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Greentree

Movement Process Plan

Greentree Movement Process Plan

TABLE OF CONTENTS

TITLE PAGE #

Preventative Maintenance Schedule 1

Route Survey & Permit Policies for Drivers 7

Escorts – Qualifications and Procedures 16

Pilot/Escort Questionnaire 27

OD Load Daily Checklist 28

Communication – Driver and Escort 30

How to Perform a Pre‐Trip Inspection 35

OD Load Measurement Procedure 40

Space Management – Over Dimensional Loads 46

Equipment Breakdown, Parking and Stopping 51

Incident Reporting 55

GTC‐MPP‐001 July 1, 2014 1

Identifier: GTC‐MPP‐001

Revision: 1

Issue Date: July 1, 2014

Greentree Transportation

Company

Author: Thomas Jacques

Reviewer:

SAFETY Policies and Procedures Preventative Maintenance Schedule

Job Title: Owner Operator, Driver, Fleet Owner

The purpose of this document is to set forth the daily actions completed by an associate, sr. associate or manager in their functional area of the company.

GTC‐MPP‐001 July 1, 2014 2

1. Overview/procedure description (Purpose)

A regular inspection and maintenance regimen reduces breakdowns, accidents and out‐of‐service violations.

2. Scope and authority

The following Preventive Maintenance Schedule is set up around the maintenance operations that occur on a regular or reasonably predictable basis and is arranged so that certain items are inspected at regular intervals.

3. Prerequisites (Inputs)

N/A

4. Responsibilities

The driver is responsible for following these procedures. Enforcement will be managed by the safety

department, although the dispatch manager also has authority to enforce these procedures, and to

discipline or sanction drivers or escorts who fail to adhere to these procedures.

5. Procedure (Processes)

The recommended maintenance intervals are:

Level A: Inspected and maintained daily.

Level B: Inspected and maintained every two weeks.

Level C: Inspected and maintained monthly.

Level D: Inspected and maintained every 6 months.

GTC‐MPP‐001 July 1, 2014 3

SYSTEM MAINTENANCE A B C D

Front Axle & Steering Inspect all steering components & hoses X X X X

Check front wheel toe‐in X X

Check tie‐rod ends, drag links, steering gear X X

Kingpins & bushings X X

Adjust drag link & steering gear X

Repack wheel bearings X

Rear Axle Examine breather vent X X X X

Check for oil leaks X X X X

Examine drive line, mid‐length bearing X X

Examine and tighten differential mounting bolts, if

necessary

X

Examine and tighten axle shaft flange screws, if necessary X X

Body & Cab Inspect body & 5th wheel mountings X X X X

Tighten body & cab bolts X

Inspect frame & all brackets X X

Check engine mounts X X

Check bumper & radiator mounts X X

Inspect tighten or repair springs & shackles, air bags

and/or walking beams

X

Inspect exhaust pipe & muffler X X

Brakes Drain air tank X X X X

Inspect all hoses & tubing X X X X

Check air compressor air inlet cleaner X X X X

Adjust service brakes X X X

GTC‐MPP‐001 July 1, 2014 4


Check lining thickness X X

Check operation of all brake valves X X

Clutch &

Transmission

Check clutch action X X X X

Adjust clutch pedal X X

Inspect transmission for oil leaks X X X X

Test main shaft for looseness X X X

Tighten mounting bolts X

Cooling System Examine for leaks X X X X

Check anti‐freeze and fill radiator, if necessary X X X X

Check all hoses X X X X

Check all belts, adjust X X X X

Wheels & Tires Check tire inflation X X X X

Check condition of tires X X X X

Tighten wheel lugs X X X

Rotate tires X X

Battery Look at hydrometer reading, add water X X X

Examine cables X X X X

Examine mounting X X X X

Engine Inspect for fuel, oil, water leaks X X X X

Check starter operation X X X X

Check engine operation X X X X

Check governor operation X X X X

Check Compression X X

GTC‐MPP‐001 July 1, 2014 5


Retime engine, check advance mechanism X

Check & adjust valve tappets X

Check fuel pump & clean strainer X X

Use instruments & check electrical generating system X X

Instruments Check oil pressure cold, hot X X X X

Check instruments & recordings X X X X

Try signaling devices (low air warning, etc.) X X X X

Try windshield wipers & washers X X X X

Inspect lights, reflectors & mirrors X X X X

Try defroster & heaters X X X X

Lubrication Lubricate:

Chassis & accessories (refer to manufacturer’s chart) X X X

Cab hardware & door latches X X

Universal joints X X X

Check all lubricant levels:

Steering gear box X X X

Transmission:

Main X X X

Auxiliary X X X

Differential X X X

Change engine oil X X

Change oil filter cartridge X X

Service air cleaners & breathers X X

GTC‐MPP‐001 July 1, 2014 6

6. Deliverables (Outputs)

To ensure that all vehicles are in a safe operating condition.

7. References

N/A

8. Definitions

N/A

GTC‐MPP‐002 July 1, 2014 7


Revision: 1

Issue Date: July 1, 2014 Greentree

Transportation Company


Reviewer:

Driver Policies and Procedures Obtaining and Reviewing Route Surveys and Permits for Over‐Dimensional Loads

Job Title: Driver


GTC‐MPP‐002 July 1, 2014 8


This Standard Operating Procedure details the process a Greentree Transportation driver will take to

determine if he/she needs permits or route surveys for a shipment. It will then detail how to obtain

them, how to review them, and what to do when incidents occur.


These procedures should be used by drivers for any shipments greater than 102 inches wide; those

with any freight extending beyond the rear‐most point of the trailer; those that will place the overall

height at greater than 13 ft. 6 inches; or those that will place the GVW at >80,000 lbs. It is

acknowledged that some states may have more lenient limits than these, but the driver may never

assume that to be the case.

Based on the overall dimensions, weight, contractual and/or company policy, route surveys may be

required prior to ordering permits or moving the load.

No driver is permitted to drive a vehicle that requires permits without having those permits in hand

and adhering to the permits. No Greentree Transportation associate is permitted to instruct or

allow a driver to violate these terms. The only exception would be in cases where strict adherence

to these terms could cause bodily injury, loss of life, or significant property damage. In that event,

the driver has the final determination as to what steps he may take to protect himself, other

persons, or property.


Driver must have the exact dimensions (inches) and weight (lbs.) of the shipment being offered;

refer to the “Over‐Dimensional Load Measurement Procedures” document. Drivers must also have

all relevant specs of the tractor and trailer including but not limited to empty weight and axle

spacing.

4. Responsibilities

The driver has the ultimate responsibility to adhere to all laws and regulations relating to over‐

dimensional or overweight shipments. The permit department will assist the driver with

information when necessary and obtain all permits for such shipments. The safety department can

also assist with information in many cases.

GTC‐MPP‐002 July 1, 2014 9

No Greentree Transportation associate, supervisor, or manager may instruct a driver to deviate from

legal requirements involving over‐dimensional and/or overweight shipments.


OBTAINING PERMITS AND ROUTE SURVEYS FOR OVER‐DIMENSIONAL/OVERWEIGHT LOADS

A. Upon being offered a shipment or dispatched on a shipment that qualifies for these procedures

under Scope and Authority (Section number 2 above), the driver should contact the permit

department via phone at 800‐233‐3262 extension 4.

a. Your dispatcher may call on your behalf, but do not let him or her order permits on your

behalf without your input as to requested routes.

B. The permit department will advise if that shipment would require permits and/or a route

survey.

C. If the shipment requires permits but not a route survey.

a. If you have accepted the load and are ready to order permits, you may do so at this time.

You will be asked for your requested routes of travel. There are no assurances that you

will be given this exact routing; it is critical that you carefully review your permits before

you load the shipment, and each day before travel.

b. We suggest you only order permits for the first 1‐3 states of travel, or the first 24 hours

of travel. If upon loading you determine that you were given incorrect information and

must re‐order permits, this will minimize the cost to you or our customer.

D. If the shipment needs a route survey.

a. You may only use our approved escorts for route surveys. See the “Escorts‐

Qualifications and Procedures Standard Operating Procedures” document.

b. Instruct your chosen surveyor to provide a high level of detail. The following details will

be helpful:

i. Tight turns

ii. Difficult intersections

iii. Humps and excessive road undulations

iv. Overhead obstructions, including suggestions on where we may need to skid wires

or hire a bucket truck

1. Structures

2. Light poles

3. Traffic lights

4. Wires

5. Trees

v. RR crossings

vi. Any other conditions the surveyor thinks merits mention

c. The permit department will reject any survey that is handwritten, or appears to lack

sufficient detail. Instruct your surveyor of this.

i. See Exhibit A for an example of an unacceptable route survey

ii. See Exhibit B for an example of an acceptable route survey

GTC‐MPP‐002 July 1, 2014 10

d. Instruct the surveyor to fax the completed survey to our permit department at 412‐490‐

2304, or email it to [email protected].

e. If any of your routes are rejected, you will be instructed of that rejection and the

reason(s). You must then contact your surveyor and ask that the route or route segment

be re‐run.

E. Receipt of Permits

a. The permit department will notify you as permits arrive.

i. They can send them to any designated email address or fax number.

ii. You may want to consider having permits for the first few states sent directly to the

shipper.

iii. If you have permits emailed to you, YOU MUST PRINT THEM! Permits stored on

your computer or phone are not legal or safe.

b. The routes may not match what you originally requested, or what the survey suggested.

i. Review the routes carefully.

ii. When the permit contradicts what you requested or what the surveyor suggested,

the permit ALWAYS dictates your routes of travel.

c. Some states utilize Provision Sheets (Forms), which are detailed set of regulations that

apply to any permits issued by that state and which are not necessarily shown on the

permit itself. If any of your permits require provision sheets, the permits department will

inform you of that and ask if you already have them. If not, they will send them with

your permit(s).

i. Provision sheets are a legal part of the permit, and must be adhered to.

ii. Provision sheets must be printed. Provision sheets stored on your computer are not

legal or safe.

iii. Provision sheets may be obtained on our website at any time without the need to

log into TILT.

