go upscale? quality competition between national brand … · with the proximity to market and the...
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Go Upscale? Quality Competition BetweenNational Brand and Store Brand
Tulika Chakraborty, Satyaveer S. Chauhan, Xiao HuangJohn Molson School of Business, Concordia University, Montreal, QC
[email protected], {satyaveer.chauhan, xiao.huang}@concordia.ca
It is commonly assumed in private label literature that store brands are of lower quality than competing
national brands. In this paper, we contest this notion by studying quality competition between a national-
brand manufacturer and a store-brand retailer. The manufacturer sells its national-brand products through
the retailer who produces a competing store brand at the same time. The two parties first invest in their
brand qualities, after which the manufacture determines the wholesale price for the national brand and
the retailer decides the retail prices for both brands. With a general quality-dependent cost structure, we
explicitly characterize the equilibrium in both price and quality levels under various channel power structures.
The results suggest that the store brand could possibly be of higher quality than the national brand even
in absence of cost disparity; however, the store brand will charge a lower retail price whether its quality
is superior to the national brand or not. Further, price competition and quality competition bear opposite
implications on equilibrium solutions as well as profitability levels. Surprisingly, the manufacturer may benefit
from a more costly production or quality investment scenario, while both the retailer and the supply chain
will su↵er from the same. The paper highlights the importance of accounting for quality decisions in the
study of private label products.
Key words : private label, store brand, game theory, competition, quality, distribution channels, power
structure;
This version : April 18, 2018
1. Introduction
With the proximity to market and the awareness of recurring economy cycles, giant retailers become
increasingly inclined to establish their own store brands, also known as the “private labels.” 1 Both
Target and Walmart have their private label products, “Market Pantry” and “Great Value” respec-
tively, in the frozen food aisles. Costco has long held the “Kirkland” and “Kirkland Signature” as
its home brands. Trader Joes and Whole Foods also possess store-brand organic co↵ee and yogurt
in alluring savvy store-addicted customers. Beyond groceries, store brand has long reached the
fashion end as well. The cosmetic Sephora exclusively carries its “Sephora Collection.” Department
stores from Macy’s, Bloomingdale’s to Saks, all hold private brands that are available “Only At”
1 We will use “store brand” and “private label” interchangeably throughout the rest of the paper.
1
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their chain stores. At the time of this paper being written, the online guru Amazon also join this
wave by developing its own private-label apparels (Bloomberg.com 2017).
The boom of store brand is far from an illusion. According to recent statistics from the Private
Label Manufacturers Association, consumers’s choices are shifting from national brands to store
brands. In 2015, store brands sales in the US reached a record revenue of 118.4 billion, capturing
a record of 17.7% of the total market. The same number increased by 2.2 billion in 2016, also the
highest mark ever. And in 2015, nearly one of every four items sold in US supermarkets was a store
brand (PLMA 2016).
Running one’s own store brand o↵ers numerous benefits, such as closer monitoring of promo-
tional events, more leeway on pricing strategies, and deeper control over product qualities. Among
all, one of the most compelling reasons connects to competition. It is well recognized that store
brand reduces a retailer’s dependency on national brands, which are usually produced by upstream
manufacturers. Store brand inevitably cannibalizes national brands’ demand, thus forcing the man-
ufacturers to lower the wholesale prices of their products (Raju et al. 1995, Narasimhan and Wilcox
1998, Wall Street Journal 2002, Choi and Coughlan 2006).
In this competition, the key advantage of the national brands lies in the brand quality that
the consumers realize and trust (FoodDive.com 2016). This gap was indeed evident decades ago,
when private labels was generally considered generic and of poorer quality comparing to similar
national brands. Subsequently, the assumption that store-brand products are of lower quality than
national-brand has been commonly held among many studies concerning private labels (e.g., Choi
and Coughlan 2006, Chen et al. 2011, Fang et al. 2013, just to name a few). However, it is yet
unexamined to what extent such assumption holds true. On one hand, this notion is clearly chal-
lenged by the rise of premium store brands such as the “President’s Choice” of Loblaw (Quelch and
Harding 1996). On the other, consumers are becoming more hesitant in linking brand names with
qualities. In 2010, 57% of consumers agreed that good brand names do not always imply better
quality, and this figure keeps rising in recent years (Time.com 2012).
We thereby retreat to ask ourselves the very fundamental question: do private labels necessarily
have to compromise on quality? More specifically, how would factors such as competition, channel
power and cost structure, drive the pricing and quality levels of the national- and store-brands? And
how would such further impact the profitability of each stakeholder as well as the supply chain? In
this paper, we tackle these questions by analyzing a stylized supply chain with a national-brand
manufacturer and a store-brand retailer. The retailer procures national-brand products at the
wholesale price set by the manufacturer, and determines retail prices for both the national-brand
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and its store-brand products. Even though each party can promptly adjust prices with respect to
the other’s actions, quality investments are made ahead of time and costly to revise hence bearing
more strategic implications. In investigating the strategic quality decisions, we adopt a general
quality-dependent cost structure and let the two parties competitively set quality levels of their
products before any pricing decision is made. Depending on the channel power between the two
parties – whether the manufacturer or the retailer being the Stackelberg leader or the two making
decisions simultaneously, we characterize the equilibrium quality levels of the store- vs. national-
brand products explicitly. Through both analytical characterization and numerical simulation, our
findings deliver the following insights:
1. It is possible that the retailer would set a higher quality for its store brand than the man-
ufacturer does for the national brand, even when there is little cost disparity between the two;
however, the store brand in general charges a lower retail price than the national brand;
2. The national-brand manufacturer may benefit from a more costly quality investment or quality
production scenario, while such is always detrimental to the retailer and the supply chain.
3. Quality competition has opposite impact than price competition on a number of important
measures. Specifically, intense quality competition reduces pricing and quality levels for both the
national- and store-brand products, making the retailer as well as the supply chain less profitable.
However, the national-brand manufacturer may benefit more out of ferocious quality competition;
4. Greater channel power disincentives quality investment without compromising the price; in
particular, a first-mover retailer fosters premium national brand and higher pricing along the supply
chain.
Therefore, the consideration of quality decisions brings significant insights to existing knowledge
of private label and relevant competitions. It is thus highly valuable for both researchers and
practitioners to account for quality implications in the study of store brand and national brand.
The remainder of the paper is organized as follows: Section 2 reviews the most relevant litera-
ture. Section 3 describes model formulation and characterizes the benchmark centralized decision.
Section 4 solves the pricing and quality equilibrium under di↵erent channel power structures. Sec-
tion 5 discusses the impact of competition, channel power and cost parameters on equilibrium
solutions and profitability. Section 6 concludes the paper. All proofs and notations are relegated
to the appendix.
2. Literature Review
This paper is relevant to two streams of literature: those related to the competition between national
brands and store brands, and those that consider channel/power structures between manufacturers
4
and retailers.
The first stream of research captures the study of private label products and subsequently the
competition between national brand and store brand. A detailed review can be found in Steiner
(2004) and Sethuraman (2009). Private label was originally developed as a low-cost alternative for
low-income customers (Quelch and Harding 1996). For this reason, literature normally assumes
store brands of lower quality than national brands (e.g., Mills 1995, Raju et al 1995, Narasimhan
and Wilcox 1998, Choi and Coughlan 2006, Chen et al 2011, Fang et al 2013, Ru et al 2015,
Jin et al. 2017), even though empirical evidence suggested otherwise might happen (Aplebaum
et al 2003). Among the limited number of papers that take into account of quality decisions in
private label literature (e.g., Dunne and Narasimhan 1999, Choi and Coughlan 2006, Heese 2010),
store brands still turn out inferior to national brands due to direct (e.g., quality of store brand
is capped by national brand) or indirect assumptions (e.g., store brand is cost ine�cient). Our
paper complements the literature by analyzing factors that may drive the quality di↵erence in
the opposite direction. Specifically, we apply a general quality-dependent cost structure for both
products without sacrificing the branding e↵ect, and identifies scenarios where the retailer may
o↵er higher quality store-brand products than the manufacturer would do with its national brand.
The second contribution of our paper to consider joint pricing and quality design for both store-
and national-brands in the context of competition. Most of the previous works in private label have
been focusing on the rationale of introducing the store brand and respective pricing strategies,
while keeping the quality of one or more of the products as given (e.g., Raju et al. 1995, Narasimhan
and Wilcox 1998, Sayman et al. 2002, Groznik and Heese 2010, Chen et al 2011 for single channel
and Jin et al. 2017 for dual channels). It was not until recently that researchers became interested
in the competition among multiple national- and store-brands. While many still focus on the issue
of pricing (Choi and Fredj 2013, Jin et al. 2017), Amaldoss and Shin (2015) study the equilibrium
quality levels and find that it is possible for a store brand to o↵er the top quality. Nevertheless,
among private label literature, the study of quality competition between the national- and store-
brands is still rare. Further, the joint impact of the price vs quality competition is unknown in the
same area. For this purpose, we allows the national brand and store brand to compete on both
price and quality on a general basis.
Another distinction of our paper is to accommodate various channel/power structures between
the manufacturer and the retailer. Channel structures reflecting the parties’ market power have
been widely considered in di↵erent context (see Choi 1991 and its referenced papers; specifically,
Nagarajan and Sosic 2009 for assembly systems, Shi et al 2013 for supply chains). However, few
5
applies to private label products. Most studies in private label either assume the manufacturer
to be the Stackelberg leader (Raju et al 1995, Narasimhan and Wilcox 1998, Sayman et al 2002,
Yao et al 2008, Groznik and Heese, 2010, Heese, 2010, Jin et al 2017) or equal power among
channel members (Vertical Nash) (Kurata et al 2007, Corstjens and Lal 2000). That being said,
little attention has been given to the scenario where store-brand retailer is the Stackelberg leader.
Recently, Ru et al (2015) study a retailer-Stackelberg game and show that the entry of store
brand can actually benefit the national-brand manufacturer. Choi and Fredj (2013) consider one
national-brand manufacturer and two store-brand retailers and study their pricing strategies under
all possible channel structures. For as far as we know, the consideration of quality is still scarce in
this line of research.
In summary, this paper adds another block to private label literature by considering 1) a general
quality-dependent cost structure, 2) joint price and quality competitions, and 3) various chan-
nel/power structures between the channel members.
3. Model
Consider a supply chain with one manufacturer and one retailer. The retailer procures national-
brand products (NB) from the manufacturer and at the same time, produces its own store-brand
products (SB) in-house. The two products, NB and SB, serves the same market thus the manufac-
turer and the retailer are market competitors and channel partners at the same time (Choi 2015).
For the rest of the paper, we will use subscript “n” for NB, subscript “s” for SB, and the generic
subscript i2 {n, s} for terms that apply to both.
Let µ denotes the total market size, ↵i the market fractions, pi the retail prices, and xi the
quality levels for NB and SB respectively. The demand functions of the two products, dn and ds,
are characterized by
di = µ↵i ��pi + �pj + �xi ��xj, i, j 2 {n, s}, i 6= j (1)
where � and � measure one’s own price and quality sensitivity, and � and � measure the cross price
and quality sensitivity between the brands, and �, �,�,� 2 R+. We assume that � > � and � > �.
These give the assurance that the demand for one brand is a↵ected more by the changes in the
price and the quality of its own brand than those of the competitors. This is also consistent with
our existing notion. Similar demand functions have been widely used in literature considering both
price and quality competition, such as Banker et al(1998), Xie et al (2011) and Giri et al (2015),
just to name a few. In modeling brand asymmetry, we further assume that ↵n > ↵s in reflecting
that NB is of higher brand value than SB (Dawes and Nenycz-Thiel 2013).
6
Contrary to most private label literature where production costs are often ignored (e.g., Raju
1995, Sayman 2002, Choi and Fredj 2013, Jin et al 2017, with an exception of Chen et al 2011),
we allow the two brands to carry di↵erent production costs. Further, such production costs are
primarily comprised of two components. The first is a lump-sum cost ⌘ix2i , which arises from
technology or facility investment in maintaining brand line i at quality level xi. Consistent with the
relevant literature, such cost quadratically increases with the quality level, representing diminishing
returns on investment. The second is a marginal cost ci + ✓xi, where ci > 0 and 0 < ✓ < 1, that
applies to each unit of output. Thus the quality level has a positive impact on both the fixed
cost and marginal cost. To the best of our knowledge, this is the first paper in private label that
explicitly models quality-driven fixed and variable costs.
The timeline of the game is as follows:
• Stage 1 (Quality competition): the manufacturer determines the quality level of NB, xn, and
the retailer determines the quality level of SB, xs;
• Stage 2 (Price competition): the manufacturer determines the wholesale price of NB to the
retailer, wn, and the retailer determines the retail margin for both products (mn,ms), which imme-
diately implies the retail prices pn =mn +wn and ps =ms + cs + ✓xs.
