Group Financial Statements

31 March 2010

2

Contents

Board members, senior staff, auditors and bankers p3

Operating & financial review and Board report p4

Independent Auditors’ report to the

Members of East Thames Group Limited p22

Consolidated income and expenditure account p24

Consolidated statement of total

recognised surpluses and deficits p25

Consolidated balance sheet p26

Consolidated cash flow statement p27

Parent income and expenditure account p28

Parent balance sheet p29

Parent cash flow statement p30

Notes to the financial statements p31–63

3

Board members, senior staff, auditors and bankers

4

Operating & financial review and Board report

5

6

Report of the Board

7

8

Report of the Board

9

10

Report of the Board

11

80%

75%

70%

65%2007-08 2008-09 2009-10

East Thames resident satisfaction with overall service

76.4%74.9% 76.2%

12

Report of the Board

454035302520

2007-08 2008-09 2009-10

General needs re-let times (days)

23.4

33.8 33.027.4 27.6

East Homes G15 - top 25%

44.6

1.0%

0.8%

0.6%

0.4%2007-08 2008-09 2009-10

Percentage general needs void loss

0.79% 0.76%

0.44% 0.58%

East Homes G15 - top 25%

0.92%

0.71%

6%

5%

4%

3%2007-08 2008-09 2009-10

Percentage general needs current rent arrears

East Homes G15 - top 25%

4.7%

5.6%5.3%

4.7% 4.7%5.2%

13

98%

96%

94%

92%2007-08 2008-09 2009-10

Percentage homes meeting Decent Homes standard

94.1%

96.8% 96.4%

98.0%97.7%

East Homes G15 - top 25%

96.7%

2008-09 2009-10

Percentage of homes with gas certificate

99.6%

99.85%99.7%

East Homes G15 - top 25%

99.56%

100%

99.75%

99.50%

99.25%

99.0%

80%

75%

70%

65%2007-08 2008-09 2009-10

East Thames residents satisfied with our repairs and maintenance service

69.6% 70.8%74.0%

*2009-10 target: 80%

*

14

Report of the Board

15

16

Report of the Board

17

18

Report of the Board

19

20

Report of the Board

21

22

Independent Auditors’ report to the Members of East Thames Group Limited

23

24

Consolidated income and expenditure account

25

Consolidated statement of total recognised surpluses and deficits

26

Consolidated balance sheet

27

Consolidated cash flow statement

28

Parent income and expenditure account

29

Parent balance sheet

30

Parent cash flow statement

31

Notes to the financial statements

32

Notes to the financial statements

33

34

Notes to the financial statements

35

36

Notes to the financial statements

37

38

Notes to the financial statements

39

40

Notes to the financial statements

41

42

Notes to the financial statements

43

44

Notes to the financial statements

45

46

Notes to the financial statements

47

48

Notes to the financial statements

49

50

Notes to the financial statements

51

52

Notes to the financial statements

53

54

Notes to the financial statements

55

56

Notes to the financial statements

57

58

Notes to the financial statements

59

60

Notes to the financial statements

61

62

Notes to the financial statements

63

THAMES