AGENT GUIDE TO EXPERT

GroupPlanning

PICKING A WHOLESALER

Why GOGO Groups? It’s time to Experience

Expert Group Planning! GOGO Vacations

now has 7 Group Planning teams, located

across the United States, dedicated to helping

Travel Agents grow their group business!

With over 150 years of combined GOGO

Leadership, our Group Planning Teams are

led by highly trained professionals ready to

walk you through every step of the process.

At GOGO, securing the group is just one

part of the process. We work with you before,

during, and after to ensure your group is

always in the best of hands. By working

closely with our Hotel Partners, GOGO is

able to provide customized group contracts,

with added concessions, designed to fit the

needs of the group. Why book a generic

group rate when you can offer a one of a

kind, customized package through a GOGO

Group Consultant? Don’t just sell a Group,

sell a Group Experience!

GETTIN

G STA

RTED

New England 877.520.1865

NY/NJ 866.849.3063

North East 877.562.1811

Your LocalGroup Branch

Great Lakes 877.889.8323

South 877.786.4094

Mid West/N. West 866.864.8203

West 888.381.4838

Stop 1: Qualify your groupThe first and most important step is to make sure you have

qualified your group. What type of group are they? What are

they looking to experience? Do they have a budget? Where

would they like to go? The more information you can provide

your GOGO Group Consultant, the quicker and easier it will be

for them to help you pick a hotel and make sure the concessions

we negotiate fit the needs of your group.

Stop 2: GOGO negotiates the group spaceAt GOGO Vacations, we work directly with the hotelier to

provide guaranteed room space, at the price quoted. We also

work directly with the hotel to provide concessions/amenities, at

no additional charge that fit the needs of your group. Upgrades,

complimentary cocktail parties, welcome receptions & private

check in areas are some of the many choices we try to negotiate

into your group contract.

Stop 3: Close the sale - Don’t forgetto offer sightseeing and trip protectionOnce you’ve closed the sale, don’t forget it’s the experience

that brings groups back to you year after year. Offer group sight-

seeing options. Help them create memories with an experience

they will never forget. You also want to make sure you include trip

protection with your package. You can never predict medical

problems, bad weather, and the like. Let your clients travel with

peace of mind by offering them GOGO’s Trip Protection.

Stop 4: Work with us to understandpayment schedules and due datesNow that you have signed your group contract, make sure you

fully understand when all payments, names for the rooming list,

and any other confirmations are due to GOGO. It’s important

that all parties understand the contract so that there are no

changes that may interfere with the contractual obligations.

Your GOGO group consultant is here to help you throughout

the entire process.

Let us drive you to profitable groups in 6 stops!

Stop 5: Pay in full andreceive your commissionOnce you’ve paid in full, you will receive your

commission! GOGO pays commission twice

a month upon final payment!

Stop 6: Repeat GroupsWe hope your experience with GOGO Groups

has been a pleasant one and we look forward

to working with you on many more groups.

More importantly, we hope your group realizes

that the experience they are returning from

happened because they booked through a

travel agent. By working with a wholesaler

selling only to the Travel Agent community,

you can be guaranteed that if your clients are

looking for a similar experience again, they

must book it through you. Don’t be afraid to

ask for the group again next year; it would

be our pleasure to arrange their stay again.

THE PRO

CES

S

Tips to growing yourgroup BIG!

HELPFU

L TIPSHow to increase repeats:

Sometimes, it is as simple as asking for the group. Consumers use

travel agents because of the experience. If you have booked this

group before, and were able to work with them on every detail of

their group, offered sightseeing, and did everything you could to

ensure their on site experience was the best possible, you are very

likely going to get that group back again next year. Service is key

and GOGO is here to help provide you whatever it is you need

to close the sale year after year.

Building new groups:

Business to business partnerships in town can be key in growing

your group business. VFW’s, Schools, Churches, Little Leagues,

PTO/PTA, local companies, etc are amazing avenues of success

for groups. Introduce yourself and leave some information on what

you can provide. There are many niche marketing opportunities

available through local business to business partnerships that will

help you grow your groups.

Fundraisers:

Through your local business to business partnerships, there are

many opportunities to offer the concept of raising money through

securing group space. If the organization you are working with

does an annual getaway, allow us to price it for you and both you

and the organization can mark it up however you would like.

Once GOGO is paid the net price, and you are paid the agreed

upon markup, everything left is pure profit for the organization.

