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2015 was a dynamic year for M&A in RCM and ARM with 47 and 42 deals closing, respectively, in each sector. While both markets
have their share of headwinds, they offer an abundance of opportunities for companies seeking to acquire or sell. This analysis
highlights key trends and statistics from Greenberg Advisors’ one-of-a-kind M&A deal database, DealTracker.
The M&A Market in Revenue Cycle Management (RCM)
The market was highly active in 2015 with $3.2 billion trading hands in RCM transactions. Sellers included service and IT companies
throughout the entire revenue cycle from patient scheduling and patient access, to consulting and analytics, and all the way
through extended business office (EBO) solutions and “bad debt” collections.
Deal activity spiked in the 3rd quarter – Quarterly activity was anything but consistent, with nearly 40% of the deals, and 80% of
total deal value, completed in 3Q 2015. Among the notable third quarter deals, MedeAnalytics, Altegra Health, Capario, and
Diversified Healthcare Resources1 were all involved in transactions.
Valuation matters – Pricing multiples remained strong, particularly for technology and tech-enabled service companies. Based on a
multiple of revenue, valuations were approximately 2.5x higher for IT or IT-enabled companies versus pure service businesses. On a
multiple of EBITDA, buyers paid 72% more. While tech companies inherently generate higher profit margins and are more likely to
be valued based on revenue, these statistics are directionally indicative of deal values.
Greenberg Advisors’ M&A Report
M&A UPDATE Full Year 2015
2015: The Year’s M&A in Review
Page 1 of 4
(Continued on Page 2)
Greenberg Advisors, LLC provides trusted M&A and strategic advice within the financial services and business services sectors worldwide. The firm is best known for its expertise in Revenue Cycle Management (RCM), Accounts Receivable Management (ARM), Business Process Outsourcing (BPO), and Specialty Finance. Focused on these inter-related sectors for nearly 20 years, the firm’s professionals offer a comprehensive, yet highly specialized perspective from which to advise clients, which has resulted in the completion of nearly 100 merger & acquisition (M&A), capital raising, valuation, and strategic advisory engagements. These client successes reflect its distinct client-first approach, objective point of view, deep sector expertise, and roll-up-the-sleeves work ethic.
1Greenberg Advisors facilitated and served as exclusive advisor to DHR throughout this transaction.
109
18
10
0
5
10
15
20
25
$-
$1.0
$2.0
$3.0
1Q 2Q 3Q 4Q
2015
Dea
l Vol
ume
Dea
l Val
ue (i
n bi
llion
s)
RCM Deal Value and Volume (by Quarter)
Deal Value - Services Deal Value - IT
$0.22 $0.14
$2.55
$0.29
Source: Greenberg Advisors
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Strategic and financial buyers – Strategic buyers carried the day winning 77% of all deals, but on closer inspection, half were private
equity-backed. Looking at the buyers another way, 29 of them (62%) were PE firms or PE-backed companies. There were also 10
exits by PE firms in 2015, reflecting an almost 3:1 ratio of PE investing versus divesting. Given the returns generated in some of
those exits, we think it’s safe to say that private equity likes RCM quite a bit.
Activity everywhere, but RCM back-end and IT solutions were most active – Almost all of the sellers, in fact 96%, provided at least
one back-end revenue cycle service or IT solution. This is in contrast to the 53% of sellers offering at least one front-end service or
IT solution. Keep in mind that some sellers offer both front- and back-end solutions. Further, 61% of sellers were technology
companies. Regardless of IT or Service orientation, the greatest demand by buyers was in the areas of Analytics, Billing, Coding,
Consulting, and EHR/EMR (see graphic below).
High interest in lower-middle market – Sixty percent of sellers generated less than $25 million in revenue and 70% brought in less
than $50 million. This means that while the 3rd quarter seemed to include some of the industry’s largest deals, and every year will
include blockbuster deals, it is the companies with revenue up to $50 million that drive the mass of the M&A volume and buyer
interest in the sector.
The future is bright…
M&A and market trends bode well for both buyers and sellers of all types and sizes, as not only are many vendors to the revenue
cycle benefitting from the pace of change occurring in the market, but the trends for the foreseeable future look quite favorable.
Greenberg Advisors’ M&A Report
M&A UPDATE Full Year 2015
Page 2 of 4
(Continued on Page 3)
Greenberg Advisors, LLC provides trusted M&A and strategic advice within the financial services and business services sectors worldwide. The firm is best known for its expertise in Revenue Cycle Management (RCM), Accounts Receivable Management (ARM), Business Process Outsourcing (BPO), and Specialty Finance. Focused on these inter-related sectors for nearly 20 years, the firm’s professionals offer a comprehensive, yet highly specialized perspective from which to advise clients, which has resulted in the completion of nearly 100 merger & acquisition (M&A), capital raising, valuation, and strategic advisory engagements. These client successes reflect its distinct client-first approach, objective point of view, deep sector expertise, and roll-up-the-sleeves work ethic.
