grow share in smb positioning – some confusion deployment - on premise microsoft dynamics focus -...

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Winning Tomorrow: Driving Growth for Microsoft Dynamics ERP in SMB—FY12 and Beyond Paul White Errol Schoenfish Jannik Bausager Jesper Lachance Ræbild Microsoft Corporation DYN21 Lisa Slim Microsoft Alliance Business Manager Hewlett-Packard MPN partner since 1989 HP Enterprise Business Ro Kolakowski Company Partner 6 th Street Consulting MPN partner since 2006 SharePoint

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Page 1: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Winning Tomorrow: Driving Growth for Microsoft Dynamics ERP in SMB—FY12 and Beyond

Paul WhiteErrol SchoenfishJannik BausagerJesper Lachance RæbildMicrosoft Corporation

DYN21

Lisa SlimMicrosoft Alliance Business Manager

Hewlett-PackardMPN partner since 1989HP Enterprise Business

Ro Kolakowski

Company Partner

6th Street Consulting

MPN partner since 2006

SharePoint

Page 2: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Winning Tomorrow

The Journey Continues

Our Strategy

Tomorrow Starts Today

Page 3: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

140,000

120,000

110,000

100,000

130,000

2006 2007 2008 2009 2010 2011

The Journey ContinuesInstall base growth since FY 2006

2012

Page 4: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Spent Money With New Vendor

Spent Money With Existing Vendor

Grow Share in SMB

• Positioning – some confusion• Deployment - on premise• Microsoft Dynamics focus - license revenues• License revenues - charged upfront• Software Services ratios – maximized by

customization

The Past• Positioning – clear• Deployment – Microsoft hosted and on premise• Microsoft Dynamics focus – recurring revenues• License revenues – subscription based• Software Services ratios – minimized by rapid

deployment

Our Future

Our Strategy

Proposition relevant to all designed to drive

switching behavior amongst users of legacy

applications

Proposition only relevant to those customers who

have decided to replace their system and budgeted to do so.

Page 5: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Deployment

Sales Effectiveness

Vertical

Our Strategy

Cost of Sales

Pricing

Page 6: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Sales Effectiveness

Jet Reports Express Zetadocs Express

Page 7: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Vertical

Partners that specialize by Vertical

Win rate: +32%Deal size: +26%

Sales cycle: -22%Utilization: +13%

Cloud Profitability: +?%

Page 8: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Deployment

Microsoft Hosted Partner Hosted Any Client Deployment Days

Page 9: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Microsoft Hosted

ERP is “All in”

Getting out of the IT infrastructure business

“Pay as you go” and “Pay as you grow”

Accelerated time-to-value

Service levels customers can bet their business on

Page 10: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Partner Hosted

SPLA

Dramatic Growth

Available now

Vertical Play

Page 11: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Demo – Any Client

Jesper Lachance RæbildErrol Schoenfish

1. NAV ”7”2. GP ”12”3. Microsoft Phone

Page 12: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Deployment Days

Annual ERP costs equal to about 1% of annual revenue

Cost CategoriesProject Staff 40%Consulting % Services 25%Internal Costs 10%Training 15%Software 5%Hardware 5%

Source: Info-Tech Research Group, Select a Mid-Market ERP Solution, 2011

Page 13: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Reducing Deployment Days

Application

Method

Configuration

Same # of days – more projectsSolution repeatability

Boost customer satisfactionManage expectations with increased visibility of implementation processes

Reduce riskUse proven tools for rapid implementation – without compromising quality

Page 14: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Deployment Days

RapidStart

Page 15: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront
Page 16: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Future

Today

Cost of Sale

Identify

Contr

act

DeployEvaluate Value Add

Cu

stom

er

Ris

kC

ust

om

er

Ris

k

Time

Identify Evaluate Contract Deploy Value Add

Time

Page 17: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Pricing

Market TrendsOn Premise to Hosted/CloudUpfront to Recurring

Pricing OptionsSPLASubscription

Page 18: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Tomorrow Starts Today

Sales EffectivenessDemo our best stuff

VerticalPackage your IPISV Embed

CloudPartner Hosted

Reduce DaysTemplateUse Existing Tools

Cost of SalesRight person – right opportunity

Access role-based learning for NAV, SL, GP

Page 19: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Partner Calls to ActionKey Actions, Resources and WPC Related Sessions/Activities

Do

Attend

Enjoy

complete the evaluation form at www.digitalwpc.com/evalsEvaluate this session

Optimize your business for volumeVolume

Increasing Productivity for SMB with Microsoft Dynamics – The Cloud and BeyondWednesday, July 13 3:00 PM - 4:00 PM, LACC 404AB

SMB02

Visit the Microsoft Dynamics GP, NAV, and SL booths in the Expo area

Expo

The rest of conference

Page 20: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Competency Exam Pack Offer

Go to the MPN Booth or Purchase Online by July 29, 2011

Note: After July 29th, the Competency Exam Packs will not include a Second Shot (free exam retake). Order today!

Exam Packs can be purchased in the following denominations3 Pack – 30% discount + Second

Shot5 Pack – 35% discount + Second Shot

8 Pack – 40% discount + Second Shot20 Pack – 40% discount + Second ShotTo purchase, simply stop by the WPC MPN Booth or log on to

www.prometric.com/microsoft/partners

Page 21: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

Submit your Session Evaluation for a chance to Win! www.digitalwpc.com/contest

Your Feedback is Very Important to Us

Online Gift Cards

Windows 7Phone

Luxury Vacation for 2 Complete a WPC evaluation and you’re automatically entered to win the daily drawing for a luxury vacation AND a chance to win instant prizes!

Learn more in the Microsoft Partner Network Booth

Page 22: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Page 23: Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront