Good afternoonIan Wood

BT CSR Manager

BT facts and figures - 2005

Employees 102,100

Customers ~ 20 million

Revenue £18.5b

BT Sites ~ 7,000

Vehicles 31,969

Electricity Consumption 2,624 GWh.

Fuel Consumption 55 million litres

Distance travelled on business 747m kilometres

Procurement > £4b

Why Environmental Management System?

• Stakeholder demand

• Build good corporate reputation

• Cost avoidance (Risk management/ Incidents)

• Avoid reputation damage / bad PR

• Cost savings

• Revenue opportunities & marketing

• Environmental improvements for everyone’s benefit.

BT Environment Policy (reviewed annually)

Extracts

• Meet or exceed legislation

• Reduce consumption of materials

• Recycle more

• Reduce emissions

• Reduce energy consumption

• Report publicly every year

Stakeholder demands

• Customers– Supported £2.2b bids & tenders last year

– EMS across Global Services

• within coming 3 years

• Investors & Rating Agencies– The CSR business case, SRI and pension funds

• Employees– Particularly recycling and use of paper

– Increasingly energy and climate change

Consumers viewsPreferred Types of Contributions

Q Which of these types of contribution, if any, would you most like to see BT make?

Top mentions

41%

38%

37%

36%

36%

Recycling as much as possible

Support for children’s education

Reducing its energy use andthus impact on environment

Cash support to charities or appeals

Using energy from renewable sources

Mori: 1,020 GB adults 16+ July - September 2005

Reduce, Reuse, Recycle

Waste, Packaging & legal drivers

• Landfill Tax– Now on an escalator (up £3 v.s £1 per tonne)

• WEEE– 7% (weight)/ 23% (volume) ICT & Telecommunications ~21m units

– £83 million annually (ICER)

• RoHS Directive 

• Packaging

• EuP (energy using product) Directive 

BT waste model

Waste costs/ revenues & taxes

0

20

40

60

80

100

120

140

160

2001 2002 2003 2004 2005

Tonn

es (T

hous

ands

)

Total waste recycled General Waste

18% 21% 24% 26% 34%

£2m

£4m

£6m

How can you help?

• Think long term life cycle

• Take opportunities to share advanced experience– With both clients and suppliers

• Help grow the market/ supply for recycled products

• Build the joint business case for enhanced green reputation

Thank You

btplc.com/betterworld