glx: rebuilding tourism with purpose and tech
TRANSCRIPT
GLX: REBUILDING TOURISM WITH PURPOSE AND TECH
Good Life X, an innovation and development catalyst geared to build the next generation of life-enhancing sus- tainable companies, is bringing together purpose-driven entrepreneurs, innovators, experts, and investors to flourish together. It has its sights on deploying tech- nology to revive leisure and travel enterprises hit by the 2019 Easter attacks and devasted by the unfolding Covid-19 pandemic.
Sri Lanka's ever-resilient entrepreneurs in leisure and travel, the hardest hit by Covid-19, are intent on revival with Good Life X
GLX: Rooting entrepreneurship for a better Sri Lanka PG. 150
Giving back to the environment - a hidden gem on the hills PG. 152
A sustainable travel path protecting the planet PG. 153
Promoting conscious travel PG. 157
Fun in the sun the ethical way PG. 156
Saving rivers, having fun! All in one PG. 154
Saving the world one tea cup at a time PG. 158
An eco friendly glamping experience PG. 161
A 360 degree sustainable travel approach PG. 160
Ethical travel made easy PG. 155
A carbon neutral camping experience PG. 159
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S GLX walking beside Sri Lanka’s most impacted leisure and travel entrepreneurs to rebuild their ventures with digital tech
GLX: ROOTING ENTREPRENEURSHIP FOR A BETTER SRI LANKA
eration of life-enhancing sustainable companies. We bring together purpose-driven entrepreneurs, innovators, experts, and investors to flourish together. We are building an eco-system of new solutions that are life enhancing, looking at impact and growth in a whole different way, making quality of life something that’s accessible to all. One main reason why we are working on verticals like food and agriculture, wellness and travel, and even regenerative design connected to the abundant natural resources Sri Lanka has.
We are creating a business-driven transformation through a com-
ri Lanka’s leisure and travel space has always been an attraction for ambitious young entrepreneurs. Yet, it is also the sector that has got impacted from natural or man-made disasters time and time again. If the Easter Sunday attacks saw the boom- ing leisure industry get on reverse gear, Covid-19 saw
it crumble completely. Yet, as a nation that always bounced back from all disasters of the past, Sri Lanka’s leisure sector entrepreneurs are ever resilient and optimistic about the future. Covid-19 has brought in the oppor- tunity for re-evaluating and restrategizing for some, with GLX.
Working closely together with startups and SMEs on their entrepreneurial journey and walking beside them on the digital pathway to success, GLX shares a passion for entre- preneurship and good growth. Randhula De Silva, founder of GoodLifeX (GLX) shares her passion and purpose to support the entre- preneurial ecosystem in Sri Lanka, which will help take our nation’s economy a notch higher.
Tell us about GLX. What's the objective behind this initiative? Good Life X, is an innovation and develop- ment catalyst, geared to build the next gen-
Randhula, Shenali & Emma
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Coming out of the pandemic, the future traveller will be more digitally attuned in their user behaviour. It's a no-brainer that in order to bounce back and grow as the country reopens, technology for this sector is a must. We are working with a fleet of industry experts focusing on business sustenance, digital marketing strategies and tools, system optimization, channel management strategies and overall approach to sustainability, in order to not just survive but thrive.
How many companies are currently in the GLX portfolio and how do you select a company? Since inception, we have conducted 05 programmes and have 45 plus entrepreneurs who are in our alumni representing food, agriculture, travel, wellness, and design sectors. It is amazing to have them come from all over the country, from Jaffna, Trincomalee, Ratnapura, Matara, and Colombo to name a few. Each programme has its own application form for entrepreneurs who fit the criteria to apply. We shortlist them according to their efforts and readiness to the programme, followed by a rigorous interview from which the final selections are done.
How is GLX funded and what are the future growth plans for GLX? GLX is now a private limited company committed to work on solutions that drives good growth in our economy through regenerative businesses. For this purpose, we are open to working with donors, sponsors, public and private sector institutions. Our programmes can be funded by any- one who wants to see the purpose driven change we are proposing. The Digital Evolver Programme is implemented by GLX in collaboration with its incubation partner GIZ Sri Lanka and is funded by the German Federal Ministry for Economic Cooperation and Development (BMZ).
Talking of future work with private sector clients in creating regenera- tive transformations in their businesses, so that their businesses can be a contributor to healing the planet and the people as they plug themselves into the new economy. We envision to breed a new wave of entrepreneurs and change makers who do things differently from how they build their products, work with their entire value chain and to how they change the life of the end consumer as well as their partners. It is a very ambitious journey but since our inception to now, it's been a rewarding journey. If someone wants to get involved in GLX, how do they go about it? The beauty of GLX is that we thrive on collective intelligence and action. There is a place for everyone who is rooted, collaborative and biased to action, coming with the same mind set, and intention of creating pur- pose-driven change to thrive together. Be it an entrepreneur, an expert, an investor or a school kid, there’s a seat at our table. Our ‘superpower’ is our team and the GLX ecosystem.
We are an all-girls team on the ground, who found us through a simple text on social media, and our new partners in progress Anushka Wijesinhe and Arj Wignaraja resonate with us deeply with the work we’ve done together. So, anyone interested in getting involved, can shoot us an email, call or a text and we can meet up to find out how we really can rethink and redesign our future together.
munity of like-minded individuals committed to create a much more progressive and regen- erative new economy for Asia. In 2018, we started as a pilot project under a development sector agency. Since then, we have come on a three-year journey, where we have not only worked with startups but also with SMEs, as well as the travel and tourism sector.
Who does GLX support? We launched as an accelerator looking only at startups, but last year we launched our flagship program “GLX Garage” catering to SMEs, who have been in the game for the long run, who are already in the export market or ready to go all out. Our focus is extended to companies at this level because that is where change needs to happen the most in order to cater to the changing demands of the global consumers and bring returns to the coun- try. We take them through a transformative journey not only looking at growth but good growth. Amplifying their efforts in what they already do best, but with innovation and regeneration at core.
If you look at the trends in food and agri- culture and even in industries like wellness and travel, people today are asking for dif- ferent things. They want to know where a product comes from, how it is made, its her- itage and provenance. These are different types of questions coming up in the global phenomena and Sri Lanka is not fully attuned to cater to that market yet. GLX helps con- nect Sri Lankan heritage through innovation and entrepreneurship, and technologically driven solutions to give the world what it is asking for. And that's how we connect the dots, between what Sri Lanka has, what Sri Lanka is excited about and what the world is asking for.
What is the Digital Evolver Programme? The Digital Evolver Programme came out as a result of the pandemic. The programme is built to support sustainably focused entrepre- neurs in the travel and tourism sector in Sri Lanka, not only to build back their businesses but to make them future proof, by making them more digitally equipped and savvy.
