google penalties: the diagnosis & the cure

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NINAHALE.COM CONFIDENTIAL & PROPRIETARY NINAHALE.COM CONFIDENTIAL & PROPRIETARY GOOGLE PENALTIES: THE DIAGNOSIS & THE CURE April 30, 2014

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At the MnSearch Snippet #13 event held at Spyder Trap in Minneapolis, MN on April 30, 2014, Jake McCormick and Peter Quale presented his slidedeck "Google Penalties: The Diagnosis & The Cure."

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Page 1: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R YNINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y

GOOGLE PENALTIES: THE DIAGNOSIS & THE CURE

April 30, 2014

Page 2: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 2

Jake McCormick

• Search Marketing Manager

• Certified in Google Analytics & BrightEdge

• Experience includes B2B, B2C, eCommerce, lead generation, small business, big business, local SEO & journalism

Page 3: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 3

Peter Quale

• SEO Master Practitioner

• Aquarius

• Likes: Horses, movies, Japanese food

• Dislikes: Musicals,

tight shoes, counterfeit money

• Should message me: If you have any weird stories or questions/thoughts about SEO.

Page 4: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 4

SO, (MAYBE) YOU’VE BEEN PENALIZED!

Page 5: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 5

Organic Traffic Plummets. Rankings Disappear.

Page 6: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 6

Number 1 Rule

Page 7: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 7

Pre-Investigation Caveats

• Bad SEO ≠ Penalty– Natural selection through algorithm updates

• Search results construction– 7-Pack, Knowledge Graph, One-Box, PLAs, etc.

• All penalties are not created equal

• Document, document, document everything

Page 8: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 8

Tom Critchlow’s Penalty Diagnosis Flow Chart

http://nhale.co/mnsearch1

Page 9: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 9

Where to Start: Google Analytics• How much traffic lost? When?• Timeline of known algorithm updates

vs. traffic drops–Mozcast, Algoroo

Page 10: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 10

Where to Start: Webmaster Tools

Page 11: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 11

When is it NOT a Penalty?

Page 12: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 12

OFF-SITE PENALTIES

Page 13: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 13

No Messages, No Problem?

• Good, but…– A diagnostic dead

end–Manual

notifications give you a starting point, direct contact with Google

Page 14: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 14

BACKLINK AUDITS:Your Penalty Accountabilabuddy

Page 15: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 15

Step 1: Backlink Audit Foundation• Historical transparency is crucial– Question 1: Did you pay for links?– Question 2: Are you lying?

• Dredge up all link building documents– Outsourced contracts, strategic plans,

outreach lists, payment receipts, former employees

Page 16: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 16

Step 2: Backlink Compilation

• Use multiple indexes, filter duplicate domains/pages– Google Webmaster Tools–Majestic SEO– Link Research Tools–Moz Open Site Explorer– Ahrefs– Xenu Link Sleuth

• The more links, the better– A handful of bad links don’t trigger a penalty

Page 17: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 17

Step 3: Evaluate Backlinks

• Trends in site type– Industry-related, general directories,

Phillipino mommy blogs

• Linking patterns– If possible, crawl links (highlights patterns)– Pages being linked– Link networks– Site-wide links– Reciprocal links

Page 18: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 18

COMMON VIOLATIONS

Page 19: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 19

Off-Page Violation 1:

Exact Match Anchor Text

• Ratio of homepage vs. internal pages

Page 20: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 20

Off-Page Violation 2:

Links-to-Domain Ratio

35-to-1 link to domain ratio

Page 21: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 21

Off-Page Violation 3:

Irrelevant Content

Page 22: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 22

Off-Page Violation 4:

‘Low Authority’ Sites

• Thin word count, exact match anchor text

Only content on homepage All external links to

same website

Page 23: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 23

More Link Patterns

• Cloaked links• Paid links• Comment, forum links• Who do sites linking to you link to?

Who links to them? (What kind of neighbors do you have?)

Page 24: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 24

Step 4: Link Segmentation

• What “defines” a spam link?–May seem obvious, but not all links are

discoverable via crawler tools–When in doubt, treat as spam

• Organize into spreadsheet– Linking URL– Linked URL– Anchor text– Contact information

Page 25: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 25

Step 5: Request Link Removal

• Website contact form• Network Solutions Whois Tool• LinkedIn• Facebook• Tweet at them – #publicshaming

Again, document everything.

