grameen solutions application development featured projects 2009 11 15

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Application Development Featured Projects

FOUR FOCUS AREAS

GRAMEENSOLUTIONS

Software Development

Outsourcing

STEP

Solutions to End Poverty

Emerging Market

Technology

FOCUS AREA: SOFTWARE DEVELOPMENTA

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t •Custom Application Development (.NET/Java/C++)

•Web-based Applications (Ruby/PHP/J2EE/.NET)

•Browser-based Web 2.0 AJAX Applications

•Apps for Handheld and Mobile Devices

•Database Applications Development (Oracle)

• IP PBX and Enterprise Telephony

•BSS/OSS Application Integration

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•Competitive Research and Product Positioning

•Prototype Development

•Product Development

•User Experience Design

•Usability Analysis

•Product Testing

•Technical Support

•Customer Communities

•Support Knowledgebase

•VOIP Applications

•SIP-based Applications

•Voice/Video/Data SoftphoneDevelopment

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e •Dynamic Web Sites with Content Management System

•Blog, Wiki, Forum Sites

•Social Networking Sites

•Database-driven Web Sites and Portals

•E-Commerce Solutions

• Intranet and Extranet

•Enterprise Content Management (ECM)

•Video On-Demand and Podcasts

•Managed Hosting

•Web Marketing

•Search Engine Optimization (SEO)

Featured ProjectsFINANCIAL SERVICES

JOHN HANCOCK, USAAGENT RELATIONSHIP MANAGEMENT SYSTEM

CUSTOMER PROFILE

Name: John Hancock Life Insurance CompanyCountry: USAIndustry: Financial Services

John Hancock is the U.S. division of Manulife Financial Corporation, a highly esteemed global enterprise based in Toronto, Ontario. The John Hancock companies provide solutions for 8 of consumers’ top 10 financial concerns, including the need to plan for retirement,the cost of healthcare/medical expenses, outliving savings and financial security after retirement.

Manulife has approximately 20,000 employees in 19 countries worldwide. Manulife is the world's fifth largest, and John Hancock is North America's second largest, life insurer by market capitalization. John Hancock was ranked #1 in US in Life Insurance Sales for 2006.

JOHN HANCOCK, USA AGENT RELATIONSHIP MANAGEMENT SYSTEM

BUSINESS SITUATION

To support its country-wide network of agents and sales representatives, customer was using traditional client server applications, which were not scalable and the workflows were paper-intensive. To increase efficiency and productivity, they needed a state of the art Agent Relation Management (ARM) solution.

WHY GRAMEEN?

Grameen was chosen because it offered the required skills and relevant technical experience at a better cost-benefit point. Grameen’sprior experience in the insurance industry involving the same technology platform was also a consideration.


GRAMEEN SOLUTION

Besides analyzing their current system, we evaluated tools in the areas of customer relationship management, workflow management, document management and marketing communications.

In just nine weeks, we delivered the new ARM solution. The new web based recruiting tool for General Agents, Agency Managers, Policy Holders and Nominator was designed to help establish an automated process for finding and tracking agent issues.

We performed all work inside the customer’s network connecting to it from geographically distant offshore development center.

REALIZED BENEFIT

Reduced turnaround time on policies by 30 percent

Average cost savings of $7,500 per policy project

All information for an agent is at one place - centralized content library eliminates redundant work and costs

Increased win rate and reduced legal exposure

ROI achieved within six weeksEnabled efficient management of agents

across the country Increased efficiency in the service and

wholesaling distribution environment

THE CHALLENGE

Development of the online web-enabled written using VB.net and ASP.net technology on Visual Studio 2.0 framework with custom reporting module, considerable content automation and automated portfolio management

All development work was to be performed through VPN into John Hancock’s network


PROJECT FACTS

Project: Development of a Web-based Agent Relationship Management (ARM) System

Customer: John Hancock, USA

Partner: Aprosoft, USA

Service: Custom Application Development

Platform: ASP.net

Technologies: Microsoft Office SharePoint Portal Server 2003, SQL Server 2000, Windows Storage Server 2003, Windows XP Professional

Tools: Microsoft Visual Studio.net 2.0, VPN

PRODUCT OVERVIEW

Key modules of the ARM solution were:

Recruitment Management:General AgentsAgency ManagersPolicy HoldersNominators

Contact and Process Management:AgentsNominatorsScheduleMessagesMailing

To-do ListReports Letters & EmailForms

Application Server

Virtual Transaction

Server

Decision Support System

Automated Workflow System

Import Storage

Front-End

AQUILO, UKINSURANCE CLAIMS MANAGEMENT SYSTEM

CUSTOMER PROFILE

Name: Aquilo, PLCCountry: UKIndustry: Financial Services

Aquilo PLC is a diversified insurance services firm offering claims management, consultancy and training to the UK General Insurance market. Driven by experienced claims practitioners and senior managers with proven track records, they provide breakthrough solutions that create true value for our customers.

