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    VIDEOCON-consumer durables division

    Akshata Vyas (2009006)

    Chetan Kabra(2009016)

    Neelay Thaly (2009026)Rima Dhume (2009036)

    Sharon Rodrigues(2009046)

    Ankit Tandon(2009056)

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    Consumer durables

    India -5th

    largest market (12th

    in 2007) (Study by McKinsey Global Institute )Value of industry is above $4.5 billion

    Divided into 2 sub categories-

    Consumer electronics Consumer appliances

    Televisions Refrigerators

    VCD players Washing machines

    Audio systems Air conditioners

    Mobile phones Microwave oven

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    Political Factors:

    Anti-dumping duty on imported colorpicture tubes.

    Easy credit facility availableResolution to reduce emission of carbon

    footprints in the atmosphere

    CONTEXT-PEST ANALYSIS

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    PEST Analysis (Contd)Economic Factors

    Growth of retail sector expected toreach 16% by 2011-12 from 4% in

    FY07Reduction in excise duty coupled with

    rising incomes

    Economic reforms by the government

    higher purchasing powerEmergence of organized retail market

    -leading to lower prices and higher

    varieties

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    PEST Analysis (Contd)Social Factors :-

    Changing perception of luxury tonecessity

    Demand of the consumer durables isseasonal and cyclic.

    Highly growing consumer durablemarket

    Customized products for rural India

    Decrease in average household size

    Rural market constraints.

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    PEST Analysis (Contd)Technological Factors :-

    Improved electricity consumption

    Higher quality products

    Technological advancementsTrue flat televisions, plasma televisions,

    fully automatic machines, multimediatelevisions and home theatres with

    advanced HTIB models etc

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    Implications

    Promising future

    Government regulations : major

    revolution in industrySurge of more environment friendly

    products

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    Strengths/Competitive Advantage

    Backward integration

    Diversified goods portfolio across Consumer

    Durables Sector

    Multi brand strategy

    Wide range of sales and service network

    Global company

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    Weaknesses

    Image of low to medium cost company

    Diversification into too many sectors

    Cannibalisation

    Not much international recognition

    Too much rebranding/ changing of

    positioning

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    Current Advertising Strategy

    New logo. Unveiled on 2nd July, 2009

    The new V composed of two animated greenshowing going green, lava-like shapes calledChouw and Mouw

    Company positioning to connect with the hearts and minds of young-at-heart

    consumers.

    Shah Rukh Khan and Mahendra Singh Dhoni as

    Brand Ambassadors

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    implications

    Follow current trend for positioning

    Diversification

    Multi-brand strategy leading to

    cannibalization

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    CollaboratorsSuppliers

    Plastic parts and powder and Printedcircuit boards form a major part of theraw materials.

    Chinese as well as Indian companiessupply these items

    Makes compressors and printed circuitboards (PCBs), along with shells for thepicture tubes

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    Distributors

    Largest distribution networks in thecountry

    Over 4,000 dealers and sub-dealers,and an after-sales service network ofover 100 service centers

    40000 distribution centers

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    Alliances

    1998-99:- Tied up with Toshiba andSansui

    March 1999 tied up with Akai Electricof Japan

    June 2005 -Bought out French giantThomson's colour picture tube

    businessJuly 2005 -acquired Electrolux

    Kelvinator Ltd (EKL), the Indian arm ofSwedish appliances major ABElectrolux.

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    September 2006 - it acquired South KoreasDaewoo Electronics

    It also picked up a 8% stake in IOL

    Broadband. It acquired a part in Datacomwhich had

    licenses for services across India.

    It recently acquired Planet M

    Has recently pitched for Motorolas handsetbusiness

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    implications

    Alliances are advantageous

    Backward integrations

    Post sales services are weak

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    CustomersMarket size and growth

    Fastest growing industryGrowing at a CAGR of roughly 25%

    Expected to reach US$158 billion by 2015.

    Industry output increased by 2.5% in Q1 2009

    Color televisions sales increased by 2% in Jan-Mar09

    Videocon sales declined by 15.5% in the December2008 quarter, then increased sequentially

    Sales higher by 4% from June to September 09

    Gross sales from the Companys consumerelectronics and home appliances division grewby 7.3 per cent (y-o-y) during the September2009 quarter

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    Statistics2 0 0 2 - 0 3 2 0 0 3 - 0 4 2 0 0 4 - 0 5 2 0 0 5 - 0 6 2 0 0 6 - 0 7 2 0 0 7 - 0 8

    T e le v is io n s

    S a le s 1 ,6 3 4 .1 2 1 , 8 3 6 . 1 5 2 , 1 8 8 . 9 8 1 , 9 6 5 . 9 5 3 , 9 4 7 . 2 4 4 , 5 6 0 . 8T o ta l m ar k e t s a le s 8 ,0 0 0 .0 0 8 , 5 0 0 . 0 0 9 , 0 0 0 . 0 0 9 , 1 0 0 . 0 0 9 , 8 0 0 . 0 0 1 0 , 5 0 0 .

    M a rk e t s h a r e (v o lum e ) 2 0 .4 3 % 2 1 .6 0 % 2 4 .3 2 % 2 1 .6 0 % 4 0 .2 8 % 4 3 .4 4

    M a rk e t s ize (v a lu e ) 8 ,0 3 5 .1 0 8 , 6 7 3 . 8 0 9 , 4 3 4 . 8 0 9 , 8 7 2 . 8 0 1 0 , 7 2 0 . 3 0 1 1 , 3 5 1 .

