grow - understanding our impact€¦ · feedback to the programme facilitator. participant...

Deloitte GrowUnderstanding our impact

Understanding our impact© 2019. For information, contact Deloitte Touche Tohmatsu Limited. 2

Contents

About Deloitte Grow 3

Grow’s progress 4

Positive Youth Development 9

Appendices 13

Marcellin College, Auckland


About the program

Deloitte Grow

Grow is Deloitte New Zealand’s signature social innovation programme. It was co-designed with high school students and teachers, and is delivered by Deloitte professionals.

Grow encourages year 11 and 12 high school youth, aged between 14 –17, to explore possibilities for themselves beyond school, through participation in an entrepreneurial group challenge focused on working collaboratively to ‘grow’ seed capital.

Throughout the 6 week program, students practice techniques such as formal introductions and creative problem solving, while being coached by Deloitte professionals to plan and launch their own small business idea.

In addition to the basic business concepts they learn from their coaches, students are also encouraged and empowered to build soft skills such as collaboration, confidence, self-reflection and awareness.

Youth participants

Education providers

Deloitte professionals

1145

38

155

Since 2016, Grow has worked for:


Grow’s progress


What youth participants tell us

Deloitte Grow

[I liked Grow because it provided] the opportunity to gain knowledge about how to grow money effectively and do effective planning and my time management skills have improved.

The challenge was especially unique and connected our group together to solve problems, make money and have fun.

I learned new skills and knowledge that I can use in the future.

I enjoyed learning new things like networking and how to manage money. I also liked our coach because they were friendly and kind.


How youth participants tell us

Deloitte Grow

Direct observationProgramme facilitator observes and collects perspectives and feedback directly from the lead teacher and participants during the programme.

Deloitte coaches observe and collect student perspectives from the participants and provide feedback to the programme facilitator.

Participant presentations give insight into their experience, engagement with others and sense of achievement.

Participant presentationsParticipants prepare and present a presentation at the end of the programme, sharing their insight into their experience, problem solving, group work and the achievements of the group.

Debrief interviewsA debrief interview is held post-programme with the school principal, lead teacher(s) and Deloitte coaches. The interview is used to understand the perceived value and impact of the programme, and recommendations for change.

SurveyIn 2018 and 2019 calendar year we surveyed participants at the end of the Grow programme and asked their perception of how Grow has helped them in terms of confidence, interpersonal skills, self-efficacy, planning ahead, and goal setting, bonding with their peers. Students indicate their agreement with 22 questions on a scale of 1-5.

To adjust for the limits of our current survey questions and factor in the likelihood that students will respond with a positive bias as result of wanting to do ‘well’ or their friendly relationship with the programme facilitator, we consider significant improvement to have occured only if students score 5 on each question.

Ranking Effect

5 Significant

4-3 Some

2-1 None to little

Self-efficacy

Planning ahead& goal setting

Bonding withpeers

Interpersonal skills


Outcomes in the 2019 calendar year

Deloitte Grow

Youth participants

Education providers


375

11

40

Who Grow worked for Outcomes Key questionsmoving forward


Self-efficacy

Planning ahead & goal setting

Bonding with peers

3.57Avg. response

22%Report significant improvement

3.64Avg. response


3.59Avg. response


3.59Avg. response


• How do we better understand the participant baseline for each of the PYD outcomes, and participation in the programme has directly related to improvement?

• What programme changes can we make to move youth participants from ‘none’ or ‘some’ improvement/benefit to significant improvement/benefit?

• How do we better incorporate ‘contribution’ as an outcome of the program given it is a key aspect of positive youth development?

Investment

• 0.8 FTE Deloitte facilitator

• Programme delivery costs (course materials, celebrations, travel and other logistics)

• Deloitte Business Coach time (approx. 10 hours per person)


Outcomes in the 2018 calendar year

Deloitte Grow

Youth participants

Education providers


270

10

39

Who Grow worked for Outcomes Key questionsmoving forward


Self-efficacy

Planning ahead & goal setting

Bonding with peers

3.54Avg. response


3.52Avg. response


3.54Avg. response


3.51Avg. response


• Is our curriculum robust enough to provide a positive increase in experience? What do we need to adjust?

