governing our great cities

Governing our great cities

[email protected] @benatipsosmori

Ben Page , Chief Executive, Ipsos MORI

45

37

36

28

24

22

15

10

5

4

Our History

The NHS

British Army/armed forces

The Royal Family

Our culture and arts

Our system of democracy

Having a free press/media

British sports teams

Our position in the world

British business

Source: Ipsos MORI/Design Council

Base: 1,003 British adults, 25-31 May 2012

Overall, which two or three of the following, would you say makes you most proud to be British?

0

10

20

30

40

50

60

70

May1997

May1998

May1999

May2000

May2001

May2002

May2003

May2004

May2005

May2006

May2007

May2008

May2009

May2010

May2011

May2012

May2013

May2014

Falling concern about the economy

What do you see as the most/other important issues facing Britain today?

Base: representative sample of c.1,000 British adults age 18+ each month, interviewed face-to-face in home Source: Ipsos MORI Issues Index

Global Recession

and Russian

Financial crisis

Highest score since 1992.

Most important issue for

the first time

Sub-prime

mortgage crisis

in the US

Northern

Rock

nationalised

End of

recession

announced

Bank

bailout

Cameron becomes

PM

Lowest score

since June 2008

(30%)

Base: representative sample of c.1,000 British adults age 18+ each month, interviewed face-to-face in home Source: Ipsos MORI Issues Index

Record concern about inequality

What do you see as the most/other important issues facing Britain today?

0

5

10

15

20

May1998

May1999

May2000

May2001

May2002

May2003

May2004

May2005

May2006

May2007

May2008

May2009

May2010

May2011

May2012

May2013

May2014

Sept 1999:

Alastair Darling –

“one child in

three” living in

poverty

July 2014 –

highest score

recorded

(18%)

January 2005 –

Make Poverty

History

campaign

launched on New

Year’s Day

Cameron becomes

PM

© Ipsos MORI | Version 1 | Public (DELETE CLASSIFICATION) Version 1 | Internal Use Only Version 1 | Confidential Version 1 | Strictly Confidential

Global Trends Survey | July 2014

GLOBALBUT LOCAL

People are happier and

more optimistic about

closer to home – SAY

want local issues

resolved at local level

More localist than anywhere else

61%

59%

58%

56%

55%

52%

51%

47%

47%

46%

46%

45%

42%

42%

39%

37%

37%

34%

30%

26%

26%

27%

28%

21%

31%

24%

31%

22%

17%

29%

27%

24%

26%

36%

18%

33%

31%

32%

13%

14%

13%

23%

15%

20%

25%

22%

31%

37%

26%

28%

31%

34%

35%

27%

46%

33%

40%

42%

US

GB

Canada

S Africa

France

Australia

Italy

Japan

India

Turkey

Poland

Total

Brazil

Russia

Spain

Germany

Argentina

Belgium

Sweden

S Korea

1 to 2

4 to 5

Total

Great Britain

Which comes closest to your own opinion?

A. Decisions about public services (e.g. public transportation, public education, public safety and social services), are better if they are made locally OR

B. Decisions about public services are better if they are made nationally

Base: 16,039 adults across 20 countries (1,000 GB), online, 3-17 Sept 2013 Question 12 (no China)

1

2

3

4

5

6

8

7

9

10

11

T

12

13

14

15

16

17

18

19



The authority problem

Version 1 | Public© Ipsos MORI

Satisfaction with Government

31%

27%

25%

24%

23%

22%

20%

17%

16%

15%

14%

14%

13%

12%

11%

10%

7%

5%

5%

3%

25%

31%

32%

23%

18%

33%

23%

24%

18%

33%

41%

29%

30%

19%

20%

12%

12%

13%

45%

41%

42%

53%

59%

61%

47%

59%

60%

67%

53%

51%

46%

59%

59%

71%

73%

82%

84%

84%

Satisfied

Dissatisfie

dTotal

Great

Britain

Overall, how

satisfied or

dissatisfied are you

with…?

