SPOTLIGHT ON FINANCEIn 2015, we transitioned accounting from Menlo Park, CA and Portland, OR to Atlanta, GA. From May 2015 to December 2015, our Atlanta based accounting team grew from one hire to a team of 14.

GoGazette January 2016

MEET THE TEAMOur new Atlanta based team is comprised of:

Tom Oram, CFO

Windy Brooks, Controller/VP of Finance

Nadia Peterson, Senior Analyst

Jennifer Meade, Director of Accounting Youra Kim, Senior Accountant Aissatou Diallo, Senior Accountant Janet Zhao, Senior Revenue Accountant

Jeff Martin, Payroll Manager Deborah Halstead, Payroll Associate Treneice Rascoe, Payroll Associate

Renee Harris, Accounts Payable Manager Kathy Wherry, AP Associate Richard Mariduena, AP Specialist

ULTIPROAs GoHealth has expanded, we have outgrown our previous payroll solution. Our Payroll and HR teams worked together to identify and roll out a combined payroll and HR solution. Ultipro is known for both user-friendliness and report-ing dashboards, and we’ll be introducting more features and functionality in the coming weeks. Stay tuned for more information.

GARY WEATHERFORDCOO, GoHealth Urgent Care

A big thank you to the staff and managers who worked the weekend of the storm. The whole team rallied with one purpose in mind - serving our pa-tients. We called Ubers for those whose cars were buried, mapped out alternate public transportation routes and swapped shifts based on ability to travel. We were one of the few Northwell ambulatory net-works to remain open on Sunday. It is an honor to be part of a team that has such a commitment to our communities, to our patients, and to each other, no matter the conditions. Bravo!

JERRILYN LOBELLO R.T.(R)(CT)X-Ray Technologist at Northwell Health-GoHealth Urgent Care (Elwood)

Congratulations to Jerrilyn on our first GoBeyond Award.

The GoHealth GoBeyond Award is designed to rec-ognize individuals or teams who exhibit the GoHealth vision and values in action! These are the individuals who literally go above and beyond their job descrip-tion to help their colleagues, improve processes that add value to our patients, exhibit stellar performance and/or behavior, or pilot new ideas that accelerate GoHealth’s success.

Glowing accolades for Jerrilyn:

From Helen, Clinic Manager: I’m thrilled that Jerrilyn has won this award. Excel-lence deserves to be acknowledged, and Jerri is beyond excellent. She performs her job with grace, a positive attitude and a smile on her face.

From a Patient: Jerri is awesome!! She greeted me and made me feel comfort-able from the minute I walked in. She was very informative and professional. Her personality put me at ease right away. She was professional, companionate and thorough.

From Dr. Brooks: I can't think of anyone more deserving of the GoBeyond Award then Jerrilyn Lobello. She brings life and joy to our Elwood office on a daily basis.

Happy New Year, GoHealth!

GoBeyond Award

Winter Storm Jonas Update

TODD LATZCEO, GoHealth Urgent Care

As I reflect upon this past year, I am simply amazed by what we accomplished in 2015. It was an in-credible year, marked by stunning growth, mean-ingful operational and infrastructure challeng-es and, ultimately, substantial learning, progress and success. Most importantly, we delivered un-paralleled care and compassion to tens of thou-sands of patients in both New York and Portland.

And, the most exciting part of our unfolding story is that the best is yet to come! 2016 is going to be a tremendous year for GoHealth. We will see even more accelerated growth, new markets and new partners. We will welcome more and more patients and consumers into our beautiful centers and prove to them that healthcare truly can and should be dif-ferent: effortless, innovative and seamlessly inte-grated into a true continuum of care. Thank you all so much for everything you are doing to help us build this one-of-a-kind organization. GoHealth!

UPCOMING 2016 OPENINGS

New Rochelle February 1, 2016

Tarrytown February 12, 2016

Yorktown Heights February 12, 2016

Barbur Blvd February 1, 2016

Johnson Creek February 12, 2016

NEW ROCHELLE TARRYTOWN YORKTOWN HEIGHTS

Locations Under Construction

Northwest Market Openings:

New York Market Openings:

KORN’S KORNERE. coli: The Science Behind the Headlines Robert Korn, MD, MBA, FACEP, Medical Director New York E. coli is a bacteria that lives in the in-testines of all humans, and in many ani-mals, including cows. Normally, we live with them in harmony: they help digest our food and we give them a nice, warm, moist environment to thrive.