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illiam Skeen in his novel Adam’s Peak described how ‘most hospitably’ he was entertained at the Gileemale Walawwa during an excursion, back in 1870. Today, this splendid Sri Lankan manor, which once hosted the famous English photographer offers great hospitality inherent to the DNA of their lineage to travel aficionados around the world. Gileemale Walawwa is a stunning piece of colonial architecture, draped in 18 acres of lush greenery nestled in Ratnapura, near the Sri Pada
mountain range. Today it is newly refurbished, combining old classic charm with modern luxury. The brainchild of the sole owner of the Walawwa, Ishantha Avinda Senerath Dassanayake, the 6th generation member of the lineage of Punchi Bandara, the property consists of two luxury suites on the upper floor, four standard bedrooms downstairs, a Yoga and Relaxing Lounge in the open interior courtyard, a reading room, a museum of antiques and plenty of relaxing areas decorated with archaeological monuments and paintings. The property has been designed to evoke a sense of peace for the guests. The Gileemale brand is committed to safeguarding and developing the two integral aspects that draw its splendour and charm: the environment and the village community. This led the team to design a sustainable tourism model that delivers environmental stewardship and community empowerment. The ini-
W F a c e b o o k : www.facebook.com/Gileemale-Walawwa-981148525421197 I n s t a g r a m : www.instagram.com/gileemale_walawwa/?hl=en A d d r e s s : Adams Peak Raja Mawatha,Ratnapura, Sri Lanka E m a i l : [email protected] P h o n e : +94777788306
Founder: Ishantha Dassanayake Company Name: Gileemale Retreat
GIVING BACK TO THE ENVIRONMENT - A HIDDEN GEM ON THE HILLS
tiatives focused on environmental conservation and include; rainwater harvesting, use of renewable energy, promoting freshwater snorkelling, organic gardening, sustainable gem mining, and biodiversity conservation.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Almost all travellers now discover accommodation options and experiences, like those offered by the Gileemale resort, through digital channels. For Ishantha, being discoverable on these channels, using them to share their own story, and attract travellers who seek authentic and rare experiences, is key. The GLX Digital Evolver programme has stepped in to help them distil their story to their ideal clientele, using online channels. Gileemale resort has a story to tell, but refining and driving that story to a traveller who is today digitally savvy, through strategic digital tools and expressive story-telling, will help the business in its next phase of growth. The ultimate objective is to help position Gileemale as a must-visit site for those interested in history, architecture and an overall unique experience, rooted in sustainable practices.
Gileemale Retreat is a 300 year old mansion located at the base of Adam's Peak, on the Ratnapura side. On their land, they cultivate various organic produce and offer visitors a range of activities from bird watching, yoga retreats, and gem mining
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F a c e b o o k : SUMMEREXPLORERSTravels A d d r e s s : 69/3 Diyagama Rd, Homagama E m a i l : [email protected] P h o n e : +94777535804, +94727871816
Summer Explorers is a destination management company organizing tours for camping, bird watching, and hiking. They follow Leave No Trace principles for sustainable tour operations and donate 10% of their profits to the Summer Explorers Clean & Green Fund, used for environmental conservation & community development activities
A SUSTAINABLE TRAVEL PATH PROTECTING THE PLANET
Directors: Krishani Samaraweera and Sanka Kumarasinghe Company Name: Summer Explorers Pvt Ltd
he duo has been a part of the tourism industry for almost ten years. Through the years, they have been exposed to unsustainable practices, such as the mis- use of natural resources, environmental pollution and misuse of wild animals. This pushed the duo to create something authentic that would have a positive
impact on both the planet and its people. That's when Krishani & Sanka Samaraweera thought of starting their own unique destination manage- ment company dedicated to sustainable travelling, with a comprehensive sustainable travel policy. Their travel practices have made sustainability an inherent part of all tours. As a result, travellers actively participate in ensuring environmental conservation, community development and better treatment for the tourism workforce; rather than making sustainability only a corporate practice.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : The GLX Digital Evolver Programme has helped the duo realise the importance of building a holistic online brand. According to Krishani & Sanka, a re-launch of the brand with a new name and outlook that will demonstrate their core values is underway. With the support of the GLX Digital Evolver initiative, Summer Explorers will launch
a new website, where travellers can customise their trip and have a per- sonalised experience from the planning stage itself.
Digitalisation can make the industry more sustainable by helping com- panies create paperless offices, and improve efficiency. Through digitisation, travellers are able to directly contact destination management companies, activity & accommodation providers who have a better understanding of the destination, and can provide a more personalised travel experience. The duo is optimistic about the future despite the industry challenges.
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SAVING RIVERS, HAVING FUN! ALL IN ONE Eco Grip Adventure provides unique kayaking, stand up paddle boarding, mountain biking, rappelling and camping expeditions. They are pioneers in safety certifications and follow Leave No Trace principles across their operations and are members of the Global Waste Cleaning Network
or Trips Money Can’t Buy”, EcoGrip offers an exclusive adventure water sports expe- rience beyond your expectations. Sameera created EcoGrip with the vision of bridging the gap of quality and safe service to their partners, with exceptional customer care while maintaining a safe environmental footprint. Sustainability is a core value in
everything they do. That’s why today, they are plastic-free on every trip, and practice LEAVE NO TRACE principles.
Eco Grip is the only adventure company in Sri Lanka that encourages participants to take part in plastic fishing (collecting free-floating plastics while you kayak) and conducts river cleanups (cleaning free-floating plastics from rivers in Sri Lanka). The company has been awarded membership of the Global Waste Cleaning Network for the activities they do towards making Sri Lankan rivers plastic-free.
“We are happy to say that we are the only Sri Lankan adventure service provider company to have this mem- bership.” says Sameera.
The company proudly champions female empower- ment, especially those affected by domestic violence, poverty and outsources all food and services from these communities, by providing them an opportunity to earn a respectable income.
As a part of their efforts to give back to the community, the team conducts free English learning programs for youth. During the pandemic, the team helped 400 families with either disability, lack of proper income, single mothers, old age, by means of dry rations to overcome malnutrition.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : “Digitalization is a great way to tell our story to the world. It's not just limited to marketing, it opens many pathways and gives perspective on handling basic tasks such as bookings, payments etc. As a result, we established a paperless operation in 2020 that helped us attain one of our sustainability goals.” says Sameera.
Digitalization contributes to sustainability in many ways. For Eco Grip, it means moving to sustainable energy solutions and leaving fossil fuels behind. Hence, digitali- zation and tourism are not two elements, but one which will go hand in hand. Any tourism company without a digitalization strategy will have slim chances to survive especially in the current market.
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W e b s i t e : www.ecogrip.lk F a c e b o o k : EcoGrip.Adventure I n s t a g r a m : ecogrip_adventure A d d r e s s : EcoGrip Boathouse Boralukada Baddegama E m a i l : [email protected] P h o n e : +94777938273
Director: Sameera Liyanagamage Company Name: EcoGrip
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W e b s i t e : www.ttcsrilanka.com F a c e b o o k : ttcsrilanka I n s t a g r a m : thetravelconciergesrilanka A d d r e s s : 04th Floor, 209/10,Union Place, Colombo 02 E m a i l : [email protected] P h o n e : +94711161020
T Managing Director: Laahiru Jayamanne Company Name: The Travel Concierge Pvt Ltd
The Travel Concierge Sri Lanka is a destination management company that creates ethical, community focused experiences for international tourists interested in new and unique cultural experiences
ETHICAL TRAVEL MADE EASY
he partners and teammates of Travel Concierge had many brainstorming sessions during the “forced” time they had due to the travel restrictions enforced due to the Covid-19 pandemic After a double blow, with most of their financial goals shaken, one thing that kept the team going was their resil-
ience and ambition to fast track the milestones set earlier on. As a result, The Travel Concierge team decided on relaunching the brand with the help of GLX. According to Laahiru, cost-effective and lean models will play a big role in expanding their horizons into new markets, new territories and new revenue lines. They have understood that the future of tourism is sustainable and implementing sus- tainable practices has never been more important.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : “We will be more directed towards gross happiness than against gross profits, while we practice sus- tainable relationships with all our stakeholders. We want to make a mark as Sri Lanka’s most “soulful” DMC, “We live it, you’ll love it,” says Laahiru. The team also plans to expand their footprints beyond the source market Asia, to the entire world. The GLX Evolver programme has been a great starter in their growth agenda, as they embark on a journey leveraging the power of digitalization to build client & agent relationships.
