ground handling directive revision - fokus gefahrgut
TRANSCRIPT
Analysis - Ground Handling Directive Revision Bruxelles, April 18th, 2012
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 1
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 2
Analysis - Ground Handling Directive Revision Preface – Purpose of the Revision
More Ground
Handlers
Open Market
More Competition
Better Services
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 3
Analysis - Ground Handling Directive Revision Preface – Purpose of the Revision
Better Services
Costs
Quality
Delays
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 4
Analysis - Ground Handling Directive Revision Ground Handling Service – Definition
What are we talking about?
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 5
Analysis - Ground Handling Directive Revision Cost Drivers
What are we focussing on?
> 75%
< 20%
~5%
Personell Costs Material Costs Other Costs
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 6
Analysis - Ground Handling Directive Revision Ground Handling Service – Abstraction
ARRIVAL
GROUNDTIME
DEPARTURE
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 7
Analysis - Ground Handling Directive Revision Workload Volatility 0
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ARRIVAL
GROUNDTIME
DEPARTURE
WORKLOAD
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 8
Analysis - Ground Handling Directive Revision Employee Productivity
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IDLE TIME
PRODUCTIVE TIME
WORKING TIME / SHIFT
75% MAXIMUM
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Analysis - Ground Handling Directive Revision Employee Productivity…
… depends on task availability
other ground handler
IDLE TIME
PRODUCTIVE TIME
WORKING TIME / SHIFT
DIRECTLY ACCOUNTABLE
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 10
Analysis - Ground Handling Directive Revision Market Limitations
Could ground handling become an open market ?
basic relation between airport and airline
limited by 3rd party agreements, alliances, laws, regulations, …
airport / runway capacity and limitations
ground handling open market
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Analysis - Ground Handling Directive Revision Employee Productivity…
… depends on market share: What is the relation ?
minimum productivity 1 turnaround - 1 customer
maximum productivity in a saturated market
~25% ~75%
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 12
Analysis - Ground Handling Directive Revision Productivity (Cost) – Market Size - Relation
FRA
0%
10%
20%
30%
40%
50%
60%
70%
80%
pro
du
ctiv
ity
75%
critical limit
© 2010 – FOKUS:ZEIT GmbH
empiric dependency between market size and productivity
ground handler
market share size (derived from flight movements)
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 13
Analysis - Ground Handling Directive Revision Economic Simulation – Effects on overall Costs
76% 71%
73% 67%
72%
61%
67%
65%
FRA MUC DUS BER
Actual Market Share situation (2 ground handlers)
Simulation – 3rd ground handler with a 12% market share
+4% +6% +10% +10%
overall productivity
overall productivity
airport
mo
st f
lexi
ble
wo
rkin
g ti
me
co
nst
rain
ts
winter schedule 2011/2012
COST
RAISE
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012
Analysis - Ground Handling Directive Revision More Competition - Effects on Quality
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Workload (Demand) Coverage (Planned Working Time)
competition
accurate / close coverage
short shifts
less or flexible weekly working times
less or flexible weekly working
times
part time employees
external labour
seasonal workforce
LESS
SECURITY
LESS
QUALITY
teams
loyalty
training
experience
fluctuation
identification
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Workload (Demand) Coverage (Planned Working Time)
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 15
Analysis - Ground Handling Directive Revision More Competition - Effects on Stability (Delays)
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Workload (Demand) Coverage (Planned Working Time)
competition
accurate coverage
less overcoverage
less buffer / reserve
less buffer
less stability
amplifying delays
MORE
DELAYS
More Ground
Handlers
Open Market
More Competition
Better Services
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 16
Analysis - Ground Handling Directive Revision Results
More Competition
Costs
Quality
Delays
Security
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 17
Analysis - Ground Handling Directive Revision Materials
© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 18
Analysis - Ground Handling Directive Revision Footnote - Passenger figures as Decision Criteria ?
same amount of passengers (~800)
=
64 16