GREENE COUNTYEMERGENCY MEDICAL SERVICES

BOARD OF SUPERVISORS MEETING | DECEMBER 14, 2021 6:30 PM

QUARTERLY UPDATE

CALL VOLUMEOCTOBER 14, 2020 – DECEMBER 12, 2021

• Total call volume 3,014

• Total transports 1,886

• Total refusals/cancellations/public service 784

• Total medevac 21

• AVERAGE OF 7.09 CALLS PER DAY

RESPONSE TIMESOCTOBER 14, 2020 – DECEMBER 12, 2021

• Average dispatch to responding 2.52 minutes (up)

• Average responding to on scene 9.07 minutes (down)

• Longest response time 107 minutes (up)

• Number of incidents with a 20 minute or longer response time 116 incidents (up)

• Average on scene time 21.52 minutes (down)

• Average time at the hospital 23.23 minutes (down)

• Average turnaround time (dispatch to in service) 66.35 minutes (down)

HOURLY BREAKDOWN OF CALL VOLUMEOCTOBER 14, 2020 – DECEMBER 12, 2021

EMS INCIDENT TYPES

• Top 5 incident types:

• Sick person/general illness 620

• Fall 357

• Breathing issues 273

• Motor vehicle crash 270

• Chest pain 194

HIGHLIGHTS

• Finalizing EMS Supervisor position; interviews held November 18 & 19

• Additional medic position provided from the BOS as of October 1 has been filled

• Individual comes to us with over 30+ years in the fire/EMS field

• Hired additional part-time personnel

• Four medics

• Three EMTs

• Four pending part-time applications; two medics and two EMTs

HIGHLIGHTS CONTINUED…

• Most IT issues resolved at the new building

• Member of the recently established Training Facility Committee

• Met with Sheriff Smith

• Discussion regarding utilizing their conference room for Emergency Operations Center purposes

• Potential SWAT Medic Program

• Working with the 911 Center regarding Emergency Medical Dispatching Software/Protocols

HIGHLIGHTS CONTINUED…

• Open house Tuesday, October 12, 2021 for Board Members

• Community event TBD; maybe Spring 2022

• One year anniversary on October 14, 2021

• OEMS complaint has been cleared; no issue regarding the transport

SIGNAGE

FUTURE SIGNAGE

CHALLENGES

• Obtaining equipment in order to move our service forward and enhance patient care

• Ambulances

• BLS Drug Bags

• Pharmacy License

• Ultrasound

• Grants

• Staffing

CONCLUSION

• Continue to work on improving times

• Continue to explore grant opportunities

• Continue to finalize several administrative policies (EMS Supervisor)

• Revamp the QA/QI program (EMS Supervisor)

• Increase part-time staff; work on release status

QUESTIONS?