green shoots: developing library services for alumni at the university of worcester ann craig: team...
TRANSCRIPT
![Page 1: Green Shoots: Developing library services for alumni at the University of Worcester Ann Craig: Team Leader, Community and Partnerships University of Worcestera.craig@worc.ac.uk](https://reader035.vdocument.in/reader035/viewer/2022070406/56649de35503460f94ad9b6b/html5/thumbnails/1.jpg)
Green Shoots: Developing library services for alumni at the
University of Worcester
Ann Craig: Team Leader, Community and Partnerships
University of Worcester [email protected]
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• Introduction
• Context– University of Worcester– The Hive
• Current services
• Developments
• What next?
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Context• Student profile
• 84% undergraduate• 38% over 25 years of age• Professional courses: Education,
Nursing, Midwifery, Therapies
• Strategic values• Inclusion• Contribution to city and region• Partnerships
• Supporting graduates: Newly qualified teachers
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The Hive• Partnership project and service between
the University of Worcester (UW) and Worcestershire County Council (WCC)
• Houses the library, Archives and Archaeology Service, plus Worcestershire Hub
• Integrated Library service to support University members and the public
• Offers sets of services before, during and after time at UW – benefits for alumni
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Alumni library services• 2009/10: review of alumni offer at UW
– Library offered free borrowing rights• Move to The Hive (July 2012)
– Borrowing rights– Walk-in access– Advice– Automatic registration process
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Online guide
• Developed following attendance at Alumni Libraries Forum, December 2013
• Topics include:– Services offered– Quality free web resources– Open Access resources
• http://libguides.worc.ac.uk/alumni
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Action plan
• 2014/15– Discussions with other areas of the University– Promotion of current services– Investigating what alumni want – Investigating provision of online resources
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Focus groups
• Process• Profile • Outcomes
– Promotion needed - suggestions– Wide range of information needs, may not be research
related• Desire to continue independent scholarship
– Online resources – Reference Group– Feedback for other services
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Online resources
• Walk-in access currently + WCC’s online resources
• Investigating licences – which subscriptions allow access
• Authentication issues
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Next steps
• Get our message out – including to academic departments
• Gather more views – short survey• Online resources
– Trial – Gather feedback
• Work with NQTs – part of Ofsted inspection, what support do they need?