goui government of - sa housing authority · 2020. 5. 20. · identify the location of people...

18MHAF/032 �goui❖ Government of 8:,,-

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� South Australia

TO MINISTER FOR HUMAN SERVICES

RE: Fll'.IAL REPORT - NATIONAL PARTNERSHIP AGREEMENT ON HOMELESSNESS 2017-18

Decision/�ction required by: 01 / 09 / 201.8

Reason: Report due to Commonwealth Government

Recommendation Response

1. That you NOTE it is a requirement for Approved / Not Approved / South Australia to prepare a final progress

---

report under the former Transitional NationalPartnership Agreement on Homelessness2017-18 and submit it to the CommonwealthGovernment.

2. That you APPROVE the South Australia___

ot Approved / Noted Final Report (attachment 1) to be provide tothe Commonwealth Government.

Comments:

KEY POINTS

Hon Michelle Lensink MLC :3( I c/2018

• The Transitional National Partnership Agreement on Homelessness (NPAH) 2017-18concluded on 30 June 2018.

• It has been succeeded by the National Housing and Homelessness Agreement (NHHA),which combines the NPAH and the (former) National Affordable Housing Agreement(NAHA).

• South Australia is required to provide a final report on our progress against the NPAH tothe Commonwealth by 1. September 2018.

• The attached South Australian Final Report details the services and outputs SouthAustralia has delivered under the NPAH and how evaluation and reform processes haveshaped the homelessness services that are continuing under the NHHA.

• The report includes a statement of assurance that South Australia has matched theCommonwealth's funding contribution in 2017-18, and that Social and CommunityServices Supplementation (SACS) funding has been delivered as agreed.

For Official Use Only.

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Page 1

DOCUMENT 1

Attachment 1 - 18MHAF/032

Page 1 of 22

South Australian Final Report on the

Transitional National Partnership Agreement on Homelessness 2017-18

The Transitional National Partnership Agreement on Homelessness 2017-18 concluded on 30 June 2018. This final report details the services and outputs South Australia has delivered under the National Partnership Agreement on Homelessness (NPAH) and how evaluation and reform processes have shaped effective homelessness services that are continuing under the Transitional NPAH 2017-18 and the new National Housing and Homelessness Agreement (NHHA).

From 1 July 2018, the SA Housing Authority (the Authority) began operating under a new South Australian Housing Trust Board. The Authority is a separate statutory corporation that integrates housing-related functions formerly performed by Renewal SA and Housing SA, including strategy, service delivery and asset management. Homelessness services were formerly managed by Housing SA; however, for the purpose of this report and for continuity, the Authority is referenced as leading homelessness initiatives.

This report has been is structured into two parts. Part one provides an overview of South Australia’s NPAH implementation by detailing reform directions, client demographics, and the evaluation processes of homelessness services in 2017-18. It includes a statement of assurance that South Australia has matched the Commonwealth funding contribution in 2017-18 and that Social and Community Sector (SACS) funding has been delivered in accordance with NPAH Clause 41.

Part two details the services and outputs delivered against the South Australia’s NPAH Project Plan.

Part 1: Overview of NPAH implementation

Historically, NPAH funding enabled a major restructuring of South Australia’s homelessness services. The sustained investment since 2008 has achieved a consolidated and planned regional response to homelessness across the state, and broadened the range of responses to include early intervention, assertive outreach, medium term accommodation options and home based support to sustain transitions to independent living.

South Australia continues to improve client outcomes in response to changing priorities and contemporary practices through the review and re-design of services with our sector partners. This review has shaped a broad homelessness service improvement agenda, which will support state-wide consultation in 2018-19 to develop a new State Housing and Homelessness Strategy.

Key priorities of South Australia’s homelessness service improvement agenda include: • A reform of the Inner City Homelessness Services• Implementing state-wide extreme weather responses for people rough sleeping• Safety First responses to domestic and Aboriginal family violence (DAFV)• A review of performance and outcome measures.

Inner city homelessness service reforms

The Authority, in partnership with key government and non-government agencies, has initiated the Inner City Homelessness Services (ICHS) project. The ICHS project is designing and developing a contemporary service model to respond to the increasing numbers and changing profile of people rough sleeping in the inner city. The model includes delivering services over extended hours to provide a more targeted response to rough sleepers, including young people.

DOCUMENT 2


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Priority focus areas of the project include: • Responding to people with complex health and housing needs• Emergency accommodation and support responses• Modernising service models to employ best practice• Improving service engagement and responses through assertive outreach• Improved integration of inner city services• Integration to housing, homelessness support and mainstream health services• Development and use of technology to support assertive outreach• Adapting services and governance structures to support implementation of the Adelaide

Zero Project (refer below).

The South Australian Government has been a key partner in the implementation of the Adelaide Zero Project. The Project is committed to ending street homelessness in the Adelaide inner city using the Functional Zero approach. In the short term, this approach focuses on the need for housing supply to match demand and in the longer term, focuses on supports being in place to help people who have been homeless to sustain housing. The Functional Zero approach aims to improve the efficiency of South Australia’s existing housing systems through better coordination of the efforts of inner city homelessness services, government and private sector partners.

