graves_reccomendation
TRANSCRIPT
September 25, 2013
To whom it may concern:
I had the pleasure of supervising Ryan Wright in the role of intern for the Managed Services Practice of
an Oracle consultancy and hosting company, Business Technology Inc (Biztech). As the director of the
practice which includes a total of 15 persons, I oversee the daily activities of a group responsible for
operating a hosting service for Oracle software suites for approximately 20 companies, including
several fortune 500 companies.
During his internship, Ryan was engaged with the practice in multiple ways, from assisting systems
personnel as they managed the many hundreds of servers that Biztech has deployed to configuring and
contributing to the online documentation system deployed by Biztech.
Ryan's greatest accomplishment was a complete rewrite of the Biztech operations guide, which details
the services and entitlements granted to customers. He was individually responsible for creating a new
series of documents describing the multiple services that Biztech deploys.
During this effort I found Ryan to be competent, personally motivated, meticulous and thorough in his
work. His work was top notch and complete. I would gladly work with him again and recommend him
heartily to anyone considering him for employment.
Regards,
David Graves
Director MSP
Biztech
215 748 8628