We let quality decisions take place before pricing decisions as revising quality can be rather
time-consuming compared to adjusting price (Olbrich and Jansen 2014). For the same reason, we
assume that the price competition will take place on a simultaneous basis – that the manufacturer
and the retailer can promptly adjust their prices based on the observation of the other party’s
decision since the two brands are competing in the same market.
Thus at Stage 2, the profit of the manufacturer and the retailer are
⇧M(wn|pn, ps, xn, xs) =⇥wn � (cn + ✓xn)
⇤dn � ⌘nx
2n, (2)
⇧R(pn, ps|wn, xn, xs) = (pn �wn)dn +�ps � (cs + ✓xs)
ds � ⌘sx
2s. (3)
The equilibrium prices are thereby denoted as w⇤n(xn, xs), p⇤n(xn, xs) and p
⇤s(xn, xs).
Back to Stage 1, we consider several game sequences that can arise due to di↵erent power
structures:
• Manufacturer Stackelberg Vertical Nash (MSV): Under MSV, the manufacturer is the Stackel-
berg leader in quality setting, and the retailer decides the quality level of SB based on that of NB.
This is also the game sequence that has been most often considered in private label literature. The
MSV model can be formulated as
maxxn
⇧M
⇣xn,w
⇤n
�xn, x
⇤s(xn)
�, p
⇤n
�xn, x
⇤s(xn)
�, p
⇤s
�xn, x
⇤s(xn)
�⌘
7
s.t. x⇤s(xn) = argmax
xs⇧R
⇣xn, xs,w
⇤n(xn, xs), p
⇤n(xn, xs), p
⇤s(xn, xs)
⌘
• Retailer Stackelberg Vertical Nash (RSV): Under RSV, the retailer is the Stackelberg leader in
quality setting. This scenario arises when the retailer has more control of the channel power and
the manufacturer is of less impact. And the RSV model is be formulated by
maxxs
⇧R
⇣xs,w
⇤n
�x⇤n(xs), xs
�, p
⇤n
�x⇤n(xs), xs
�, p
⇤s
�x⇤n(xs), xs
�⌘
s.t. x⇤n(xs) = argmax
xn⇧M
⇣xn, xs,w
⇤n(xn, xs), p
⇤n(xn, xs), p
⇤s(xn, xs)
⌘
• Vertical Double Nash (VDN): Under this VDN game it is assumed that both the manufacturer
and the retailer are of equal power in the quality setting and will determine the quality levels
simultaneously. The equilibrium qualities in the VDN model satisfy
x⇤n = argmax
xn⇧M
⇣xn, x
⇤s,w
⇤n(xn, xs), p
⇤n(xn, xs), p
⇤s(xn, xs)
⌘
x⇤s = argmax
xs⇧R
⇣x⇤n, xs,w
⇤n(xn, xs), p
⇤n(xn, xs), p
⇤s(xn, xs)
⌘
For the rest of the paper, we use subscript to denote supply chain member and superscript for the
game type, e.g., ⇧MSVR (·) denotes the profit of the retailer under Manufacturer Stackelberg Vertical
Nash (MSV) game.
Before getting into the game analysis, we first characterize the first best solution, namely the
optimal decision for a centralized supply chain.
3.1. Centralized supply chain
Consider a central planner that sets the quality levels and retail prices with the goal of maximizing
total profit of the supply chain. Essentially, it needs to solve the following optimization problem:
maxpn,ps,xn,xs
⇧C(pn, ps, xn, xs) =X
i2(n,s)
hpi � (ci + ✓xi)
idi � ⌘ix
2i . (4)
For the rest of the paper, we denoteA1: ����� 0,A2: 0< �4�
< ✓<��,A3: ↵n > ↵s � (�2��2)cs
�µ,
A4: ⌘i >maxn⌘1,⌘2,⌘3
ofor i2
�n, s
. These conditions sustain a wide range of reasonable model
parameters and are su�cient for many subsequent analytical results. For technical purpose, we
consider these conditions as global assumptions albeit they are not necessary, as the same results
may still hold in violation of some or all of these conditions.
Proposition 1. There exists a unique line of optimal retail prices and quality levels that satisfies
the following optimality conditions:
@⇧C
@pn= �2�pn +2�ps +(�+�✓)xn � (�+ �✓)xs +T1 = 0,
8
@⇧C
@ps= 2�pn � 2�ps � (�+ �✓)xn +(�+�✓)xs +T2 = 0,
@⇧C
@xn= (�+�✓)pn � (�+ ✓�)ps � 2(⌘n + �✓)xn +2�✓xs �T3 = 0,
@⇧C
@xs= �(�+ ✓�)pn +(�+�✓)ps +2�✓xn � 2(⌘s + �✓)xs �T4 = 0,
where the expression of Ti’s are given in the appendix.
Note that @2⇧C@pn@ps
= 2� > 0 and @2⇧C@xn@xs
= 2�✓> 0. These imply the complementarity between the
two retail prices and the same between the two quality levels. That is, retail price (resp. quality) of
the national brand always enhances the value of the retail price (resp. quality) of the store brand,
and vice versa. The complementarity between retail prices (resp. quality levels) also increase with
the cross-price (resp. cross-quality) sensitivity parameter. Thus the interaction between the prices
(resp. quality levels) of two brands and cross-sensitivity parameters have a significant impact on
the supply chain profit.
4. Equilibrium Analysis
In this section, we characterize the equilibrium that arises from the three games, MSV, RSV, VDN,
respectively. We first discuss pricing equilibrium based on given quality levels, which is common
across the three games.
Proposition 2. At given quality levels (xn, xs), there exists a unique Nash equilibrium in the
pricing stage. Further, the equilibrium of the wholesale price and retail prices for the national brand
and the store brand are given by:
w⇤n(xn, xs) =
1
3�
h(2�✓+ �)xn � (�� �✓)xs +µ↵n +2�cn + �cs
i, (5)
p⇤n(xn, xs) =
⇣1xn + ⇣2xs +(4�2 � �2)µ↵n +3��µ↵s +(�2 � �
2)(2�cn + �cs)
6�(�2 � �2), (6)
p⇤s(xn, xs) =
(�����)xn +�✓(�2 � �
2)+��� �� xs + �µ↵n +�µ↵s +(�2 � �
2)cs2(�2 � �2)
, (7)
where ⇣1 = �(2�2+�2)�3���+2(�2��
2)(�+�✓)> 0 and ⇣2 = 3��(�+�✓)� (�+ ✓�)(2�2+�2)�2�(�2�
�2)< 0.