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W e b s i t e : www.rediscoversrilanka.com F a c e b o o k : rediscoversrilanka I n s t a g r a m : rediscoversrilanka A d d r e s s : No. 85, Siddhartha Place, Andiambalama Estate, Katunayake E m a i l : [email protected] P h o n e : +94766695969
Rediscover Sri Lanka is an inbound travel company specializing in experiential outdoor travel - offering multi- day cycling, hiking and mixed active tours. They work with their local community to provide a sustainable and enjoyable experience for all by curating adventure travel tours in areas and communities that have been neglected
FUN IN THE SUN THE ETHICAL WAY
Co-Founder: Chandima Wanasinghe Company Name: Rediscover Sri Lanka
Sri Lankan brand that proudly values and stands for its identity and people. It is indeed a guardian of the island’s natural and cultural heritage.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : The digital transformation process is more than making operations effi- cient, it's also about streamlining information, creating a vibrant brand, introducing new products, and improving visibility online. According to Chandima, this will help enhance communication channels with clients, agents and other stakeholders and assist in reaching global markets, through effective digital marketing strategies to establish partnerships and collaborations.
R ediscover Sri Lanka has been involved in active travel for over a decade!
“As local tour guides, we saw the beauty our country had to offer and we wanted to showcase the experience to the world,” says Chandima Wanasinghe, founder of Rediscover Sri Lanka. Having been blessed to see the beauty of the country on two wheels, the warmth and
hospitality of villagers inside their homes while sipping a hot ‘cuppa’, and climbing a mountain with a villager, while listening to their life’s experiences has been an experience of its own, for Chandima who is quite passionate about the business he founded.
“We saw the value of taking our guests ‘up close and personal’, away from the standard ‘round tours’ which are merely a shadow of what the country has to offer. Witnessing the happiness and the sense of fulfilment in the eyes of the traveller, as well as the wonder and gratitude of our community who benefits from these pleasant encounters, was our inspiration,” says Chandima. This passion turned into the business it is today, with Chandima and his team continuing to carve out and create a unique offering through Rediscover Sri Lanka, where elements of active and sustainable travel go hand in hand.
Rediscover Sri Lanka is slowly growing into a service provider, much sought after by travellers who seek not just a holiday, but a journey that brings them a profound sense of fulfilment and belonging. It is a true
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Detroves Travels is a boutique travel agency that provides experiential tour packages for destinations in Sri Lanka, Maldives and Dubai. Their operations are 90% paperless and they run ecocentric tours through minimal use of plastic and community centric sustainability projects
Promoting Conscious Travel
t all started in 2011 when Garwin Murray left a comfortable corporate life to start his entrepreneurial jour- ney. Soon after his exit from the cor- porate world, Detroves Travels was formed. Travel was his passion, but his new business went beyond that. Service would be his differentiator. True to that mission, Detroves Travels
was built on the founding pillars of high-quality service and innovation. Since its inception, the firm has seen steady growth. Sri Lanka being its launchpad, Detroves Travels in 2015 introduced its second destination, the Maldives, as a part of its diversification plans. An instant hit, the introduction of destination Maldives saw the firm's growth spiral, yielding steady growth in revenue year on year.
The industry that had much promise saw hopes shattered in 2019, as the Easter Sunday attacks cast gloom over the country’s leisure and travel sector. COVID-19 was yet another spoke in the wheel. However, despite the challenges Detrove’s leadership has stayed resilient and optimistic. In 2019, they extended their desti- nation portfolio to include Dubai, which ended up being the right decision, at the right time.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : While COVID-19 may have slowed many busi- nesses down, for Garwin and his team, it has been a time of recreating and rebuilding. The challenges have not dampened their spirits, but instead inspired them to be a global player in the tourism industry, by strengthening their comprehensive travel portfolio, is high on the agenda. The company is gearing up to leverage the digital space through the help of the GLX Digital Evolver programme through a new web- site and e-commerce site. The Digital Evolver programme has helped them fast-track the pro- cess and they expect to be digitally ready soon, for both their B2B and B2C clientele.
Detroves Travels has a wide range of pack- ages and activities at competitive rates for their customers. In keeping with their ‘think differ- ent’ mindset, they offer off the beaten track experiential programmes such as waterfall tour packages, tea tasting and city walk tours. Their ultimate goal is to become a pioneer and pro- moter of sustainable tourism, towards which they are actively working on at present, with the GLX evolver program.helping them in their efforts to get a sustainability certification.
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Director: Garwin Murray Company Name: Detroves Travels
W e b s i t e : www.detrovestravels.com F a c e b o o k : detroves I n s t a g r a m : detroves_travels A d d r e s s : No. 31/1, Ridgeway Place, Colombo 4, Sri Lanka. E m a i l : [email protected] P h o n e : +94777757559
Shaluki Fernando & Vagesan Thamothiram, Detroves team
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N andana Tea Factory is a fourth-generation tea-making family based in Akuressa, near Matara. Theirs is a business that com- menced 100 years ago, as growers, manufacturers, and exporters of unadulterated Ceylon tea. With the close and authentic rela- tionships they developed over the years with their international client base, the family started to see a steady stream of foreign tourists visiting. The business was organically featured in travel blogs and published guides. This exposure, feedback and return- ing visitors inspired them to pivot into the tourism industry. “We
were humbled by the reviews that spoke of our authenticity, kindness, and genuine care – true hallmarks of Sri Lankan hospitality. We now bring the two worlds of tea and tourism together with two immersive stay accommo- dation options, with a café with organic homemade produce and Conscious Tea EduTourism related tours to our visitors both local and international, in addition to our core tea making business.” says Chamathi Wanigasekara.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N With the help of the GLX Digital Evolver program, the business is looking to rebrand as the Nandana Tea Experience. According to Minuri, the tools and techniques shared via expert sessions have helped them make their
brand and offerings more accessible to a big- ger global audience. Digitalisation has also allowed them to combine two generations of marketing, branding and storytelling. “We also aim to help educate small tea holders in the area to develop their digital presence and strategies through our Ladalu Mahimaya initiative,” says Minuri.
