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____ is What We Make of It

Building an Architecture of Participation for our Public Institutions

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the web is what you make of it.

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the way back machine

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Tim

e’s

2

00

3 B

est

W

eb

site

s3 out of 10 = Government Websites

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then things changed…

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Top Websites in U.S.2003

1. Yahoo

2. Aol

3. MSN

4. Microsoft

5. Ebay

6. Google

7. Go

8. Netscape

9. Windows Media

10.Weather

2013

1. Google

2. Facebook

3. Youtube

4. Yahoo

5. Amazon

6. Wikipedia

7. Linkedin

8. Twitter

9. Ebay

10.Craigslist

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passive active

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consumptive participatory

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“What is Web 2.0?” – Tim O’Reilly

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Architecture of Participation

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Community as Capacity

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how do you realize the promise of open data?

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1. Open your doors (actually)2. Create a sense of community3. Back good people with real support4. Make it count.

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Chicago OpenGov Hack Night

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1. Open your doors (actually)

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1. Open your doors (actually)

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2. Create a sense of community

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3. Back good people with real support

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4. Make it count.

Create a procurement vehicle

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Shine a spotlight

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Get creative

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Economic Value of Open Data [mckinsey]

$3 Trillion.

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It’s not just how you open data. It’s how you create friction with it.

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Act like a platform.

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“app economy is a winner takes all game”

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consider the citizen experience

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Plug in civic data into existing experiences

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make all apps more civic.

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medium.com/@abhinemani

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The upsell. (You likely give in to it nearly every day.)

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Could we create “civic upsells”?

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(Livesaving) A/B Testing

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Over 200,000 Unique Visitors a Month.

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Very Valuable Real Estate

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we’ve got a big hill to take.

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NPR/RWJF/Harvard Poll

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#1: Government & Politicians

NPR/RWJF/Harvard Poll

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The world has changed.

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We re-engineered the system.

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And it worked. (Maybe too well.)

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“Procurement is for pencils” - Mike Bracken, UK GDS

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Architectures must evolve. Adapt.

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“Open” Government, circa 1835

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government is what you make of it