Adelaide has been recognised by the Institute of Global Homelessness as a vanguard city; one of a select group of cities who are leading the global movement to tackle street homelessness as part of the A Place to Call Home initiative.

Connections Week, held in May 2018, marked the beginning of the operational phase of the Adelaide Zero Project. Close to 200 outreach volunteers aimed to make contact, and conduct a vulnerability assessment with all people sleeping rough in the inner city. This information was used to create a By-Name List to help services to know the names and needs of those sleeping rough. In total, 143 people were recorded.

The Project has set an interim target to achieve and sustain Functional Zero street homelessness in the inner city by the end of 2020. This will be reviewed in late 2018 to ensure it is informed by the data captured in the By-Name List. Following this, organisations and individuals will be invited to commit to this target by signing the Adelaide Zero Project Charter.

In 2017 the Authority developed Street Connect, a pilot web-based tool that can be used to identify the location of people sleeping rough in Adelaide’s Central Business District (CBD) to enable outreach services to make contact and coordinate support as quickly as possible. The tool has recently been launched to the general public following a successful trial period, and helps services to maintain the By-Name List.

Extreme weather responses

Working in partnership with NPAH funded homelessness service providers, local councils and other local stakeholders, the Authority has developed two service responses to address the needs of people sleeping rough during extreme weather: Code Red and Code Blue. These responses are activated during extreme heat and severe cold weather events respectively to provide enhanced services to rough sleepers. The enhanced service responses include extended operating hours for services, increased shelter options, and other basic assistance such as additional food services.

Initially commencing in Adelaide, Code Red and Code Blue responses have been developed for all South Australian regions, meaning these responses now have state-wide coverage.

In 2017-18, Code Red was activated on three occasions over seven days and three nights, providing overnight shelter a total of 189 times. Code Blue was activated on eight occasions over 19 nights, providing overnight shelter a total of 292 times.


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A number of extreme weather events in the Riverland throughout 2017, including increased river levels, and changes in local land ownership highlighted the high numbers of people rough sleeping along the riverbank. To address this, the Authority identified the need for a flexible service model specific to regional requirements that more effectively supports people experiencing or at risk of homelessness. The Authority consulted with key Riverland homelessness stakeholders to identify the service elements necessary to support clients to achieve positive housing, health and wellbeing outcomes.

The new model will integrate with the Riverland’s current services to create a single homelessness response which provides reactive and tailored services to clients. This model will include a health component with the addition of a registered nurse to provide outreach and advocacy, and will connect people sleeping rough to housing outcomes. The new service is expected to commence operation February 2020.

Domestic and Aboriginal Family Violence

A key priority of South Australia’s homelessness service improvement agenda has been to incorporate a ‘Safety First’ agenda for women and children experiencing DAFV. To define and embed a ‘Safety First’ agenda, a high level stakeholder committee was established, consisting of government and non-government agencies. The group worked to ensure that all housing and homelessness services place the safety of women and their children at the centre of decision-making. This work has also been recognised by the National Plan to Reduce Violence Against Women’s Housing and Homelessness Working Group.

In addition, the group also undertook a review of the outcomes being achieved by the sector for women and their children experiencing DAFV. The analysis found that outcomes for Aboriginal women and their children were poorer than those of their non-indigenous counterparts. In response to these findings, specialist Aboriginal services came together to determine how to close the gap; a review of the existing Aboriginal specific DAFV services is currently underway, which will lead to the reform of services to provide a DAFV model that is culturally safe, and Aboriginal-led.

Review of performance and outcomes measures

South Australia’s case management system, Homeless to Home (H2H), underpins the development of a more closely coordinated homelessness sector by enabling referral, service delivery and case management across multiple agencies. It also reduces the need for clients to retell their story to different agencies. Introduced in mid-2011, H2H has undergone staged refinement and development to respond to user needs.

In 2017-18, the Authority reviewed H2H in consultation with the sector and other relevant stakeholders. System design and specification work for the highest priority changes has been completed, with development and implementation planned for the 2018-19 financial year, pending approval of resourcing requirements. These changes include improvements to capture of housing information, risk assessment outcomes, and unmet need, alongside functional improvements to enhance the system use experience for users, and improve data quality for national data submissions.

Additional service improvements

In addition to the areas outlined above, the Authority is progressing service improvements in relation to youth, in particular, young people leaving care and the child protection interface with the homelessness sector.

The Authority is undertaking work to progress Justice Nyland’s Child Protection Systems Royal Commission recommendation - to develop an innovative housing model for care leavers. A cross government, data matching exercise is currently taking place to determine the scope of need.


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The Authority has also identified young people as a priority homelessness cohort. Analysis of longitudinal H2H data for young people aged 15 to 24 years who sought assistance from Specialist Homelessness Services (SHS) demonstrated systemic issues in four areas:

1. Increasing levels of risk and vulnerability for young people accessing the sector2. Increasing chronicity of young people experiencing homelessness3. Young people supported by youth agencies are exiting with poorer outcomes4. Minimal focus placed on increasing participation in employment and education

In response to these issues and to address the pathways into homelessness, the Authority will consult with specialist youth homelessness stakeholders to develop responses through service design and improved partnerships.