As the quality of NB (xn) increases, the manufacturer will increase its wholesale price and the
retailer will raise the retail price of the NB accordingly. The retail price of SB increases with either
quality level, whether it is of the competing product NB (xn) or its own (xs). However, the quality
level of SB (xs) has negative impact on the retail price of NB product.
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4.1. Manufacturer Stackelberg Vertical Nash (MSV)
In the MSV game, the pricing follows Proposition 2 for any given quality levels, and the national
brand manufacturer is the Stackelberg leader in the quality-setting stage. To derive the equilibrium
quality levels, we first characterize the retailer’s optimal reaction to the manufacturer’s quality
decision:
Lemma 1. (a) In the MSV game, given manufacturer’s quality decision xn, the optimal reaction
of the retailer is
x⇤s(xn) =
V1xn +U1
�1, (8)
where the expression of V1, U1 and �1 are given in the appendix.
(b) @x⇤s/@xn > 0.
Thus in the scenario of MSV, the retailer enhances the quality level of its store brand when
the manufacturer increases the quality level of its national brand. The existence of the unique
Stackelberg solution in the quality-setting stage is secured by the following proposition:
Proposition 3. There exits a unique subgame perfect equilibrium in the quality-setting stage
where the manufacturer is the Stackelberg leader. Specifically, the equilibrium quality levels of the
national brand and the store brand in MSV are given by:
xMSV ⇤n =
h(���✓)�1 � (�� �✓)V1
ih(µ↵n ��cn + �cs)�1 � (�� �✓)U1
i
�3(9)
xMSV ⇤s =
V1
h(���✓)�1 � (�� �✓)V1
ih(µ↵n ��cn + �cs)�1 � (�� �✓)U1
i+U1�3
�1�3(10)
where �3 > 0 and the expression is given in the appendix.
From these quality equilibrium solutions, it can be observed that initial market demand of NB has
a positive influence on the quality levels of both NB and SB products. Hence, higher initial market
size of the NB encourages the retailer to invest more in the quality improvement e↵orts of his own
store brand (SB) product.
4.2. Retailer Stackelberg Vertical Nash (RSV)
In RSV, the retailer is the Stackelberg leader in the quality setting stage. Manufacturer’s reaction
function given retailer’s quality of the SB product can be found in the following lemma:
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Lemma 2. (a) In the RSV game, given the retailer’s quality decision xs, the optimal reaction of
the manufacturer is
x⇤n(xs) =
V2xs +U2
�2, (11)
where the expression of V2, U2 and �2 are given in the appendix.
(b) @x⇤n/@xs > 0.
Similar to the MSV game, we can also show that if the retailer increases the quality level of its
store brand, the national brand manufacture will follow suit accordingly. The equilibrium quality
levels under the RSV game can subsequently be obtained from the following proposition.
Proposition 4. There exits a unique subgame perfect equilibrium in the quality-setting stage
where retailer is the Stackelberg leader. Specifically, the equilibrium quality levels of the national
brand and the store brand in RSV are given by:
xRSV ⇤s =
F4U2V2 +F5U2�2 +F6V2�2 +F7�22
�4(12)
xRSV ⇤n =
V2
nF4U2V 2+F5U2�2 +F6V2�2 +F7�2
2
o+U2�4
�2�4(13)
where the expression of Fi’s and �i’s are listed in the appendix.
4.3. Vertical Double Nash (VDN)
Under VDN, the optimal quality reaction functions are the same as characterized in MSV and
RVS. However, in the VDN game the manufacturer and the retailer set their quality levels in a
simultaneous basis. The equilibrium quality levels are characterized in following proposition.
Proposition 5. There exists a unique Nash equilibrium in the quality-setting stage. Specifically,
the equilibrium quality levels of the national brand and the store brand in VDN are given by:
xV DN⇤n =
�1U2 +V2U1
V1V2 +�1�2and x
V DN⇤s =
�2U1 +V1U2
V1V2 +�1�2. (14)
Thus far, we managed to prove the existence of NE for all three games and obtained closed
form solutions for both the quality and pricing equilibrium. In what follows, we proceed to inves-
tigate the impact of competition, power structure and cost structure on equilibrium solutions and
channel profitability. Given the complex structure of the equilibrium solutions, not all results are
analytically tractable. We thereby conduct extensive numerical analysis in complementing relevant
studies.
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5. Numerical Analysis
In the section, we study the impact of various factors on the equilibrium solutions and profitability
levels. We first focus on the competition itself and investigate how the quality vs price competition
a↵ects equilibrium decisions and subsequently the benefit of each stakeholder as well as the entire
supply chain. We then look into the impact of the channel/power structure, namely how the pricing
and quality levels vary across the MSV, RSV and VDN scenarios. Lastly, we analyze how the cost
parameters may contribute to the profitability variation under di↵erent scenarios.
5.1. Impact of Price and Quality Competition
How would price competition (�� �) and quality competition (���) between two brands impact
the quality levels of the final products, and further, influence the prices and profitabilities? We
describe such impacts in the following observations, which hold true across di↵erent channel power
structures.
• Price competition has positive impact on the quality levels of both brands. Moreover, it has
positive influence on prices and profits for both the manufacturer and the retailer, as well as the
supply chain profit in total.
Higher price competition (smaller ���) implies higher product substitutability. Hence, in order
to di↵erentiate themselves from the competing brands, channel members would increase the quality
levels of their own brands (Figure 1-a and 1-c). The higher quality levels of both brands subse-
quently force the manufacturer and the retailer to set higher prices for both brands (Figure 2-a,2-c
and 2-e).
On the other hand, however, it appears that price competition has positive e↵ect on the demand
function of SB product but not so much on that of the NB product. In the same line of numerical
analysis, we find that a 20% change in price competition level results in an average 0.6% change in
the demand of NB product and 3.5% for the SB product. Thus, profits of both the manufacturer
and the retailer rise due to higher margin and more-or-less stable demand (Figure 3-a,3-c and 3-e)
. Consequently, the supply chain profit increases with the price competition as well (Figure 4-a).
• Quality competition has negative impact on the quality level of the both brands. Moreover, it
has negative impact on prices, retailer’s profit, and total channel’s profit, but positive impact on
the profit of the manufacturer.