W e b s i t e : www.nandanatea.com F a c e b o o k : nandanateafactory I n s t a g r a m : nandanatea A d d r e s s : Nandana Tea Factory, Akuressa E m a i l : [email protected] , [email protected] P h o n e : +94740092201
SAVING THE WORLD ONE TEA CUP AT A TIME Nandana Tea Factory operates primarily as a tea producer and has recently organically developed into a tea attraction. Travelers are drawn to the factory located in Akuressa due to its authentic charm and engagement in the local community
Managing Director: Gunasoma Wanigasekera, Business Development : Minuri Adasuriya Company Name: Nandana Tea Factory
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W e b s i t e : www.ecoteam.lk F a c e b o o k : ecoteamsrilanka I n s t a g r a m : ecoteampvtltd A d d r e s s : 20/63 Fairfield Gardens, Colombo 08 E m a i l : [email protected] P h o n e : +94710682302
the digital space when they make their buying decisions. “When we took an inward look at what we have been doing in the digital platforms, we realized that there is so much more work to be done to face the future. Though our foundation is solid in some areas like OTAs and others, we discovered that we need to up our SEO in some of our digital spaces. We are thankful to the GLX Team for facilitating our thinking process and helping us to fast-track what we want to do,” says Migara.
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With five specialised accommodation brands under its umbrella, Eco Team features the most unique tented accommodations and lodges in the country and a camping subsidiary that is 100% carbon neutral certified. They are a strong supporter of conservation efforts and educating tourists on the cultural nuances and sensitivities of the places they visit
A CARBON NEUTRAL CAMPING EXPERIENCE
Assistant Manager - Business Development: Migara Perera & Marketing Manager: Shivani Company Name: Eco Team
ince its inception two decades ago, Eco- Team has been the pioneer in eco-adventure tourism in Sri Lanka. Its Founder and CEO, Anuruddha Bandara, wanted to introduce an entirely new travel experience to nature enthusiasts like himself, shifting away from the mediocre hotel accommodations and routine cultural experiences that existed at the time. The concept was to facilitate
the niche market segments in tourism enabling them to experience the uniqueness of what Sri Lanka had to offer, whilst being responsible & sustainable both inward and outward. Eco Team pioneered Mobile Tented Safari Camps in Sri Lanka in 1998 with the introduction of the revolutionary Mahoora Luxury Safari Camps. Today, it’s the first-ever mobile tented luxury safari camp in the world to be completely carbon neutral. Over the years, Eco Team narrowed its focus to becoming the most sought-af- ter specialist in Wildlife Tourism and Experiential Travel. With five specialized accommodation brands under its umbrella, namely Ahaspokuna, Mahoora, Big Game Camps, Funky Leopard and Kinchigune Adventure Camp, Eco Team features the most unique Tented Accommodations & Lodges in the country.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Currently, their online presence is somewhere between 40 to 50%. Though it’s a good mix the duo wants to see how they can grow more in the digital space. With post- Covid tourism growth expected to happen when the world becomes safer to travel again, they believe that travellers will be taking much more informed decisions, relying on
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nfinity Vacations started in 2014 with a focus on customer experience. Its founder George firmly believes that winning hearts is the first step to establishing meaningful relation- ships with clients. “Winning hearts and establishing excep- tional client relationships begin with our staff. We place our
team at the forefront, genuinely looking after their wellbeing and expectations,” says George.
A business primarily structured on a B2B model, Infinity Vacations is dependent on sincere and robust partnerships, which the team has excelled at, since its inception.
“We achieve this through loyalty to our agents, and by building trust and showing respect towards opinions that come from a diverse array of cultures and backgrounds, be it the USA, Australia, UK or South Africa,” says George.
In a fast changing tourism landscape, experiential tourism will be the trend of the future, with consumers looking at novel trips around wellbeing, cultural exchange, true adventure and reasonable impact. Listening to this new consumer expectation, and personalizing each trip to fulfill customer needs and expecta- tions, will be the determining factor for Infinity Vacations success and future growth.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : According to George, as the holiday marketplace continues to
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A 360 DEGREE SUSTAINABLE TRAVEL APPROACH Infinity Vacations is a destination management company that efficiently utilizes technology, by arming their travelers with smartphones for the length of their tours here in Sri Lanka. They provide their staff a modern workplace where loyalty is valued over qualifications, and run a paperless and plastic-free operation
change, innovative solutions will help improve the firm's operations, optimise systems and enhance relationships. Due to the current pandemic, the business operates with minimum staff and a faster turnaround time, thanks to these technological advancements. Its B2C business model is focused on bringing authentic experiences, encompassed by the Sri Lankan culture, to travellers through its new website, which has been launched with the assistance of GLX. Infinity Vacations’s new web- site provides a one on one help desk service, and around the clock assistance to travel enthusiasts. The team envisions giving their customers a 360 degree experience through a platform that offers everything - including meals, accommodation and travel intertwined with vibrant local cultures and communities.
W e b s i t e : www.infinityvacations.lk F a c e b o o k : Infinityvacationssrilanka I n s t a g r a m : infinity.vacations A d d r e s s : No.5,Uswatte Road, Moratuwa E m a i l : [email protected] P h o n e : +94773717933
Managing Director: George Paul Company Name: Infinity Vacations Inc.
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Jungle Beach Camp Ahungalla is Sri Lanka’s premier beachfront glamping site made from natural materials and free of plastic! They offer an immersive nature experience through organic meals, plastic-free operations, and unique cultural events
AN ECO FRIENDLY GLAMPING EXPERIENCE
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W e b s i t e : www.junglebeachahungalla.com F a c e b o o k : junglebeachahungalla I n s t a g r a m : junglebeachahungalla A d d r e s s : Jungle bacch camp, Ahungalla, Sri Lanka E m a i l : [email protected] P h o n e : +94775959406
Founder: Barbara Kainz Company Name: Jungle Beach Camp Ahungalla
crashing under a warm tropical sun. Guests also get the opportunity to savour some natural food through the
adventure cooking programmes, and being a part of the beach volleyball camp will help work up that appetite. Jungle Beach can also be reserved exclusively for seminars, workshops or retreats.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Preparing for an active winter season, when Sri Lanka opens its doors once again for travellers, Jungle Beach is working towards ensuring the property is recognized as a Safe & Secure Level 1 hotel in the country. Digitization has been in the forefront since the pandemic hit, but ensuring that the warm hospitality it's known for remains at the heart of its operations, is core for the founder of Jungle Beach.
“We think it's brilliant! Digitalisation makes everything faster and safer for our guests and our staff. From contactless check-in to ordering food and beverages, booking your massage and yoga class, all our operations run smoothly and comfortably for everyone” says Barbara.
ungle Beach Ahungalla was founded in 2014 as a restaurant & music bar. Creating a naturally maintained, private uninterrupted beachfront in Ahungalla, where people from all over the world could relax, enjoy warm hospitality, organic food and drink, and some energy raising activities,
was the inspiration behind the concept of the Jungle Beach.
Making it a home away from home, was the next big thing. After 4 years of operations, Barbara decided to build 4 Glamping bungalows, which gave travellers an opportunity to enjoy the beauty of this exquisite private beachfront prop- erty, for much longer. The team also redesigned their workshops and retreats for healing, personal development & transformation and added more high energy fun activities such as beach volley- ball camps to make the stay more exciting and rewarding.