Client demographics

On 14 March 2018, the Australian Bureau of Statistics released the Census of Population and Housing: Estimating homelessness 2016, which provided statistical estimates of the prevalence of homelessness in Australia from the 2016 Census. Nationally, there were 116,427 homeless people on Census night, 6,224 (5.3 per cent) of whom were South Australians. This is an under-representation in the homeless cohort compared to the state’s seven per cent share of the general Australian population.

South Australia’s estimated homeless population was a seven per cent increase from the 2011 Census, compared to the national increase of 14 per cent. ‘Severe’ crowding was the single largest contributor (2,140 people, or 34 per cent of homeless people) to South Australia’s increase, and has been for the past three Censuses, reflecting national trends.

The rate of homelessness amongst ATSI people has decreased by 24 per cent, in line with national trends. Older South Australians experiencing homelessness have seen the greatest increase amongst all other age groups since 2011.

Between 2016-17 and 2017-18, South Australia’s H2H system recorded a 4.5 per cent decrease in the number of clients accessing homelessness services. Over the same period, clients have shown decreased risk and vulnerability, with eight per cent fewer clients presenting as homeless.1

Of the 21,402 clients recorded in 2017-18, approximately: • 61% were women• 23% were children (aged 0 to 14 years)• 22% were youth (aged 15 to 24 years)• 37% were identified with DAFV issues• 27% identified as Aboriginal or Torres Strait Islander (ATSI).

Contract performance management

The Authority manages the performance of the SHS in line with their contractual arrangements. A number of significant improvements were progressed by the Authority in 2017-18, which will continue under the new funding agreement.

A new homelessness governance structure was endorsed in 2017 that promotes increased accountability and collaboration with the sector at regional and leadership levels. This structure has been complemented by an improved approach to contract management that was influenced by the following key drivers: • A need to align with the State Procurement Board’s Procurement Reform Strategy• An increased organisational focus on the identification and assessment of risk and

performance

1 Homelessness definition was updated in 2016-17.


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• An understanding of best practice contract management obtained through external training.

The Authority commenced a new contract and performance management framework in August 2017, with the aim to improve contract and performance management through data use and strengthened accountability measures. The framework will be reviewed late-2018. Under the revised contract management framework, SHS are assigned two risks; a contract risk classification and a performance risk level.

SHS must meet the following Key Performance Indicators (KPIs), which connect with the objectives, outcomes and outputs of the NPAH:

SHS Key Performance Indicators Target %

2017-18 Performance %

1. Proportion of support periods where clients were nothomeless on exit 90 84

2. Proportion of support periods where clients who wererough sleeping at intake were in accommodation at exit 70 82

3. Proportion of support periods where clients did not exitinto rough sleeping 95 98

4. Proportion of support periods where clients whorequired employment, education or training assistancewere provided with or connected to those services:

a. Employmentb. Educationc. Training

70 a. 85b. 96c. 92

5. Proportion of support periods where clients received aH2H data system assessment 80 66

6. Proportion of support periods where assessed clientshad a SHS case management plan in place 80 87

Some SHS also have specific KPIs, outcomes and outputs that relate to their unique programs in their service agreements.

Quarterly monitoring of data occurs to ensure SHS are meeting their KPIs, outcomes and outputs. Where SHS are not meeting their obligations, strategies are put in place to address the area of concern. Monitoring of expenditure is also included in the quarterly review activities undertaken by contract managers.

Contract risk

Contract risk is determined based on a combination of the financial value of the contract and the strategic risk posed by that service to clients, the homelessness sector and the department. The contract risk is assigned from the outset of a contract and remains for the life of the contract, unless substantial changes are made to the contract or strategic environment, and sets a baseline performance monitoring cycle. It also determines the frequency of performance reviews and contact with the Authority more broadly.

The monetary value is based on the accumulative value over the contract period. The higher the monetary value, the higher the value risk.


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The strategic risk assigned to a service is determined by giving a score of one (low) to four (extreme) based on the perceived level of risk to the clients, the sector, and the Authority should the service fail.

The table below provides the metrics for contract risk classification.

Contract Risk

Routine low value + low risk

Focused Low Value low value + potentially higher risk

High Value high value + potentially lower risk

Strategic high value + high risk

Performance risk

Following performance reviews conducted from August to November 2017, a performance assessment score was assigned for each service. These were based on governance, finance, service delivery and performance improvement, and align to contractual obligations. The performance risk level and score parameters are:

Performance risk classification Score parameters

High 24 and over

Medium 13 - 23

Low under 13

Approximately 40 per cent of the services were identified as high performance risk due to contributing factors such as the required policies and procedures not being in place.

It is anticipated that services will update the required documents over the next few months, reducing the number of services with high performance risk ratings. Actions for improvement across all assessed areas are captured in a performance improvement plan, which the Authority monitors to ensure outstanding issues are completed within agreed timeframes.


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Summary – Contract and Performance Risk

The contract risk determines the Authority’s minimum involvement with the service for the duration of the contract. SHS with a high performance risk due to issues identified during performance reviews may prompt an increase in performance monitoring and discussions between the Authority and the service.