Over the last 20,000 years, however, multiple strains of E. coli have evolved. Some of these strains have picked up "extra" genetic material called plasmids, which often carry genes that give a bac-teria extra survival advantage over its neighbors.

E. coli O157:H57 is one such strain; it produces a toxin known as Shiga tox-in, one of the most potent toxins in nature. It is similar in action to ricin, a poison that has gained fame in the world of espionage as a weapon of assassination. Other strains of E. coli have also developed toxin-producing abilities, often with even more dangerous potential than Shiga toxin. De-pending on the strain, there may be mild illness, severe bloody diarrhea, renal failure from something called HUS (hemolytic uremic syndrome), and even a high fatality rate.

Cow products are the main source of E. coli disease; it is not known why cows are colonized with this bacteria, nor why they don't themselves get sick. However, multiple outbreaks of toxin-producing E. coli have been linked to other foods as well; the list is frighteningly long: alfalfa, clover and radish sprouts, lettuce and spinach, unpasteurized juices, yogurt, dried sa-lami, mayonnaise, raw milk, game meats, hazelnuts, and raw cookie dough. Outbreaks usually occur related to a single strain, can have unique features, and be non- O157:H57. For instance, a German outbreak related to contam-inated seeds of fenugreek from Egypt, sold as sprouts by an organic farm in Germany, sickened 4,000 people, caused 50 deaths, and multiple cases of HUS, with a predilection for women.

Treatment is supportive; antibiotics have no place in the care of these pa-tients, which is true for MOST infectious diarrhea (giardiasis and c-diff are exceptions). The main thing to know about E. coli disease is that preven-tion is vital. Test all red meat WITH A THERMOMETER. 165 °F is absolutely required to kill this bug. If you want to swear off red meat completely, you will probably live longer anyway. Don't allow surfaces or other foods to be contaminated with raw meat, and handle all diarrhea (as when changing a diaper of a sick child or adult) with gloves and careful hand washing after-wards.

In the clinics, remember that these pathogenic E. coli can be identified on culture; it is worth sending one off for patients who do not appear to have a routine viral enteritis, which is of course the most common cause of in-fectious diarrhea.

Steak tartare, anyone?

NY MARKET UPDATE NPS SCORE: 87 | RESPONSE RATE: 40%Scott Yerger President, New York MarketOver the course of 2015, we have gone from operat-ing two centers to 18. We will end 2015 with having seen just over 50,000 patients. More impressive is the commitment to our clinical quality and custom-er service level. We have maintained an average NPS score of 87 for December.

2016 will be a big year for us. We have three new cen-ters coming online Q1 in our new Westchester Market, and we look forward to expanded growth within our current markets.

NW MARKET UPDATE NPS SCORE: 82 | RESPONSE RATE: 35%Greg Carroll, MD President, Northwest MarketIn 2015, we consummated our partnership with Leg-acy and, thanks to your efforts, we opened five new clinics in the Northwest Market. Your incredible com-mitment to our patients is reflected in an average NPS score of 82 for December.

In 2016, we will be opening at least 10 new centers.

I am inspired by your enthusiasm in supporting the rollout of our new queuing system. This will help our patients more easily check in and find the ideal cen-ter for their visit. There will be more exciting oppor-tunities to follow, such as our expansion into Wash-ington state.

NEW FACES AT GOHEALTH NEW YORKANDY CHOI Clinic Manager, NY

After graduating from med-ical school, Andy decided on a different approach to healthcare by pursuing a ca-reer in healthcare manage-ment and administration. He served as the operations manager in a consulting firm managing international renewable energy projects worldwide. After return-ing to the healthcare environment, Andy served as the Practice Administrator for an ambulatory sur-gical center managing two facilities. Andy is now proud to be a part of GoHealth Urgent Care where he can positively impact the healthcare world.