    D o m e s tic c o n su p tio n 7 , 9 2 6 . 9 0 8 , 3 6 9 . 3 0 9 , 1 1 3 . 2 0 9 , 5 4 2 . 3 0 1 0 , 3 8 9 . 1 0 1 1 , 0 4 6 .

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    Benefits

    Competitive price andhigh quality

    Improve standard ofliving

    Convenience of use

    Frequency of purchase Festive seasons

    Retail channel

    Showrooms

    Hypermarkets

    Consumer informationsources

    Word of mouth

    Dealersrecommendations

    Print ads

    Television Commercials

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    Buying process

    Careful comparison

    High involvement Dealers influence

    Social factors

    Decision maker ordecision-making unit

    Generally Housewifes incase of convenience of

    use

    Trends Increased disposable

    incomes Growing aspirationsRise in consumption

    expenditures

    Availability of newmodels

    Low switching costs Attractive financing

    schemesOther population

    dynamics

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    Market segments

    Urban Market

    Mainly bulk of middle class

    Rapid urbanisation, 45 % Indians living in

    urban areas by 2050, up from 30% in

    2007-08

    Urban and rural markets are growing at

    the annual rates of 7%10% and 25%,respectively

    Organised retail expected to garner 10%

    share by 2010 from a mere 3% share at

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    Year 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08

    Per capita pvt. Finalconsumptionexpenditure

    14,13814,703

    15,891 16,97118,665 20,676

    22,899

    Not much impact of Global Liquidity crisis leading to increased purchases

    On an average increased by 8% in 2008-09

    PFCE expected to be higher by 4.7 per cent in 2009-10.

    Rural market

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    Rural market

    Over 300 million people moving up from

    the category of rural poor to rural lower

    middle class between 2005 and 2025

    Rural consumption levels are expected

    to rise to current urban levels by 2017

    Overall number of rural households

    estimated to grow from 135 million in

    2001-02 to 153 million in 2009-10

    As per an NCAER report, compared to

    urban areas, the lower middle income

    group in rural areas has nearly

    doubled.

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    implications

    High scope in the rural market

    Increase in spending power

    Shift to flat screen and LCD TVs

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    CompetitorsTelevisionVideocon has a good

    foot hold in the CCTVsegment.

    Leader LG

    Challenger Samsung

    Follower Onida

    Nicher Sony

    Source: CRISIL Research, Industry

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    WashingMachines

    Leader -LG

    Challenger -Whirlpool Challenger- Samsung Nicher- IFB Follower -Godrej

    Source: CRISIL Research, Industry

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    Refrigerator Leader LG

    Challenger Whirlpool

    Follower Samsung Follower Godrej

    Source: CRISIL Research, Industry

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    Cell phone handsetLeader NokiaChallenger Sony Ericsson

    Satellite TVLeader cable TVIn DTH leader DishTV

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    consumer durable -Samsung Strengths of Samsung

    Catching the pulse of the consumer,offering good design and understandingemotions

    Heavy investment in technology, productdesign and human resource

    Focus on innovative products for the high-end market

    Samsung marketing academy Weakness of Samsung

    Not targeting mass market

    Not spreading the brand all over India

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    implications

    Need to achieve market share in DTHand cell-phones as being new to themarket

    LG became the leader due totechnological advancement and newvarities TV sets.

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    projections

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    recommendations

    Videocon can collaborate with somegaming giants like Sega

    Continuing with go green and electricityefficient products

    For DTH services can tap untapped ruralmarket

    Emphasize on LCD and Slim TVs along withCCTV

    Relationship marketing through improvedsales support

    Focus on OEMs as in international marketit can provide cost effective products

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    references www.videoconworld.com

    http://www.ibef.org/economy/consumermarket.aspx

    http://us.asiancorrespondent.com/Indianomics/2009/08/27/india% www.euromonitor.com/india

    http://www.4psbusinessandmarketing.com/24042008/storyd.asp?

    http://www.businessworld.in/index.php/Videocon-s-Identity-Crisis.

    www.indianbudget.nic.in

    Indian Council for Research on International EconomicRelations (ICRIER)

    Databases CMIE IAS, CMIE EIS, CRISIL, PROWESS,

    CAPITALINE

    http://www.ibef.org/economy/consumermarket.aspxhttp://www.ibef.org/economy/consumermarket.aspxhttp://us.asiancorrespondent.com/Indianomics/2009/08/27/india%E2%80%99s-gaming-industry-to-be-860-million-and-animation-industry-to-be-1bn-in-2012http://www.euromonitor.com/indiahttp://www.4psbusinessandmarketing.com/24042008/storyd.asp?sid=1877&pageno=2http://www.businessworld.in/index.php/Videocon-s-Identity-Crisis.htmlhttp://www.indianbudget.nic.in/http://www.indianbudget.nic.in/http://www.businessworld.in/index.php/Videocon-s-Identity-Crisis.htmlhttp://www.4psbusinessandmarketing.com/24042008/storyd.asp?sid=1877&pageno=2http://www.euromonitor.com/indiahttp://us.asiancorrespondent.com/Indianomics/2009/08/27/india%E2%80%99s-gaming-industry-to-be-860-million-and-animation-industry-to-be-1bn-in-2012http://www.ibef.org/economy/consumermarket.aspxhttp://www.ibef.org/economy/consumermarket.aspx
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    Thank you