The table below provides a snapshot of the contract risk classification and performance risk level for the 80 SHS assessed.

Contract Risk Performance Risk Total number of Services

Strategic

High 6

Medium 2

Low 1

High Value Focused

High 10

Medium 16

Low 0

Low Value Focused

High 11

Medium 11

Low 0

Routine

High 5

Medium 18

Low 0

Total 80


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Statement of Assurance

In accordance with the terms of the Transitional National Partnership Agreement on Homelessness 2017-18 (NPAH), Clause 41, where funding is agreed to be matched on a 50/50 basis, I confirm the Commonwealth contribution of $9.05 million for 2017-18 has been matched by South Australia.

Total NPAH is $18.1 million.

I also confirm, in accordance with Clause 41 of the NPAH, that supplementation funding for the Pay Equity Orders has been distributed to Eligible Service Providers in 2017-18 through a clear and fair process that is consistent with the principles of procedural fairness.

The Project Plan submitted by South Australia includes the following funding sources for 2017-18:

National Partnership Agreement on Homelessness $18.1m National Affordable Housing Agreement $43.6m Other State funding $3.1m Total $64.8m

John Kolaczkos Principal Management Accountant Finance and Business Services South Australian Department of Human Services

1

Part 2: Initiatives delivered under the Transitional National Partnership Agreement on Homelessness 2017-18

No *Initiative Title Short description of Initiative Output/s addressed (refer to Clause 15 of NPAH)

Name of Service Provider/s ** Client Numbers 2017-18

Service coverage area

1 Adolescent Community Brokerage - State-wide & Metropolitan Response

Provides assistance to young people under the Guardianship of the Minister or those experiencing disadvantage and who have been identified as homeless or at risk of homelessness. Promotes placement/housing stability and addresses issues that have a detrimental impact on the successful transition into independent living for the young person.

(b) (c) (g) Department for Child Protection 319

State-wide

2 Aged Homelessness Assistance Program - State-wide & Metropolitan Response

Provides people over 50 years of age with housing and support via 48 properties in the metropolitan area. Supporting Housing Packages (SHP)

(d) (e) SA Housing Authority 109 State-wide

3 Supported Accommodation Service - State-wide & Metropolitan Response

Catherine House Supported Accommodation Service provides accommodation and outreach case management and support to women who are homeless.

(a) (g) (j) Catherine House Inc. 129 State-wide

4 Child Focused Support - State-wide & Metropolitan Response

Also known as Together 4 Kids, this provides individual and group supports for children aged 0-12 years accompanying adults within the SHS Sector

(b) (c) (e) (f) Relationships Australia (SA) Health Promotion Services

302 State-wide

5 Common Ground - State-wide & Metropolitan Response

Provides long term supported housing for homeless people, rough sleepers and low-income tenants creating a mixed community model. Properties are located at Light Square, Franklin Street and Mellor Street in the Adelaide CBD.

(g) Common Ground Adelaide Limited

110 State-wide

2




6 Ex-custodial Homelessness Support Service - State-wide & Metropolitan Response

This service (including Perpetrator Program) provides outreach support and case management to adults exiting a custodial setting or who have obligations linked to the justice system including bail, parole, home detention, and community orders.

(g) (i) OARS Community Transitions 598 State-wide

7 Financial Services Clinic - State-wide & Metropolitan Response

Provides individual financial counselling, planning and advice to people who are homeless or at risk of homelessness

(j) (g) Anglicare SA Inc. 129 State-wide

8 Homeless and Vulnerable People Project - State-wide & Metropolitan Response

Monitors numbers and locations of homeless people in the city with the aim of reducing these numbers by referring any people camping and/or congregating in the Park Lands to Street to Home to enable case management and support. Helps to identify service gaps, improve relationships between homeless and other vulnerable people, support agencies, Adelaide City residents, business owners and other relevant stakeholders which will enable better responses to homeless and vulnerable people in the city of Adelaide.

(l) The Corporation of the City of Adelaide

No direct client contact

State-wide

9 Integrating Housing Exits - State-wide & Metropolitan Response

Provides housing and support to people exiting custody who have been incarcerated for less than 12 months, assessed as having a Category 1 housing need assessment, with complex issues and a history of homelessness, via 60 properties.

(g) (i) Department for Correctional Services

137 State-wide

10 St John’s Youth Service - State-wide & Metropolitan Response

Also known as youth110. An intensive supported accommodation service for young people situated within an inner-city

(b) (c) St John’s Youth Services Inc. 155 State-wide

3




innovative six-star energy rated development that also incorporates home ownership and affordable housing. The youth crisis accommodation component includes 30 self-contained apartments with 24/7 support providing a housing first response to highly vulnerable young people experiencing homelessness. The length of client stay is dependent on individual needs and case planning.

11 St Vincent’s Homeless Persons Accommodation - State-wide & Metropolitan Response

Provides crisis accommodation in a purpose built facility for male adults who are homeless. People living in the facility are provided with in-centre support and links to case management. Up to 49 people can be accommodated at any one time. This facility is operational 24/7.