1. Go to our home page, www.thetii.com

2. Click on the Greentree Transportation logo on the right side of the screen.

3. Click on Provision Forms on the right side of the screen.

4. Select and print the state(s) you need.

d. Escorts. If your permits specify that escorts are required, refer to the “Escorts‐

Qualifications and Procedures” Standard Operating procedure document. Read and

follow these procedures carefully.

F. General Rules for Adherence to Permits

a. Immediately after loading, measure your load. See OD Load Measurement Procedures

document.

b. If the dimensions are greater than what you have permitted, you may not travel!

Contact the permit department immediately. If after normal business hours, contact us

via our answering service at 800‐278‐0623.

c. If the dimensions are what you were expecting and if you only ordered some of the

states of travel, you may order the remainder at this time.

GTC‐MPP‐002 July 1, 2014 11

d. Review your permits carefully before leaving the shipper, and again each morning before

travel.

e. You must adhere to the provisions of your permits at all times! The only exception would

be in cases where strict adherence to these terms could cause bodily injury, loss of life, or

significant property damage. In that event, you have the final determination as to what

steps you may take to protect yourself, other persons, or property.

G. Off‐Route Operation

a. Intentional off‐route operation is PROHIBITED and may be cause for immediate lease

termination

b. If you have deviated off‐route accidentally, you and any escort vehicles must STOP

IMMEDIATELY, or if it is unsafe to do so you must proceed slowly to the closest safe

location.

c. Contact the permit department for assistance. If after hours, contact us via our

answering service at 888‐278‐0623 and someone will be able to help you.

i. This may involve ordering new permits from your current location back onto the

designated route.

ii. Notify your dispatcher if your delay exceeds one hour.

H. Following Distance

a. Minimum following distance to an escort is ¼ mile. The minimum following distance must

be increased as your traveling speed increases.

b. It is your responsibility to ensure that you have enough space between your vehicle and

the escort vehicle to stop safely in the event the pole strikes an overhead object.

I. Documents

a. After delivery, retain your permits for a period of at least 6 months, in case any questions

arise.

b. You may want to retain provision sheets in your truck for future permitted loads.


The permit department will review all route surveys for legibility, age of the survey, level of detail,

and any obvious errors. The permits department will perform a review of all permits they assign,

but you must do a thorough and detailed review of all permits. Dispatchers, safety personnel and

Greentree Transportation’s on‐the‐road inspector will be alert for permit violations. Permit

violations are serious matters that will not be tolerated! Violations will lead to disciplinary action up

to and including lease termination of any persons involved in the violation.

IN CONCLUSION

1. No driver is permitted to drive a vehicle that requires permits without having those permits in

hand and adhering to the permits

2. All permits must be ordered with accurate dimensions and weights.

GTC‐MPP‐002 July 1, 2014 12

3. It is the driver’s responsibility to ensure the permits are accurate.

4. Route surveys must provide a high level of detail.

5. Intentional off‐route operation is prohibited.

6. If you are unintentionally off‐route you must stop immediately or if it is unsafe to do so you

must proceed slowly to closest safe location.

7. References

“Escorts‐ Qualifications and Procedures Standard Operating Procedures”

“Over‐dimensional Load Measurement Standard Operating Procedures”

Provision sheets

8. Definitions

For the purpose of this SOP, “Permits” shall apply only to those permits required for over‐

dimensional or overweight loads, i.e., “permit” does not refer to any operating authority, license, or

other routine permit required of any vehicle regardless of size or weight.

GTC‐MPP‐002 July 1, 2014 13

EXHIBIT A‐ INADEQUATE AND REJECTED ROUTE SURVEY

(HANDWRITTEN; NOT ENOUGH DETAILS)

GTC‐MPP‐002 July 1, 2014 14

EXHIBIT B‐ ACCEPTABLE ROUTE SURVEY P.1

GTC‐MPP‐002 July 1, 2014 15

EXHIBIT B‐ ACCEPTABLE ROUTE SURVEY P.2

GTC‐MPP‐003 July 1, 2014 16


Revision: 1



Company


Reviewer:

Safety and Operations Departments Policies and Procedures Escorts‐ Qualifications and Approval, Equipment, Communications, Incidents

Job Title: Safety Associate; Dispatcher; Driver


GTC‐MPP‐003 July 1, 2014 17


Greentree Transportation requires escorts to meet certain minimum standards before they may be

used. This enables us to ensure an acceptable level of competency, and provides us with a minimum

level of liability insurance from the escort to protect us and our customers in the event of a crash

involving escort failure or negligence.

Greentree Transportation drivers are expected to perform a visual examination of the escort vehicle,

pole car and attachment, and escort driver to determine if the escort is safe and reliable.

Expectations and procedures must be communicated to the escort prior to their being utilized, before

starting out on the trip, and each day during the trip. Courses of action regarding incidents should also

be addressed.


Escort companies must be approved in advance by the carrier services department before ANY

Greentree Transportation office or driver is permitted to use that escort. Only a Manager or Vice

President can deviate from this procedure.

The Greentree driver has full authority to reject an escort if he/she feels the escort or escort vehicle is

unsafe in any manner, or does not meet the driver’s expectations. No one in operations or management

at Greentree Transportation will require a driver to use an escort that he/she has rejected. However,

any manager may reject the use of an escort for safety or reliability reasons even if the driver has

approved it.


Approved Escort List; New Escort Setup Packet; Daily Checklist

4. Responsibilities

Certain associates, supervisors and managers in the carrier services department can authorize an escort.

The procedures to do so may be found herein. Exceptions may only be made by a Manager or Vice

President.

The Safety Manager, Vice President or President has the authority to direct safety department

personnel to perform on‐site or on‐the‐road inspections of escort services. Such inspections will

typically include inspections of our own vehicles and drivers.

GTC‐MPP‐003 July 1, 2014 18

On‐site escort evaluations, pre‐trips, and in‐trip planning are the primary responsibility of the Greentree

Transportation driver. Should the driver have any concerns, his/her point of contact should be a

supervisor or manager in the safety, carrier services, or operations department in Pittsburgh.


A. ESCORT QUALIFICATION‐ ESCORTS CURRENTLY APPROVED

a. Before utilizing any escort service, the dispatcher or contractor should first determine if

that escort is already approved. Our approved escort list is posted on TILT. After

logging into TILT, the dispatcher or contractor should select the Reports tab, and then

select “Transport Investments Approved Escorts”.

b. If the escort company is listed, confirm that the expiration date extends until the

expected date of delivery + 3 business days. (The expiration date normally refers to the

expiration date of the insurance policy the escort has provided us.) This allows for any

unanticipated delays enroute.

c. If the escort company is listed but the expiration date is not acceptable, contact the

carrier services department. They will contact the escort company or their insurance

company to obtain the updated insurance. DO NOT utilize an escort until the carrier

services department has advised that they are acceptable.

d. If the escort service is not approved, proceed to the qualification process for new

escorts, below.

e. See Exhibit A for a picture of this report.

f. An alternate method to determine if an escort is already approved is to use the Scroll

Carriers function in TMW Order Entry, File Maintenance, or Visual Dispatch Programs.

i. Select Tools, Scroll Carriers from the menu bar.

ii. Enter the first few letters of the escort name in the Name field and Retrieve

iii. If you see the vendor you are searching for, you must also determine that they

are set up as an escort, not merely as a carrier.

1. Select the appropriate row, and hit the Profile button.

2. Ensure that Type 2 in the bottom left of the next screen says “ESC”.

3. See Exhibit B.

B. ESCORT QUALIFICATION‐ ESCORTS NOT CURRENTLY APPROVED

a. If you would like to use the services of an escort not currently approved, the first step is

to get the escort to complete and submit our New Escort Setup Packet. See Exhibit C.

i. Before asking the escort to complete this packet, confirm that they have

$1,000,000 in general liability insurance. If not, they cannot be approved.

ii. This packet can be found by going to our homepage, www.thetii.com, clicking

on the Greentree logo on the right side of the screen, click on “contractor

forms”, and then click on “Escort Setup Packet”.

iii. You can also ask the carrier services department to email, fax, or mail the setup

packet to the new escort.

GTC‐MPP‐003 July 1, 2014 19

iv. Completed packets can be returned to the carrier services department via email

at [email protected], or via fax to 412‐490‐6189. We only need the

contract executed for Greentree Transportation, but the escort company may

want to execute all carrier contracts to become approved for all of the carriers

immediately.

b. Upon receipt, the carrier services department will review the packet for completeness

and accuracy. If approved, they will notify you that the escort can now be used and

advise you of their insurance expiration date. They will also add the escort to the

approved escort list and set them up as an approved vendor for payment purposes.

c. Exhibit D. is the “pilot car/escort vehicle questionnaire”. This form needs to be

completed by all escort services prior to their use. In addition, you must always perform

the Escort Evaluation as outlined in Step C below; discuss the specifics of the material

you are hauling, customer’s expectations and the planned route. If you become

uncomfortable with escort at any time, dismiss the escort immediately following the

steps in D, ESCORT REJECTION, below.

C. ESCORT EVALUATION. Greentree Transportation drivers are responsible for a visual evaluation

of the escort vehicle, pole, pole attachment mechanism, and escort driver.

a. Escort Vehicle‐ Greentree driver shall do a walk‐around inspection of the escort vehicle.

