good marriage or bad divorce? - amazon s3 · copyright © 2016 studer group. please do not quote or...
TRANSCRIPT
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Good Marriage or Bad Divorce?
Stephanie Baker, MBA,RN,CEN
Dan Smith, MD, FACEP
Effective Dyad Leadership
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
•Understand critical attributes of high performing
dyad leaders
•Learn key elements to manage and lead change
to drive performance
• Identify components of an effective dyad partner
meeting
2
Session Objectives
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
•Create a group of physicians and staff where
-Efforts align with group goals
-Behaviors deliver performance
-Skills are continuously improving
-Work is energizing and fulfilling
3
What We Want to Accomplish
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Team of Warriors
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
• Dyad leaders set the tone of the department
• Promotes credibility
• Role modeling the change is key
• Effectiveness and efficiency
• Draws on the expertise and perspectives of these key
leaders
• Shared platform to achieve results and drive change
5
Why is This Important?
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
• Developing self
• Technical skills
• Strategy skills
• Consideration
• Integrity
• Global perspective
• Decisiveness
• Results focus
6
Harvard Business Review-Jan 2016 (Zenger/Folkman)
Good leaders influence:
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
• Collaborative
• Aligned
• Team Builders
• Accountable
• Credible
• Consistent
• Communicate
• Fair
• Focused
• Action-oriented
7
Attributes of Collaborative and Effective Dyad Leadership
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization8
What does your Dyad look like?
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Exercise: “Dyad Collaboration Scale”
Rate the degree of collaboration between ED medical director
and Nurse Director/Manager
9
0 5 10
Poorly
Collaborative
Highly
Collaborative
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Consistent collaboration is the “secret sauce” that pulls
the whole model together and differentiates a truly
great ED from a good one
www.firestarterpublishing.com/advanceyourED
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
• Invite nurse managers/clinical directors to ED Provider Group
Meeting and co-present with ED medical director(s)
• Invite ED medical director to monthly ED staff meeting and
co-present with nurse manager/director
• Action-oriented
• Generates a conversation and feedback on key change
efforts
• Promotes relationships with providers
11
Leading Practice to Better Unite the Dyad:
Nurse Director Attendance at ED Provider Group
Meeting
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
• Visibility of the Dyad
• Share important feedback with both providers and staff
• Improves Rounding skill set of both of the dyad partners
• Harvest key information that impacts providers and staff
related to focus areas
• Leaders go first
12
Leading Practice to Better Unite the Dyad:
Leader Rounding as a Dyad
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization13
Demonstration of Dyad Partner Meeting
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Wherever you go, no matter what the weather,
always bring your own sunshine.
Anthony J. D’Angelo
The College Blue Book
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Stephanie Baker, MBA, RN, CEN
Insert
Your
Photo
Here
EVALUATION REMINDER:
We want your feedback to get better. Please
remember to take the surveys. Thank you!
Dan Smith, MD, [email protected]
Copyright © 2016 Studer Group. Please do not quote or disseminate without Studer Group authorization
Please join us in the main ballroom for the keynote
presentation by the Honorable David J. Shulkin, MD,
Under Secretary of Health, United States Department
of Veteran Affairs