• Are we measuring the right things?

• Does our participant survey give us an accurate picture?

Investment

• 0.8 FTE Deloitte facilitator

• Programme delivery costs (course materials, celebrations, travel and other logistics)

• Deloitte Business Coach time (approx. 10 hours per person)


Positive Youth Development

Grow measurement framework


Positive Youth Development outcomes

Deloitte Grow

We are evaluating Grow using the USAID Positive YouthDevelopment (PYD) Measurement framework and indicators,which help us benchmark the effects of GROW against othersimilar programs.

This framework starts with the idea that to achieve the visionof healthy, productive and engaged youth, PYD programs,practices and policies must work with youth to improve their:

1. Agency

2. Enabling Environment

3. Contribution

4. Assets

“Positive youth development engages youth along with theirfamilies, communities and/or governments so that youth areempowered to reach their full potential. PYD approachesbuild skills, assets and competencies; foster healthyrelationships; strengthen the environment; and transformsystems.” - YouthPower

ASSETS

Youth have the necessary resources, skills and competencies to achieve desired

outcomes.

CONTRIBUTION

Youth are engaged as a source of change for

their own and for their communities’ positive

development.

ENABLING ENVIRONMENT

Youth are surrounded by an environment that develops and supports their assets, agency, access to services, and opportunities, and strengthens their ability to avoid risks and to stay safe, secure, and be protected and live without fear of violence or retribution.

AGENCY

Youth perceive and have the ability to employ their assets and aspirations to make or influence their own decisions about their lives and set their own goals, as well as to act upon those decisions in order to achieve desired outcomes.

Healthy, productive,

engaged youth


Deloitte Grow

Positive Youth Development indicators

Domain Feature Construct Definition IndicatorAligns with Grow

Asset Skill building Interpersonal skills

The range of skills used to communicate and interact with others, including communication (verbal and non-verbal and listening), assertiveness, conflict-resolution and negotiation strategies. These are skills that help to integrate feelings, thinking and actions to achieve specific social and interpersonal goals.

Increased skills at the end of the program

Agency Skill building Self Efficacy Belief in one’s abilities to do many different things well (particularly the things that are the focus of the intervention).

Increased self-efficacy at the end of the program

Ability to plan ahead and set goals

Positive and coherent attitudes, beliefs and values that one holds about him/herself and his/her future.

Increased ability to plan and set goals

Number/proportion (%) of youth who developed a plan

Bonding Healthy relationships and bonding

Bonding The emotional attachment and commitment made to social relationships in the family, peer group, school or community

Improved bonding with members of peer group

Improved bonding with members of community

Contribution Youth engagement and contribution

Youth engagement

Meaningful youth engagement is an inclusive, intentional, mutually respectful partnership between youth and adults whereby power is shared; respective contributions are valued; and young people’s ideas, perspectives, skills, and strengths are integrated into the design and delivery of programs, strategies, policies, funding mechanisms, and organizations that affect their lives and their communities, countries, and globally. Meaningful youth engagement recognizes and seeks to change the power structures that prevent young people from being considered experts in regard to their own needs and priorities, while also building their leadership capacities.

Number/proportion (%) of youth participating/servingleadership roles in one or more of the following: Advocacy, Mentorship (youth as mentors), Volunteering or Youth-focused clubs

Number/proportion (%) of youth represented in youth council, municipal, local, Parliament, etc.

Number/proportion (%) of youth participating in: community decision-making processes, program design, implementation, community service, etc.


