Golden Times:Adult Day

Care CenterBy: Liza Leyes & Michelle Greenwald

Golden Times• Non-Profit Organization• City: Punta Gorda, Florida• Hours of Operation: Monday thru Friday 8:00 a.m.

to 5:00 p.m.• Age/Grade: 65-??• Gender: Men & Women• Social Problem: To alleviate the stress of caring

for the elderly for caregivers, as well as providing a place for elder loved ones to go while their caregivers are elsewhere.

Why Punta Gorda, Florida?

• Senior citizens: 30.5% of populationo Voted #1 in Cities With the Most Old People in

America• As of the census of 2000:

o There were 14,344 people, 7,165 households, and 5,187 families residing in the city.

o 15.9% had someone living alone who was 65 years of age or older

o The median age was 64 years

What Makes You a Good Addition to the Community?• Allows loved one to stay in his or her community

while the caregiver goes to work • Provides respite for caregiver• Gives loved one a break from the caregiver • Provides the needed social interaction • Provides greater structure to his or her daily

activities

How Will You Manage Security & Safety of Your Clients?

• Code locked doors• Wanderer Bracelets for Residents• Picture identification required for visitations and

resident pick-up

Vision/ Focus of Golden Times

• Our participants o will be active

o will maintain mobility

o will have an expanding education

o Will learn and practice life skills.

Our Mission Statement

• Our day care center will provide various care services, supervision, and social interaction for our elderly participants, which will in turn provide relief for caregivers. Our mission is to provide social activities, meals, and various health care services for our participants to enhance their lives.

Our Goals• To keep our elderly participant mobile, active, and

healthy through exercise programs and therapy. • To mentally stimulate the participants through

learning programs.• To teach and continue life skills• To enhance the lives of our participants through

social, spiritual, educational, cultural, and religious programs in conjunction with nursing and rehabilitation care.

Our Goals/ Action Steps

• To increase activity, mobility and health in older adultso Daily exercise programs/Social interaction/ Recreational

opportunitieso Progress will be recorded daily

• Measure how active the client is• Keep track of how ambulatory they are

• Mentally stimulate the participantso Teach and continue life skills through learning programso Functioning will be recorded daily

• Measure their mental capacity and functioning level• Decrease stress/ provide respite for caregivers

o Staff present during prime work hours

Time Line

Task Jan Feb

March

April May

June July Aug. Sept Oct.

Find Facility xHealth/ Code Inspection x

Obtain business license

x

Establish Rules xCommunity Outreach xRecruitment xWrite Grants xDetermine Services xBecome Familiar w/ Surrounding

x

Write Business Plan

x

Advertise/ Marketing xSafe/ Secure Facility xBuy Equipment xObtain Insurance x

TaskJan

Feb

March

April

May June July Aug Sept Oct

Hire Staff xTrain/ Orient xAdmission sign-ups/ Referrals

x

Conduct Focus Group

x

Observe Existing Programs

x

Organizational Chart

How Much Money Needed to Get Started?• Cost:• Sunshine Grant:o$150,000

• Fundraising:o$163,000

• Bequest:o$40,000

Major FundraisingJan Feb Mar Apr May Jun July Aug Sep

tOct Nov Dec

Beef and Beer

Comedy Show

Spaghetti Dinner

Chinese auction

Bingo Prom Family picnic/ BBQ

Carnival

Wine Tasting

Halloween Bazar

Black Tie Corporate Ball

Party on the North Pole

$8,000 $11,000 $4,000 $4,000 $6,000 $4,000 $8,000 $30,000

$6,000 $25,000 $45,000 $13,000

Criteria for Admission• Who?

o Clients unable to be left aloneo Socially inclinedo Eager to learno Want to remain healthy/ fit/ mobile

• Who/ What organizations will be making referrals?o Caregiverso Hospitalso Nursing homes/ Senior Centers/ Assisted Livingo Churcheso Doctor’s Officeso Community Centers

Outreach/ Marketing Plan

• How will you “advertise” your service?o Brochureo Websiteo Radio Commercialo TV Commercialo Newspaper Ado Diner Ads (Placemat)o Facebook/Twittero Doctors Officeso Hospitalso 55+ communities o Senior Centers

Barriers to Service• Older adults not wanting to leave their home.• Costs• Fear of Injury• Lack of facilities• Lack of partner with who to be active• Not enough energy• Illness or injury• Lack of safe places

Recruitment, Training, and Retaining of Staff

• RECRUITMENTo New college graduateso Monster.como Careerbuilder.com

• TRAININGo Orientationo In-serviceso Certificationo Seminars

• RETAINING STAFFo Bonuseso Competitive incentiveso Employee of the montho rewards

“PEST’S” Impact

• Political: Funding, State Budgets• Economic: Competition for

Clients/Staff/Grants• Social: Community Support, Diverse

Staffing• Technical: IPad's, IPhones, Laptops

Best Practices

• AROMATHERAPY AND MASSAGES SESSIONSo Provide clients with disabilities and complex

physical health needs.o Hand massages

• Relaxes and soothes clients o Staff would keep a record of each session

• MOVEMENT THERAPYo Stretchingo Balancing-reduces fallso Walkingo Weight training

Research• MUSIC THERAPY

o Helped older adults avoid fallso One hr/week

• Challenge balance• Multitask activates• Increasingly difficult over time

o Exercise• Walking in time to piano music and responding to changes in the

music rhythm

o Program showed greater improvement in balance and reduce risk in falls, identify problem areas and developed fall preventions goals and strategies

Our Stakeholders

• Clients• Families• Department of Adult Services• Community

Outcomes• For our older adults to:

o Feel better about coming to the programo Experiences less pain (of those who normally have pain)o Enjoy activitieso Are free not to participateo Received help as neededo Treated with dignity and respect

Collaborating Groups• Area office of aging

Evaluation Survey for Current Clients or Family CaregiversExcellent Good Needs

Improvement

Don’t Know

Do we respond to your referrals in a timely manner?

Do you find our staff courteous and professional?

Are the hours and days of operations convenient for your clients?

Do your clients find our facility pleasing and attractive?

Do the services we offer meet the needs of your clients?

Value for the price

How are we doing in helping you meet your goals through using our services?

What do you feel is the most important thing we need to improve to be the best we can be?

What other suggestions do you have to help improve our services and/or our facility

Thank you! If you would like to speak with our director, please list your phone number and best time to call.

Optional: Name

Evaluation Survey for Referral SourcesExcellent Good Needs

Improvement

Don’t Know

Staff Assistance

Activities and program

Facility: Clean, attractive, pleasant, safe

Meals, food service

Services: Health, transportation, etc.

Hours and days of operation

How are we doing in helping you meet your goals through using our services?

What do you feel is the most important thing we need to improve to be the best we can be?

What other suggestions do you have to help improve our services and/or our facility

Thank you! If you would like to speak with our director, please list your phone number and best time to call.

Optional: Name