(g) (f) (e) St Vincent de Paul Society (SA) Inc.

576 State-wide

12 Schools Assertive Outreach - State-wide & Metropolitan Response

Provides support to young people who are homeless or at risk of homelessness to maintain their connection with education and/or training during periods of housing instability.

(l) (b) (c) Catholic Church Endowment Society Inc. (Centacare Catholic Family Services)

155 State-wide

13 Street to Home - State-wide & Metropolitan Response

A multi-disciplinary assertive outreach program that provides case management and professional assessment and referral of people rough sleeping across metro Adelaide. The service is jointly funded by Health SA, reflecting the various professional streams employed by the service.

(f) (h) (l) (e) Central Adelaide Local Health Service

295 State-wide

14 Street to Home Integrated Homelessness Program -

Works in partnership with Street to Home and other city service providers who work

(e) (f) (h) (l) (g) (k) SA Housing Authority 43 State-wide

4




State-wide & Metropolitan Response

with rough sleepers and people with high and complex needs. Undertakes a range of activities in relation to the management of short term tenancies and works closely with agencies who provide case management services to ensure clients have an opportunity to achieve the stability and support required to successfully move on to longer term housing options.

15 Therapeutic Youth Service - State-wide & Metropolitan Response

Provides housing and onsite outreach support and counselling to young people aged 12-17 who are at risk of homelessness but have potential for family reunification. Support is focussed on reunification (where appropriate) or the establishment of independent living skills.

(b) (c) (f)

Uniting Communities Mt Gambier – 32 Adelaide – 313

TOTAL: 345

State-wide

16 Towards Independence - State-wide & Metropolitan Response

Provides supported accommodation for homeless people rehabilitating from addiction and progressing towards long-term, stable housing and support.

(e) (g) The Salvation Army (SA) Property Trust

154 State-wide

17 Extreme Weather Response Brokerage Service - State-wide & Metropolitan Response

Ensures there are appropriate provisions available to rough sleepers during extreme weather conditions.

(l) Uniting Communities Inc. No direct client contact

State-wide

18 Young Family Support Program - State-wide & Metropolitan Response

Provides individual case management and housing outcomes to young families who are homeless or at risk of homelessness or young women who are either pregnant or have accompanying children and are homeless or at risk of homelessness.

(g) (c) Catholic Church Endowment Society Inc. (Centacare Catholic Family Services)

467 State-wide

5




19 Youth Justice - State-wide & Metropolitan Response

Provides housing and support to young people aged 16-25 years transitioning from custodial institutions via 20 properties.

(g) (b) (c) (i) SYC Ltd 29 State-wide

20 DAFV – Adelaide Domestic Violence Crisis Accommodation - State-wide & Metropolitan Response

Provides crisis accommodation and support through a core and cluster model comprising six units, with a further three units off-site.

(a)

The Salvation Army (SA) Property Trust

96 State-wide

21 DAFV – Domestic Violence Safety Packages - State-wide & Metropolitan Response

Domestic Violence Safety Packages (also known as Staying Home Staying Safe) provides individual safety packages and risk assessments across the state to enable women and their children who are experiencing or escaping DAFV to safely remain in or return to their homes.

(a)

Victim Support Service 573 State-wide

22 State-wide CALD Domestic Violence Service

Provides specialist support to culturally and linguistically diverse (CALD) women and their children who are experiencing or escaping DAFV, through joint case management. The service also provides workforce development training to the regional DAFV services to enhance their capacity to deliver supports to CALD women and their children.

(a) (g) (l) (m) Women’s Safety Services SA Incorporated

380 State-wide

23 ATHOS - State-wide and Metropolitan Response

Aboriginal Transitional Housing Outreach Service (ATHOS) provides a 24/7 crisis accommodation service at Hendon, and transit and outreach houses that provide accommodation and support to Aboriginal people from regional and remote communities who are transient and at risk of sleeping rough.

(h) (e) (f) (g) (c) Uniting Care Wesley Adelaide Inc.

283 State-wide

6




24 Youth Accommodation Aboriginal Specific Homelessness Service - State-wide and Metropolitan Response

Provides short, medium and long-term accommodation with support to young Aboriginal people via 24/7 facilities called Olga Fudge Lodge (Westbourne Park) and Narungga House (Somerton Park).

(b) (c) Aboriginal Family Support Services Inc.

107 State-wide

25 Homelessness Gateways The Telephone Homelessness Gateways respond to people who are homeless, at risk of homelessness and/or fleeing DAFV and require a crisis response including accommodation. This is part of a holistic 24 hour telephone Gateway system. The Gateway refers clients to regional homelessness and DAFV services according to their assessment of needs.

(a) (b) (c) (g) (l)

SYC Ltd 594 State-wide

Uniting Care Wesley 4,005 State-wide Women’s Safety Services SA Inc.