Similar to price competition, higher quality competition (smaller ���) also implies that brands
are more substitutable. Such forces the retailer to reduce prices for both the NB and SB prod-
ucts (Figure 2-b and 2-d). Further, we find that quality competition has negative impact on the
demand of the SB product but little influence on that of the NB product. For this reason, intense
12
0
5
10
15
20
25
1 . 5 2 2 . 5 3 3 . 5
Qua
lity
leve
l
Quality Competition (δ-λ)
( b ) Q u a l i t y L e v e l o f N a t i o n a l B r a n d
xn(Cent) xn(VDN)
xn(RSV) xn(MSV)
0
5
10
15
20
1 . 5 2 2 . 5 3 3 . 5
Qua
lity
leve
l
Quality Competition (δ-λ)
( d ) Q u a l i t y L e v e l o f S t o r e B r a n d
xs(Cent) xs(VDN)
xs(RSV) xs(MSV)
2468
10121416
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Qua
lity
leve
l
Price Competition (β-γ)
( a ) Q u a l i t y L e v e l o f N a t i o n a l B r a n d
xn(Cent) xn(VDN)
xn(RSV) xn(MSV)
456789
101112
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Qua
lity
leve
l
Price competition (β-γ)
( c ) Q u a l i t y L e v e l o f S t o r e B r a n d
xs(Cent) xs(VDN)
xs(RSV) xs(MSV)
Figure 1 Equilibrium quality levels under di↵erent channel power structures (µ= 1000, cn = 6, cs = 6, ↵n = 0.8,
↵s = 0.2, ⌘n = 8, ⌘s = 8, ✓ = 0.3, � = 10.5, � = 8 for quality competition and � = 7, � = 5 for price
competition)
quality competition lowers the profit of the retailer (Figure 3-d and 3-f). On the other hand, since
quality competition has little impact on the demand of the NB product, the manufacturer will
only set a slightly higher or even lower wholesale price for the NB product (Figure 2-f). Hence,
the manufacturer’s profit increases under the influence of quality competition (Figure 3-b). The
aggregated impact on the retailer and the manufacturer leads to a reduced supply chain profit as
quality competition intensifies (Figure 4-b).
• Price competition and quality competition have
(a) opposite influence on equilibrium pricing and quality levels;
(b) opposite influence on the retailer’s profit and the supply chain profit;
(c) similar influence on the manufacturer’s profit.
Comparing the previous two observations, it turns out that price competition and quality com-
petition bear opposite implications to equilibrium solutions. Higher price competition enhances the
equilibrium quality levels and elevated the prices, while more intense quality competition reduces
13
110
115
120
125
130
135
140
1 . 5 2 2 . 5 3 3 . 5
Reta
il pr
ice
Quality Competition (δ-λ)
( b ) R e t a i l P r i c e o f N a t i o n a l B r a n d
Pn(Cent) Pn(VDN)
Pn(RSV) Pn(MSV)
90
95
100
105
110
1 . 5 2 2 . 5 3 3 . 5
Reta
il pr
ice
Quality Competition (δ-λ)
( d ) R e t a i l P r i c e o f S t o r e B r a n d
Ps(Cent) Ps(VDN)
Ps(RSV) Ps(MSV)
31
32
33
34
35
36
1 . 5 2 2 . 5 3 3 . 5
Who
lesa
le p
rice
Quality Competition (δ-λ)
( f ) W h o l e s a l e P r i c e
Wn(VDN) Wn(RSV) Wn(MSV)
110
120
130
140
150
160
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Reta
il pr
ice
Price Competition (β-γ)
( a ) R e ta i l P r i c e o f N a t i o n a l B r a n d
Pn(Cent) Pn(VDN)
Pn(RSV) Pn(MSV)
95
100
105
110
115
120
125
130
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Reta
il pr
ice
Price Competition (β-γ)
( c ) R e t a i l P r i c e o f S t o r e B r a n d
Ps(Cent) Ps(VDN)
Ps(RSV) Ps(MSV)
31
32
33
34
35
36
37
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Who
lesa
le p
rice
Price Competition (β-γ)
( e ) W h o l e s a l e P r i c e
Wn(VDN) Wn(RSV) Wn(MSV)
Figure 2 Equilibrium retail prices and wholesale price under di↵erent channel power structures (µ= 1000, cn = 6,
cs = 6, ↵n = 0.8, ↵s = 0.2, ⌘n = 8, ⌘s = 8, ✓ = 0.3, � = 10.5, � = 8 for quality competition and � = 7,
�= 5 for price competition)
quality levels and equilibrium prices in general. All stakeholders including the supply chain will
benefit from a more intense price competition, however, only the manufacturer will enjoy the same
for quality competition. The joint e↵ect of the two competitions will apparently depend upon the
strength of each and can interestingly be decomposed in these two dimensions.
14
52005400560058006000620064006600
1 . 5 2 2 . 5 3 2 . 5
Man
ufac
ture
r's p
rofit
Quality Competition (δ-λ)
( b ) M a n u f a c t u r e r ' s P r o f i t
NB manuf-VDN NB manuf-RSV
NB manuf-MSV
1500017000190002100023000250002700029000
1 . 5 2 2 . 5 3 3 . 5
Reta
iler's
pro
fit
Quality Competition (δ-λ)
( d ) R e t a i l e r ' s P r o f i t f r o m N a t i o n a l B r a n d a n d S t o r e B r a n d
NB-VDN NB-RSV NB-MSV
SB-VDN SB-RSV SB-MSV
41000
42000
43000
44000
45000
46000
47000
1 . 5 2 2 . 5 3 3 . 5
Reta
iler's
pro
fit
Quality Competition (δ-λ)
( f ) R e t a i l e r ' s P r o f i t
Retailer-VDN Retailer-RSV
Retailer-MSV
5800
6000
6200
6400
6600
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Man
ufac
ture
r's p
rofit
Price Competition (β-γ)
( a ) M a n u f a c t u r e r ' s P r o f i t
NB-Manuf-VDN NB-Manuf-RSV
NB-Manuf-MSV
15000
20000
25000
30000
35000
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Reta
iler's
pro
fit
Pricee Competition (β-γ)
( c ) R e t a i l e r ' s P r o f i t f r o m N a t i o n a l B r a n d a n d S t o r e B r a n d
NB-VDN NB-RSV NB-MSV
SB-VDN SB-RSV SB-MSV
40000
45000
50000
55000
60000
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Reta
iler's
prof
it
Price Competition (β-γ)
( e ) R e t a i l e r ' s P r o f i t
Retailer-VDN Retailer-RSV
Retailer-MSV
Figure 3 Equilibrium profits of the manufacturer and the retailer under di↵erent channel power structures (µ=
1000, cn = 6, cs = 6, ↵n = 0.8, ↵s = 0.2, ⌘n = 8, ⌘s = 8, ✓ = 0.3, � = 10.5, � = 8 for quality competition
and �= 7, �= 5 for price competition)
5.2. Impact of Channel Power Structure
Recall that in our model, the manufacturer and the retailer can set quality levels in three di↵erent
sequences, reflecting di↵erent channel power structures. However, price setting between the two
members is conducted on a simultaneous basis. This is in contrast to many existing literature (e.g.,
15
Raju et al. 1995, Choi et al. 2013) where power structure is considered for price setting rather
than quality setting purpose. This subsection demonstrates that the insights could be quite distinct
when the notion of channel power applies to quality rather than price setting.