Filling your group:

If you have secured group space without a specific client in mind,

and are looking to fill the space, this is a great opportunity to

utilize your partners in the community to help you promote it.

Through cooperative marketing funds, GOGO can help create a

flyer to promote your group which can be distributed through your

local community. Speak with your GOGO Group Consultant or

your Local Business Development Manager about creating your

flyer once the group space is confirmed.

Ask about exclusive amenitiesat participating myTime resorts

AMRES

ORTS

ZOËTRY WELLNESS & SPA RESORTS, SECRETSRESORTS & SPAS, BREATHLESS RESORTS & SPASLooking to get away with your group? We have the perfect deal for you! Book five rooms and receive the sixth room free!Plus, your group will receive a private check-in, one complimentary room upgrade for every 10 rooms per-night paid, and$100 in resort coupons per person at Zoëtry Wellness & Spa Resorts, Secrets, and Breathless Resorts & Spas.

Providing the Endless Privileges® experience to every guest, Zoëtry Wellness & Spa Resorts are characterized by unequaled romanticand holistic experiences and exceptional service. Delight in unmatched luxurious accommodations, award-winning dining and winecollections, and an array of personalized services.

Secrets Resorts & Spas offer adults an extra measure of romance and sensuality. Immerse yourself in Unlimited-Luxury® where every-thing is included: Elegantly appointed rooms and suites with 24-hour concierge and room services, multiple gourmet restaurants andlounges, and endless day and evening activities, all in spectacular settings.

Breathless Resorts & Spas bring a new kind of all-adult vacation experience for sophisticated singles, couples and friends. Unlimited-Luxury® brings a multitude of trend-setting restaurants and lounges, bedazzling amenities and spirited activities focusing on entertainment,relaxation, and a vibrant social lifestyle.

Mexico • Caribbean

AMRES

ORTS

DREAMS RESORTS & SPAS, NOW RESORTS& SPAS, SUNSCAPE RESORTS & SPASLooking to get away with your group? We have the perfect deal for you! Book five rooms, receive the sixth room free! Plus,your group will receive a private check-in, one complimentary room upgrade for every 10 rooms per night paid, and $100in resort coupons per person at Dreams, Now, and Sunscape Resorts & Spas.

Dreams Resorts & Spas provide a high level of luxury and ambiance for couples and couples with children. Guests experienceUnlimited-Luxury® inclusions, including elegant accommodations, endless amenities, gourmet dining options, and exquisite bars.

Now Resorts & Spas offer guests vibrant beachfront settings where both excitement and relaxation await friends, couples, and familieswith teens and kids. Guests will experience Unlimited-Luxury® privileges with luxurious accommodations and endless amenities.Considered a collection of family-friendly resorts, Now Resorts attract guests who are looking for an active vacation experience.

Sunscape Resorts & Spas offer families, friends, and singles lively, fun-filled vacations in Mexico and the Caribbean. Escape toUnlimited-Fun® where everything is included: spacious rooms and suites with private terraces, Explorer’s Club for kids with fun-filledactivities, specialty themed restaurants, and bars serving domestic and international beverages. Enjoy endless day and eveningactivities, all in spectacular settings.

Mexico • Caribbean

ARU

BA

ARUBA

One Happy Island offers happy group getaways.Boasting nearly perfect, year-round weather and glittering turquoise beaches, the Caribbean island of Aruba is one of the mostrevisited vacation destinations in the world. Aruba’s impressive array of resorts with group and event spaces is complimented by theisland’s land adventures, ocean activities, and world-class cuisine, providing visitors to the One Happy Island with an unparalleledexperience filled with Caribbean authenticity and entertainment.

Travelers venture beyond the resorts’ expansive group facilities to discover the real Aruba – where rugged adventures captivate,historical attractions enlighten, and stunning sights and white-sand beaches delight. Aruba offers a booming culinary scene, world-class festivals and events, signature land and water activities, secluded natural pools and ancient caves, historical attractions, exclusiveshopping, sumptuous spas, and more. Beach lovers take advantage of the constant sunshine and beautiful beaches while adrenalinejunkies experience the wild side of Aruba as they take on off-road adventures and explore caves.

With all-inclusive options, exclusive boutique hotels along Eagle Beach, high-risebranded resorts in Palm Beach, and city properties downtown in Oranjestad, Aruba offersevery type of traveler an unforgettable experience. A convenient destination from morethan 10 major U.S. cities, the One Happy Island of Aruba continues to attract groupsand planners year after year.

