going cashless: the evolution of all-electronic tolling
TRANSCRIPT
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All Electronic Tolling
GOING CASHLESS: THE EVOLUTION OF ALL-ELECTRONIC TOLLING
Florida’s Turnpike Enterprise Florida Department of Transportation
Jennifer Olson, P.E.
Deputy Executive Director &
Chief Operating Officer
Nicola Liquori, CPA
Deputy Executive Director
& Chief Financial Officer
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All Electronic Tolling
Opening Day
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All Electronic Tolling
Cash Toll Ticket
Evolution of Tolling on Florida’s Turnpike
Cash Exact Coin SunPass-only Lanes
Open Road Tolling Cash-SunPass Lanes All-Electronic Tolling 3
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All Electronic Tolling
Why All-Electronic Tolling?
Employees
Customers
→ Weaving
Safety
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All Electronic Tolling
Why All-Electronic Tolling?
More throughput
AET Lanes = 4x throughput of coin lanes
Lane Type Vehicles/hour
All Electronic Lane 2100
SunPass-only Mainline 1700
SunPass-only Ramp 1300
Unstaffed Exact Coin 500
Staffed /Change Provided 400
Ticket - Entry 500
Ticket - Exit 250
Level of Service - Efficiency
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All Electronic Tolling
Why All-Electronic Tolling?
22M gallons of fuel wasted idling and accelerating
Decrease CO emissions by 200 tons per year
Environment - Green
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All Electronic Tolling
Electronic Tolling Strategy
ORTOpen Road Tolling with Cash option
AETAll-Electronic Tolling
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All Electronic Tolling
By: Sun-Sentinel
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Technology: AET/ORT Equipment
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All Electronic Tolling
2010
2012
2010
Phase 1&2: $33M→ 2 Mainline
→ 17 ramps sites
Phase 3: $24M→ 2 Mainline
→ 16 ramp sites
Implementation Date
Snapper Creek
Service Plaza
HEFT ConversionPhase 1-3
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All Electronic Tolling
Phase 4
Est. Cost: $27 M→ 1 mainline plaza→ 7 ramp sites→ Ramp improvements at
HEFT and Hollywood
Design
Letting
Construction
Mainline AET Conversion
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All Electronic Tolling
Financial Considerations
SavingsOperating
Cost
• Reduction of manual toll collection
• Ability to pass on video costs
Significant up-front investment
Capital Cost
• Long-term savings
• Future customer expectations
• Participation
• Technology
• Enforcement
Integrated approach to maximizing collectabilityRevenue
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All Electronic Tolling
SunPass Saturation
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All Electronic Tolling
Payment Options
SunPass
→ 2011 – SunPass participation ~ 80%
→ “Good to Go” tag
→ Rental car agreements
→ Cash replenishment
TOLL-BY-PLATE
Snapper Creek customer service center
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All Electronic Tolling
Customers can replenish SunPass
accounts off the system with
Move cash customers to SunPass
Cash Replenishment
reduces operating expenses
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All Electronic Tolling
Money services business agreement
Four vendors selected
Secure, convenient, fast and reliable processing of SunPass transactions:
→ Current o Cash replenishment of SunPass prepaid accounts
→ Futureo Cash replenishment of TOLL-BY-PLATE (TBP) accounts
o Payment: TBP invoices, Unpaid Toll Violations, Uniform Traffic Citations
Cash Replenishment
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All Electronic Tolling
SunPass Account Replenishment
Blackstone - June 1, 2010
→ 746 active locations
126 additional locations through Ace
Cash Express (cashier/agent) on July 1
Cash Replenishment
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All Electronic Tolling
TOLL-BY-PLATE
TOLL-BY-PLATE
→ Video toll account
→ Customer registers within
72 hours of first use
→ Credit cards, cash, check
→ Pre and post payment
options
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All Electronic Tolling
MDX and THEA status
MDX:
→ SR 924 Go Live
→ SR 874/878
THEA
→ Selmon Expressway
Interagency coordinationSelmon
Expressway
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All Electronic Tolling
Public Outreach and Education
Brochures and fliers
Media
Tourist and visitors
Government coordination
Web site
http://www.floridasturnpike.com/all-electronictolling/index.html21
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All Electronic Tolling
QUESTIONS?
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