• Impact on equilibrium quality levels:
(a) for NB product, if price competition is high and quality competition is low, then xMSV ⇤n ⇡
xV DN⇤n <x
RSV ⇤n x
C⇤n ; otherwise, xMSV ⇤
n ⇡ xV DN⇤n <x
C⇤n <x
RSV ⇤n ;
(b) for SB product, if quality competition is low, then xRSV ⇤s x
C⇤s <x
V DN⇤s ⇡ x
MSV ⇤s ; otherwise,
xC⇤s <x
RSV ⇤s <x
V DN⇤s ⇡ x
MSV ⇤s .
The above observation on equilibrium quality comparison across di↵erent power structures can
be derived from Figure 1. In general, as the power shifts from the manufacturer to the retailer
(MSV!VDN!RSV), the quality level of the NB product increases and that of the SB product
decreases. Since the quality level impacts both the upfront lump-sum cost (⌘ix2i ) as well as the
marginal production cost (ci + ✓xi), the manufacturer as well as the retailer would set a lower
quality for its own products should it be the game leader.
In addition, the finding shed light on the equilibrium quality levels compared to centralized
optimum. To begin with, the manufacturer will always under-set the quality of the NB product
than a centralized system would (xMSV,V DN,RSV ⇤n x
C⇤n ), unless the price competition is mild and
quality competition is immense and the retailer is the Stackelberg leader (RSV). On the other
hand, the retailer will always over-set the quality of the SB product (xMSV,V DN,RSV ⇤s � x
C⇤s ) when
quality competition is low, and it will only under-set the SB quality level when quality competition
is low and retailer is the Stackelberg leader (RSV).
• Impact on the equilibrium prices:
(a) The equilibrium wholesale prices follow: wMSV ⇤n ⇡w
V DN⇤n <w
RSV ⇤n .
(b) The equilibrium retail prices follow: pMSV ⇤s ⇡ p
RSV ⇤s ⇡ p
V DN⇤s < p
MSV ⇤n ⇡ p
V DN⇤n < p
RSV ⇤n .
With regard to equilibrium pricing, we first find that as the power shifts from the manufacturer
to the retailer (MSV!VDN!RSV), the wholesale price of the NB product increases. This more
or less arises from the observations in §5.2, that quality of the NB product is also increasing in
the same process. However, in Choi and Fredj (2013) where the power applies to price rather than
quality setting, the whole sale price of the NB product would actually decrease in the same shift.
This partially reflect why it is crucial to examine quality setting and relevant decision sequence in
the same private label context.
Further, we find that the retailer would always set higher retail price for NB product as compared
to that of SB product. This result conforms to existing findings that retail price of NB is always
16
4600047000480004900050000510005200053000540005500056000
1 . 5 2 2 . 5 3 3 . 5
Supp
ly c
hain
pro
fit
Quality Competition (δ-λ)
( b ) S u p p l y C h a i n P r o f i tChannel-CentChannel-VDNChannel-RSV
48000500005200054000560005800060000620006400066000
2 2 . 1 2 . 2 2 . 3 2 . 4 2 . 5
Supp
ly c
hain
pro
fit
Price Competition (β-γ)
( a ) S u p p l y C h a i n P r o f i t
Channel-Cent Channel-VDN
Channel-RSV Channel-MSV
Figure 4 Equilibrium profits of the supply chain under di↵erent games (µ= 1000, cn = 6, cs = 6, ↵n = 0.8, ↵s = 0.2,
⌘n = 8, ⌘s = 8, ✓= 0.3, � = 10.5, � = 8 for quality competition and �= 7, �= 5 for price competition)
higher than that of the SB (Choi et al 2013). It is thus more beneficial for the retailers to focus on
its SB brand than the NB brand, by setting a lower retail price for the former and a higher price
for the latter. As the retailer retains more power through MSV!VDN!RSV, the power to entail
such discrepancy is stronger. In addition, the quality of NB product is also increasing throughout
this process. These two factors together lead to the latter half of second observation, that the retail
price of the NB product increases with the power of the retailer.
Finally, the power structure has little impact on the retail price of the SB product. This also
distinguishes our finding from Choi (2013), where power structure applies to price setting only.
It seems that it is su�cient for the retailer to focus on the NB product in responding to the
manufacturer’s various quality and pricing decisions under any power structure.
• Impact across brands:
(a) A centralized decision maker would set a higher quality level for NB product and a lower
quality level for SB product;
(b) A Stackelberg leader may set a lower quality level for its own brand that leads to a higher
quality level for the competing brand.
Given the the fact that we assume the NB product to have a broader market base than SB, it is
natural for the centralized decision maker to assign a higher quality level for NB in accommodating
to the larger base demand. Indeed, through the numerical simulation we find that base demand
di↵erence is the only cause of asymmetric quality levels in centralized decision.