Floated on AIM in 2004, AquiloPLC has grown rapidly with revenues in 2006 in excess of £30m.


BUSINESS SITUATION

Aquilo wanted a very easy to use,guided claims call entry and management system, which would enable them to utilize relatively less costly workers to handle insurance claims in a claims processing call center – so that they can lower their operational cost.

WHY GRAMEEN?

Grameen offered cost-effective services at a superior value. Grameen had demonstrated technical skills and project management capability in earlier engagements with the partner.


GRAMEEN SOLUTION

Utilizing state of the art technology platform from Microsoft, Grameendeveloped the web-basedsystem that handles the steps of recording an insurance claim. The system provided automated risk assessment of a claim.

REALIZED BENEFIT

An estimated 30 percent savings on call center staffing costs Leverage on existing expertise of human experts without human

communications overhead Increased scalability of the claims management service Improved, automated monitoring, tracking and reporting

THE CHALLENGE

Develop a system that would capture the human expertise of claims call taking

Make it user-friendly and aligned with the workflow of claims call workers


PROJECT FACTS

Project: Development of a Web-based Insurance Claims Management System

Customer: Aquilo PLC, UK

Partner: Azolve, UK


Platform: ASP.net

Technologies: Microsoft Internet Information Services (IIS) server, SQL Server 2000, Javascript,DHTML

Tools: Microsoft Visual Studio.net 2.0


Grameen has developed solution which we implemented for a British client. We are pleased to say that the client is very happy with the work done.

Featured ProjectsSOFTWARE DEVELOPMENT

COMPANIES

PROACTIS, UKPARTNERS EXTRANET SOLUTION

PROJECT FACTS

Project: Development of a Web-based Sales Partners Extranet

Customer: Proactis, UK

Partner: Azolve, UK


Platform: ASP.net

Technologies: Microsoft ASP.net, Microsoft Internet Information Services (IIS) server, Microsoft SQL Server 2000, JavaScript,DHTML

Tools: Microsoft Visual Studio.net

PROACTIS, UKPARTNERS EXTRANET SOLUTION

Featured ProjectsMEDIA

RISKCENTER.COM, USAWEB TV

CUSTOMER PROFILE

Name: RiskCenter.comCountry: USAIndustry: Media

RiskCenter is a Web-based syndicated news service devoted exclusively to providing financial risk professionals with the inside scoop on breaking economic, political and financial stories, as well as the risk strategies required to measure and manage these risks. RiskCenter provides an information filter that finds the key news that has been researched and written from the point of view of a risk manager.

RISKCENTER.COM, USAWEB TV

PROJECT FACTS

Project: Development of a Custom Internet TV Solution

Customer: RiskCenter, USA


Platform: Adobe Flash

Technologies: Flash ActionScript, XHTML, CSS, JavaScript, Joomla CMS, MySQL, FLV

Tools: Macromedia Dreamweaver, Adobe Flash, Flash Encoder

Featured ProjectsEducation

MINISTRY OF EDUCATION, BANGLADESHNATIONWIDE EDUCATION DATA MANAGEMENT

PROJECT FACTS

Project: Development of a Decentralized Nationwide Data Collection and Management System

Customer: Ministry of Education, Bangladesh


Platform: J2EE, MySQL,Oracle

Technologies: J2EE, Spring, Hibernate, XHTML, JavaScript, CSS, MySQL, Oracle

Tools: Eclipse IDE, Macromedia Dreamweaver, Subversion, Subclipse, Oracle Developer 2000

MINISTRY OF EDUCATION, BANGLADESHBANBEIS CENTRAL SYSTEM

PROJECT FACTS

Project: Development of a Decentralized Nationwide Data Collection and Management System for Bangladesh Bureau of Educational Information and Statistics



