growing your online audience - a talk from brazil innovators conference

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GROWING YOUR ONLINE AUDIENCE BRAZIL INNOVATORS CONFERENCE - SEPT 13

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Growing Your Online Audience - a talk from Brazil Innovators Conference

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Page 1: Growing Your Online Audience - a talk from Brazil Innovators Conference

GROWING YOUR ONLINE AUDIENCE

BRAZIL INNOVATORS CONFERENCE - SEPT 13

Page 2: Growing Your Online Audience - a talk from Brazil Innovators Conference

HI, I’M THOM

Page 3: Growing Your Online Audience - a talk from Brazil Innovators Conference

SOUNDCLOUD IS THE WORLD’S LEADING AUDIO PLATFORM

Page 4: Growing Your Online Audience - a talk from Brazil Innovators Conference

Every minute, creators upload

12hrs of audio

Page 5: Growing Your Online Audience - a talk from Brazil Innovators Conference

FOO FIGHTERS SNOOP LION MADONNA MACKLEMOREPRESIDENT OBAMA JOHN OLIVER(DAILY SHOW/BUGLE)

SKRILLEX

Page 6: Growing Your Online Audience - a talk from Brazil Innovators Conference

LEAN FORWARD

High usage of social media sites compared to

average US consumer

More likely try new things and define themselves as

tech savvy

MORE SOCIAL SAVVY

More memberships of music and audio services

per user

AUDIENCE: THE WEB-NATIVE USERS OF THE FUTURE

Page 7: Growing Your Online Audience - a talk from Brazil Innovators Conference

reaching over

200m

people every month

Page 8: Growing Your Online Audience - a talk from Brazil Innovators Conference

“The YouTube of Sound”

“8th fastest growing site in the U.S”

« The Youtube of Sound »

« Fan activity on SoundCloud tripled in 2012, making it the fastest growing social service for music. »

« 8th fastest growing site in the U.S. »

Page 9: Growing Your Online Audience - a talk from Brazil Innovators Conference

SO HOW DID WE GET THERE...?

Page 10: Growing Your Online Audience - a talk from Brazil Innovators Conference

01/11 03/11 05/11 07/11 09/11 11/11 01/12 03/12 05/12 07/12 09/12 11/12 01/13 03/13 05/13 07/13 09/13

Users

Page 11: Growing Your Online Audience - a talk from Brazil Innovators Conference

GROWTH TEAM

Design

Marketing

Engineering

Product

Page 12: Growing Your Online Audience - a talk from Brazil Innovators Conference

FUNDAMENTALS OF GROWTH

Test & iterate

High ROI

Insightinformed

Targeted & tactical

Page 13: Growing Your Online Audience - a talk from Brazil Innovators Conference

CALCULATED BETS

Page 14: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we get to number in the Brazilian App Store1

Page 15: Growing Your Online Audience - a talk from Brazil Innovators Conference
Page 16: Growing Your Online Audience - a talk from Brazil Innovators Conference
Page 17: Growing Your Online Audience - a talk from Brazil Innovators Conference

Overall Ranking Category Ranking

Before 115 12During 4 1After 86 9

THE RESULTS

50% increase in downloads

Page 18: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we increase first month retention by over 20%

Page 19: Growing Your Online Audience - a talk from Brazil Innovators Conference

OUR AUDIENCE

The SoundCloud user is young, natively social, savvy, early adopter and lean in contributor

Page 20: Growing Your Online Audience - a talk from Brazil Innovators Conference

Landing page

Account details

CompleteFind

content

Page 21: Growing Your Online Audience - a talk from Brazil Innovators Conference

Landing page

Account details

CompleteFind

content

Page 22: Growing Your Online Audience - a talk from Brazil Innovators Conference
Page 23: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we decrease signup conversion by almost 10%

Page 24: Growing Your Online Audience - a talk from Brazil Innovators Conference
Page 25: Growing Your Online Audience - a talk from Brazil Innovators Conference

-10%

+25%

Save this song for later

Page 26: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we increase Android downloads by over 40%

Page 27: Growing Your Online Audience - a talk from Brazil Innovators Conference

Referral Traffic Mobile Browser Native Apps

CHURN!

Page 28: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we increase native app registrations by 30%

Page 29: Growing Your Online Audience - a talk from Brazil Innovators Conference

APP STORE OPTIMISATION

1

2

3

4

5

Page 30: Growing Your Online Audience - a talk from Brazil Innovators Conference

How did we increase email effectiveness by 100%

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Page 33: Growing Your Online Audience - a talk from Brazil Innovators Conference

DO THE HUSTLE.

STAY HUMBLE.

Page 34: Growing Your Online Audience - a talk from Brazil Innovators Conference

SO WHAT’S NEXT...?

Page 35: Growing Your Online Audience - a talk from Brazil Innovators Conference

reaching over

1Bn

people every month

Page 36: Growing Your Online Audience - a talk from Brazil Innovators Conference

THANK YOU!

P.S. WE’RE HIRING.SOUNDCLOUD.COM/JOBS