grace kempster director information services the british council knowledge sharing and communities...

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Grace Kempster Director Information Services The British Council Knowledge sharing and communities of interest….. Internet Librarians at the centre

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Grace KempsterDirector

Information Services

The British Council

Knowledge sharing and communities of interest…..Internet Librarians at the centre

“it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity”Charles Dickens

THE KEY QUESTIONTHE KEY QUESTION

A digital continuum

connected - but disparities of use

a revolution behind closed screens

a new literacy

illiterate - functional - advanced?

Mediacy - reading the texts, the images, the moving images and minds

Meshing the Morass

Negative motivations

Making the least of rather than making the most of

Exclusion by language

Melding books with technology driven by people

…where knowledge and learning connect because

people want it

a connected world

multilateralism

mutuality - futures together

economic realities

partnership imperatives

Dissolving the walls

The new public space (virtual and physical) through which the British Council interacts with its audience

Knowledge animateurs

understand the psychology of searching

see the person and their journeys in a lifetime

accelerate the impact

creatively connect

paint rich pictures, tell stories

Knowledge and Learning Services: ordering knowledge for the chaos of creativity

Combination of physical and virtual services

Appropriate use of IT

Valuing the individual

Room for social space

Building communities of interest

Access to multilateral discussion forums

Sharing and creating new knowledge

Making the most of our complex organisation

Partnership for content

Knowledge choreography

Understanding people

Just do it - launch and learn

Impact talk

Finessing people/power/politics

Faster, smarter, just more fun

Q IS the Internet Librarian at the centre?

A Only if we connect

“Even the most misfitting child

Who’s chanced upon the library’s world

Sits with the genius of the Earth

And turns the key to the whole world.”

Ted Hughes, Faber & Faber

Grace KempsterDirector

Information Services

The British Council www.britishcouncil.org