Platform: Red Hat Linux Enterprise Edition 4, Windows XP Professional

Database: Oracle Database 10g Enterprise Edition Release 10.2.0.1.0

Technologies: Oracle 10g Database, Developer 6i

Tools: Oracle Forms and Reports Developer 6i

EDUCATION BOARDS, BANGLADESHSTUDENT REGISTRATION AND RESULT PROCESSING

PROJECT FACTS

Project: Development of Public Exam Result Processing Solution



Platform: Red Hat Linux Enterprise Edition 4, Windows XP Professional

Database: Oracle Database 10g Enterprise Edition Release 10.2.0.1.0

Technologies: Oracle 10g Database, Developer 6i

Tools: Oracle Forms and Reports Developer 6i


Work Flow Diagram for Registration Processing System


Work Flow Diagram for Result Processing System

MINISTRY OF EDUCATION, BANGLADESHPUBLIC EXAM ONLINE RESULT PUBLISHING SOLUTION

PROJECT FACTS

Project: Development of an Online Real-Time Public Exam Result Publishing System



Platform: PHP, MySQL

Technologies: PHP, XHTML, JavaScript, CSS, MySQL, Apache Web Server

Tools: Macromedia Dreamweaver, Subversion

Featured ProjectsHEALTH CARE

GRAMEEN KALYAN, BANGLADESHHEALTH CENTRE SUPPLY CHAIN MANAGEMENT

PROJECT FACTS

Project: Development of an Inventory Management System

Customer: Grameen Kalyan

Service: Medicine Supply Chain Management for Grameen Kalyan

Platform: Platform Independent

Technologies: Java, MySQL, Eclipse RCP

Tools: Spring framework, Hibernate, Jasper report

GRAMEEN KALYANHEALTH CENTRE SUPPLY CHAIN MANAGEMENT

Featured ProjectsENERGY

GRAMEEN SHAKTI, BANGLADESHSMS-BASED SALES MONITORING SYSTEM

CUSTOMER PROFILE

Name: Grameen ShaktiCountry: BangladeshIndustry: Renewable Energy SolutionsGrameen Shakti (GS) was initiated in 1996 by the core-builders of Grameen Bank in order to rescue the rural people from energy poverty which hampers their social and economic development. Mr. Dipal Barua the Managing Director of Grameen Shakti and one of the core-builders of Grameen Bank wanted to create a synergy between renewable energy technology and micro-credit in order to give the rural people a chance to improve their quality of life and also take part in income generating activities.

GRAMEEN SHAKTI, BANGLADESHSMS-BASED SALES MONITORING SYSTEM

PROJECT FACTS

Project: SMS -based Sales Monitoring System

Customer: Grameen Shakti

Platform: MySQL

Technologies: MySQLDatabase 5.0.22, MySQLODBC 3.51, Smarty template engine 2.6.14

Tools: JQuery-1.2.6, Microsoft Visual Basic 6.0, fpdf Class Library

FOCUS AREA: SOFTWARE DEVELOPMENTA

pp

licat

ion

Dev

elo

pm

en

t •Custom Application Development (.NET/Java/C++)

•Web-based Applications (Ruby/PHP/J2EE/.NET)

•Browser-based Web 2.0 AJAX Applications

•Apps for Handheld and Mobile Devices

•Database Applications Development (Oracle)

• IP PBX and Enterprise Telephony

•BSS/OSS Application Integration

Pro

du

ct E

ngi

ne

eri

ng

•Competitive Research and Product Positioning

•Prototype Development

•Product Development

•User Experience Design

•Usability Analysis

•Product Testing

•Technical Support

•Customer Communities

•Support Knowledgebase

•VOIP Applications

•SIP-based Applications

•Voice/Video/Data SoftphoneDevelopment

We

b, R

ich

Me

dia

an

d E

-Co

mm

erc

e •Dynamic Web Sites with Content Management System

•Blog, Wiki, Forum Sites

•Social Networking Sites

•Database-driven Web Sites and Portals

•E-Commerce Solutions

• Intranet and Extranet

•Enterprise Content Management (ECM)

•Video On-Demand and Podcasts

•Managed Hosting

•Web Marketing

•Search Engine Optimization (SEO)

Contact Us

Grameen Bank Bhaban, 12th Floor Mirpur-2, Dhaka-1216, Bangladesh

Contact Today to Learn More about our Offerings

Phone: +880 (2) 802-1647/1648 FAX: +880 (2) 802-0814 Sales Inquiry: [email protected] Information: [email protected] Web: www.grameensolutions.com

grameen solutions application development featured projects 2009 11 15

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