The future is promising for Barbara and her team at Jungle Beach. “I see a little oasis with happy people! People who are well relaxed through a variety of activities” says Barbara,
For a traveller, there is plenty of choice in how the day can be spent. From enjoying some quiet and self rejuvenating time at the spa, to mindful- ness and yoga programmes for relaxation. Guests can spend a few hours of silent engagement with the beautiful ocean; watching the blue waves
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Good Life X, an innovation and development catalyst geared to build the next generation of life-enhancing sus- tainable companies, is bringing together purpose-driven entrepreneurs, innovators, experts, and investors to flourish together. It has its sights on deploying tech- nology to revive leisure and travel enterprises hit by the 2019 Easter attacks and devasted by the unfolding Covid-19 pandemic.
Sri Lanka's ever-resilient entrepreneurs in leisure and travel, the hardest hit by Covid-19, are intent on revival with Good Life X
GLX: Rooting entrepreneurship for a better Sri Lanka PG. 150
Giving back to the environment - a hidden gem on the hills PG. 152
A sustainable travel path protecting the planet PG. 153
Promoting conscious travel PG. 157
Fun in the sun the ethical way PG. 156
Saving rivers, having fun! All in one PG. 154
Saving the world one tea cup at a time PG. 158
An eco friendly glamping experience PG. 161
A 360 degree sustainable travel approach PG. 160
Ethical travel made easy PG. 155
A carbon neutral camping experience PG. 159
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S GLX walking beside Sri Lanka’s most impacted leisure and travel entrepreneurs to rebuild their ventures with digital tech
GLX: ROOTING ENTREPRENEURSHIP FOR A BETTER SRI LANKA
eration of life-enhancing sustainable companies. We bring together purpose-driven entrepreneurs, innovators, experts, and investors to flourish together. We are building an eco-system of new solutions that are life enhancing, looking at impact and growth in a whole different way, making quality of life something that’s accessible to all. One main reason why we are working on verticals like food and agriculture, wellness and travel, and even regenerative design connected to the abundant natural resources Sri Lanka has.
We are creating a business-driven transformation through a com-
ri Lanka’s leisure and travel space has always been an attraction for ambitious young entrepreneurs. Yet, it is also the sector that has got impacted from natural or man-made disasters time and time again. If the Easter Sunday attacks saw the boom- ing leisure industry get on reverse gear, Covid-19 saw
it crumble completely. Yet, as a nation that always bounced back from all disasters of the past, Sri Lanka’s leisure sector entrepreneurs are ever resilient and optimistic about the future. Covid-19 has brought in the oppor- tunity for re-evaluating and restrategizing for some, with GLX.
Working closely together with startups and SMEs on their entrepreneurial journey and walking beside them on the digital pathway to success, GLX shares a passion for entre- preneurship and good growth. Randhula De Silva, founder of GoodLifeX (GLX) shares her passion and purpose to support the entre- preneurial ecosystem in Sri Lanka, which will help take our nation’s economy a notch higher.
Tell us about GLX. What's the objective behind this initiative? Good Life X, is an innovation and develop- ment catalyst, geared to build the next gen-
Randhula, Shenali & Emma
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Coming out of the pandemic, the future traveller will be more digitally attuned in their user behaviour. It's a no-brainer that in order to bounce back and grow as the country reopens, technology for this sector is a must. We are working with a fleet of industry experts focusing on business sustenance, digital marketing strategies and tools, system optimization, channel management strategies and overall approach to sustainability, in order to not just survive but thrive.
How many companies are currently in the GLX portfolio and how do you select a company? Since inception, we have conducted 05 programmes and have 45 plus entrepreneurs who are in our alumni representing food, agriculture, travel, wellness, and design sectors. It is amazing to have them come from all over the country, from Jaffna, Trincomalee, Ratnapura, Matara, and Colombo to name a few. Each programme has its own application form for entrepreneurs who fit the criteria to apply. We shortlist them according to their efforts and readiness to the programme, followed by a rigorous interview from which the final selections are done.
How is GLX funded and what are the future growth plans for GLX? GLX is now a private limited company committed to work on solutions that drives good growth in our economy through regenerative businesses. For this purpose, we are open to working with donors, sponsors, public and private sector institutions. Our programmes can be funded by any- one who wants to see the purpose driven change we are proposing. The Digital Evolver Programme is implemented by GLX in collaboration with its incubation partner GIZ Sri Lanka and is funded by the German Federal Ministry for Economic Cooperation and Development (BMZ).
Talking of future work with private sector clients in creating regenera- tive transformations in their businesses, so that their businesses can be a contributor to healing the planet and the people as they plug themselves into the new economy. We envision to breed a new wave of entrepreneurs and change makers who do things differently from how they build their products, work with their entire value chain and to how they change the life of the end consumer as well as their partners. It is a very ambitious journey but since our inception to now, it's been a rewarding journey. If someone wants to get involved in GLX, how do they go about it? The beauty of GLX is that we thrive on collective intelligence and action. There is a place for everyone who is rooted, collaborative and biased to action, coming with the same mind set, and intention of creating pur- pose-driven change to thrive together. Be it an entrepreneur, an expert, an investor or a school kid, there’s a seat at our table. Our ‘superpower’ is our team and the GLX ecosystem.
We are an all-girls team on the ground, who found us through a simple text on social media, and our new partners in progress Anushka Wijesinhe and Arj Wignaraja resonate with us deeply with the work we’ve done together. So, anyone interested in getting involved, can shoot us an email, call or a text and we can meet up to find out how we really can rethink and redesign our future together.
munity of like-minded individuals committed to create a much more progressive and regen- erative new economy for Asia. In 2018, we started as a pilot project under a development sector agency. Since then, we have come on a three-year journey, where we have not only worked with startups but also with SMEs, as well as the travel and tourism sector.
Who does GLX support? We launched as an accelerator looking only at startups, but last year we launched our flagship program “GLX Garage” catering to SMEs, who have been in the game for the long run, who are already in the export market or ready to go all out. Our focus is extended to companies at this level because that is where change needs to happen the most in order to cater to the changing demands of the global consumers and bring returns to the coun- try. We take them through a transformative journey not only looking at growth but good growth. Amplifying their efforts in what they already do best, but with innovation and regeneration at core.
If you look at the trends in food and agri- culture and even in industries like wellness and travel, people today are asking for dif- ferent things. They want to know where a product comes from, how it is made, its her- itage and provenance. These are different types of questions coming up in the global phenomena and Sri Lanka is not fully attuned to cater to that market yet. GLX helps con- nect Sri Lankan heritage through innovation and entrepreneurship, and technologically driven solutions to give the world what it is asking for. And that's how we connect the dots, between what Sri Lanka has, what Sri Lanka is excited about and what the world is asking for.
What is the Digital Evolver Programme? The Digital Evolver Programme came out as a result of the pandemic. The programme is built to support sustainably focused entrepre- neurs in the travel and tourism sector in Sri Lanka, not only to build back their businesses but to make them future proof, by making them more digitally equipped and savvy.