However, as illustrated in Figure 5-c,d,e,f, when the manufacturer is the Stackelberg leader
(MSV), NB product is always of lower quality than the SB product. When the retailer is the
17
0
5
10
15
20
25
2 2 . 5 3 3 . 5 4
Qua
lity
leve
ls
Price Competition (β-γ)
( a ) O p t i m a l Q u a l i t y L e v e l s i n t h e C e n t r a l i ze d S y s t e m
xn(Cent) xs(Cent)
0
5
10
15
20
25
1 . 5 2 2 . 5 3 3 . 5
Qua
lity
leve
ls
Quality Competition (δ-λ)
( b ) O p t i m a l Q u a l i t y L e v e l s i n t h e C e n t r a l i ze d S y s t e m
xn(Cent) xs(Cent)
0
5
10
15
20
2 2 . 5 3 3 . 5 4
Qua
lity
leve
ls
Price Competition (β-γ)
( c ) Eq u i l i b r i u m Q u a l i t y l e v e l s i n M S V
xn(MSV) xs(MSV)
0
5
10
15
20
1 . 5 2 2 . 5 3 3 . 5
Qua
lity
leve
ls
Quality Competition (δ-λ)
( d ) Eq u i l i b r i u m Q u a l i t y L e v e l s i n M S V
xn(MSV) xs(MSV)
3
5
7
9
11
13
15
2 2 . 5 3 3 . 5 4
Qua
lity
leve
ls
Price Competition (β-γ)
( e ) E q u i l i b r i u m Q u a l i t y L e v e l s i n R S V
xn(RSV) xs(RSV)
3579
11131517
1 . 5 2 2 . 5 3 3 . 5
Qua
lity
leve
ls
Quality Competition (δ-λ)
( f ) Eq u i l i b r i u m Q u a l i t y L e v e l s i n R S V
xn(RSV) xs(RSV)
Figure 5 Comparison between quality levels of NB and SB under di↵erent scenarios (µ= 1000, cn = 6, cs = 6,
↵n = 0.8, ↵s = 0.2, ⌘n = 8, ⌘s = 8, ✓= 0.3, � = 10.5, � = 8 for quality competition and � = 7.5, �= 5 for
price competition)
Stackelberg leader (RSV), SB would be of lower quality than NB if the quality competition level is
relatively low. In fact, we can analytically prove such for MSV under some special scenarios (e.g.,
symmetric cost structure).
Proposition 6. In the MSV game with cn = cs, ↵n = ↵s, store brand is of higher quality than
18
national brand, i.e., xMSV ⇤s � x
MSV ⇤n .
These observations and result challenge the notion that NB product is of higher quality than its
competing SB product, an assumption commonly held in private-label literature (e.g., Choi and
Coughlan, 2006; Chen et al., 2011; Fang et al., 2013). On the empirical end, Aplebaum et al (2003)
had suggested that NB does not always imply higher quality. Our result basically finds that, in
absence of any cost or market advantage, the manufacturer should actually choose to provide a
product of lower quality level in anticipating that the retailer will serve the market with its own
brand in the near future. To the best of our knowledge, our paper is the first work that provides
analytical evidence against this common assumption.
5.3. Impact of Cost Parameters
One distinction of our model is to allow a more general quality-dependent cost structure. This is
achieved by inviting the quality-incremental parameter ✓ to characterize the marginal production
cost ci+ ✓xi, where i2 {n, s}, and the quality investment parameter ⌘i for the lump-sum cost ⌘ix2i .
We are thus interested in the impact of these parameters, ✓ and ⌘i, on the equilibrium solutions
and profitability.
• As the quality-incremental parameter ✓ increases,
(a) the quality level of the SB product decreases;
(b) the quality level of the NB product decrease under MSV and VDN but increases under RSV;
(c) both the retailer’s and the supply chain’s profits decrease;
(d) the manufacturer’s profit increases under MSV and VDN but concave under RSV.
It is intuitive that as the marginal cost becomes more quality sensitive (larger ✓), the stakeholders
would be hesitant to set a higher quality level for their own products (Figure 6-a and 6-c). However,
as shown in Figure 6-a, such does not hold for the NB product when the retailer is the Stackelberg
leader (RSV). According to observations in §5.2, the manufacturer will set a higher quality as well
as higher wholesale price in RSV than MSV or VDN. Numerical evidence also suggests that the
wholesale price increases with the quality-incremental parameter ✓. Therefore, a strong motive
to o↵er upscale product, together with a pressured cost structure, pushes the manufacturer to
compete more aggressively on quality under RSV.
The impact of the quality-incremental parameter ✓ is more prominent on profit — only the
manufacturer can possibly benefit from an increase, and both the retailer and the supply chain
will su↵er from the same (Figure 7-a, 7-c and 7-e). Particularly in the MSV and VDN games, the
manufacturer opts to o↵er lower quality than the retailer. A higher ✓ basically puts more burden on
19
0
5
10
15
20
25
0 . 1 0 . 2 0 . 3 0 . 4 0 . 5 0 . 6
Qua
lity
leve
l
Quality incremental parameter (θ)
( a ) Q u a l i t y L e v e l o f N a t i o n a l B r a n d
xn(Cent) xn(VDN)
xn(RSV) xn(MSV)
0
2
4
6
8
10
12
8 1 0 1 2 1 4 1 6 1 8
Qua
lity
leve
l
Quality investment parameter (η)
( d ) Q u a l i t y L e v e l o f S t o r e B r a n d
xs(Cent) xs(VDN)
xs(RSV) xs(MSV)
0
5
10
15
20
25
0 . 1 0 . 2 0 . 3 0 . 4 0 . 5 0 . 6
Qua
lity
leve
l
Quality incremental parameter (θ)
( c ) Q u a l i t y L e v e l o f S t o r e B r a n d
xs(Cent) xs(VDN)
xs(RSV) xs(MSV)
0
5
10
15
20
8 1 0 1 2 1 4 1 6 1 8
Qua
lity
leve
l
Quality investment parameter (η)
( b ) Q u a l i t y l e v e l o f N a t i o n a l B r a n d
xn(Cent) xn(VDN)
xn(RSV) xn(MSV)
Figure 6 Variation of equilibrium quality levels of NB and SB under di↵erent scenarios (µ= 1000, cn = 6, cs = 6,
↵n = 0.8, ↵s = 0.2, � = 10.5, � = 8, �= 7.5, �= 5, ✓= 0.3 when ⌘ varies and ⌘= 8 when ✓ varies)
the retailer and subsequently gives the manufacturer advantage in this competition. For the RSV
game, as can be observed from Figure 6-a, the manufacturer keeps o↵ering the low-end product
when ✓ is small but a higher quality product when ✓ is large. Therefore, the quality-incremental
cost burden is transferred from the retailer to the manufacturer at the threshold ✓. Such explains
why the profit for the manufacturer is concave in the RSV game.
Di↵erent from the quality-incremental parameter ✓, the quality investment parameters ⌘i have
a monotone impact on the quality levels. Specifically when manufacturer is the Stackelberg leader,
Proposition 7 shows that the equilibrium quality levels decrease with the investment parameter ⌘i.
The same observations consistently hold in other two games (RSV and VDN) as well.
Proposition 7. In MSV game, the quality investment parameter ⌘i has negative impact on the
quality level xi, where i2�n, s
.
Since the lump-sum quality investment cost is sunken, its impact on the pricing is minimum.
Then naturally neither member would increase its quality level in front of a rising investment cost.