2Sellers often provide services or IT to more than one segment of the revenue cycle.
2
15
10
13
2
10
8
4
5
13
EHR / EMR
Consulting
Coding
Billing
Analytics
Top 5 RCM Segments Among Sellers2
Services IT
14
23
12
18
15
Source: Greenberg Advisors
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The M&A Market in Account Receivable Management (ARM)
We are frequently asked if deals are still happening in ARM. They most certainly are. It’s just that, with so many privately held
companies in the market, many transactions are never publicly announced. Deal activity in 2015, in fact, is remarkably consistent
with the prior year in terms of both deal volume and value, and if that’s not enough, valuations even increased in 2015.
Valuations were up – The median EBITDA multiple paid in ARM transactions increased by 12% in 2015. This is due to an abundance
of determined strategic buyers, in conjunction with a greater focus among buyers seeking specialists in certain sectors and the fact
that niche firms often obtain higher valuations.
Strategic buyers still winning, but less often – The number of deals acquired by strategic buyers dropped 10%. That said, strategics
still completed 88% of all transactions in 2015. Of the 37 strategic deals, 10 were completed by private equity-backed buyers. These
trends suggest continued consolidation in the industry where PE-backed and non-PE-backed groups alike seek to capture market
share and service offerings.
Financial buyers and private equity still actively investing – Thirty-six percent of all buyers in 2015 were either PE or PE-backed
companies, an increase of 30% over 2014. While the ARM industry has taken its lumps lately due to the regulatory and compliance
environment, and many are determining their go-forward plans, these figures make a pretty strong statement that the professional
investment community views the industry as a viable and attractive opportunity. In fact, almost twice as many PE buyers entered
into or expanded within the ARM industry in 2015 than exited it.
Greenberg Advisors’ M&A Report
M&A UPDATE Full Year 2015
Page 3 of 4
(Continued on Page 4)
Greenberg Advisors, LLC provides trusted M&A and strategic advice within the financial services and business services sectors worldwide. The firm is best known for its expertise in Revenue Cycle Management (RCM), Accounts Receivable Management (ARM), Business Process Outsourcing (BPO), and Specialty Finance. Focused on these inter-related sectors for nearly 20 years, the firm’s professionals offer a comprehensive, yet highly specialized perspective from which to advise clients, which has resulted in the completion of nearly 100 merger & acquisition (M&A), capital raising, valuation, and strategic advisory engagements. These client successes reflect its distinct client-first approach, objective point of view, deep sector expertise, and roll-up-the-sleeves work ethic.
$3.44 $3.34
40 Deals42 Deals
0
10
20
30
40
50
$-
$1.0
$2.0
$3.0
$4.0
$5.0
2014 2015D
eal V
olu
me
Dea
l Val
ue
(in
bill
ion
s)
ARM Deal Value and Volume
EBITDA Multiple Increased 12%
Source: Greenberg Advisors
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Greenberg Advisors’ M&A Report
Full Year 2015
M&A UPDATE
Buyers are targeting the lower middle market – Fifty-five percent of sellers generated less than $25 million in annual revenue while
67% generated less than $50 million. As always, the year brought some larger transactions as well, including the never-thought-it-
would-happen sale of GC Services, and the sale of West Corp’s agent services businesses. All in, the median revenue of sellers rose
from $11 million in 2014 to $15 million in 2015.
Most active sectors – The ARM markets most involved in M&A activity in 2015 were: Financial, Government, Healthcare, and Retail.
In terms of gains or declines in activity, the largest increases were in Government, Healthcare, and Real Estate, while the greatest
decreases were in Auto, Financial, and Legal. Activity among debt buyers continued as expected, with 10 transactions, fueled most
notably by large debt buyers expanding their global reach in South America and Europe.
Contact us to learn more about our current engagements, to discuss your plans or interests, or to learn more about the data
contained in this M&A Update.
Zach Eisenberg Analyst [email protected]
Casey Krasko Analyst [email protected]
Contact Us at 301-576-4000 | Visit Our Website at www.greenberg-advisors.com
Page 4 of 4
3Sellers often operate in more than one sector.
Note: This update is for informational use only. Information contained in this update is based on data obtained from sources believed to be reli-
able, and in some instances contains estimates. Nothing in this publication is intended as investment advice. Use of any of the included proprie-
tary information for any purpose without the written permission of Greenberg Advisors is prohibited.
0%
20%
40%
60%
80%
Per
cen
tage
of T
ran
sact
ion
Vol
um
e
ARM Transactions in Selected Sectors3
2014 2015Source: Greenberg Advisors
Brian Greenberg CEO [email protected]