BE LIV

EBE LIVE HOTELSBe Live Hotels love groups! Let us help organize all your needs for your group’s getaway, and we’ll make the planning effortless right from the beginning.

Our 24-hour, all-inclusive hotels are ideal for any event, with great locations, meeting spaces, and conference rooms, as well asmany fantastic venues to organize special dinners, receptions, get-togethers, weddings, and parties. We provide a free welcomecocktail, private check-in, discounts on private group dinners, upgrades, and much more!

New! At Be Live Experience Hamaca Garden, we offer a specially designed package for your student groups (guests 18 yearsand older) for the best experiences in the Caribbean. With a fun-filled program that includes private check-in, a welcome cocktail,day and nighttime activities (beach parties and game shows), and an exclusive entertainment staff in charge of your group, Be Livemakes sure each group stay is unforgettable!

Book your group with us!

Be Yourself, Live the Caribbean!

Dominican Republic

Ask about exclusive amenitiesat participating myTime resorts

EXCELLEN

CE

EXCELLENCE GROUP

Endless beaches, tropical sun, and luxury pampering makeour locations the idyllic setting for a wedding celebration.The wedding professionals at Excellence Group work with you to personalize your ceremony and reception with the utmost attentionto the smallest detail to create a fantasy wedding inspired by the grace and natural beauty of the tropics.

Choose your perfect venue: the adults-only Excellence Resorts in Cancun, Riviera Maya, and Punta Cana; the boutique all-inclusiveexperience at The Beloved Hotel Playa Mujeres; or the newest expression of modern elegance for all ages at Finest Playa Mujeres.Choose between our deluxe wedding packages, and our professionals will tailor your luxury wedding to your taste, so your big daywill be worry-free. All you have to do is say: “I do.”

When you reserve your destination wedding, you will have full access to all-inclusive luxury, a dedicated wedding coordinator, andthe deluxe wedding packages. With Excellence Group, everything is taken care of, and nothing is left out. So you are free to takethe moments you have always dream of and make them memories you’ll have forever.

Playa Mujeres • Riviera Maya • Punta Cana

KARIS

MA

KARISMA HOTELS

The Karisma Gourmet Inclusive® ExperienceWhen it comes to romance, nobody knows how to set the mood quite like Karisma. With Gourmet Inclusive® Wedding Events byKarisma, you’ll be able to whisper your vows from atop the exclusive Sky Wedding locations, on the sands of pristine beaches,on a pier overlooking the Caribbean Sea or from beachfront wedding chapels. We’ll help you choose from a mouthwateringcollection of beautifully coordinated, designer-influenced, chef-perfected inspirations that reflect your true personality in the MemorableMoments Signature Wedding Collection™ by Karisma. All designed to make your day nothing short of spectacular.

Setting a new standard in destination weddings with the introduction of Gourmet Inclusive Wedding Events by Karisma™. Couplesare invited to design the wedding event of their dreams in true Gourmet Inclusive® style, with a perfectly crafted recipe of personality,sophisticated style, and special touches that makes each and every wedding event unique.

Riviera Maya, Mexico

Ask about exclusive amenitiesat participating myTime resorts

MAJES

TICMAJESTIC RESORTS

Groups the Majestic WayMajestic Colonial and Majestic Elegance Punta Cana are known as two of the best hotels for wedding, groups and families alike,the perfect resorts for guests looking for a superb selection of amenities and services. These spectacular 24 hour all inclusiveproperties offer all junior suites and suites with jacuzzis, unlimited a la carte dining, up to 16 bars in each property offering awide selection of international brands, daily and nightly entertainment, kids facilities, gym, spa, casino, disco on site, free fromswimming pools, tennis, water sports and golf specials. Enjoy the adults only experience (18 years+) in both of our hotels withthe Colonial Club & Elegance Club offering private pool and beach areas, VIP lounges, free internet, butler service, special amenitiesin your suite and much more.

Spacious convention center holds up to 600 guests. Our well trained staff and specialized groups and weddings department willhelp to coordinate your event. Get a free wedding package when booking 15 rooms for 7 nights. Ask for our free passenger specialfor groups and added values such as free upgrades and free cocktail parties which are also available (restrictions may apply).

