PROBLEM STATEMENT MATRIX

PROJECT: Employee Self Service System PROJECT MANAGER: Susan Fuschetto

CREATED BY: Shannon Green LAST UPDATED BY: Shannon Green

DATE CREATED: 09-01-2011 DATE LAST UPDATED: 09/14/2011

Brief Statements of Problem, Opportunity, or Directive

Urgency Visibility Annual Benefits Priority or Rank

Proposed Solution

1. Multiple Copies of employee information on multiple systems.

6 months High

(Physical Plant Management)

Unknown. 6 New Development

2. Publishing Hardcopy of company telephone book, information becomes outdated. 6 Months High $27,000 4

New Development

3. Current employee information in payroll department not being up to date 6 Months High Unknown 3

New Development

4. Administrative support to maintain employee information.

6 MonthsHigh

About 172,500

2New

Development

5. Companywide participation in United Way savings and Bonds program is lower than expected.

6 MonthsLow Unknown 7

New Development

6. Mainframe system has excessive maintenance needs 6 Months

High 300,000 1New

Development

7. Redundancy of information and different systems.

6 Months High Unknown 5New

Development