groupon case analysis
TRANSCRIPT
GROUPONGROUPON:
An Emerging Giant in Social Commerce
Design
Develop
Test
Implement
Analyze
ANUBHI RAIKWARM.B.A.IPER, BHOPAL
GROUPON
GROUPON CONCEPT
• Identifying one product or service each day from plethora of options
• Put it for collective buying with discount offer when required number of people opt to buy it
GROUPON
THE EMERGENCE OF GROUPONFounded in November 2008 by “Andrew Mason”
Subscriber base- around 25 million in 29 countries
Exact revenue not yet known Estimates - around $800 million and $2 billion
April 2010 - GROUPON valued at $1.35 billion - the only company to reach $1 billion after YOUTUBE
Offers online group buying deals with deep discounts to its subscribers
GROUPON
THE BUSINESS MODEL OF GROUPON
SUSCRIBERS/ CUSTOMERSGROUPONVENDOR/
MERCHANT
ENCOURAGEMENT TO BUSINESS TO OFFER AT LOW PRICES TO ATTRACT CUSTOMERS
CONCEPT:JUST ONE DEAL
EVERYDAYCOMMUNICATION:
• 100 CALLS A DAY
• EMAILS- 70 WRITERSQUALITY
MERCHANT
PROMOTION WITHOUT UPFRONT EXPENCES
GOOD DEALS
DEEP DISCOUNT AND CUSTOMER OFFERINGS 50-
90%DEALS IMPROVED AND
WENT UP TO 98%
GROWTH:7 CALLERS TO 250 SALES PEOPLE AND 70 WRITERS
CASH
SOCIAL
COMMERCE
GROUPON
GROUPON
REVENUE MODEL:50-50
VENDORS CUSTOMERSVALUE TO
GROUPON BUSINESS MODEL POOLING OFFERINGS FROM MERCHANT AND SELLING THOSE TO ITS CUSTOMERS
GROUPON
GROUPON KEY CHALLENGES
1. Deep discounts
2. Living Social, Amazon and other dozens of small players
3. Emergence of clones all around the world• 200 - U.S.• 100 – China• 500 – other countries
4. One deal per day policy of GROUPON , that enabled clones to survive
GROUPON
THANK YOU