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illiam Skeen in his novel Adam’s Peak described how ‘most hospitably’ he was entertained at the Gileemale Walawwa during an excursion, back in 1870. Today, this splendid Sri Lankan manor, which once hosted the famous English photographer offers great hospitality inherent to the DNA of their lineage to travel aficionados around the world. Gileemale Walawwa is a stunning piece of colonial architecture, draped in 18 acres of lush greenery nestled in Ratnapura, near the Sri Pada
mountain range. Today it is newly refurbished, combining old classic charm with modern luxury. The brainchild of the sole owner of the Walawwa, Ishantha Avinda Senerath Dassanayake, the 6th generation member of the lineage of Punchi Bandara, the property consists of two luxury suites on the upper floor, four standard bedrooms downstairs, a Yoga and Relaxing Lounge in the open interior courtyard, a reading room, a museum of antiques and plenty of relaxing areas decorated with archaeological monuments and paintings. The property has been designed to evoke a sense of peace for the guests. The Gileemale brand is committed to safeguarding and developing the two integral aspects that draw its splendour and charm: the environment and the village community. This led the team to design a sustainable tourism model that delivers environmental stewardship and community empowerment. The ini-
W F a c e b o o k : www.facebook.com/Gileemale-Walawwa-981148525421197 I n s t a g r a m : www.instagram.com/gileemale_walawwa/?hl=en A d d r e s s : Adams Peak Raja Mawatha,Ratnapura, Sri Lanka E m a i l : [email protected] P h o n e : +94777788306
Founder: Ishantha Dassanayake Company Name: Gileemale Retreat
GIVING BACK TO THE ENVIRONMENT - A HIDDEN GEM ON THE HILLS
tiatives focused on environmental conservation and include; rainwater harvesting, use of renewable energy, promoting freshwater snorkelling, organic gardening, sustainable gem mining, and biodiversity conservation.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Almost all travellers now discover accommodation options and experiences, like those offered by the Gileemale resort, through digital channels. For Ishantha, being discoverable on these channels, using them to share their own story, and attract travellers who seek authentic and rare experiences, is key. The GLX Digital Evolver programme has stepped in to help them distil their story to their ideal clientele, using online channels. Gileemale resort has a story to tell, but refining and driving that story to a traveller who is today digitally savvy, through strategic digital tools and expressive story-telling, will help the business in its next phase of growth. The ultimate objective is to help position Gileemale as a must-visit site for those interested in history, architecture and an overall unique experience, rooted in sustainable practices.
Gileemale Retreat is a 300 year old mansion located at the base of Adam's Peak, on the Ratnapura side. On their land, they cultivate various organic produce and offer visitors a range of activities from bird watching, yoga retreats, and gem mining
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F a c e b o o k : SUMMEREXPLORERSTravels A d d r e s s : 69/3 Diyagama Rd, Homagama E m a i l : [email protected] P h o n e : +94777535804, +94727871816
Summer Explorers is a destination management company organizing tours for camping, bird watching, and hiking. They follow Leave No Trace principles for sustainable tour operations and donate 10% of their profits to the Summer Explorers Clean & Green Fund, used for environmental conservation & community development activities
A SUSTAINABLE TRAVEL PATH PROTECTING THE PLANET
Directors: Krishani Samaraweera and Sanka Kumarasinghe Company Name: Summer Explorers Pvt Ltd
he duo has been a part of the tourism industry for almost ten years. Through the years, they have been exposed to unsustainable practices, such as the mis- use of natural resources, environmental pollution and misuse of wild animals. This pushed the duo to create something authentic that would have a positive
impact on both the planet and its people. That's when Krishani & Sanka Samaraweera thought of starting their own unique destination manage- ment company dedicated to sustainable travelling, with a comprehensive sustainable travel policy. Their travel practices have made sustainability an inherent part of all tours. As a result, travellers actively participate in ensuring environmental conservation, community development and better treatment for the tourism workforce; rather than making sustainability only a corporate practice.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : The GLX Digital Evolver Programme has helped the duo realise the importance of building a holistic online brand. According to Krishani & Sanka, a re-launch of the brand with a new name and outlook that will demonstrate their core values is underway. With the support of the GLX Digital Evolver initiative, Summer Explorers will launch
a new website, where travellers can customise their trip and have a per- sonalised experience from the planning stage itself.
Digitalisation can make the industry more sustainable by helping com- panies create paperless offices, and improve efficiency. Through digitisation, travellers are able to directly contact destination management companies, activity & accommodation providers who have a better understanding of the destination, and can provide a more personalised travel experience. The duo is optimistic about the future despite the industry challenges.
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SAVING RIVERS, HAVING FUN! ALL IN ONE Eco Grip Adventure provides unique kayaking, stand up paddle boarding, mountain biking, rappelling and camping expeditions. They are pioneers in safety certifications and follow Leave No Trace principles across their operations and are members of the Global Waste Cleaning Network
or Trips Money Can’t Buy”, EcoGrip offers an exclusive adventure water sports expe- rience beyond your expectations. Sameera created EcoGrip with the vision of bridging the gap of quality and safe service to their partners, with exceptional customer care while maintaining a safe environmental footprint. Sustainability is a core value in
everything they do. That’s why today, they are plastic-free on every trip, and practice LEAVE NO TRACE principles.
Eco Grip is the only adventure company in Sri Lanka that encourages participants to take part in plastic fishing (collecting free-floating plastics while you kayak) and conducts river cleanups (cleaning free-floating plastics from rivers in Sri Lanka). The company has been awarded membership of the Global Waste Cleaning Network for the activities they do towards making Sri Lankan rivers plastic-free.
“We are happy to say that we are the only Sri Lankan adventure service provider company to have this mem- bership.” says Sameera.
The company proudly champions female empower- ment, especially those affected by domestic violence, poverty and outsources all food and services from these communities, by providing them an opportunity to earn a respectable income.
As a part of their efforts to give back to the community, the team conducts free English learning programs for youth. During the pandemic, the team helped 400 families with either disability, lack of proper income, single mothers, old age, by means of dry rations to overcome malnutrition.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : “Digitalization is a great way to tell our story to the world. It's not just limited to marketing, it opens many pathways and gives perspective on handling basic tasks such as bookings, payments etc. As a result, we established a paperless operation in 2020 that helped us attain one of our sustainability goals.” says Sameera.
Digitalization contributes to sustainability in many ways. For Eco Grip, it means moving to sustainable energy solutions and leaving fossil fuels behind. Hence, digitali- zation and tourism are not two elements, but one which will go hand in hand. Any tourism company without a digitalization strategy will have slim chances to survive especially in the current market.
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W e b s i t e : www.ecogrip.lk F a c e b o o k : EcoGrip.Adventure I n s t a g r a m : ecogrip_adventure A d d r e s s : EcoGrip Boathouse Boralukada Baddegama E m a i l : [email protected] P h o n e : +94777938273
Director: Sameera Liyanagamage Company Name: EcoGrip
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W e b s i t e : www.ttcsrilanka.com F a c e b o o k : ttcsrilanka I n s t a g r a m : thetravelconciergesrilanka A d d r e s s : 04th Floor, 209/10,Union Place, Colombo 02 E m a i l : [email protected] P h o n e : +94711161020
T Managing Director: Laahiru Jayamanne Company Name: The Travel Concierge Pvt Ltd
The Travel Concierge Sri Lanka is a destination management company that creates ethical, community focused experiences for international tourists interested in new and unique cultural experiences
ETHICAL TRAVEL MADE EASY
he partners and teammates of Travel Concierge had many brainstorming sessions during the “forced” time they had due to the travel restrictions enforced due to the Covid-19 pandemic After a double blow, with most of their financial goals shaken, one thing that kept the team going was their resil-
ience and ambition to fast track the milestones set earlier on. As a result, The Travel Concierge team decided on relaunching the brand with the help of GLX. According to Laahiru, cost-effective and lean models will play a big role in expanding their horizons into new markets, new territories and new revenue lines. They have understood that the future of tourism is sustainable and implementing sus- tainable practices has never been more important.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : “We will be more directed towards gross happiness than against gross profits, while we practice sus- tainable relationships with all our stakeholders. We want to make a mark as Sri Lanka’s most “soulful” DMC, “We live it, you’ll love it,” says Laahiru. The team also plans to expand their footprints beyond the source market Asia, to the entire world. The GLX Evolver programme has been a great starter in their growth agenda, as they embark on a journey leveraging the power of digitalization to build client & agent relationships.
