gravity payments salary case study

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    Case:

    Gravity PaymentsFloor Salary

    "GexislittlbeliAmis w

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    ntroduction

    Founded in !#

    Private Com$any

    C%& and Founder: 'an Price

    ndustry Sector: (an)ing *Finance

    +umber of em$loyees: about,

    Product: Credit card $rocessing

    -evenue: ,/ 0illion 1!,#2

    Pro3t: !.! 0illion 1!,#2

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    Case

    !,/: C%& 'an Price decided to change the $olic

    Floor salary of 45 for all em$loyees by !,

    Some em$loyees reached a doubled salary

    All em$loyees with a salary over 4) didn6t get increasing

    Price6s idea came from a study by Angus 'eaton 7ahneman

    8hreat that em$loyees are facing in terms of longmotivation

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    9hy did'an Pricechange the

    $olicy

    C%& tried to im$rove life of em$loyees

    8he Princeton article made reali;ed that there wasa motivational $roblem with the em$loyeesbecause they were not being $aid near these45 minimum

    (asic needs of all em$loyees should be covered1see 0aslow25 res$ectively hygiene factors 1seethey wor) more e?ciently

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    Positive%>ects

    Pro3ts has been doubled since the announceme

    Customer retention rate grows from @, to @/

    er vecom$etitive com$ensation $ac)ages that allowem$loyees to maintain a higher standard of livi

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    +egative%>ects

    Short term sacri3ce

    Some clients were u$set by the $olitical message thindicates and feared that $rices would increase

    Shac)les high $erformers to less motivated em$loy

    Former em$loyees are not ha$$y with income distri

    'ue to high salary hi)e5 their own $ro3t of !.!0 wdedicated to the salary increases

    Com$any more charity than $ro3t orientated B baat 9all Street

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    +egative%>ects

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    %uity 8heory

    %m$loyees who were very ex$erienced were unhtheir salaries were not increased as much as thosex$erience.

    Some entry level em$loyees feel that they have nthe raises they have been given.

    8he $erformance of em$loyees increase based on$erce$tion of euality among the em$loyees and

    Conclusion

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    %uity 8heory

    8he euality measure comes about how much exe>ort and s)ills you have related to the salary5 rebene3ts the com$any gives to em$loyees.

    8his $olicy change is disru$ting the normal hierarem$loyees are ha$$y for now with their raises5 inem$loyees will be frustrated as the foundations otheory states this.

    Conclusion

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    ered by Gravity Payments is above standard.

    %ven before the $olicy5 hygiene factors of the embeing met and $olicy change caused strain on emsatisfaction.

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    -ecommendation

    8he minimum salary should reach the 45 butto get this amount will de$end on your $erforman

    Gravity Payments should introduce a graduated $aallows em$loyees to uic)ly move u$ the salary laearn ex$erience.

    8he new minimum salary can be a $romise within amount of time and allows the em$loyee to earn tcom$ensation without u$setting more ex$erienced

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    -ecommendation

    %very single Iob $osition $erformance should be mcorrectly and eventually the salary risen to 45

    &nce on the 45 according to the euity theor

    Payments should include a bonus to ma)e sure thecontribute the more bene3t you get.

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    Juestions