Dominican Republic

Ask about exclusive amenities atparticipating myTime Select resorts

MELIA

MELIA HOTELS INTERNATIONAL

Exceptional People Deserve Exceptional Moments.You deserve the best on the most important day of your personal life or professional career, and Melia Hotels International bestows youand your party with the utmost level of service and attention. Treat your group to luxurious amenities and a tropical paradise. Indulge inthe all-inclusive benefits with savory feasts and high-quality spirits. Exhale on the stunning beaches or during a pampering treatmentat Yhi Spa. Rely upon Melia to make every member of your party’s experience one of pure enjoyment.

Honored to host your special event, Melia helps you pick the perfect setting—an eloquent indoor meeting space or a picturesqueopen-air venue. Choose from customizable wedding packages to make your day truly your own, and utilize the modern technology,including high-speed Internet service and Wi-Fi access, to impress your colleagues. With breakout rooms and endless configurations,Melia can create your meeting room, classroom, banquet, or theatre.

Special group promotions provide your group with complimentary coffee breaks or a welcome dinner depending on size of yourparty and length of stay. Dedicated personnel take care of every imaginable detail of your exceptional moments, making Melia yourchoice for group getaways in Latin America and the Caribbean.

Caribbean • Mexico

Ask about exclusive amenitiesat participating myTime resorts

OASIS

OASIS HOTELS & RESORTS

Great for groups, great for you.Weddings, meetings, reunions, conventions: every event is better with Oasis. With a brand-new look and luxurious feel, Oasiselevates every celebration and makes every occasion memorable. Our hotels and resorts offer a variety of settings, so it’s easy to findthe perfect vacation experience. Adults-only, family-friendly, business-oriented: Oasis has the diversity and flexibility to find a perfectsolution for everyone. With 8 resorts, 3,500 rooms and 12 ballrooms, Oasis offers the infrastructure and personalized attention forgroups (10 or more rooms) and for gatherings of up to 2,500. They also provide professional event planning, on-site coordination,and complimentary extras based on the size of the group.

AN OASIS OF EXPERIENCES IN CANCUN/TULUM...FUN FOR ALL: ADULTS ONLY: FAMILY FRIENDLY: CITY CHIC:GRAND OASIS CANCUN GRAND OASIS SENS GRAND OASIS PALM OASIS SMART

OASIS CANCUN

GRAND OASIS TULUM

OASIS TULUM

Participating myTime resorts

Ask about exclusive amenities

OLYMPU

SOLYMPUS TOURSOlympus Tours is committed to giving unparalleled service that will exceed all your expectations. With a dedicated team ofprofessionals, Olympus has provided groups of any size with full DMC services for more than 20 years. Trust Olympus for yournext family reunion, wedding, or corporate meeting, and take advantage of all the services we offer at a fraction of the cost:

• Meet and greet with customized signage• Airport transfers• Tours and sightseeing• Special events• Dine around• Gala dinners

Olympus also offers incredible incentives for your client’s next group gathering. Enjoy a free upgrade to a private transfer forVIPs arriving on the same flight. We will meet and greet your group with free signage with their logo. If a group of 40 to 50arrives on the same flight, Olympus offers a 10% discount on transfers!

Mexico • Dominican Republic • Panama

PALA

CE RES

ORTS

PALACE RESORTS

Your Every Wish IndulgedPalace Resorts are located in some of the most enchanting oceanfront locations in Mexico and Jamaica. You can celebrate yourmarriage at Palace Resorts in Cancun, Riviera Maya, Isla Mujeres, Cozumel or Ocho Rios, Jamaica. All feature a distinctive personalitythat will complement your wedding perfectly. Whether you prefer an intimate ceremony, a lively gathering of family and friends, or anextravagant gala, there’s a perfect Palace Resorts for your dream wedding. One-of-a-kind weddings are our specialty. Once you’vemade your choice, planning is easy because everything is included.

Have a dedicated wedding team every step of the way! 56 wedding experts with one goal: Making your dream a reality!• Work with one specialized team, every step of the way.• Receive one complimentary room and one complimentary room upgrade for every 10 rooms booked (unlimited). • Enjoy unlimited complimentary events for your wedding, like a one-hour cocktail reception and a two-hour dinner for every 75 room nights booked.

• Leave stress behind, while we handle every detail

So you can actually sit back, and enjoy being engaged. Imagine that.