Of primary concern are:

i. Tires‐ good tread depth, appear to be properly inflated

ii. Lights and lenses‐ Lights in good working order, inc. turn signals and brake

lights; no cracked or missing lenses that would constitute a safety hazard.

iii. Windshield‐ No cracks or stars in driver’s field of vision. This is critical! If the

driver can’t see overhead obstructions clearly, how can he safely escort you?

iv. Overall general condition and cleanliness of vehicle. If the vehicle appears to be

in poor condition or is extremely messy inside, the escort should be rejected!

b. Pole and Attachment. Pole should be of professional quality and securely mounted.

i. Is the pole rigid enough that it will not deflect when in motion?

ii. A steel pole should be avoided to eliminate possible electrocution from contact

with electric poles.

iii. Is the attachment device secure and dependable? Is the attachment point of the escort vehicle in good condition and secure? Duct tape is not an acceptable securement method, nor is any type of strapping. If you determine that the pole can slip within its securement apparatus, it is NOT ACCEPTABLE.

iv. The top of the pole must have some sort of visual indicator (paint or tape in a color that contrasts with the pole) 2 inches from the top of the pole, 4 inches from the top, and 6 inches from the top. This will help you determine the distance from the top of the pole of any impact. This will also enable you to determine if the top of the pole has broken off from any impact.

c. Escort Driver i. Examine the escort’s drivers license.

1. All escort drivers must be at least 21 years of age.

GTC‐MPP‐003 July 1, 2014 20

2. Note any limitations, especially as regards to vision. If corrective lenses

are indicated, ensure driver is wearing them at all times when driving.

3. If driver claims to be wearing contact lenses, insist on seeing some

supplies that will confirm that, e.g., a contact lens case, or saline

solution.

ii. A number of states require that escorts be certified. If your trip involves travel

in or through these states, you must confirm that the escort has proper

certification: Arizona; Colorado; Florida; Kansas; North Carolina; New York;

Oklahoma; Utah; Virginia; Georgia; and Washington.

1. Some of the states will accept certification from some of the other

states.

2. Complete details may be found in the Steel Carriers & Riggers

Association Oversize/Overweight Permit Manual, Pilot Car Escort

Certificate manual section. The permit department has a copy of this

manual and can advise drivers and dispatchers.

iii. Does the escort driver seem alert and aware? Does he/she appear to be under

the influence of alcohol or drugs? Converse with the escort driver to determine

his/her mental state.

iv. Does the escort driver have any hearing defects that would inhibit his/her ability

to safely escort? Drivers with apparent hearing defects must be rejected

immediately.

v. While enroute, be alert to signs of alcohol or substance abuse. If your escort

driver is drinking more than two or three standard‐sized drinks in the evening

after work, or is spending more time in any drinking establishment than seems

acceptable, consider this a warning sign. YOU MUST IMMEDIATELY REJECT OR

TERMINATE ANY ESCORT DRIVER WHO IS VISIBLY INTOXICATED OR CLEARLY

UNDER THE INFLUENCE OF ALCOHOL OR DRUGS, EVEN IF THIS OCCURS OUTSIDE

OF WORK HOURS OR ON DAYS WHEN WORK IS NOT BEING PERFORMED!

D. ESCORT REJECTION

a. If a Greentree Transportation driver, operations, carrier services or safety associate

determines that an escort must be rejected at any stage in a project, these steps are to

be followed:

i. Associate will inform his/her supervisor of the decision and the basis for the

rejection.

ii. Associate or supervisor will immediately notify Greentree Transportation

dispatching office and driver by telephone that the escort has been rejected.

LEAVING A VOICEMAIL MESSAGE IS NOT SUFFICIENT NOTIFICATION! You must

follow up to confirm that the parties have received the message and are aware

that the escort has been rejected.

1. Email or text messaging may be used to contact the driver or dispatcher

to request immediate contact, but do not serve as notification. You

must make verbal contact.

GTC‐MPP‐003 July 1, 2014 21

iii. Associate or supervisor will then notify escort that he/she has been rejected.

1. If rejection is based on documentable facts, inform the escort of the

reason for the rejection. If the escort can be used for future projects

upon confirmation that the deficiency has been rectified, advise the

escort accordingly.

2. If rejection is based on speculation or suspicion, e.g. substance abuse,

DO NOT relay these suspicions to the escort. Simply tell the escort that

his/her services are no longer needed, and that we will no longer be

able to use him/her in the future.

3. Remove the escort from the approved escort list and add a note to the

file regarding the reason and date for removal, the name of the

supervisor who rejected the escort, and the conditions that must be

met before the escort can be reinstated, if that is an option.

4. Greentree driver or dispatcher shall immediately initiate replacement of

the rejected escort so as to minimize any delays, following the

procedures outlined above in the ESCORT QUALIFICATION section.

E. PRE‐TRIP COMMUNICATIONS. Driver and escort shall communicate prior to each trip, and prior

to travel each day, using these procedures.

a. After Greentree Transportation driver and escort measure load independently, compare

measurements.

i. Refer to “Over‐dimensional Load Measurement Procedures” for this procedure.

ii. If measurements are not identical, each party is to repeat the measurement

with the other party observing.

iii. If the disagreement continues, the greater of the dimensions shall be used.

b. After the escort sets the pole 6 inches higher than tallest point of load, the Greentree

driver shall confirm pole height and its securement. See the Over‐dimensional Load

Measurement Procedures for details.

c. The day’s trip shall be reviewed with the escort(s).

i. If you have multiple escorts, involve all of them in the process, not just the front

escort or the pole car escort.

ii. Utilize a map while reviewing the trip.

iii. Review the route survey together for the portion of the trip expected to be

completed that day. Ensure both parties have a copy.

iv. Review the permits for the states in which travel is expected that day.

1. Ensure both parties have a copy of the permits.

2. If provision sheets are indicated, ensure both parties have copies.

3. Provision sheets for all states may be found on our website, without the

need to log into TILT. On the home page, www.thetii.com, click on the

Greentree Transportation logo on the right; click on Provision Forms on

the right; and select the state(s) needed.

d. Discuss all ramps to be taken that day, both on‐ and off‐ramps.

GTC‐MPP‐003 July 1, 2014 22

e. Discuss possible problems that could be encountered that day. These could include but

are not limited to weather, tight turns, difficult intersections, curfews, safe harbors,

traffic concerns, railroad crossings and other road imperfections.

i. The Greentree driver or the front escort vehicle should take notes about all

expectations during the trip. The front escort should carry that document, refer

to it during the trip, and advise the Greentree driver of upcoming “events”. The

escort driver should also add to it as the trip progresses, for reference on future

loads on that same route.

f. Discuss method(s) of communications while enroute. Refer to the “Driver‐Escort

Communications Standard Operating Procedures” document for complete details.

i. If using a CB radio, select a frequency (channel) with low usage to minimize

interference with other parties. Select a secondary frequency.

ii. If communications are lost with your pilot car, you must STOP IMMEDIATELY

until communications have been re‐established.

1. Discuss acceptable alternates if primary communication mode can not

be restored. Use of a cell phones is acceptable if all parties have a

hands‐free function available and in use.

iii. When a pole car escort goes under any overhead obstruction, he/she must

communicate whether the pole cleared or hit. If this communication is not

made, you must STOP IMMEDIATELY until communications are established and

you have heard that the pole cleared.

g. Arrange for a “stop word” that, when used by the escort 3 or 4 times in rapid

succession, will be cause for the Greentree Transportation truck to stop immediately.

The suggested communication is “STOP STOP STOP STOP”. Discuss what to do if

communications fail. In this event, both vehicles must stop IMMEDIATELY unless it is

impossible or unsafe to do so. In no event will the Greentree Transportation driver

proceed under any overpass while communications are absent.

h. Discuss minimum following distance, which in no case shall be less than ¼ mile. The

minimum following distance must be increased as your traveling speed increases.

i. In the event that the escort driver is, in your opinion following your vehicle too

closely:

1. Notify the escort driver immediately to back off to a proper following

distance.

2. If the escort driver fails to fall back to a safe following distance, stop at

the next safest place (do not go under any overhead obstructions) and

discuss with the escort driver the following distance requirements.

3. If the escort driver still, in your opinion is following too closely it is your

responsibility to stop at a safe location and notify the company

immediately.

i. Discuss course of action if pole hits any object.

i. Escort is to use pre‐arranged “stop word”.

ii. Greentree Transportation truck must stop IMMEDIATELY.

GTC‐MPP‐003 July 1, 2014 23

iii. If there is a ramp available to bypass an overpass/overhead obstruction, follow

these procedures:

1. The exit ramp and re‐entry ramp must be “direct”, with re‐entry at the

same intersection as the end of the exit ramp.

2. The Greentree Transportation truck must be able to get on the ramp

without backing up.

3. Greentree Transportation driver must place triangles while on the side

of the road.

4. Pole car escort must survey both ramps and the intersection, while

maintaining pole height at 6 inches above load height. Escort will also

pay close attention to crowns that may cause the load to “bottom‐out”.

5. If survey determines ramp route is clear and safe, both parties may

circumvent the overpass using the exit ramp.

iv. If no exit ramp is available, the Greentree Transportation driver will determine if

he/she can lower the ride height to maintain 6 inches clearance. If so, follow

these procedures:

1. Determine with pole car escort how much additional clearance is

required.

2. Reduce the ride height by this amount and re‐measure the load. See

“OD Load Measurement Standard Operating Procedures”.

3. The pole car driver shall position himself/herself in the best possible

vantage point to see the clearance between the load and the overpass,

and shall communicate with the Greentree driver using hand‐held CB

radio.

