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ISO 22301 Has Arrived – Now What? Brian Zawada & Robert Giffin Avalution Consulting © 2012 Avalution Consulting, LLC | All Rights Reserved © 2012 Avalution Consulting, LLC | All Rights Reserved 2 Enthusiasm? Skepticism?

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Page 1: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

ISO 22301 Has Arrived – Now What?

Brian Zawada & Robert Giffin

Avalution Consulting

© 2012 Avalution Consulting, LLC | All Rights Reserved

© 2012 Avalution Consulting, LLC | All Rights Reserved

2

Enthusiasm?

Skepticism?

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© 2012 Avalution Consulting, LLC | All Rights Reserved

3

Unsure?

3

© 2012 Avalution Consulting, LLC | All Rights Reserved

© 2012 Avalution Consulting, LLC | All Rights Reserved

44

© 2012 Avalution Consulting, LLC | All Rights Reserved

Raise your hand if:

Page 3: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Today’s Agenda: ISO 22301

• Value

• What is it?

• Why and how to use it

• What’s next?

5

© 2012 Avalution Consulting, LLC | All Rights Reserved

Common Challenges

• Management Engagement

• Alignment to Business Strategy

• Common Vocabulary

• Risk Management Coordination

• Long-term Improvement

6

Page 4: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

ISO 22301

World’s First International

Business Continuity Standard!

7

© 2012 Avalution Consulting, LLC | All Rights Reserved

What is a Standard?

What Standards ARE

• A collection of best

practices and guidelines

• Developed collaboratively

in a consensus process

• Evolutionary – revisited and

revised at regular intervals

• Voluntary

What Standards ARE NOT

• Regulations

• Prescriptive

• Singularly focused on

certification

• Industry Specific

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Page 5: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

9

Requirements Standards

HOWGuidance Standards

WHAT

What is a Standard?

© 2012 Avalution Consulting, LLC | All Rights Reserved

ISO 22301: Formation via TC 223

10

TC 223

Countries

(45)

Observers

(20)

Other Committee

Liaisons

Page 6: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Technical Committee 223 Projects

ISO Guide 73:2009

Terminology

ISO 22301

Business Continuity Management Systems –

Requirements

ISO 22313

Business Continuity Management Systems –

Guidance

ISO 22320

Emergency Management – Requirements for

Command and Control

ISO 22397

Guideline to Set Up a Partnership Agreement for the Governance of

Interoperability

ISO 22398

Guidelines for Exercises and Testing

11

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What is ISO 22301?

• Section 1: Scope

• Section 2: Normative References

• Section 3: Terms and Definitions

Introduction

• Section 4: Context of the Organization

• Section 5: Leadership

• Section 6: Planning• Section 7: Support

• Section 8: Operations• Section 9: Performance Evaluation

• Section 10: Improvement

Requirements

12

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© 2012 Avalution Consulting, LLC | All Rights Reserved

The Core of ISO 22301…

Plan

Do

Check

Act

13

Management

Systems

© 2012 Avalution Consulting, LLC | All Rights Reserved

Content Caveat!

• Written for many audiences:

– All organizations in all countries

– not designed to build business continuity

professional competencies

• Minimal jargon

– Explanations used instead

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Page 8: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Example ISO 22301 Wording:

The Business Impact Analysis shall include the

following:

“...Setting prioritized timeframes for resuming

activities at a specified minimum acceptable level,

taking into consideration the time within which the

impacts of not resuming would become

unacceptable;…”

15

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Common Challenges (Addressed)

�Management Engagement

�Alignment to Business Strategy

�Common Vocabulary

�Risk Management Coordination

�Long-term Improvement

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Page 9: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

ISO 22301 and PS-Prep™

• PS-Prep™ will continue to include BS 25999

even though it will likely be withdrawn soon.

• ISO 22301 will likely

be added to PS-Prep™

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Why Use ISO 22301?

18

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Page 10: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

“Once a standard takes hold, people start

to focus on the quality of what they do as

opposed to how they are doing it.”

-Thomas L. Friedman

The World Is Flat – A Brief History of the 21st Century

19

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Why Consider Standards?

• An answer for: “What are others doing?”

• A common language:

– Understand Risk

– Set Expectations

– Efficiency During Response and Recovery

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Page 11: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

BCI/LRQA-Sponsored Survey

• Main Advantage: Common Language (85%)

• Alignment – 67% in the next three years

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Standards and Certification

Alignment with Standards DOES NOT mean an

organization intends to (or should) pursue

certification!

– Certification is a business decision

– Certification is an ongoing

process (and expense).

22

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© 2012 Avalution Consulting, LLC | All Rights Reserved

Key Topic: Management Systems

• All recent standards use a management

system based approach

• Management reviews enable continuous

improvement

• Success Factors:

– Align to existing management systems

– Document procedures for repeatability

23

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ISO 22301 Value

• Management and customers

respect ISO standards

• A form of benchmarking

• Common language

• Drives engagement through

continuous improvement

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Page 13: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

What’s Next?

25

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Get a Copy of ISO 22301!

www.iso.org | www.ansi.org

Page 14: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Get to Know ISO 22301

• Read it and give it a chance!

Understand the What, Why and How

• Standards aren’t designed to be complex just for

complexity’s sake

• Introduce ISO 22301

to Management

27

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Potential Focus Areas

• Scoping via Products and Services

• Management Engagement

• Risk Appetite

• Management Review

• Corrective Actions

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Page 15: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Next Steps for TC 223

• Continuous improvement of new standards

• Finalize ISO 22313

• Organizational resilience

• Many other “projects”

29

Questions

30

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Page 16: GS-7 ZAWADA-GIFFIN-AVALUTION- ISO22301 › images › conferences › sd2012 › sesmat › GS-7 ZAW… · Business Continuity Management Systems – Requirements ISO 22313 Business

© 2012 Avalution Consulting, LLC | All Rights Reserved

Contact Information

31

Robert Giffin (CBCP, CISA)Director of Technology

[email protected]

Brian Zawada (MBCI, MBCP)Director of Consulting

[email protected]

866.533.0575 | www.avalution.com