2018 and 2019 calendar year

Survey questions

Deloitte Grow

Taking part in Deloitte Grow has helped me improve the following

(Rating scale 1-5, Disagree – Agree a lot)

Deal with personal challenges

Work with others

Think things through before making decisions

Solving problems

Explain your ideas clearly to others

Introduce yourself to others

Feel comfortable meeting new people

Setting goals

Balancing work/school and other responsibilities

Organise my time

Speak in front of a group

Work towards my goals

Do things outside my comfort zone

Increase my confidence

After completing the programme, indicate how much confidence you have to do the following

(Rating scale 1-5, None – Complete)

Make/grow money

Identify what assets I have

Identify my networks I am in/can connect with

Manage my money

Plan for my financial future

Evaluate my current spending and grow my/start saving money

Make decision to guide a business idea

Overall, my satisfaction with the Grow programme is

(Rating scale 1-5, Not at all Completely)

Open answer questions / Personal information

What did you enjoy about the programme?

What didn’t you enjoy about the programme?

What could we do to improve the programme?

Your gender

Your age

Your enthinicy


Appendices


Deloitte has a number of criteria for social investment that are applied to itsgrowing portfolio of social and environmental activities and initiatives. Theseinclude:

Investment criteria

Deloitte

01

02

03

04

05

Are the outcomes we are pursuing really important to those we’re trying to benefit?

Is the program aligned with our core business strategy?

Do our people get engaged and use their professional skills?

Are there opportunities for scale and depth of impact? For collaboration and shared learning?

Will our investment advance sustainable development?

To ensure our investment is directed to positive outcomes in our chosen focus areas, weare committed to understanding, managing and communicating the impact of our socialinnovation programs.

We are continually challenging ourselves to answer the following questions:

Are we doing what

said we would do?

Should we be doing

something else

instead?

How are we doing?

What can we do better?

What impact are we having?

What do we want to

accomplish?



Youth development means Growing and developing the skills and connections young people need to take part in society and reach their potential.

The principles outline what the youth development approach is all about. They can be used as a checklist and a tool for developing youth policies and programmes and in working alongside young people.

The principles are:

1. Youth development is shaped by the 'big picture'

By the ‘big picture' we mean: the values and belief systems; the social, cultural, economic contexts and trends; the Treaty of Waitangi and international obligations such as the United Nations Convention on the Rights of the Child.

2. Youth development is about young people being connected

Healthy development depends on young people having positive connections with others in society. This includes their family and whānau, their community, their school, training institution or workplace and their peers.

3. Youth development is based on a consistent strengths-based approach

There are risk factors that can affect the healthy development of young people and there are also factors that are protective. ‘Strengths-based' policies and programmes will build on young people's capacity to resist risk factors and enhance the protective factors in their lives.

4. Youth development happens through quality relationships

It is important that everyone is supported and equipped to have successful, quality relationships with young people.

5. Youth development is triggered when young people fully participate

Young people need to be given opportunities to have greater control over what happens to them, through seeking their advice, participation and engagement.

6. Youth development needs good information

Effective research, evaluation, information gathering and sharing is crucial. - NZ Ministry for Youth Development

NZ Ministry for Youth Development principles

http://www.myd.govt.nz/working-with-young-people/youth-development-approach.html#ThePrinciplesofYouthDevelopment2



What is Positive Youth Development?

Positive youth development (PYD) refers to a broad approach that aims to build the competencies, skills and abilities of youth that they need to Grow and flourish throughout life. PYD is both a philosophy and an approach to adolescent development. As a philosophy, PYD views youth as precious assets to be nurtured and developed rather than as problems to be solved.

The approach that flows from this philosophy works on building mutually beneficial relationships between youth and their family, peer groups, school, workplace, neighborhood, community, other government institutions, society, and culture to provide opportunities for youth to enhance their knowledge, interests, skills, and abilities.

Youth transition through a critical developmental phase, rapidly evolving socially, emotionally and physically within a complex world. Multiple factors influence how they develop and thrive or struggle. Recognizing youth development as a function of and interaction between complex environments and systems can help us better respond to youth and to program effectively. PYD addresses youth as assets to be developed, rather than problems to be managed.

Source: Youth Power / USAID

Youth Power / USAID definition

https://www.youthpower.org/youthpower-about-page

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