4. Wait for a break in traffic to the rear and, then proceed at slow speed.

5. Upon clearing the overpass, re‐set the load ride height and measure the

load again.

v. If neither of above options is available, the Greentree driver shall place out

his/her triangles and contact the permit department. The permit department

will contact the state for an alternate route that will enable the driver to

maintain a 6 inch clearance.

vi. If the state cannot or will not provide an alternate route that will maintain 6

inches clearance, the Greentree driver will determine if he can maintain a 3 inch

clearance after the ride height is lowered. If so, the driver may proceed under

the overpass using the procedures in section iv above with the exception that

the Greentree truck will proceed at SLOWEST SPEED POSSIBLE. If the Greentree

Transportation driver determines that a police escort is needed to minimize the

chance of being rear‐ended, he/she shall arrange for a police escort before

proceeding.

vii. If none of the above options are available, the Greentree driver shall contact the

permit department or safety department for assistance. We will research all

available options, which may include contacting the shipper or owner of the

goods or contacting the police for routing assistance.

GTC‐MPP‐003 July 1, 2014 24

j. The driver and escort should independently check the pole height every time the

vehicles stop during the day.

k. The driver and escort should independently check the load height immediately after the

driver adjusts the height of the load to clear any obstacles above or below the load.

F. DOCUMENTATION. The Greentree driver will complete an “Over‐dimensional Load Daily

Checklist” and submit it to the dispatching office. See Exhibit E. Drivers who fail to submit this

form are subject to disciplinary action up to and including revocation of their privilege to handle

over‐dimensional shipments for Greentree Transportation.

a. This form is available on our website. From the home page, click on the Greentree

Transportation logo, and then on “Contractor Forms”.

b. Drivers must insure that the pole car driver has also signed and initialed where indicated

on the checklist.


Upon approval, each escort company is added to list of approved escorts. Verbal approval is given to

the party requesting the addition of the escort.

IN CONCLUSION

1. Escorts must be approved by Greentree Transportation in advance.

2. The Greentree driver has full authority to reject an escort.

3. The Greentree driver is responsible for evaluation of the escort and their equipment.

4. A high pole must be set at a minimum of 6” higher than the tallest point of the load.

5. The Greentree driver and escort must complete pre‐trip communication.

6. Escort must communicate to Greentree driver of all overhead obstructions.

7. Know the course of action if the high pole strikes any object.

8. It is the responsibility of the Greentree driver to complete the Over‐dimensional Load Daily

Checklist.

7. References

Contractor manual

Over‐dimensional Load Measurement Standard Operating Procedures

GTC‐MPP‐003 July 1, 2014 25

ATTACHMENTS

EXHIBIT A‐ APPROVED ESCORT LIST

GTC‐MPP‐003 July 1, 2014 26

EXHIBIT B‐ Screen print of approved escort from TMW

____________________________________________________________________

EXHIBIT C‐ NEW ESCORT SETUP PACKET

Click the PDF logo for New Escort Setup Packet

GTC‐MPP‐003 July 1, 2014 27

EXHIBIT D

PILOT CAR/ ESCORT VEHICLE QUESTIONNAIRE

COMPANY NAME _____________________________________________

ADDRESS _____________________________________________

_____________________________________________

_____________________________________________

CONTACT NAME _____________________________________________

CELL NUMBER _____________________________________________

CONTACT 2 NAME _____________________________________________

CELL NUMBER _____________________________________________

GENERAL LIABILITY INSURANCE LIMIT $___________________

INITIAL YOUR ACCEPTANCE OF EACH OF THESE REQUIRED PROVISIONS

_______ I agree that any personnel supplied to Greentree Transportation will be at least 21 years of age.

_______ I agree that anyone operating an escort vehicle while providing services to Greentree Transportation will have a valid driver’s license.

_______ I agree to maintain a minimum of $1,000,000 Commercial General Liability Insurance coverage at all times while providing services to Greentree Transportation.

_______ I agree to maintain any certifications required by any of the states in which I will be providing services for Greentree Transportation.

_______ I agree to abide by all federal, state, and local laws while providing services for Greentree Transportation.

_______ When providing over‐height pole services for Greentree Transportation, I understand that poles are to be set at 6 inches higher than the load I am escorting.

_______ When providing over‐height pole services for Greentree Transportation, I agree to immediately and clearly notify the Greentree Transportation driver any time the pole strikes any overhead object.

_______ When providing over‐height pole services for Greentree Transportation, I understand that I must re‐check the pole height after all instances when the pole strikes an overhead object.

_______ When providing over‐height pole services for Greentree Transportation, I agree to re‐check my pole height no less than once per day during a “routine stop”. This check is in addition to the pre‐travel check each day, and in addition to the mandatory re‐checks after each pole strike.

_______ I agree to promptly report any actions by any Greentree Transportation driver that, in my opinion, have the potential to cause loss of life, bodily injury, or serious property damage, by calling a the safety department or dispatch department at Greentree Transportation at the contact numbers below.

Name____________________________________ Signature___________________________________

Date ___________________

Greentree Transportation Company 100 Industry Drive Pittsburgh, PA 15275

800‐233‐3262 After‐hours answering service 800.278.0623

GTC‐MPP‐003 July 1, 2014 28

EXHIBIT E

OVER‐DIMENSIONAL LOAD DAILY CHECKLIST

DRIVER ______________________________ ESCORT _____________________________

LOAD NO. _______________________ DATE ______________________

PRE‐TRIP

TRUCK o _____ PTI o _____ LOGBOOK CURRENT o _____ ALL REQUIRED PLACARDS, SIGNS, LIGHTS IN PLACE o _____ LOAD PROPERLY SECURED

PERMITS o _____ PERMITS IN HAND FOR ALL STATES FOR THE DAY o _____ REVIEW ROUTES AND RESTRICTIONS o _____ PROVISION SHEETS IN HAND o _____ REVIEW RESTRICTIONS o _____ ROUTE SURVEY IN HAND o _____ REVIEW ROUTE SURVEY o _____ IF BEING ESCORTED, DOES ESCORT HAVE PERMITS, ROUTE SURVEY AND

PROVISION SHEETS? _____ REVIEW ROUTE AND RESTRICTIONS WITH ESCORT

o _____ REVIEW SAFE STOP LOCATIONS, AND CONDITIONS UNDER WHICH TO STOP HIGH POLE CARS

o _____ MEASURE LOAD o _____ ESCORT MEASURE LOAD INDEPENDENTLY o _____ MEASURE HEIGHT POLE o _____ DOES POLE LOOK TO BE OF GOOD QUALITY AND CONDITION o _____ ESTABLISH PROPER FOLLOWING DISTANCE, NO LESS THAN ¼ MILE o _____ ESTABLISH COMMUNICATION PROCEDURE

_____ IF COMMUNICATIONS FAIL, STOP IMMEDIATELY! o _____ DISCUSS SPEED OF TRAVEL AND AREAS OF REDUCED SPEED o _____ DISCUSS COURSE OF ACTION IF POLE HITS ANY OBJECT o _____ SUBMIT THIS REQUIRED CHECKLIST TO DISPATCH BEFORE PROCEEDING

ENROUTE

AT ALL STOPS o _____ RE‐MEASURE LOAD HEIGHT AND POLE HEIGHT IF POLE CAR PRESENT. o _____ ESCORT RE‐MEASURE LOAD AND POLE HEIGHT

AFTER ALL LOAD HEIGHT ADJUSTMENTS o _____ RE‐MEASURE LOAD HEIGHT o _____ ESCORT RE‐MEASURE LOAD HEIGHT o _____ REPORT DETAILS OF STOP TO DISPATCH BEFORE PROCEEDING!

PAGE 1

GTC‐MPP‐003 July 1, 2014 29

HEIGHT/WIDTH CHECKS

1 TIME LOCATION PURPOSE

HEIGHT MEASUREMENT WIDTH MEASUREMENT ESCORT INITIALS

HEIGHT MEASUREMENT WIDTH MEASUREMENT DRIVER INITIALS



















_____ SUBMIT THIS CHECK LIST TO DISPATCH AT THE END OF THE DAY.

DRIVER SIGNATURE ____________________________ DATE ______________________

ESCORT SIGNATURE ___________________________ DATE ______________________

FAX TO: 866‐388‐5710 OR EMAIL TO: [email protected]

PAGE 2

GTC‐MPP‐004 July 1, 2014 30


Revision: 1



Company


Reviewer:

Safety and Operations Depts. Policies and Procedures Communications Between Drivers and Over‐Dimensional Escorts – Standard Operating Procedures

Job Title: Driver; Escort Vehicle Driver


GTC‐MPP‐004 July 1, 2014 31


The purpose of this procedure is to establish acceptable and required modes and forms of

communications between Greentree Transportation drivers and their escorts while transporting over‐

dimensional loads. Of particular importance is the communication between the Greentree

Transportation driver and the driver of a front pole escort vehicle. The ultimate objective of this

process is to eliminate the potential for overhead structure impacts.


The process described herein shall apply to all shipments that require one or more escorts due to the

size or weight of the shipment. Each state will dictate its requirements as part of the permit process and

those requirements will be detailed on the permit itself. These procedures shall be followed prior to

travel and while enroute every day. These procedures apply whether travel is on public highways or on

private property.

The driver has full authority to reject an escort if he/she feels the escort is unsafe in any manner. No

one in operations or management at Greentree Transportation will require a driver to use an escort that

the driver has rejected. However, any Greentree Transportation manager (or above) may reject the use

of an escort for safety or reliability reasons even if the driver has approved that escort.


Functional commercial radio or CB radio ‐ minimum one per vehicle

Functional hand‐held commercial or CB radio ‐ minimum one per trip

Functional cell phone ‐ minimum one per vehicle

4. Responsibilities

The driver and the escort driver(s) are responsible for following these procedures. Enforcement will

typically be managed by the safety department, although the permit department manager or the

dispatch manager also has authority to enforce these procedures, and to discipline or sanction drivers or

escorts who fail to adhere to these procedures.


