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© Keypoint Intelligence 1 | © Keypoint Intelligence Grow Your Business with Supply Chain Wizardry Pat McGrew Senior Director, Production Software & Services

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Page 1: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 1|© Keypoint Intelligence

Grow Your Business with Supply Chain Wizardry

Pat McGrew

Senior Director, Production Software & Services

Page 2: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 2|

Hello!

Pat McGrewSenior Director Keypoint Intelligence | InfoTrends Production Software & Services

E/ [email protected] T/ @PatMcGrew L/www.linkedin.com/in/patmcgrew

Page 3: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 3|

The Game Plan

• Workflow bottlenecks choking supply chains

• Self-assessing your supply chains and workflows to

find quick optimizing fixes

• Opportunity

The Take-Aways

• Build a Better Workflow

• Do an Assessment

• Investigate Solutions

Page 4: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 4|

Print is a manufacturing business!N

ext!

Page 5: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 5|

Supply Chains are changing!› MRP (Deming and White), Just-in-Time, Always-on, Data-driven

› IIoT for data capture

› Automation

› Optimization

› Integration

Page 6: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 6|

But… North American Printers Are Falling Behind in Technology

Revenues grew 3.6%, on average, over past five years

Growth from more services and investments in better equipment.

$41k avg. software spend is up nearly flat YoY

Top bottleneck is dealing with high number of small jobs =

need automation

Inventory Management costs are anticipated to increase

Source: NA Software Investment Survey, KPI-InfoTrends 2019

Automation levels are stagnant with only 15% mostly or fully

automated.

Page 7: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

Supply chain

issues don’t

impact my

bottom line.

Automation is

too expensive.

My supply chain

is too complex

to automate.

Supply chain

assessment,

management

and automation

is essential to

long-term

profitability.

Page 8: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 8|

MIS

Sales

Quote & Estimate

Inventory Mgmt

OnBoard

Plan & PrePress

Production

Delivery

Invoicing

ERP

Order Processing

Purchasing

Manufacturing

eCommerce Connection

Customer Management

Supplier Management

Partner Management

HR

Integration to Business

Where are YOU tracking your Inventory, Vendors? & Supplies?

Page 9: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 9|

Use a Workflow Journey Map to Identify all Inventory and Supply Touchpoints

Job Onboarding Biz & Info Mgmt. Process Mgmt. Production Logistics

Capture Customer’s

Intent

Estimate & Quote

Order Confirmed

Receive Files

Job Ticket

POs

Material Mgmt.

Plan & Schedule

File & Data Prep

Composition & Imposition

Color Mgmt.

Proof & Approval

RIPOutput

Print

Finish

QC

Document the people and technology in each process from job on-boarding to delivery.

Warehouse

Stage

Fulfill

E-deliver

Mail

Ship

Page 10: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 10|

DisorderDefined

Digitized

Deployed

Smart

Preempts crisis mode

Exchange within department

Documented risk plan

Some cost controls

SME’s make changes using SOPs

Standards set by clients

Seeks automation

Exchange across departments

Stress tested risk plan

Costs tracked across org

SME’s assisted by automation

Internal standards, digitally captured

Proactive, continuous improvement outlook

Exchange across organization

Proactive risk avoidance

Costs tracked across org

Standards tracked & provided to client

Internal standards, digitally captured

Data-driven management

Integrated with partners

Active monitoring & rollover contingencies

Costs managed via KPIs

Data-driven operational adaptation

Machine-driven QC with corrective actions

Reactive, crisis mentality

Disconnected operations

Hopeful risk management

Few cost controls

Hero employees

No quality standards

Evaluate Your Supply Chain Against Best Practices

Page 11: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 11|

What Happens if You Wait?• Sales:

Fall off

• Onboarding: Clogs

• Approvals:

Take longer

• Scheduling: Harder to balance

• Production:

Missed SLAs

• Order to Cash / Revenue: Less than it could be

Page 12: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 12|

Keypoint Intelligence InfoMercial

Page 13: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 13|

Ron Gilboa Pat

McGrewEric

Zimmerman

Ryan McAbee

German Sacristan

Bob Leahey

Nichole Jones

Catherine Cresswell

Eve Padula

Masato Atoda

ProductionTechnology

Production Software & Services: Workflow Solutions, Customer

Communications & Business Development Services

IndiaTatro

Marc Mascara

Karen Kimerer

Production Services

A Diverse Team of Professionals Over 400 Years of

Combined Experience!

ColinMcMahon

Page 14: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

© Keypoint Intelligence 14|

How Are We Stay Current

Winning in an Evolving Print Services Market

› Best practices for print service provider

High Speed Inkjet Printing in

Commercial Print Markets

› Also available: Production Sheet-fed Inkjet Printer Report

Personalized Video: Evaluating Consumer Demand from Around the Globe

› Exploring consumer interest in receiving personalized videos from their providers.

Looking for Big Opportunity in Graphic Communications & Specialty Printing

› Key trends, investments, opportunities, and best practices

Pricing for Digital: Exploring New Models for Transactional

Communications Delivery

› Current approaches to pricing and how the models vary.

Page 16: Grow Your Business with Supply Chain Wizardry w… · Costs managed via KPIs Data-driven operational adaptation Machine-driven QC with corrective actions Reactive, crisis mentality

Thank You

© Keypoint Intelligence

WEYMOUTH

97 Libbey Industrial Parkway

Suite 300

Weymouth, MA 02189

781.616.2100

[email protected]

HEADQUARTERS

80 Little Falls Road

Fairfield, NJ 07004

973.797.2100

[email protected]

[email protected]@PatMcGrewwww.linkedin.com/PatMcGrew+1 720 220 5097