The way the

government is

running the country

Base: 16,039 adults across 20 countries (1,000 GB), online, 3-17 Sept 2013 Question 8b (no China)

1

2

3

4

5

6

8

7

T

9

10

11

12

13

14

15

16

17

18

19


Satisfaction with Government

31%

27%

25%

24%

23%

22%

20%

17%

16%

15%

14%

14%

13%

12%

11%

10%

7%

5%

5%

3%

25%

31%

32%

23%

18%

33%

23%

24%

18%

33%

41%

29%

30%

19%

20%

12%

12%

13%

45%

41%

42%

53%

59%

61%

47%

59%

60%

67%

53%

51%

46%

59%

59%

71%

73%

82%

84%

84%

Sweden

Germa…

Canada

India

Turkey

Argent…

Austra…

GB

Total

US

S Korea

Belgium

Japan

Russia

Brazil

Poland

France

Spain

S Africa

Italy

Satisfied

Dissatisfie

dTotal

Great

Britain

Overall, how

satisfied or

dissatisfied are you

with…?

The way the

government is

running the country

Base: 16,039 adults across 20 countries (1,000 GB), online, 3-17 Sept 2013 Question 8b (no China)

1

2

3

4

5

6

8

7

T

9

10

11

12

13

14

15

16

17

18

19


30 years of trends in “trust”

c.1,000-2,000 Ipsos MORI/British Medical Association

0

10

20

30

40

50

60

70

80

90

100

1983 1993 1997 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2013

Doctor #REF! #REF!

Judge #REF! Clergyman/Priests

The police #REF! #REF!

Ordinary Man/Woman in the street Civil Servants Pollsters

#REF! #REF! #REF!

Government Ministers Politicians Generally #REF!

#REF! #REF!

TRUST IN CENTRAL INSTITUTIONS..

0

10

20

30

40

%

How much do you trust a British government of any party to place the needs of this country above the interests of their own political party?

% “almost never”

Source: British Social Attitudes, 1986-2011

2%

19%

24%

26%

23%

6%2%10%

24%

23%

31%

11%3%

23%

28%

24%

14%

7%

Strongly

disagree

Neither

agree

nor

disagree

Government distrusted – but you’re best

I would now like to ask you some questions about the way Britain is governed. How strongly, if at all,

do you agree or disagree with each of the following statements? “[xxx] acts in the best interests of

people like me”

Base: 1,967 British adults 16+, 26 September – 3 October 2014 Source: Ipsos MORI

Strongly

agree

Tend to

disagreeDon’t know

Tend to

agree

UK GovernmentLocal government European

Parliament

21%

49%

26%

38%

12%

54%

Version 1 | Internal Use Only © Ipsos MORI

Who do you trust most to make decisions about how services are

provided in your local area?

Most say they trust their council most…

Base: 1,015 British adults 18+ Ipsos MORI, January 2013

79%

11%

8%2%

Your localcouncil

The Coalitiongovernment

Neither

Don't know

Version 1 | Internal Use Only© Ipsos MORI

36 38 3735 34

29

3633

52 5457

60 6162

64 63

10

20

30

40

50

60

70

2001 2003 2005 2007-08 2008-09 2009-10 2010-11 2012-13

Parliament Local Council

Public trusts councils more than national government

Base: Core sample in England; (2001: 9,270, 2003: 8,859, 2005: 9,104, 2007-08: 8,729, 2008-09: 8,706, 2009-10: 8,677, 2010-11: 9,521,

Aug 2012 – April 2013: 6,915)

Trust %

Source: Citizenship Survey/ Community Life Survey

Version 1 | Internal Use Only© Ipsos MORI

812

171720

27262525

344537

465755

6257

7074

8881

74727168

636260

5547

4039

3431292926

19171480

11110

DoctorsTeachers

ProfessorsJudges

ScientistsClergyman/Priests

The PoliceTelevision News Readers

Social workersThe ordinary man/woman in

Civil ServantsManagers in the NHS

PollstersTrade Union officials

Local councillorsBusiness Leaders

BankersManagers in local government

JournalistsGovernment Ministers

Politicians generally

% Not trust % Trust

Ipsos MORI Veracity Index reinforces this message

Q. “Would you tell me whether you generally trust them to tell the truth or not?”

Base: 1,026 United Kingdom adults aged 15+, 10-16 June 2011 Source: Ipsos MORI/BMA

16

Version 1 | Public (DELETE CLASSIFICATION) Version 1 | Internal Use Only Version 1 | Confidential Version 1 | Strictly

Confidential

© Ipsos MORI

63%… say they have not noticed any

changes to the services provided

by their local councils

17


Confidential

© Ipsos MORI

What sort of

democracy?