However, the quality investment parameter ⌘i shares similar impact with the quality-incremental
20
parameter ✓ on profitability.
4500
5000
5500
6000
6500
7000
0 . 1 0 . 2 0 . 3 0 . 4 0 . 5 0 . 6
Man
ufac
ture
r's p
rofit
Quality incremental parameter (θ)
( a ) M a n u f a c t u r e r ' s P r o f i t
NB manuf-VDN NB Manuf-RSV
NB-manuf-MSV
58005900600061006200630064006500
8 1 0 1 2 1 4 1 6 1 8
Man
ufac
ture
r's p
rofit
Quality investment parameter (η)
( b ) M a n u f a c t u r e r ' s P r o f i t
NB manuf-VDN NB manuf-RSV
NB manuf-MSV
41000
42000
43000
44000
45000
0 . 1 0 . 2 0 . 3 0 . 4 0 . 5 0 . 6
Reta
iler's
pro
fit
Quality incremental parameter (θ)
( c ) R e t a i l e r ' s P r o f i t
Retailer-VDN Retailer-RSV
Retailer-MSV
4700048000490005000051000520005300054000
0 . 1 0 . 2 0 . 3 0 . 4 0 . 5 0 . 6
Supp
ly c
hain
pro
fit
Quality incremental parameter (θ)
( e ) S u p p l y C h a i n P r o f i t
Channel-Cent Channel-VDN
Channel-RSV Channel-MSV
480004850049000495005000050500510005150052000
8 1 0 1 2 1 4 1 6 1 8
Supp
ly c
hain
pro
fit
Quality investment parameter (η)
( f ) S u p p l y C h a i n P r o f i t
Channel-Cent Channel-VDN
Channel-RSV Channel-MSV
4100041500420004250043000435004400044500
8 1 0 1 2 1 4 1 6 1 8
Reta
iler's
pro
fit
Quality investment parameter (η)
( d ) R e t a i l e r ' s P r o f i tRetailer-VDN Retailer-RSV Retailer-MSV
Figure 7 Variation of profits with quality parameters under di↵erent scenarios (µ= 1000, cn = 6, cs = 6, ↵n = 0.8,
↵s = 0.2, � = 10.5, � = 8, �= 7.5, �= 5, ✓= 0.3 when ⌘ varies and ⌘= 8 when ✓ varies)
• As quality investment parameter ⌘i increases,
(a) both the retailer’s and the supply chain’s profits decrease;
(b) the manufacturer’s profit increases.
21
The reason is similar to that of the quality-incremental parameter. As can be observed from Fig-
ure 6-b and 6-d, the manufacturer constantly o↵ers the low-end product compared to the retailers.
Thus the retailer takes the greater burden of quality cost, whether in lump-sum or during produc-
tion, than the manufacturer does. Therefore, the manufacturer benefits while the rest experience
the opposite from the rising quality investment cost. This e↵ect is illustrated in Figure 7-b,7-d and
7-f.
6. Concluding Remarks
Motivated by the lack of consideration of quality decisions in private label literature, and in con-
testing the commonly held assumption that national brand is superior to store brand, we study
the competition between a national-brand manufacturer and a store-brand retailer. Under this
framework, we explicitly characterize equilibrium quality levels and study how competition, chan-
nel power and cost parameters may a↵ect the quality decision as well as profitability of each
stakeholder.
Our model distinguishes from literature in three aspects. First, the national brand and the store
brand are allowed to compete on both quality and price levels. This allots su�cient room to analyze
the rationale behind quality di↵erence, and to understand the interaction between the quality and
pricing competitions. Second, stakeholders make decisions based upon a general quality-dependent
cost structure, which involves both lump-sum quality investment cost as well as marginal quality-
incremental cost. Thus any quality di↵erence can be rather strategic than purely cost driven. Lastly,
it accommodates a wide set of power structures between the manufacturer and the retailer. Either
party can be the Stackelberg leader in quality setting, or makes decision simultaneously. The paper
explores how the channel power may impact quality and pricing decisions.
Our findings suggest that quality decisions are paramount to the competition between the
national and store brands. As long as both parties are allowed to determine the quality levels at
their own choice, it is possible for the retailer to set a higher quality level for its store brand than
the manufacturer would for the national brand. Further, even though the store brand could be of
higher quality than the national brand, the retailer will always set a lower retail price for the former
than the latter, to ensure the competitiveness of its home brand. This is consistent with numerous
practical evidences such as those documented in Dunne and Narasimhan (1999). Therefore, any
assumption on the quality inferiority of store brand should be carefully posed with respect to its
own context.
The study also o↵ers fruitful managerial insights to stakeholders in the private label industry
through investigating the impact of various market and production factors on the profitability
22
levels. From the retailer’s point of view, it should be more concerned with quality competition
than price competition, especially when the quality-dependent costs are evident. As throughout our
observation, quality competition a↵ects the retailer’s profit adversely while the price competition
bears positive implication to all parties. Further, only the manufacturer may benefit from ferocious
quality competition or costly production and quality investment. That is, even though quality
competition may allow the retailer to o↵er upscale store brand at a competitive price, such does
not necessarily lead to a loss to the manufacturer. Thus the manufacturer will share an opposite
view with the retailer on the value of intense quality competition. Nevertheless, both the retailer
and the manufacturer should be mindful to their channel power, since one is always better-o↵ as a
Stackelberg leader than follower. Interestingly, the Stackelberg leader may set a lower quality for
its own brand and let the competitor take the higher quality position.
The analysis also shed light on the welfare of the consumers. The same numerical study implies
that consumers are better-o↵ when the national brand manufacturer, rather than the store brand
retailer, is the Stackelberg leader. And from a pure quality perspective, retailer’s strong channel
power stipulates the quality in national brand product, and vice versa.
The present paper can be extended in many ways. One potential extension would be to consider
two or more retailers who sell national brand and their own store brands at the same market.
In this case, each store-brand product competes not only with the national-brand product but
also with other store-brand products at the same market. On the other hand, the national-brand
manufacturer may own its own distribution and operate under a dual-channel setting. In either
case, it would be interesting to see how the channel power structures may a↵ect the pricing and
quality decisions of the supply chain.
Acknowledgments
This work is done when the first author visited Concordia University as Research Associate. The authors
are grateful for the generous support provided to this research by the Natural Sciences and Engineering
Research Council of Canada [NSERC RGPIN-2011-402324, RGPIN-2014-04626] and the Fonds Quebecois
de Recherche sur la Societe et la Culture [FQRSC NP-174166].
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