A. Modes of communication

a. If both the Greentree Transportation driver and all escort drivers have “commercial

radios” other than CB radios, that is the preferred method. It is acknowledged that

this will not normally be the case.

GTC‐MPP‐004 July 1, 2014 32

b. A CB radio is the next preferred method of communications.

i. Arrange for a primary frequency (channel) that is not expected to have

much traffic.

ii. Arrange for a secondary frequency in case the first choice becomes busier

than expected.

iii. Communicate and confirm these channels at the pre‐trip meeting each day

before travel.

iv. If at any time enroute it becomes desirable to switch from one frequency to

the other, the driver initiating this switch shall instruct the other driver(s) to

go to the alternate frequency, without specifying the channel number. This

will prevent any uninvolved parties who may possibly interfere with

communications from switching channels along with you.

v. At least one party must have a hand‐held CB radio with a spare, fresh

battery.

1. This hand‐held unit can be used by either party if a primary CB

becomes unusable.

2. The escort vehicle will use the hand held unit if he or she must exit

the escort vehicle to assist in guiding the Greentree Transportation

truck or when directing traffic.

c. Cell phones may be used if CB communications cannot be maintained, but ONLY

under these conditions:

i. All parties must maintain an open line continuously.

ii. All parties must have hands‐free capability and must use that feature at all

times.

d. Hand Signals. Hand signals are not a normal method of communications between

Greentree Transportation drivers and escort vehicle drivers.

i. While traveling, you must maintain a minimum following distance of ¼ mile;

too far back to see any hand signals.

ii. If escort driver is guiding the Greentree Transportation driver under an

overpass with a less‐than‐ideal clearance, the escort driver should position

himself to get the best possible view of the top of the load where it may

contact the bridge. This is generally not conducive to hand signals based on

the relative location of the 2 individuals. The escort driver should use his

hand‐held CB in this case.

e. Brake Lights. Escort Vehicle brake lights are a secondary means of communications

when a pole car pole hits an overhead obstruction. See Emergency

Communications, below, for more information.

B. General Communications Guidelines

a. Non‐Business Communications. Communications should be limited to those that

directly involve the tasks at hand. Personal discussions and “chatter” are

discouraged.

i. All business communications should be brief, clear, and succinct (“to the

point”). This is especially important as regards communications between a

GTC‐MPP‐004 July 1, 2014 33

front escort driver and the Greentree Transportation driver. As an example,

“Move to the left lane!” is a more effective communication than, “Uh, Jim,

this is Dave, there’s a broken down car up ahead off the right side of the

road, and I think we should probably get in the left lane pretty soon”.

ii. Personal talk and “chatter” are absolutely prohibited in congested areas, or

within eyesight of an upcoming overhead obstruction.

iii. Personal talk and “chatter” between a driver and a rear escort are

particularly dangerous and should be avoided at all costs! Such

communications could preclude the front escort from being able to

promptly advise the Greentree Transportation driver of an upcoming

hazard.

b. Neither the escort nor the Greentree Transportation driver may listen to music or

any other radios, CD players, tape players, MP3 players, etc, while in motion.

c. Except in extreme weather conditions, Greentree Transportation driver and all

escort vehicles shall travel with their windows down.

C. Emergency Communications

a. Driver and escort should arrange and agree upon certain words or phrases in their

pre‐trip meetings. Of particular importance are words to be used when quick action

is imperative.

b. The preferred phrase for use when a height pole hits an overhead obstruction is

“STOP, STOP, STOP, STOP”

i. In this scenario, the pole car should also immediately stop, and remain in

position with the brake lights applied as an additional signal to the

Greentree Transportation driver that there is a hazard.

c. If communications fail between any two or more of the drivers, all vehicles must

stop IMMEDIATELY until effective communications have been re‐established.

D. Miscellaneous

a. Pole car escorts should advise Greentree Transportation driver of all upcoming

overhead obstructions as soon as they become visible to the pole car driver.

b. Pole car driver shall advise the Greentree Transportation driver of the results of all

overhead obstruction encounters.

i. If the pole hits the obstruction, use the communications as described above

to immediately halt the Greentree Transportation truck.

ii. When height pole clears an overhead obstruction, the pole car should

inform the Greentree Transportation driver using an “All Clear” phrase. If

the Greentree Transportation driver does not receive a communication that

the height pole cleared, he/she must assume that the pole hit and STOP

IMMEDIATELY.

iii. Greentree Transportation driver and escort vehicle driver(s) shall

communicate with each other about all upcoming “events”. These events

could include but are not limited to:

1. Overhead obstructions

2. Tunnels

GTC‐MPP‐004 July 1, 2014 34

3. Traffic signals

4. Turns and sharp curves

5. RR crossings and other road bumps or undulations

6. Off‐ramps to be taken

7. Increasing traffic congestion


The ultimate objective of this process is to eliminate the potential for overhead structure impacts.

IN CONCLUSION

1. To establish acceptable and required modes and forms of communications between drivers and

escorts.

2. Acceptable modes include: Commercial Radios (other than CB’s, CB Radios)

3. Cell Phones are to be used only when the other modes have failed.

4. In the event communication is lost, you must stop immediately.

7. References

Route Survey and Permit Policy for Drivers Standard Operating Procedures

Escorts‐ Qualifications and Procedures Standard Operating Procedures

8. Definitions

None

GTC‐MPP‐005 July 1, 2014 35


Revision: 1



Company


Reviewer:

SAFETY Policies and Procedures How to Perform a Pre‐Trip Inspection

Job Title: Driver


GTC‐MPP‐005 July 1, 2014 36


The purpose of this procedure is to provide each Greentree Transportation driver with directions on

how to perform a proper pre‐trip and post‐trip inspection.


The process described herein shall be used at the beginning of each work day for all equipment leased

to Greentree Transportation. The driver has full responsibility to ensure that the equipment is in safe

operating condition and that all required paperwork, emergency equipment, and permits are in the

vehicle prior to departing for the day.


N/A

4. Responsibilities

The driver is responsible for following these procedures. Enforcement will typically be managed by the

safety department; although the dispatch manager also has the authority to enforce these procedures

and to discipline or sanction the driver and/or owner if they fail to adhere to these procedures.


How to Perform a Pre‐Trip or Post‐Trip Inspection

The following guidelines should be modified to match the specific vehicle and also to include any special

equipment.

1) Approaching the Vehicle Approach the vehicle and look for any leaks or loose hanging objects. Check unit numbers,

proper tags and placards (if the cargo being carried requires them).

GTC‐MPP‐005 July 1, 2014 37

2) In Vehicle Enter the cab and test all lights, headlights, four‐way flashers, clearance and identification

lights and all other running lights. Measure the clutch free‐play travel. It should be about 1 inch. Check the foot brake pedal to make sure that the pivot is working freely, and that dirt or

other objects do not obstruct the heel of the pedal. Do the same with the accelerator pedal. Start the engine and let it idle until all gauges are working. Check the gauges, horn,

windshield wipers/washers, heater, defroster, air‐conditioning and other accessories. Measure the steering wheel free‐play. It should be no more than 30 degrees. After chocking the unit to prevent movement, shut off the engine and release all brakes.

Lower the air pressure to between 90 and 100 PSI. Apply the brakes firmly. If the pressure drops more than 6 PSI, there is probably at least one brake out of adjustment. Continue to apply the brakes for one minute. If the pressure drops more than an additional 3 PSI, there is probably an air leak.

Pull the trailer hand valve to check operation of the trailer brakes. Release the valve and listen for air exhaust.

Pump the air down with the foot brake and check to make sure the “Low Air” warning light and buzzer operate when the air pressure falls to 50% below maximum pressure, or approximately 60 pounds.

Start the engine and build air up to operating pressure. Set the parking brake and test by pulling against it in low gear with the engine idling. Do the same to check the operation of the trailer emergency brake. Finally, check to see that all necessary emergency equipment – such as the fire extinguisher

and emergency markers is available and in good condition. Shut the engine off, exit the cab and begin the remainder of the inspection, starting at the

driver’s door.

Depending on the make and model of the unit and special equipment, check points may vary from side to

side on the unit. Regardless of which side they are located on (left or right) they should be checked.

3) Left (Driver) Side of Cab Check the left side mirror and brackets. Inspect the steering axle tires for cuts, bruises, wear and inflation (use a gauge). Tire tread

on the front axle must be at least 4/32 of an inch when measured at any point on a major tread groove.

Make sure no lug nuts are loose or missing. Check the oil level in the front axle hub. Check for looseness in the steering gear box and drag links (Note: If looseness is found, do

not operate the unit until corrected). Look for broken or loose spring leaves or spring U‐bolts. Inspect the grab rails and steps. Listen for air leaks as you walk around the unit.

GTC‐MPP‐005 July 1, 2014 38

4) Front of Cab Check the clearance and identification lights. Inspect the wiper arms and blades by lifting them away from the windshield. Open the hood and check engine fluid levels, belts and wiring. Underneath, check U‐bolts for looseness inside of the springs and the front tires. Verify the high and low beam headlight functions, as well as the turn signals.

5) Right (Passenger) Side of Cab Check the right side mirror and bracket. Follow the same procedure as the left side, checking tires, wheels, suspension, hubs, etc. Inspect the muffler, brackets and air intake. Check the filler cap gasket and tank brackets. Check the fuel level (fuel gauges can fall). Make sure battery covers are in place and properly secured. Check the lights and reflectors. Inspect the right drive axle tires for wear and cuts, as well as for proper inflation. Tire tread

must be at least 2/32 of an inch when measured in a major tread groove. Look for loose or missing lugs, cracked rims or leaking oil seals. Verify the condition of the tandem spring leaves, U‐bolts and bushings, looking for cracks or

excessive wear. Check for loose mounting bolts on the brake chambers. Look at the brake assembly, the drum condition and lining thickness (linings should be at

least ¼ inch thick). Make sure pins and springs are in place and shoes have proper contact with the drums. Check the fifth wheel mounting bolts and the pivot pin for cracks or excessive wear. Verify that the locking lever is in the locked position and the jaws are completely around the

trailer kingpin. Check the air tank mounting brackets, hose and drain the tank as required by the air system

specifications.