1,552 State-wide

26 Northern and Inner Northern Generic Homelessness Service - Northern Adelaide Regional Response

Provides support and accommodation to adults and families who are homeless or at risk of homelessness. SHP, Metropolitan Boarding House (MBH), Intensive Tenancy Support (ITS)

(g) (i), (f) (c) Anglicare SA Inc. 1,371 Tea Tree Gully; Salisbury

27 Outer Northern Generic Homelessness Service - Northern Adelaide Regional Response

Provides support and accommodation to adults and families, who are homeless or at risk of homelessness. SHP, ITS, MBH

(g) (c) (f) Anglicare SA Inc. 1,135 Playford; Gawler; Barossa; Light; Mallala

28 Northern Adelaide Regional Response - Inner North and North East Youth Homelessness Service

Provides support and accommodation to young people less than 25 years of age, who are homeless or at risk of homelessness. SHP

(b) (c) (f) The Salvation Army (SA) Property Trust

574 Tea Tree Gully; Salisbury; Port Adelaide Enfield

29 Outer North Youth Homelessness Service -

Provides support and accommodation to young people less than 25 years of age, who are homeless or at risk of homelessness.

(b) (c) (f) Catholic Church Endowment Society Inc. (Centacare Catholic Family Services)

Barossa = 46 Elizabeth = 376

Total: 422

Playford; Barossa; Gawler; Light; Mallala

7




Northern Adelaide Regional Response

SHP

30 Northern Adelaide Regional Response - DAFV

Provides support and accommodation to women and children escaping DAFV who are homeless or at risk of homelessness. SHP

(a) (g) (j) Northern Domestic Violence Service Inc.

999 Playford; Barossa; Gawler; Light; Mallala

31 Northern Regional Domestic Violence and Aboriginal Family Violence Service

Support and accommodation to Aboriginal women and children escaping DAFV who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Nunga Mi:Minar Inc. 186 Adelaide; Port Adelaide; Enfield; Prospect

32 Community Transition Workers – Day Centre - Eastern Adelaide Regional Response

A Community Transitional worker is located in a day centre and provides assertive case management and transition support for clients at risk of homelessness to connect with local services, education and employment, recreational activities and social supports within their community.

(h) (d) (e ) (c) (f) Baptist Care SA

181 Adelaide LGA

33 Eastern Adelaide Generic Homelessness Service - Eastern Adelaide Regional Response

Provides support and accommodation to adults and families, who are homeless or at risk of homelessness. *ITS, MBH, SHP

(g) (c) (j) (f) Hutt Street Centre Inc. 915 Adelaide; Prospect; Walkerville; Norwood, Payneham & St Peters; Campbelltown; Burnside; Unley

34 Eastern Adelaide Youth Homelessness Service - Eastern Adelaide Regional Response

Provides support and accommodation to young people under 25 years of age, who are homeless or at risk of homelessness.

(b) (c) (f) (e) SYC Ltd 398 Adelaide; Prospect; Walkerville; Norwood, Payneham & St Peters; Campbelltown; Burnside; Unley

35 Terrace Boarding House Liaison Worker Program - Eastern Adelaide Regional Response

Provides case management support and referral for services for people who are homeless or at risk of homelessness and reside in the Terrace boarding house facility.

(g) (h) Unity Housing Company Ltd 42 Adelaide

8




SHP

36 Eastern Adelaide Regional Response -DAFV

Provides support and accommodation to women and children escaping DAFV who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Women’s Safety Services SA Inc.

428 Unley; Burnside; Adelaide; Norwood, Payneham & St Peters; Campbelltown; Walkerville; Prospect; Port Adelaide Enfield

37

Eastern Adelaide Regional Response - ATSI Specific

Provides support and accommodation to Aboriginal people (single adults and families with children) who are homeless or at risk of homelessness. SHP, ITS

(g) (b) (j) (f) Baptist Care SA Inc. 289 Adelaide; Prospect; Walkerville; Norwood, Payneham & St Peters; Campbelltown; Burnside; Unley

38 Inner southern Generic Homelessness Service - Southern Adelaide Regional Response


(g) (b) (j) (e) (f) (k) Uniting Care Wesley Bowden Inc.

721 Marion; Holdfast Bay; Mitcham

39 Inner Southern Youth Homelessness Service - Southern Adelaide Regional Response

Provides support and accommodation to young people under 25 years of age, who are homeless or at risk of homelessness. SHP

(b) (j) (g) (e) Baptist Care SA Inc. 238 Marion; Holdfast Bay; Mitcham

40 Outer Southern Generic Homelessness Service - Southern Adelaide Regional Response


(g) (c) (j) (e) (f) (k) Lutheran Community Care 1,154 Onkaparinga

41 Outer Southern Youth Homelessness Service - Southern Adelaide Regional Response


(b) (j) (f) (e) (g) Junction Australia 560 Onkaparinga

42 Southern Adelaide Regional Response – Domestic Violence

Provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Southern Domestic Violence Service Inc.

506 Holdfast Bay; Marion; Mitcham; Onkaparinga

9




43 Southern Adelaide Regional Response – Domestic Violence

Provides support and accommodation to Aboriginal women and children escaping DAFV, who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Southern Domestic Violence Service Inc.