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W e b s i t e : www.rediscoversrilanka.com F a c e b o o k : rediscoversrilanka I n s t a g r a m : rediscoversrilanka A d d r e s s : No. 85, Siddhartha Place, Andiambalama Estate, Katunayake E m a i l : [email protected] P h o n e : +94766695969
Rediscover Sri Lanka is an inbound travel company specializing in experiential outdoor travel - offering multi- day cycling, hiking and mixed active tours. They work with their local community to provide a sustainable and enjoyable experience for all by curating adventure travel tours in areas and communities that have been neglected
FUN IN THE SUN THE ETHICAL WAY
Co-Founder: Chandima Wanasinghe Company Name: Rediscover Sri Lanka
Sri Lankan brand that proudly values and stands for its identity and people. It is indeed a guardian of the island’s natural and cultural heritage.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : The digital transformation process is more than making operations effi- cient, it's also about streamlining information, creating a vibrant brand, introducing new products, and improving visibility online. According to Chandima, this will help enhance communication channels with clients, agents and other stakeholders and assist in reaching global markets, through effective digital marketing strategies to establish partnerships and collaborations.
R ediscover Sri Lanka has been involved in active travel for over a decade!
“As local tour guides, we saw the beauty our country had to offer and we wanted to showcase the experience to the world,” says Chandima Wanasinghe, founder of Rediscover Sri Lanka. Having been blessed to see the beauty of the country on two wheels, the warmth and
hospitality of villagers inside their homes while sipping a hot ‘cuppa’, and climbing a mountain with a villager, while listening to their life’s experiences has been an experience of its own, for Chandima who is quite passionate about the business he founded.
“We saw the value of taking our guests ‘up close and personal’, away from the standard ‘round tours’ which are merely a shadow of what the country has to offer. Witnessing the happiness and the sense of fulfilment in the eyes of the traveller, as well as the wonder and gratitude of our community who benefits from these pleasant encounters, was our inspiration,” says Chandima. This passion turned into the business it is today, with Chandima and his team continuing to carve out and create a unique offering through Rediscover Sri Lanka, where elements of active and sustainable travel go hand in hand.
Rediscover Sri Lanka is slowly growing into a service provider, much sought after by travellers who seek not just a holiday, but a journey that brings them a profound sense of fulfilment and belonging. It is a true
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Detroves Travels is a boutique travel agency that provides experiential tour packages for destinations in Sri Lanka, Maldives and Dubai. Their operations are 90% paperless and they run ecocentric tours through minimal use of plastic and community centric sustainability projects
Promoting Conscious Travel
t all started in 2011 when Garwin Murray left a comfortable corporate life to start his entrepreneurial jour- ney. Soon after his exit from the cor- porate world, Detroves Travels was formed. Travel was his passion, but his new business went beyond that. Service would be his differentiator. True to that mission, Detroves Travels
was built on the founding pillars of high-quality service and innovation. Since its inception, the firm has seen steady growth. Sri Lanka being its launchpad, Detroves Travels in 2015 introduced its second destination, the Maldives, as a part of its diversification plans. An instant hit, the introduction of destination Maldives saw the firm's growth spiral, yielding steady growth in revenue year on year.
The industry that had much promise saw hopes shattered in 2019, as the Easter Sunday attacks cast gloom over the country’s leisure and travel sector. COVID-19 was yet another spoke in the wheel. However, despite the challenges Detrove’s leadership has stayed resilient and optimistic. In 2019, they extended their desti- nation portfolio to include Dubai, which ended up being the right decision, at the right time.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : While COVID-19 may have slowed many busi- nesses down, for Garwin and his team, it has been a time of recreating and rebuilding. The challenges have not dampened their spirits, but instead inspired them to be a global player in the tourism industry, by strengthening their comprehensive travel portfolio, is high on the agenda. The company is gearing up to leverage the digital space through the help of the GLX Digital Evolver programme through a new web- site and e-commerce site. The Digital Evolver programme has helped them fast-track the pro- cess and they expect to be digitally ready soon, for both their B2B and B2C clientele.
Detroves Travels has a wide range of pack- ages and activities at competitive rates for their customers. In keeping with their ‘think differ- ent’ mindset, they offer off the beaten track experiential programmes such as waterfall tour packages, tea tasting and city walk tours. Their ultimate goal is to become a pioneer and pro- moter of sustainable tourism, towards which they are actively working on at present, with the GLX evolver program.helping them in their efforts to get a sustainability certification.
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Director: Garwin Murray Company Name: Detroves Travels
W e b s i t e : www.detrovestravels.com F a c e b o o k : detroves I n s t a g r a m : detroves_travels A d d r e s s : No. 31/1, Ridgeway Place, Colombo 4, Sri Lanka. E m a i l : [email protected] P h o n e : +94777757559
Shaluki Fernando & Vagesan Thamothiram, Detroves team
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N andana Tea Factory is a fourth-generation tea-making family based in Akuressa, near Matara. Theirs is a business that com- menced 100 years ago, as growers, manufacturers, and exporters of unadulterated Ceylon tea. With the close and authentic rela- tionships they developed over the years with their international client base, the family started to see a steady stream of foreign tourists visiting. The business was organically featured in travel blogs and published guides. This exposure, feedback and return- ing visitors inspired them to pivot into the tourism industry. “We
were humbled by the reviews that spoke of our authenticity, kindness, and genuine care – true hallmarks of Sri Lankan hospitality. We now bring the two worlds of tea and tourism together with two immersive stay accommo- dation options, with a café with organic homemade produce and Conscious Tea EduTourism related tours to our visitors both local and international, in addition to our core tea making business.” says Chamathi Wanigasekara.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N With the help of the GLX Digital Evolver program, the business is looking to rebrand as the Nandana Tea Experience. According to Minuri, the tools and techniques shared via expert sessions have helped them make their
brand and offerings more accessible to a big- ger global audience. Digitalisation has also allowed them to combine two generations of marketing, branding and storytelling. “We also aim to help educate small tea holders in the area to develop their digital presence and strategies through our Ladalu Mahimaya initiative,” says Minuri.