6) Right Side of Truck/Trailer Make sure a sturdy cable or chain with a bolt or lock secures the spare tire to its carrier. Inspect the frame rails for cracks and loose braces. Check the tarp or tarpaulin tie‐down, if applicable. Verify the proper suspension of air‐lines under the unit. Check the right tires, wheels, springs, brakes, lights, reflectors and conspicuity markings

using the same procedures as recommended for the cab. Inspect the axles and spring assembly for missing or loose hangers, U‐bolts or broken

springs. Check that all straps, chains or other cargo securement devices are tight, free of cuts,

abrasions and kinks.

7) Rear of Truck/Trailer Check the lights, reflectors and conspicuity markings. Test the brake lights and turn signals. Inspect the mud flaps and bumper. Check the cargo door hardware and rear tie‐downs, if applicable.

GTC‐MPP‐005 July 1, 2014 39

Inspect the under‐ride bumper.

8) Left Side of Truck/Trailer Check the left side tires, wheels, springs, brakes, lights, reflectors and conspicuity markings,

as you did on the right side. Inspect the tandem slide locks and landing gear assembly. Check that all straps, chains or other cargo securement devices are tight, free of cuts,

abrasions and kinks.

9) Left (Driver) Side of Cab After checking the left drive axle tires, wheels, brakes, spring assembly and fifth wheel

mounting, step up on the tractor deck and inspect the air hoses and trailer light cord. Look at the glad hand grommets. Step down and make sure the battery covers are in place and properly secured. Check the left side fuel tank.


Defects that are discovered must be noted on your Daily Vehicle Inspection Report. Defects that affect

the safe operation of the vehicle must be corrected before the vehicle is driven.

7. References

N/A

8. Definitions

N/A

GTC‐MPP‐006 July 1, 2014 40


Revision: 1

Issue Date: July 1, 2014 Greentree

Transportation Company


Reviewer:

SAFETY AND OPERATIONS DEPT. Policies and Procedures Over‐Dimensional Load Measurement Procedures

Job Title: Driver, Escort Driver


GTC‐MPP‐006 July 1, 2014 41


The purpose of this operating procedure is to establish a set of procedures to accurately measure

over‐dimensional shipments that is consistently repeatable.


These procedures must be observed by all Greentree Transportation drivers when hauling loads that

exceed the maximum legal dimensions in any of the states of travel. If a driver or dispatcher is

unsure as to the maximum legal dimensions, the safety dept. or the permit dept. can advise.


Permits and route surveys for the trip. See Route survey/ Permit Standard Operating Procedures

Tape Measure of sufficient length with unbroken end.

Overheight measuring pole is suggested; available at a discount from the safety dept.

“Trucker’s Atlas”‐ available at any truck stop.

4. Responsibilities

The Greentree Transportation driver is primarily person responsible for load measurement,

although the escort driver should also measure the load. No one is permitted to instruct a

Greentree Transportation driver to violate the terms of his permits.


A. NEVER ACCEPT DIMENSIONS GIVEN TO YOU BY ANY THIRD PARTY! You must measure all shipments yourself.

B. Measure the freight before it has been loaded. a. We prefer that you use an over height measuring pole. Contact the safety

department for information on how to obtain one. Greentree Transportation reimburses for half of the cost if you buy one while leased to us.

b. Use a metal tape measure with a length greater than or equal to the height of the shipment. You may not use a shorter tape measure by attempting to measure the shipment in two segments.

c. All tape measures must be in inches and feet; metric tapes are not acceptable. d. Any tape measure with the end broken is NOT ACCEPTABLE and should be disposed

of. e. Ensure that the cargo is on level ground. If this is not possible until after loading, be

sure the loaded trailer is on level ground when measuring the shipment after loading.

GTC‐MPP‐006 July 1, 2014 42

f. When possible, use a helper to hold the end of the tape. You must hold the end that will give you the measurement.

g. Measure in at least 3 places along the length of the shipment, including the front and rear‐most points of the load.

h. Determine if the tallest point is inboard from the outer edge of the load. If so, be careful to measure from the ground to that point. You may find it helpful to measure from the ground to the top edges of the load, and then measure separately from the edge of the load to the highest point, and add those two measurements. Double check your math.

C. Measure your trailer deck height in at least 5 places along its length. Add that height to the height obtained in step B above. Even though you may expect the loaded trailer to drop 1‐3 inches with weight on it, you should not count on it for the purpose of this process.

D. If this height is greater than what you can legally haul, STOP and contact the safety department, operations department, and/or permit department for advice. Assume that you may not exceed 13 ft. 6 inches in height without permits (even though many Western states allow 14 ft.) unless the permit department tells you otherwise.

E. After the shipment is loaded, repeat step B above. a. Adjust your air bags to your preferred level before measuring. You may not travel

with purged air bags. b. You MUST measure on level ground, even if that requires moving a short distance

while on the shipper’s property. DO NOT MOVE YOUR TRUCK WITHOUT COMPLETELY SECURING THE CARGO!

c. If you have 100% confidence in the height of the load before it was loaded, you may measure from the bottom of the load to the ground and carefully add those measurements to obtain your overall height. This is an effective method of obtaining an accurate height on standardized pieces of freight.

F. If you are using an escort, ask the escort to measure your load independently and compare measurements. If they differ, repeat the process and compare again. If you cannot agree on a dimension, use the greater of your measurements.

G. Over‐height pole measurement, when applicable.

a. You must always measure the height of the pole independently. Do not accept the

escort’s measurement!

b. If you have an over‐height measuring pole, you may use it to check the height after

the pole has been put into place.

c. If you must use a tape measure, you will probably not be able to get the tab of the

end of the tape measure onto the top of the pole after it is in place. In this case,

measure the pole while it is on the ground, from the top end of the pole to the

attachment point with the escort vehicle. Use tape to note this mark if necessary.

After the pole is in place, measure from the attachment point to the ground, and

carefully add these two measurements to obtain your overall pole height.

d. Remember‐ THE POLE MUST BE SET 6 INCHES HIGHER THAN THE LOAD HEIGHT!

H. Re‐Measurement

a. If your load is over‐height, you must re‐measure your load height each morning

before travel and immediately after adjusting your ride height to clear any obstacles

over or underneath the load.

b. You must re‐check the height of the pole under these circumstances:

i. Each morning before travel.

GTC‐MPP‐006 July 1, 2014 43

ii. When the pole hits an overpass or any other overhead obstruction (trees,

wires, etc.)

iii. If you encounter high winds and you have observed the pole flexing more

than it does in zero‐wind conditions. (Remember to check your permits

carefully if you encounter high winds or they are expected, to determine the

travel limitations under those circumstances).

I. DOCUMENTATION

Greentree Transportation driver and escort driver must both document measurements

as part of their daily load checklist. See Exhibit A.

a. At time of dispatch of any loads involving a pole car escort, the dispatcher must

inform the driver that this form must be completed and returned to the dispatching

office before the load can be settled (paid to the contractor).

b. Dispatcher must enter a comment in the Remarks field in Order Entry that an OD

load checklist is required.

c. Before completing the order, dispatcher must confirm receipt of this document.

i. Dispatcher will review the document to ensure required initials and

signatures are present.

ii. Dispatcher will review the document to ensure that pre‐trip check has been

done, and a reasonable number of enroute checks were done.

iii. Document must be retained for at least 6 months.


Completed Over‐Dimensional Load Daily Checklists must be submitted to the dispatching office. The

designated operations or billing person in that office should review the form for completeness and

accuracy. Any driver who consistently fails to submit a properly‐executed form is subject to disciplinary

action including possible revocation of his privilege to haul over‐dimensional loads for Greentree

Transportation.

IN CONCLUSION

1. You must measure all shipments yourself.

2. Measure the shipment before and after it is loaded on your trailer.

3. Do not move your truck without completely securing the load.

4. Over‐Height poles must be set 6” higher than the load height.

5. You must independently measure the pole height.

6. The driver and escort must complete the daily load checklist for every load and submit it to the

company with the load paperwork.

7. References

Drivers and Dispatchers should also refer to the Standard Operating Procedures for Escorts

GTC‐MPP‐006 July 1, 2014 44

EXHIBIT A

OVER‐DIMENSIONAL LOAD DAILY CHECKLIST

DRIVER ______________________________ ESCORT _____________________________

LOAD NO. _______________________ DATE ______________________

PRE‐TRIP

TRUCK o _____ PTI o _____ LOGBOOK CURRENT o _____ ALL REQUIRED PLACARDS, SIGNS, LIGHTS IN PLACE o _____ LOAD PROPERLY SECURED

PERMITS o _____ PERMITS IN HAND FOR ALL STATES FOR THE DAY o _____ REVIEW ROUTES AND RESTRICTIONS o _____ PROVISION SHEETS IN HAND o _____ REVIEW RESTRICTIONS o _____ ROUTE SURVEY IN HAND o _____ REVIEW ROUTE SURVEY o _____ IF BEING ESCORTED, DOES ESCORT HAVE PERMITS, ROUTE SURVEY AND

PROVISION SHEETS? _____ REVIEW ROUTE AND RESTRICTIONS WITH ESCORT

o _____ REVIEW SAFE STOP LOCATIONS, AND CONDITIONS UNDER WHICH TO STOP

HIGH POLE CARS o _____ MEASURE LOAD o _____ ESCORT MEASURE LOAD INDEPENDENTLY o _____ MEASURE HEIGHT POLE o _____ DOES POLE LOOK TO BE OF GOOD QUALITY AND CONDITION o _____ ESTABLISH PROPER FOLLOWING DISTANCE, NO LESS THAN ¼ MILE o _____ ESTABLISH COMMUNICATION PROCEDURE

_____ IF COMMUNICATIONS FAIL, STOP IMMEDIATELY! o _____ DISCUSS SPEED OF TRAVEL AND AREAS OF REDUCED SPEED o _____ DISCUSS COURSE OF ACTION IF POLE HITS ANY OBJECT o _____ SUBMIT THIS REQUIRED CHECKLIST TO DISPATCH BEFORE PROCEEDING

ENROUTE

AT ALL STOPS o _____ RE‐MEASURE LOAD HEIGHT AND POLE HEIGHT IF POLE CAR PRESENT. o _____ ESCORT RE‐MEASURE LOAD AND POLE HEIGHT

AFTER ALL LOAD HEIGHT ADJUSTMENTS o _____ RE‐MEASURE LOAD HEIGHT o _____ ESCORT RE‐MEASURE LOAD HEIGHT o _____ REPORT DETAILS OF STOP TO DISPATCH BEFORE PROCEEDING!