Page 26: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y

Step 6: Disavow Links Tool

Page 27: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 27

ON-SITE PENALTIES

Page 28: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 28

Google Webmaster Tools

• Helps identify:– Duplicate titles/meta descriptions

(content)– Keyword patterns– Index problems– Internal link popularity

Page 29: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 29

Screaming Frog Is Your Best Friend

Page 30: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 30

Site Crawl

• Identifies:– Duplicate content– Keyword stuffing– Broken pages/links– Duplicate meta tags– Click depth– Crawl directives (index, nofollow)

Page 31: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y

Review Every Page on the Site

• Even one page of spam, poor quality or thin content can hurt an entire site.

Page 32: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 32

COMMON VIOLATIONS

Page 33: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 33

On-Page Violation 1:

‘Thin’ Content

• Generally < 500 words

• No value to users beyond keyword validation

• What’s the ‘intent’ of this page? Used to be a

link

Page 34: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 34

On-Page Violation 2:

Keyword Stuffing

Page 35: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 35

On-Page Violation 3:

Exact Match Internal Anchor Text

“Index, follow” footer links + Hard to read text = Fail

Exact match link on homepage…pointing to homepage

Exact match link on homepage…pointing to homepage

Page 36: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 36

On-Page Violation 3:

Exact Match Internal Anchor Text

• What to do with exact match internal anchor text?

Get rid of them. All of them. Especially site-wide footer links.– If removal is not an option, then

rel=“nofollow”.

Page 37: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 37

More On-Page Violations

• Hidden content• Hidden links• Site-wide footer links• Duplicate content• Anything resembling this:– “Thanks for еvery othеr informative site.

Ԝheгe еlse mɑy јust I ɑm gеtting tҺat type of informаtion written іn ѕuch a perfect mеans?”• Sales Training videos in Hindi

Page 38: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 38

PENALTY-PROOFING YOUR SITE

Page 39: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y

Know Your Exact Site Size

• Crawl your site regularly– Screaming Frog–Microsoft IIS SEO

Toolkit

• Compare the results to Google and Bing Indexes

Page 40: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y

Know Your Exact Site Size

• Maintain a highly accurate sitemap.xml file.

• Reconcile submitted URLs vs. crawled URLs.

Page 41: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 41

Best Medicine of All

• Writing better content!

• Never discount the value of a good content strategy guiding excellent writers.

• If you need help:– http://www.hemingwayapp.com – Really

spruces up lousy copy!– https://readability-score.com – Analyzes text

and provides four different test scores

Page 42: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 42

Writing for Hummingbird

• “How is the searcher asking for something?”

• Expand FAQs and support copy to attract inquiry based searches:–Who, what, why, where and how– Conversational search– Siri, Google Now, MS Cortana

Page 43: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 43

PRECAUTIONS

Page 44: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 44

Precautions:

Protect your IP address

Page 45: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 45

Precautions:

Require a Host Header!

Revenge Domains• CrabbyStewardess.com• AssyAir.com• Plane-Crash-Today.com

Spoofed Exact Match Domains• Best-Detroit-Travel-4-Kids.com• Spirit-Airlines-Air-Travel-Planes.com• SpiritSpiritSpiritSpirit.com

Page 46: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 46

Precautions:

Blog Spam

• If you have a blog attached to a big brand, make sure comments are NOT open. Comment spamming is the easiest way to attack a site.

• If comments must remain open, moderate them and block IPs from spam offenders.

Page 47: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 47

Precautions:

Content Scraping

• Do occasional exact match searches on your content to make sure it has not been scraped.

• Especially important for employment listings, directories and blogs.

Page 48: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 48

Takeaways

• The penalty investigation process is time-consuming, critical, and simple

• Document, document, document everything

• Recovery has no “one size fits all” timetable

• Fix your penalties all at once and as quickly as you can

Page 49: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 49

NOW, RELAX.

It’s all going to turn out fine.

Page 50: Google Penalties: The Diagnosis & The Cure

NINAHALE.COM C O N F I D E N T I A L & P R O P R I E T A R Y 50

QUESTIONS?

Thanks to the great people at MnSearch for having us and thank YOU!

Jake McCormick – @Jake_BrewHoopPeter Quale – @pbq

Art by Danial Ryan - http://danial-ryan.tumblr.com/