134 Holdfast Bay; Marion; Mitcham; Onkaparinga; Unley; Burnside; Adelaide; Norwood, Payneham & St Peters; West Torrens

44 Western Generic Homelessness Service - Western Adelaide Regional Response

Provides support and accommodation to adults and families, who are homeless or at risk of homelessness. SHP, MBH, ITS

(g) (c) (j) (e) (f) (k) Uniting Care Wesley Port Adelaide Inc.

1,423 West Torrens; Charles Sturt; Port Adelaide-Enfield

45 Western Youth Homelessness Service - Western Adelaide Regional Response


(b) (j) (f) (e) Uniting Care Wesley Port Adelaide Inc.

357 West Torrens; Charles Sturt; Port Adelaide-Enfield; Unicorp Western

46 Ladder St Vincent Street - Western Adelaide Regional Response

Provides young people between the ages of 16 and 21 with stable housing linked to life skills, education, training and workforce participation via 23 dwellings

(d) (b) St John's Youth Services 45 Port Adelaide-Enfield

47 Western Adelaide Regional Response - DAFV


(a) (g) (j)

Women's Safety Services SA Inc.

518 West Torrens; Charles Sturt; Prospect (part); Port Adelaide Enfield (part)

48 Western Adelaide Regional Response - ATSI Specific

Provides support and accommodation to Aboriginal people (single adults and families with children) who are homeless or at risk of homelessness. SHP

(g) (c) (j) (e) (f) (k) Aboriginal Sobriety Group Inc.

120 West Torrens; Charles Sturt; Port Adelaide-Enfield/ Park/Port/Coast

49 Eyre and Western Regional Response -Ceduna

Ceduna Generic Homelessness Service (including Ceduna Assertive Outreach) provides outreach support and case management to people who are homeless or

(g) (c) (j) (e) (f) (k) Catholic Diocese of Port Pirie Inc.

156 Ceduna

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at risk of homelessness and are residing in, or transient within the Ceduna area. SHP, ITS

50 Eyre and Western Regional Response – Port Lincoln and Whyalla

The Port Lincoln and Whyalla Generic Homelessness Service (Youth Focus) provides support and accommodation to adults, families and young people who are homeless or at risk of homelessness. ITS, SHP

(g) (b) (c) (j) (e) (f) (k) West Coast Youth and Community Support Inc.

268 Port Lincoln; Unincorp.Port Lincoln; Cleve; Elliston; Kimba; Lower Eyre Peninsula; Tumby Bay; Franklin Harbour; Le Hunte.

Catholic Church Endowment Society Inc. through Centacare Catholic Family Services

309 Whyalla

51 Eyre and Western Regional Response – DAFV

The Ceduna, Port Lincoln and Whyalla Regional Domestic Violence and Aboriginal Family Violence Services provide support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Catholic Diocese of Port Pirie Inc.

119 Ceduna

(a) (g) (j)

Yarredi Services Inc. 218 Port Lincoln; Unincorp.Port Lincoln; Cleve; Elliston; Kimba; Lower Eyre Peninsula; Tumby Bay; Franklin Harbour; Le Hunte

(a) (g) (j) Catholic Church Endowment Society Inc. through Centacare Catholic Family Services

100 Whyalla

52 Port Augusta Generic Homelessness Service - Far North Regional Response

Provides support and accommodation to adults and families, who are homeless or at risk of homelessness. SHP, ITS, Common Ground

(g) (c) (j) (e) (f) (k) The Salvation Army (SA) Property Trust

307 Port Augusta; Flinders Ranges DC; Unicorp Flinders Ranges; Unicorp Far North (incl Roxby Downs)

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53 Port Augusta Youth Homelessness Service - Far North Regional Response

Povides support and accommodation to young people under 25 years of age, who are homeless or at risk of homelessness. SHP

(b) (j) (f) (e) Uniting Care Wesley Country SA Inc.

149 Port Augusta; Flinders Ranges DC; Unicorp Flinders Ranges; Unicorp Far North (incl Roxby Downs)

54 DAFV (Coober Pedy) - Far North Regional Response

Coober Pedy Regional Violence and Aboriginal Family Violence Service provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness. The service also provides support and transport for Aboriginal people leaving/returning to the APY Lands in partnership with NPY Women’s Council Domestic and Family Violence Service and Ceduna Regional Domestic and Family Violence Service.

(a) (g) (j)

Uniting Care Wesley Country SA Inc.

54 Cooper Pedy; Umoona Community

55 Far North Regional Response - DAFV (APY)

NPY Women’s Council Domestic and Family Violence Service provides support and case management to Aboriginal women and their children who are experiencing DAFV on the APY Lands. The service further assists with transport for Aboriginal people leaving/returning to the APY Lands in partnership with Coober Pedy Regional Domestic and Family Violence Service and Ceduna Regional Domestic and Family Violence Service.

(a) (g) (j) NPY Women's Council 306 APY Lands

56 Far North Regional Response - DAFV (Port Augusta)

Port Augusta Regional Domestic Violence and Aboriginal Family Violence Service provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness.