PAGE 1

GTC‐MPP‐006 July 1, 2014 45

HEIGHT/WIDTH CHECKS






















_____ SUBMIT THIS CHECK LIST TO DISPATCH AT THE END OF THE DAY.

DRIVER SIGNATURE ____________________________ DATE ______________________

ESCORT SIGNATURE ___________________________ DATE ______________________

FAX TO: 866‐388‐5710 OR EMAIL TO: [email protected]

PAGE 2

GTC‐MPP‐007 July 1, 2014 46


Revision: 1



Company


Reviewer:

SAFETY Policies and Procedures Space Management – Over‐Dimensional Loads

Job Title: CONTRACTOR


GTC‐MPP‐007 July 1, 2014 47


The purpose of this procedure is to establish safe operating procedures for the movement of over‐

dimensional loads to ensure the safe transportation of these commodities with an emphasis on damage‐

free performance.


These procedures should be used by every Greentree Transportation driver in the transport of over‐

dimensional commodities.


Permits and Route Survey for the Trip

Tape Measure

Over height measuring pole

Truckers Atlas

4. Responsibilities

The Greentree drivers have the primary responsibility of complying with these procedures. A driver may

not deviate from these procedures without express authorization from a manager‐level (or above)

associate at Greentree Transportation in the operations or safety departments only. No manager may

authorize exceptions to this policy without the express approval from the owner of the goods, who must

have been given all relevant details including multiple photographs necessary to make an informed

decision.

Requests for permanent changes to the procedure may be initiated by any driver, truck owner, safety

associate, or persons affiliated with the customer or the owner of the goods. Such changes will typically

be made to ensure greater safety or to provide alternate but equally‐effective procedures. Changes to

the policy may be made by the V.P. of Operations, the Safety Manager, or the Safety Director.


1. OD Load Measurement

a. You must accurately measure your load

b. Refer to “OD Load Measurement Procedure” of the MPP for full instructions.

GTC‐MPP‐007 July 1, 2014 48

2. Escort Qualification

a. Only approved escorts may be used.

b. See “Escort – Qualification and Procedures” of the MPP

3. Route Survey

a. Carefully review your permits, the routes may not match what you originally requested

or what the survey suggested.

b. If the routes do not match refer to the Route Survey & Permit Policy for Drivers in this

manual for instructions on how to proceed.

4. Following Distance

a. Minimum following distance to an escort is ¼ mile. The minimum following

distance must be increased as your traveling speed increases.

b. It is your responsibility to ensure that you have enough space between your

vehicle and the escort vehicle to stop safely in the event the escort notifies

you of any potential hazard.

5. Space Management

a. Know where you are going and have a plan.

i. A thorough Pre‐Trip meeting with your escort is essential to safe operation.

Make sure to cover:

1. Routes and exits

2. Potential hazards and obstructions

3. Communication devices, channel selection

4. Stop and All Clear words.

ii. Properly adjust your mirrors prior to beginning your trip.

iii. Recognize potential hazards early (see Relevant Objects below)

iv. Develop a plan to avoid the object. Utilize your escort(s) if required for the load.

1. Lane Change

2. Slowing or stopping

3. Maneuvering around

b. Relevant Objects

i. Parked Vehicles on highway ramps, shoulders, side of the road

ii. Street signs and poles

iii. Safety poles (poles protecting gas/diesel pumps)

iv. Guard Rails

v. Culverts (sewage and storm water)

c. Backing

i. All backing maneuvers have the potential for damages to occur

ii. Remember G.O.A.L (Get Out and Look)

iii. Identify all potential hazards such as parked vehicles, utility poles, curbs.

iv. Utilize your escort to block traffic and help direct you to avoid any hazard.

GTC‐MPP‐007 July 1, 2014 49

d. Turns

i. Turns present a high chance of damages. Right turns are especially difficult due

to the large blind spot on that side of the equipment.

ii. Corners are likely to have telephone poles, fire hydrants, gas lines, etc that all

present difficulties when negotiating a turn.

iii. Prior to making a turn you must monitor your surroundings closely.

iv. Identify all hazards (poles, hydrants, signs) and plan your turn accordingly.

v. Use your escort to block the lane and traffic on your turning side.

1. If you do not have an escort you must protect the turning lane as best

as possible

2. If you can’t make a right turn without creeping into another lane, swing

wide as you complete the turn and keep the rear of the vehicle close to

the curb (but not too close).

3. If you swing too wide, cars behind you may assume you are turning left

and try to pass on the right – “Right Turn Squeeze”.

e. Fatigue

i. Driver Fatigue is one of the leading causes of crashes.

ii. If you are fatigued, Stop Driving.

iii. Signs of fatigue are:

1. Your eyes occasionally lose focus

2. You yawn frequently

3. You make mistakes like missing your exit

4. You can’t remember driving the last few miles.

iv. Get off the road before it gets worse. The only cure for fatigue is to get some

sleep.

6. Off Route Operation

a. Intentional off‐route operation is PROHIBITED and may be cause for immediate

dismissal.

b. If you have deviated off‐route accidentally, you and any escort vehicles must STOP

IMMEDIATELY, or if it is unsafe to do so you must proceed slowly to the closest safe

location.

c. Contact the permit department for assistance. If after hours, contact us via our

answering service at 800‐278‐0623. They will advise you.

i. This may involve ordering new permits from your current location back

onto the designated route.

ii. Notify your dispatcher if your delay exceeds one hour.

GTC‐MPP‐007 July 1, 2014 50


In Conclusion

1. It is essential to have a good route survey with descriptions of all overhead obstructions,

structures, light poles, traffic lights, etc.

2. Complete a thorough pre‐trip meeting with your escorts

3. Properly adjust all mirrors prior to departure

4. Backing: GOAL – Get Out and Look

5. Turning presents a significant challenge. Identify all hazards and use your escorts to block traffic.

6. If you are fatigued stop and get some rest.

7. References

OD Load Measurement Procedure MPP

Route Survey & Permit Policy for Drivers MPP

Escort Qualification and Procedures MPP

8. Definitions

GTC‐MPP‐008 July 1, 2014 51


Revision: 1



Company


Reviewer:

SAFETY Policies and Procedures Equipment Breakdown / Parking / Stopping

Job Title: MANAGER, ASSOCIATE


GTC‐MPP‐008 July 1, 2014 52


This procedure is to be followed in the event of an equipment breakdown. This procedure is designed

to protect all parties involved in the mitigation of losses, damages, and notification to all relevant

parties of the incident.


All Greentree drivers are instructed to follow the instructions below in the event of an equipment

breakdown. Associates and Managers are to utilize this SOP as a guide to providing assistance to the

driver at the time of the incident.


None

4. Responsibilities

1. Departments Involved

a. Operations

1. Initial contact with contractor

2. Takes initial report from contractor

3. Facilitates notification of all relevant parties involved.


EQUIPMENT BREAKDOWN

1. In the event of an equipment failure or breakdown:

a. Activate the equipment’s 4‐way hazard flashers

b. Slow down and stop at the closest safe place and as far off the travel part of the roadway

as possible.

c. If you are being escorted, notify your escort that you a making an emergency stop

2. If the stop is on the travel portion of the roadway or the shoulder:

a. Watching carefully for traffic

GTC‐MPP‐008 July 1, 2014 53

b. Place all emergency and traffic warning devices

i. Flashing Lights

ii. Reflective Triangles

c. Placement of the Emergency Warning Devices should be at minimum (FMCSR 392.22)

i. One on the traffic side of and 10 feet (4 paces) from the stopped vehicle in the

direction of approaching traffic.

ii. One at 100 feet (40 paces) in the center of the lane or shoulder occupied by the

stopped vehicle in the direction of approaching traffic

iii. One at 100 feet (40 paces) in the center of the lane or shoulder occupied by the

stopped vehicle in the direction away from the approaching traffic.

3. After completing steps 1 and 2 above:

a. Notify your dispatcher immediately

b. State the nature of the breakdown

c. The expected amount of time until you are moving again

4. Your dispatcher will provide you with further instructions if necessary

a. The dispatcher will contact the customer and/or consignee to inform them of the issue.

b. The dispatcher will provide assistance in locating a service call, tow vehicle or if necessary

re‐power the load.

PARKING / STOPPING

1. Parking and/or Stopping

a. All contractors must carrier a minimum of 6 cones and/or barriers to be placed around

the vehicle and load when parking. Cones will be necessary when stopping for 15

minutes or longer.

i. The placement of the cones must be placed at a minimum of:

1. One cone/barrier offset 5’ to the rear and side of each corner of the load

2. One cone/barrier halfway between the front and rear cones on each side.

b. Escort Vehicles

i. For loads that require only 1 escort vehicle. The escort must park behind and on

the traffic side of the load.

ii. For loads that require 2 escort vehicles:

1. 1 escort must park behind and on the traffic side of the load

2. 1 escort must park at the front of the tractor and on the traffic side.