Mexico • Jamaica

Ask about exclusive amenitiesat participating myTime resorts

Photo: The Royal, Playa del Carmen

PLAYA

HOTELS

& RES

ORTS

PLAYA HOTELS & RESORTS

At Playa it Pays to Travel TogetherStarting from the 7th room freeOnly a $50 per person depositBook your group gathering at one of our luxurious beachfront resorts and you can enjoy free nights on us! Delight in amenities such asa signature welcome drink, a special welcome amenity for designated rooms, a complimentary room upgrade, and private groupcheck-in for common arrivals. All you need is a $50 deposit, a minimum five rooms staying common nights, and a maximum of threecomplimentary rooms per group.

Playa Resorts feature the best all-inclusive beachfront locations in Cancun, Playa del Carmen, Puerto Vallarta, and Los Cabos, Mexicoand in Montego Bay, Jamaica. Experience the best in luxury vacationing at Playa Resorts.

Mexico • Jamaica

PUERTO

RICOPUERTO RICO

A world of wonders but not a world awayIndulge in a timeless wedding of beauty, elegance, and sophistication in Puerto Rico. No destination has more diverse settings tohost your dream ceremony. Start forever in the past with a wedding in historic Old San Juan with its enchanting Spanish architecture,or say your vows alongside a breathtaking waterfall in the middle of a rainforest. If the classic beach wedding is for you, then PuertoRico offers crystal clear waters and soft samba music. Do you seek a wedding of natural wonders and unparalleled beauty? Thenprofess your love next to one of the world’s only bioluminescent bays. With exciting activities and luxury resorts, Puerto Rico is oneof the world’s premier destination wedding and honeymoon locales.

But do you know the best part of having your wedding in Puerto Rico? The convenience! If you call the Puerto Rico Tourism Company’stoll free number with all your documentation in order, your license will be ready within hours of your arrival to Puerto Rico. Also, sincePuerto Rico is a U.S. Territory, Americans don’t need to bring a passport, only the required documentation. So begin planning yourseamless wedding in Puerto Rico now.

RIU

RIU HOTELS & RESORTS

Create a new look for your business!At RIU Hotels & Resorts we know that your necessities go beyond a destination that offers the facilities to host meetings, incentives orany type of event. You also need ideal circumstances that provide opportunities to enjoy our sun-drenched beaches and a variety ofentertainment and activities. Enter into that perfect balance of business and pleasure. Your gatherings will never be the same withRIU Hotels & Resorts, where business is pleasure.

Take advantage of the RIU experience• Excellent service and benefits available for group travel• Unwind in the ideal surroundings, perfect for complete relaxation• Rely on the expertise of a Corporate Center Contact• Discover incredible destinations near you• Make the most of the special technology• Be in the know for the best deals available

And live it in our new and spectacular hotels• Hotel Riu Palace Antillas (Adults Only) • Hotel Riu Palace St. Martin

Mexico • Bahamas • Jamaica • Aruba • Dominican Republic • Costa Rica • Panama • Saint Martin

Ask about exclusive amenitiesat participating myTime resorts

SANDALS

SANDALS® RESORTS

Something Different On The AgendaIt’s all about location, location, location. With Sandals® Resorts you can host your next event in paradise. Featuring 14 propertiesthroughout the world’s most breathtaking destinations, Sandals offers the finest all-inclusive experience in Jamaica, Antigua, Saint Lucia,the Bahamas, Grenada and Barbados. Each resort is as authentic and distinct as the island it resides on, yet all provide a vibrant awe-inspiring ambiance with exceptional resort amenities, modern meeting facilities, unlimited Gourmet Discovering Dining, exotic outdoorvenues, exhilarating recreational activities and attentive, personalized service—all amidst the Caribbean’s best beaches.

Whether you are planning a conference, meeting or incentive trip, Sandals is the optimal destination. Boasting world-class facilities,conference centers, and exceptional amenities, each Luxury Included® resort will provide you with the flexibility you want and thereliable tools you need to meet all your groups’ needs. All the while, Sandals’ superb staff will ensure your function is transformed froma typical gathering to a spectacular and memorable event.

Experience Sandals’ Luxury Included® Groups

Antigua • Bahamas • Barbados • Jamaica • Grenada • Saint Lucia

• Exceptional meeting venues• Superb service with on-site group coordinators• Optimal social networking settings• Luxurious and uniquely designed accommodations• Gourmet dining at up to 15 restaurants

• Premium brand liquors and wines• Unlimited land and water sports• Scuba diving for certified divers• Airport transfers & gratuities• Resort taxes included & more!