18


Confidential

© Ipsos MORI

Q Which of the following challenges do you think will be most important to public

services as a whole over the next five years? Please pick three. And which one is least

important?

What are people worried about?

Base: Adults aged 15+ in Great Britain (997) 11th – 17th April 2014

47%

34%

25%

23%

22%

21%

17%

16%

13%

10%

Budget cuts

Changes in society (ageing population,immigration)

Finding new ways to deliver servicesmore efficiently

Changes in people’s health and lifestyles

Responding to changes in the Government’s policies

Retaining good staff and positivemorale

Losing public support in their ability todeliver services

Protecting personal data and keepinginformation secure

Tackling the effects of climate change

Having good relationships with otherorganisations they work with

6%

6%

7%

7%

6%

4%

8%

4%

30%

11%

Most important Least important

19


Confidential

© Ipsos MORI

20


Confidential

© Ipsos MORI

Divided over more fiscal freedom

Generally speaking, for each of the following statements, do you…?

Base: 2,008 GB adults aged 15+, face to face, 18-24 July 2014 Source: JRRT/Ipsos MORI State of the Nation Poll 2014

41%

30%

29%

Disagree

Agree

Neither/nor/

don’t know

“More of the money spent by local councils should be

raised locally”

17

7

1034

31

29

54

Want more local control – but worried about local

variation

% Tend to disagree % Strongly disagree% Tend to agree% Strongly agree

To what extent do you agree or disagree with each of the following

statements:

People should have more

control over how public services

are provided locally, even

though it will mean that the

services residents receive will

vary between local areas*

People should have more

control over how public

services are provided

locally

Base: 631 British adults 18+. *Base: 622 British adults 18+

Fieldwork: 18-19 April 2010 Source: Ipsos MORI/Economist

81%

70%

18%

29%

But want services of all kinds to be the same…

Base: 1,002 adults in Great Britain aged 16+. Fieldwork dates: 13-19 May 2010

The Health Service

Recycling

…should be the same

everywhere in Britain

People should be able to decide

for themselves how … is

provided in their area

Q Please can you tell me which of these statements comes closest to your own opinion:

Source: Ipsos MORI

82%

84%

62%

75%

17%

15%

36%

25%

83%

69% 31%

16%

Little variation by political support….

Base: 1,002 adults in Great Britain aged 16+. Conservatives (246); Labour (219); Lib Dems

(192) Fieldwork dates: 13-19 May 2010

The Health

Service

Recycling

…should be the same everywhere in Britain

People should be able to

decide for themselves how …

is provided

Q Please can you tell me which of these statements comes closest to your own opinion:

Source: Ipsos MORI

Voted Conservative Voted Labour Voted Lib Dem

And what about co-

production and

empowerment?

43

31

12

4

8

43

30

15

4

5

26

40

22

6

7

% Primary Schools % Secondary Schools % The health service

Some of the public would like more

involvement

Q Which of these statements comes closest to your own attitude towards how … work/works in your area?

Source: Ipsos MORI Base: 1,002 adults in Great Britain aged 16+. Fieldwork dates: 13-19 May 2010

I'm not interested in knowing how …

work/works in my area, as long as they do

their job

I would like to know how … work/works in

my area, but I don’t want to be involved

beyond that

I would like to have more of a say in how …

work/works in my area

I would like to become actively involved in

how … work/works in my area

I am already actively involved in how …

work/works in my area



Authenticity

and voice

The challenge for al leaders– TRY SOMETHING NEW

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