Year 10 Year 5 Year 3 Year

Cumulative Annualized Cumulative Annualized Cumulative Annualized Cumulative Annualized

What is so “Great” About Good to Great?

FOE Return 1646.1% 21.0% 254.4% 13.5% 56.4% 9.4% 77.4% 21.1%

GTG Return 177.5% 7.0% 14.0% 1.3% -35.6% -8.4% -23.2% -8.4%

S&P 500 Return 157.0% 6.5% 30.7% 2.7% 15.6% 2.9% 10.3% 3.3%

Page 21: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

What is a “Great” Business?

Maximizes “total value created” Enhances the overall health and wellbeing of societyBrings joy, fulfillment, and a sense of meaning to all its stakeholdersEnriches the world

Page 22: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Businesses Create, and Destroy, Many Kinds of Wealth

intellectualfinancial social emotional

spiritual cultural physical natural

Page 23: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Compensated engagement is going

down

Uncompensated effort is going up – volunteer

work is nourishing people in a way that paid isn’t

The

Pur

pose

Inst

itute

Page 24: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Businesses need to shift focus from Profit Maximization to

Purpose Maximization

The Purpose Institute

Page 25: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

� The difference you're trying to make in the world

� Drives everything you do� Matters to all stakeholders

The Power of Purpose

� Matters to all stakeholders� Is your reason for being that goes beyond

making money� YET… typically results in making more

money than you thought possible

Roy Spence

Page 26: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Southwest AirlinesGive people the freedom to fly

Page 27: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

GoogleOrganize the world’s information and make it easily accessible

Page 28: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

REIReconnect people with nature

Page 29: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

I C ES EP I

INVESTORS

C

CUSTOMERS

E

EMPLOYEES

S

SOCIETY

E

ENVIRONMENTPARTNERS

P

Page 30: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Conscious Business Must Have

Conscious Leaders

Purpose-drivenAuthentic

CaringSystems thinkers and “systems feelers”

Emotionally intelligent Spiritually evolved

Strong character and integrity Trustee oriented

Page 31: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

“Culture eats strategy for breakfast!”breakfast!”

Page 32: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

T

A

C

TCultures of

Trust

Authenticity

Caring

TransparencyT

I

L

E

Conscious BusinessTransparency

Integrity

Learning

Empowerment

Page 33: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Conscious Capitalism worksLower gross margins, higher net margins Greater employee retention, engagement, Much lower marketing, product return costsLower legal and administrative costsFar greater resilience in tough timesGreater well being and flourishingLower gross margins, higher net margins Greater employee retention, engagement, passion, and creativityMuch lower marketing, product return costsLower legal and administrative costsFar greater resilience in tough timesGreater well being and flourishing

Page 34: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

The Opportunity� Those of us alive today have the

opportunity to lead the most meaningful lives ever lived

� Our challenges are great, but so is � Our challenges are great, but so is our consciousness and our ability to change things

� We have all the tools we need; we just need to unleash human ingenuity on our challenges in a holistic, conscious, caring way

Lynne Twist

Page 35: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

We are all in the same boat.

35

Page 36: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

“I would not give a fig for the simplicity “I would not give a fig for the simplicity on this side of complexity but I would give my life for the simplicity on the other side of complexity.”

Oliver Wendell Holmes, Jr.US Supreme Court Justice

Page 37: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

Humanity is one spirit

Natural resources are

finite

Our inner resources are infinite

Ron Pompei

Page 38: [Global HR Forum 2011] Conscious Capitalism : Toward Shared & Sustainable Growth

www.ConsciousCapitalism.org