(a) (g) (j)


161 Port Augusta; Roxby Downs; Flinders Ranges; Unicorp Far North

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SHP

57 Far North Regional Response (ATSI Specific) – Coober Pedy

Coober Pedy Homelessness and Support Service incorporates responses for homeless Aboriginal people, intensive tenancy support for existing tenancies most at risk due to overcrowding, and Return to Country. ITS

(h) (e) (f) (g) SA Housing Authority 134 Coober Pedy

58 Far North Regional Response (ATSI Specific) – Port Augusta

Port Augusta Transitional Accommodation Centre (Lakeview) provides safe and secure accommodation for Aboriginal people who are homeless and who visit regional centres for services, health treatment and other reasons.

(h) (e) SA Housing Authority 305 Port Augusta

59 Yorke and Mid North Regional Response

Yorke and Mid North Generic Homelessness Service, provides support and accommodation to youth, adults and families, who are homeless or at risk of homelessness. SHP, ITS

(g) (c) (j) (e) (f) (k) Uniting Care Wesley Country SA Inc.

561 Wakefield; Clare & Gilbert Valleys; Goyder; Peterborough; Northern Areas; Port Pirie; Barunga West; Copper Coast; Yorke Peninsula; Orroroo; Carrieton; Mt Remarkable.

60 Yorke and Mid North Regional Response- DAFV

Yorke and Mid North Domestic Violence Service provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness. SHP

(a) (g) (j)


273 Port Pirie; Barunga West; Copper Coast; York Peninsula; Clare; Gilbert Valley; Wakefield; Goyder; Mount Remarkable

61 Fleurieu and Kangaroo Island Regional Response

Fleurieu and Kangaroo Island Generic Homelessness Service provides support and accommodation to adults and families, who are homeless or at risk of homelessness. ITS, SHP

(g) (c) (j) (e) (f) (k) Junction Australia 268 Alexandrina; Victor Harbor; Yankalilla; Kangaroo Island

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62 Fleurieu and Kangaroo Island Regional Response - DAFV

Fleurieu and Kangaroo Island Domestic Violence Service provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness.

(a) (g) (j)

Junction Australia 114 Alexandrina; Victor Harbor; Yankalilla; Kangaroo Island

63 Riverland Assertive Outreach - Murray Mallee Regional Response

Provides an assertive and intensive case management response to engage with people sleeping rough in the Riverland region and provide them with appropriate accommodation. SHP

(h) (e)

Life Without Barriers 166 Loxton; Waikerie; Berri; Barmera; Renmark/Paringa

64

Southern Country Generic Homelessness Service Southern Country Generic Homelessness Service - Murray Mallee Regional Response

Provides support and accommodation to adults and families, who are homeless or at risk of homelessness. SHP, ITS

(g) (c) (j) (e) (f) (k) (b)

Anglican Community Care Inc.

414 Murray Bridge; The Coorong; Southern Mallee; Karoonda East; Adelaide Hills; Mount Barker; Berri /Barmera Council; Renmark/Paringa DC; Loxton/Waikerie DC; Mid Murray Council (part); Riverland

Anglican Community Care Inc.

381

65 Murray Mallee Regional Response – DAFV

Murray Mallee including Adelaide Hills Domestic Violence Service provides support and accommodation to women and children escaping DAFV, who are homeless or at risk of homelessness. SHP

(a) (g) (j)

Catholic Church Endowment Society Inc. through Centacare Catholic Family Services

195 Murray Bridge; The Coorong; Southern Mallee; Karoonda East; Adelaide Hills; Mount Barker; Berri / Barmera Council; Renmark/Paringa DC; Loxton/Waikerie DC; Mid Murray Council; Riverland

66 Limestone Coast Regional Response

Southern Country Generic Homelessness Service – Limestone Coast provides support

(g) (c) (j) (e) (f) (k) Anglican Community Care Inc.

520 Mount Gambier; Grant; Wattle Range; Naracoorte-

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and accommodation to adults and families, who are homeless or at risk of homelessness. SHP, ITS

Lucinda; Robe; Kingston; Tatiara

67 Limestone Coast Domestic Violence Service Limestone Coast Regional Response – DAFV


(a) Catholic Church Endowment Society Inc. through Centacare Catholic Family Services

278 Mount Gambier; Tatiara; Naracoorte; Lucindale; Robe; Wattle Range; Grant

68 Workforce Development Delivers an annual calendar of training for staff of SHSs on a range of topics such as mental health first aid, client grief and loss and responding to self-harm and suicide to ensure staff are equipped to work with a complex and vulnerable client group. Training is also offered on the H2H Case Management System and Generating Positive Pathways to enhance collaborative responses by demonstrating how the use of consistent tools and frameworks contribute to best practice in service delivery. Aboriginal cultural competency training is provided by an independent Aboriginal provider who also deliver a consultancy to assist services to provide a more culturally responsive service

(l) (m) The Department for Human Services

No Client contact State-wide

69 Sector Consultation and Engagement

An ongoing sector communication and information coordination role is undertaken by the SA Housing Authority.

(l) SA Housing Authority No client contact State-wide

*Please note: Initiatives can have numerous programs or projects with different service providers that are delivering specific shared outcomes with time and cost constraints. ** Clients attending different outlets of the same initiative may be counted twice.

goui government of - sa housing authority · 2020. 5. 20. · identify the location of people...

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