google glass at the mit museum: a visitor experience study

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Google Glass at the MIT Museum a Visitor Experience Study Marco M ason

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The adoption of Google Glass within museums is in its infancy. How can it facilitate visitor engagement? What are the limitations? What are the opportunities? In a partnership sponsored by the Undergraduate Research Opportunities Program at the MIT, the MIT Museum collaborated with a Media Lab student to realize and test a Glassware prototype. Both the design issues and the visitor feedback offer the opportunity to reflect on the design of a new kind of museum experience. http://marcomason.mit.edu/speaking/ukmw14-museums-beyond-the-web http://museumscomputergroup.org.uk/2014/08/12/ukmw14-programme/ @marcomason

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Page 1: Google Glass at the MIT Museum: a Visitor Experience Study

Google Glass at the MIT Museum

a Vis itor Experience Study

Marco Mason

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marcomason.mit.eduMarie Curie fellow

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Institute of emerging Issues

Gallery One, CMA

Behind the Scenes, MFA

Native American Voices Penn Museum

Tenement Museum, NYC

Infinity of Nations, Smithsonian Inst.

Digital Media for Heritage Refocusing Design from the Technology to the Vis itor Experience

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Glassware prototype at the MIT Museum

Chun Kit Chan - MIT Media Lab u-student

Allan Doyle - Director of Technology at MIT Museum

Dr. Marco Mason - STS Program at MIT

Extra acknowledgement Deborah Douglas and Kurt Hasselbalch

UROP-MITUndergraduate Research Opportunities Program

Prof. John Durant - STS Program and Museum dir

Project sponsored by

School of Museum Studies - Dr. G. Vavoula

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Robotics Gallery at the MIT Museum

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Kismet robot

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Tuna robot

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C O G robot

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Observation

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Interviews

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CAN GOOGLE GLASS BECAME PART OF THE EVERYDAY MUSEUM EXPERIENCE?

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“Google has yet to make a convincing case that a wearable heads-up display is a necessity rather than a novelty.” (Wohlsen, WIRED)

* Wohlsen, Marcus. “Failure Is the Best Thing That Could Happen to Google Glass.” WIRED, April 15, 2014

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GlassJournalism

* hwww.theguardian.com/technology/2013/jul/30/google-glass-istanbul-protests-vice

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David Datuna, “Portrait of America” - 2013

* http://hyperallergic.com/108565/smithsonian-brings-google-glass-to-the-museum/

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Glassware prototype at the MIT Museum

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Mobile >>> Glass expereince

* http://gizmodo.com/5599789/american-museum-of-natural-history-explorer-app-makes-paper-museum-maps-ancient-history

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por table | wearable

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*http://www.ai.mit.edu/projects/kismet-new/kismet.html

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direct interaction

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context-sensit ive content

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Augmented Real ity

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layer ing information

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Characters in Augmented Real ity

* www.fastcodesign.com/3028351/magical-ipad-app-makes-darth-vader-your-tour-guide

EYE Film Museum, Amsterdam

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subject ive point-of -v iew

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subject ive point-of -v iew

q

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proximity

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* http://theappslab.com/2014/04/17/google-glass-ibeacons/

proximity

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* http://theappslab.com/2014/04/17/google-glass-ibeacons/

proximity

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orientation

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orientation > tours

*IMAGE FROM: JET BLUE ENVISIONS CUSTOMERS USING GOOGLE GLASS

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inter face layout

* https://developers.google.com/glass/design/style

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* https://developers.google.com/glass/design/style

SHOW IT WITH THE GLASS

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Thank you