W e b s i t e : www.nandanatea.com F a c e b o o k : nandanateafactory I n s t a g r a m : nandanatea A d d r e s s : Nandana Tea Factory, Akuressa E m a i l : [email protected] , [email protected] P h o n e : +94740092201
SAVING THE WORLD ONE TEA CUP AT A TIME Nandana Tea Factory operates primarily as a tea producer and has recently organically developed into a tea attraction. Travelers are drawn to the factory located in Akuressa due to its authentic charm and engagement in the local community
Managing Director: Gunasoma Wanigasekera, Business Development : Minuri Adasuriya Company Name: Nandana Tea Factory
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W e b s i t e : www.ecoteam.lk F a c e b o o k : ecoteamsrilanka I n s t a g r a m : ecoteampvtltd A d d r e s s : 20/63 Fairfield Gardens, Colombo 08 E m a i l : [email protected] P h o n e : +94710682302
the digital space when they make their buying decisions. “When we took an inward look at what we have been doing in the digital platforms, we realized that there is so much more work to be done to face the future. Though our foundation is solid in some areas like OTAs and others, we discovered that we need to up our SEO in some of our digital spaces. We are thankful to the GLX Team for facilitating our thinking process and helping us to fast-track what we want to do,” says Migara.
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With five specialised accommodation brands under its umbrella, Eco Team features the most unique tented accommodations and lodges in the country and a camping subsidiary that is 100% carbon neutral certified. They are a strong supporter of conservation efforts and educating tourists on the cultural nuances and sensitivities of the places they visit
A CARBON NEUTRAL CAMPING EXPERIENCE
Assistant Manager - Business Development: Migara Perera & Marketing Manager: Shivani Company Name: Eco Team
ince its inception two decades ago, Eco- Team has been the pioneer in eco-adventure tourism in Sri Lanka. Its Founder and CEO, Anuruddha Bandara, wanted to introduce an entirely new travel experience to nature enthusiasts like himself, shifting away from the mediocre hotel accommodations and routine cultural experiences that existed at the time. The concept was to facilitate
the niche market segments in tourism enabling them to experience the uniqueness of what Sri Lanka had to offer, whilst being responsible & sustainable both inward and outward. Eco Team pioneered Mobile Tented Safari Camps in Sri Lanka in 1998 with the introduction of the revolutionary Mahoora Luxury Safari Camps. Today, it’s the first-ever mobile tented luxury safari camp in the world to be completely carbon neutral. Over the years, Eco Team narrowed its focus to becoming the most sought-af- ter specialist in Wildlife Tourism and Experiential Travel. With five specialized accommodation brands under its umbrella, namely Ahaspokuna, Mahoora, Big Game Camps, Funky Leopard and Kinchigune Adventure Camp, Eco Team features the most unique Tented Accommodations & Lodges in the country.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Currently, their online presence is somewhere between 40 to 50%. Though it’s a good mix the duo wants to see how they can grow more in the digital space. With post- Covid tourism growth expected to happen when the world becomes safer to travel again, they believe that travellers will be taking much more informed decisions, relying on
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nfinity Vacations started in 2014 with a focus on customer experience. Its founder George firmly believes that winning hearts is the first step to establishing meaningful relation- ships with clients. “Winning hearts and establishing excep- tional client relationships begin with our staff. We place our
team at the forefront, genuinely looking after their wellbeing and expectations,” says George.
A business primarily structured on a B2B model, Infinity Vacations is dependent on sincere and robust partnerships, which the team has excelled at, since its inception.
“We achieve this through loyalty to our agents, and by building trust and showing respect towards opinions that come from a diverse array of cultures and backgrounds, be it the USA, Australia, UK or South Africa,” says George.
In a fast changing tourism landscape, experiential tourism will be the trend of the future, with consumers looking at novel trips around wellbeing, cultural exchange, true adventure and reasonable impact. Listening to this new consumer expectation, and personalizing each trip to fulfill customer needs and expecta- tions, will be the determining factor for Infinity Vacations success and future growth.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : According to George, as the holiday marketplace continues to
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A 360 DEGREE SUSTAINABLE TRAVEL APPROACH Infinity Vacations is a destination management company that efficiently utilizes technology, by arming their travelers with smartphones for the length of their tours here in Sri Lanka. They provide their staff a modern workplace where loyalty is valued over qualifications, and run a paperless and plastic-free operation
change, innovative solutions will help improve the firm's operations, optimise systems and enhance relationships. Due to the current pandemic, the business operates with minimum staff and a faster turnaround time, thanks to these technological advancements. Its B2C business model is focused on bringing authentic experiences, encompassed by the Sri Lankan culture, to travellers through its new website, which has been launched with the assistance of GLX. Infinity Vacations’s new web- site provides a one on one help desk service, and around the clock assistance to travel enthusiasts. The team envisions giving their customers a 360 degree experience through a platform that offers everything - including meals, accommodation and travel intertwined with vibrant local cultures and communities.
W e b s i t e : www.infinityvacations.lk F a c e b o o k : Infinityvacationssrilanka I n s t a g r a m : infinity.vacations A d d r e s s : No.5,Uswatte Road, Moratuwa E m a i l : [email protected] P h o n e : +94773717933
Managing Director: George Paul Company Name: Infinity Vacations Inc.
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Jungle Beach Camp Ahungalla is Sri Lanka’s premier beachfront glamping site made from natural materials and free of plastic! They offer an immersive nature experience through organic meals, plastic-free operations, and unique cultural events
AN ECO FRIENDLY GLAMPING EXPERIENCE
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W e b s i t e : www.junglebeachahungalla.com F a c e b o o k : junglebeachahungalla I n s t a g r a m : junglebeachahungalla A d d r e s s : Jungle bacch camp, Ahungalla, Sri Lanka E m a i l : [email protected] P h o n e : +94775959406
Founder: Barbara Kainz Company Name: Jungle Beach Camp Ahungalla
crashing under a warm tropical sun. Guests also get the opportunity to savour some natural food through the
adventure cooking programmes, and being a part of the beach volleyball camp will help work up that appetite. Jungle Beach can also be reserved exclusively for seminars, workshops or retreats.
T H E J O U R N E Y O F D I G I TA L I Z AT I O N : Preparing for an active winter season, when Sri Lanka opens its doors once again for travellers, Jungle Beach is working towards ensuring the property is recognized as a Safe & Secure Level 1 hotel in the country. Digitization has been in the forefront since the pandemic hit, but ensuring that the warm hospitality it's known for remains at the heart of its operations, is core for the founder of Jungle Beach.
“We think it's brilliant! Digitalisation makes everything faster and safer for our guests and our staff. From contactless check-in to ordering food and beverages, booking your massage and yoga class, all our operations run smoothly and comfortably for everyone” says Barbara.
ungle Beach Ahungalla was founded in 2014 as a restaurant & music bar. Creating a naturally maintained, private uninterrupted beachfront in Ahungalla, where people from all over the world could relax, enjoy warm hospitality, organic food and drink, and some energy raising activities,
was the inspiration behind the concept of the Jungle Beach.
Making it a home away from home, was the next big thing. After 4 years of operations, Barbara decided to build 4 Glamping bungalows, which gave travellers an opportunity to enjoy the beauty of this exquisite private beachfront prop- erty, for much longer. The team also redesigned their workshops and retreats for healing, personal development & transformation and added more high energy fun activities such as beach volley- ball camps to make the stay more exciting and rewarding.
The future is promising for Barbara and her team at Jungle Beach. “I see a little oasis with happy people! People who are well relaxed through a variety of activities” says Barbara,
For a traveller, there is plenty of choice in how the day can be spent. From enjoying some quiet and self rejuvenating time at the spa, to mindful- ness and yoga programmes for relaxation. Guests can spend a few hours of silent engagement with the beautiful ocean; watching the blue waves
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