Global VPN Service

Tata Communications’ Global VPN service is delivered on our private MPLS network, ensuring exceptional security and redundancy, end-to-end Quality of Service (QoS) and a hassle-free WAN operation.

Our fully meshed private MPLS network encompasses major business hubs across Asia, Europe, the Americas and over 200 Indian cities.

Existing WAN Challenges

_ Complex WAN requirements stemming from business growth_ High downtime due to lack of protection options _ Complexity of multiple vendor support_ Lack of visibility into real-time network performance

Key Features

_ Secure private network_ Availability in 65 countries, and over 150 countries with Extended Access Service (broadband access and IPSec integration)_ Multiple Classes of Services (CoS) to provide differentiated QoS for voice, video and data applications_ Support for hub and spoke, full mesh and complex VPN architectures_ VPN access options: Nx64 Kbps, E1, E3, DS3, STM-1, Fast Ethernet, and Gig Ethernet_ PE-CE encapsulation options: Frame Relay, ATM, PPP and HDLC, and Ethernet_ Managed or unmanaged CPE option_ Secure Internet connectivity using same local loop_ Backup and managed service options_ Guaranteed performance with stringent service level parameters_ Centrally managed, proactive 24x7x365 network monitoring_ Online real-time performance tool_ Monthly SLA reports

ENTERPRISENetwork

www.tatacommunications.com

Global VPN Service

© 2009 Tata Communications Ltd. All Rights Reserved. 2p_TC_Global-Vpn_v3.2_feb-2009

For more information on Global VPN Services, please visit:www.tatacommunications.com/contact

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MPLS Country Map v2.4 Feb 09

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© 2009 Tata Communications Ltd. All Rights Reserved. The map is for illustration purposes only and is intended only to give a general description of Tata Communications’ facilities and installations.

Benefi ts

_ Robust and secure infrastructure_ Converged service-aware infrastructure_ Seamless global reach in over 150 countries across four

continents, including pan-India coverage _ Unifi ed global MPLS core_ Plug and Play architecture

_ Support for multiple VPN confi gurations_ Bundled, managed router support option_ Real-time monitoring and reporting_ Billing fl exibility

MPLS MAP