By following the procedure listed above should mitigate loss and provide the details and timeline

necessary to notify the customer of the expected arrival time of the shipment.

GTC‐MPP‐008 July 1, 2014 54

In Conclusion

1. In the event of a breakdown it is necessary to place all emergency warning devices as soon as safely possible.

2. Notify your dispatcher of a breakdown immediately. 3. When parking, place at a minimum 6 cones around your vehicle and load. 4. Position your escort vehicle behind and on the traffic side of your load.

7. References

1. FMSCA Handbook: Outlines the Federal Regulations for Post Accident Drug and Alcohol Testing.

2. Operation Manual: Outlines the company policy and procedures as it relates to incident, accident

and claims reporting.

8. Definitions

ATI‐WE‐009 July 1, 2014 55


Revision: 1



Company


Reviewer:

SAFETY Policies and Procedures Incident/Crash Reporting Driver and Associate

Job Title: DRIVER, MANAGER & ASSOCIATE


ATI‐WE‐009 July 1, 2014 56


This procedure is to be followed in the event of an incident or crash involving cargo, auto liability or

personal injury claims or equipment breakdown. This procedure is designed to protect all parties

involved, mitigate damages and losses and notification to all relevant parties to the incident.


All Greentree Transportation drivers are instructed to follow the instructions below in the event of

any incident or crash regardless of severity. Associates and Managers are to utilize this SOP as a

guide to provide assistance to the driver at the time of the incident, throughout the investigation

and settlement of all claims.

No driver or associate is authorized to speak on behalf of or enter into settlement negotiations

without the consent of management.


1. Crash Reporting Information Sheet (Exhibit A)

2. TMW File Maintenance

4. Responsibilities

1. Departments Involved

a. Safety

1. Initial contact with driver, customer or claimant

2. Takes the initial report from driver

3. Notifies the appropriate insurance carrier

4. Continual contact with all parties involved through settlement of claim

b. Operations

1. Initial contact with driver, customer or claimant

2. Takes initial report from driver

3. Notifies Safety of the incident for processing

ATI‐WE‐009 July 1, 2014 57


DRIVER INSTRUCTIONS

1. STOP! PROTECT THE SCENE. Set out flares, flags and triangles as necessary. Keep the crash from getting worse.

2. ASSESS AID NEEDED TO THE INJURED. 3. NOTIFY THE POLICE AND REQUEST DISPATCH OF EMERGENCY MEDICAL TECHNICIANS. 4. PROTECT CARGO AND EQUIPMENT. 5. NEVER ADMIT LIABILITY. 6. DO NOT SIGN ANYTHING or discuss the crash with anyone but the police or a representative of

Greentree Transportation or a representative of Greentree’s insurance carrier. Be sure to ask for identification.

7. TAKE PHOTOGRAPHS. Take photographs with your cell phone or any kind/type of camera available and send the pictures to the Safety department. Take photos of the damaged vehicles(s), the general scene from all four directions, skid marks and damaged property. Never take photographs of injured or deceased persons. If you send in a disposable camera, put your name on the camera and send it to the Safety Department for developing.

8. NOTIFY THE SAFETY DEPARTMENT. Immediately get in touch with the Safety Department, regardless of fault, so we can get help to you. All crashes must be reported immediately, regardless of the severity, day or night. Safety personnel are on‐call 24/7/365 to take your call. During business hours call (800)233‐3262. After business hours, Safety personnel can be reached by contacting the Company’s answering service at (888) 278‐0623. Identify yourself as a Greentree Transportation driver and tell the operator that you need to report a crash. Be sure to give the operator a call back number.

9. LOG THE CRASH. All time spent at a crash scene or reporting a crash must be recorded on Line 4, On‐Duty, Not Driving, of your logbook. Write “Crash” in the remarks section, noting the location and the total amount of time spent dealing with the crash.

10. LOG REQUIRED POST CRASH DRUG & ALCOHOL TESTS. The time spent undergoing a post crash drug and alcohol collection must be logged as “On Duty, Not Driving” time showing the location and duration of the collection procedure

11. FEDERAL DOT CRASH: A crash that results in a fatality, disabling damage that requires a vehicle

to be towed from the crash scene or an injury requiring the transportation of someone from the

crash scene for emergency medical treatment, is considered a “Federal DOT Crash”. If you are

involved in a crash that fits the definition of a Federal DOT Crash AND YOU ARE CITED FOR A

MOVING VIOLATION, you must submit to a Post‐Crash Controlled Substance and Breath Alcohol

Test.

12. A Post‐Crash Breath Alcohol Test must be done within 2 hours whenever possible but no later

than 8 hours after the crash. If the crash occurs outside of business hours, you are advised to

ask the investigating police officer to administer a breath alcohol test.

13. A Post‐Crash Drug Test must be done within 32 hours of the time of the crash. You will be

issued a drug kit to be kept in the truck for this purpose. Failure to report a citation in these

circumstances and/or failure to submit to a post‐crash drug or alcohol test will result in

immediate termination.

ATI‐WE‐009 July 1, 2014 58

ASSOCIATE REPORTING INSTRUCTIONS

1. Assess the crash.

a. Was it a DOT Recordable?

i. Yes (Vehicle Towed, Injury, Fatality)

1. If a Fatality occurred, send the driver for Drug and Alcohol Testing.

2. If a vehicle was Towed or an Injury occurred and our driver was issued a

citation for a moving violation.

a. Send the driver for Drug and Alcohol Testing

b. If no citation was issued proceed to Step 2

ii. No, Proceed to Step 2

2. Complete the Crash Reporting Form (Exhibit A)

3. Review the crash report with the manager.

4. Notifications

a. Contact the Terminal that dispatched the load

i. Ask if the terminal has notified the owner of the freight.

ii. Ask if there are any other parties that will require notification.

b. Contact the owner, shipper or consignee of the load.

5. Notify the appropriate Insurance Carrier

6. Assign a Claim number

a. The claim number spreadsheet is located on the InTransit drive

b. Identify the type of claim (cargo, auto liability, Occ/Acc, Phys Dam)

c. Locate the next available claim number

d. Note the Date, Drivers Name, and Unit number next to the claim number assigned

7. Create a Claim File

a. Place a Claim Label on the folder

i. New labels can be printed off the InTransit drive.

8. Write the following on every claim label

a. Terminal

b. Claim Number

c. Date of Loss

d. Load Control (if known)

e. Claimant

f. Driver Name

9. Collect Documentation

a. Bills of Lading

b. Adjuster Reports

c. Emails

d. Keep and file handwritten notes

e. Invoices

f. Towing and crane invoices

g. Any other relevant document.

ATI‐WE‐009 July 1, 2014 59

h. If you are not sure of what a document is, see your manager.

10. Enter the Claim into TMW

a. Open TMW File Maintenance

b. Click on the “Edit” of the Menu Bar

c. Click on “Safety Reports” from the drop down menu

d. Click “New”

e. Enter the Claim Number assigned from # 6 above.

f. Fill in all available information. At an absolute minimum complete the following:

i. Driver Name

ii. Date of Incident

iii. Tractor and Trailer Unit Number

iv. Claim Descriptions

11. Give the completed crash file to the claims supervisor for a complete review of the drivers file.

a. See Driver Review Procedure SOP

b. The claims supervisor will give the claim file back to be placed in the Claim File cabinet

located in the Safety Department. Claims are organized in date of occurrence order.

EQUIPMENT BREAKDOWN

1. In the event of an equipment failure or breakdown:

a. Activate the equipment’s 4‐way hazard flashers

b. Slow down and stop at the closest safe place and as far off the travel part of the

roadway as possible.

c. If you are being escorted, notify your escort that you a making an emergency stop

2. If the stop is on the travel portion of the roadway or the shoulder:

a. Watching carefully for traffic

b. Place all emergency and traffic warning devices

i. Flashing Lights

ii. Reflective Triangles

c. Placement of the Emergency Warning Devices should be at minimum (FMCSR 392.22)

i. One on the traffic side of and 10 feet (4 paces) from the stopped vehicle in the

direction of approaching traffic.

ii. One at 100 feet (40 paces) in the center of the lane or shoulder occupied by the

stopped vehicle in the direction of approaching traffic

iii. One at 100 feet (40 paces) in the center of the lane or shoulder occupied by

the stopped vehicle in the direction away from the approaching traffic.

3. After completing steps 1 and 2 above:

a. Notify your dispatcher immediately

b. State the nature of the breakdown

c. The expected amount of time until you are moving again

4. Your dispatcher will provide you with further instructions if necessary

a. The dispatcher will contact the customer and/or consignee to inform them of the issue.

ATI‐WE‐009 July 1, 2014 60


By following the procedure listed above, this should mitigate further loss, provide the details

necessary to notify the insurance carrier and quickly and efficiently settle or deny claims.

In Conclusion

1. In the event of an incident STOP and PROTECT the scene.

2. Set out emergency equipment immediately. 3. Notify the Police and Ambulance if necessary. 4. Notify Safety. 5. Gather all pertinent information: parties involved, insurance information, police information,

etc.

7. References

1. FMSCA Handbook: Outlines the Federal Regulations for Post Accident Drug and Alcohol Testing.

2. Operation Manual: Outlines the company policy and procedures as it relates to incident,

accident and claims reporting.

8. Definitions

N/A

9. Exhibits

Exhibit A – Crash Report Form

ATI‐WE‐009 July 1, 2014 61

Exhibit A

ATI‐WE‐009 July 1, 2014 62