going digital

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Going Digital @ BCS Herts Hajrë Hyseni Senior Lecturer and Programme Tutor for MSc SBIS University of Hertfordshire, OrangeClouds Jan 2012 1 1

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The power of the continuous new developments of Web and Mobile platforms are changing the way we interact with friends, community, the government and business community. This talk will present some of the latest developments in Social Media including Blogs, Twitter, Facebook, F-Commerce, Google +1 and discuss how their online popularity is affecting the way we interact with customers and deliver brand values. This will lead the talk to the Groundswell and Relevance Web - the latest social trends where people help each other using social tools rather then waiting for the support from the business community.

TRANSCRIPT

Page 1: Going Digital

Going Digital @ BCS Herts

Hajrë HyseniSenior Lecturer and Programme Tutor for MSc SBIS

University of Hertfordshire, OrangeClouds

Jan 2012

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Page 2: Going Digital

“eBiz apps, social media & Stories”

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eBiz Opportunity with Shopify

Social Presence

Mobile

What are the big ideas?

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Fast eBiz Opportunities

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Domain : £5-£7

Google Adwords : £5-£10

Paypal account : £1 per sold item

Total: £40 - Real Store

Cost?

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Things to consider..

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Where do visitors land?

Offers

homepage

brochure pages

Blog Landing pages

product page

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92%

What happens next?

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11So

cial P

rese

nce

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Social Media is bigFacebook

YouTubeWikipedia

TwitterLinkedin

Mobile is big

Tablets& a lot more....

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Your customers aren’t just connected, they’re engaged

John & Tim (O’Reilly)13

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Past14

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Present?15

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Online Reputation

Remarkable content Sharing

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Next....• Centre of the conversation

• Brand monitoring (social media)

• Simplify or reconstruct the brand message (mobile, web, tv)

• Allow your customers to help you with your brand

• Understand whether you customer understand your brand

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Online Popularity?

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GoDaddy vs God?

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Simple truths?Digital is going mobile Web will be replaced by apps

Social cannot be put back in the box

Personalisation

Engagement is better than interruption

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28% M-Banking

50% M-Search

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Popular Apps

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The next big things?

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Google AndroidPaypalVisaApple iOS

Mobile wallets

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The Olympics = Showcase for Mobile Payment solutions

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F-Commerce

????

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Thank you! Twitter: @hajra

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