gsa update
DESCRIPTION
MAY 21, 2009 – LAS VEGAS. GSA UPDATE. PLATINUM MEMBERS. AGENDA GSA UPDATE. PART 1: General update PART 2: Features / Functionality of the standards PART 3: Gem’s and future concepts. AUSTRALASIA. Macau Singapore Philippines Taiwan Australia Gaming Communication Technology Workshop - PowerPoint PPT PresentationTRANSCRIPT
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GSA UPDATEMAY 21, 2009 – LAS VEGAS
GTS 2009
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PLATINUM MEMBERS
GTS 2009
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AGENDAGSA UPDATE
• PART 1: General update
• PART 2: Features / Functionality of the standards
• PART 3: Gem’s and future concepts
GTS 2009
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AUSTRALASIA
• Macau• Singapore• Philippines• Taiwan• Australia
– Gaming Communication Technology Workshop
– More than 50 industry representatives• 18 regulators, 7 manufacturers (24 delegates), 1 operator , 11 others
GTS 2009
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EDUCATION
• July 30, 2007: GSA training started• To date 163 students from 44 companies of 11 countries received
training
• May 1, 2008: GSAU established• Oct 15, 2008: First courses
– 130 students
– 31 companies
– 9 different countries
• GSAU setup training in 5 different countries• On-site / Off-site training
GTS 2009
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EDUCATIONSCHEDULE
• On-Site training• Off-Site training
GTS 2009
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CERTIFICATIONWHAT DOES IT MEAN?
The procedure by which a third party gives
written assurance that a product
conforms to specific requirements
GTS 2009
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REQUIREMENTSCLARITY & DEFINITION
GTS 2009
Proprietary Language GSA Open Standard
Implementation details 5-10%
Implementation details 60-70%
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CERTIFICATIONBENEFITS
GTS 2009
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CERTIFICATIONI AM CONFUSED
• Regulatory Certification– Jurisdictional approval
– Ready to roll out on the floor and generate revenue
• Communication Certification– Manufacturers - Q/A step
• Reduce after sales service/ debugging• Optimize Resources > savings
– Regulator – Assurance• Possible shorter approval cycle • Optimize Resources > higher throughput
– Operator - Plug and Play• Possibly get products faster through labs • Optimize Resources > increase revenue
GTS 2009
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PART 2FEATURES AND FUNCTIONALITY OF THE STANDARDS
GTS 2009
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GSA Protocols
Game Download System
BI System
CMS/SMS System
Ticket System
Floor Management System Accounting System
Hotel SystemGDS
Gam
ing
Flo
or
G2S S2S
POS System
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GDS Protocol
• GDS is used to communicate between a gaming machine and its peripheral devices. – coin acceptor, hopper, note acceptor, touch screen, printer, card reader.
• GDS is a fully compliant USB 2.0 interface for game peripherals (Universal Serial Bus).– 12 megabit minimum.
• HID (Human Interface Device) class devices.– Manufacturer-specific drivers are not needed – plug ‘n play.
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GDS – Key Features
• Download software to peripherals.– New software can be downloaded to GDS devices.
• Download templates to printers.– Property-specific templates can be downloaded to printers.
• Player awareness.– Through the card reader, machines can be aware of the player.
– Player-specific information can be presented on the main screen.
– Player-specific information can be included in printed materials.
– The game play experience can be customized for the player.
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GDS – New Features
• 2D barcodes on tickets.– Barcodes will take up less space and be easier to scan.
• Multi-color printing.– More design options will be available to properties.
• Full UTF-16 support.– Full support for international character sets will be available.
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G2S Protocol
• G2S is used for communications between an EGM and a host system.
• G2S does not require a specialized interface board in the EGM – the EGM can be connected directly to the network.
• G2S allows communications to multiple independent host systems.
• G2S is designed for extensibility – the GSA, as well as manufacturers, can add extensions to the protocol.
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G2S Connectivity
G2S
SMIB SMIB
EGM1 EGM2 EGM3 Host1Host2Host3
Other
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G2S Extensibility
<g2s:g2sMessagexmlns:g2s = "http://g2s.gamingstandards.com/schemas/g2s"xmlns:abc = "http://aBetterCompany.com/schemas/g2s" ><g2s:g2sBody
g2s:hostId = "1"g2s:egmId = "GSA_12345"g2s:dateTimeSent = "2009-04-06T10:44:01-
05:00" ><g2s:eventHandler
g2s:deviceId = "1"g2s:dateTime = "2009-04-
06T10:44:00-05:00"g2s:commandId = "1"g2s:sessionType =
"G2S_request " ><g2s:setEventHandlerState
g2s:enable = "true"abc:pauseEvents =
"true" /></g2s:eventHandler>
</g2s:g2sBody></g2s:g2sMessage>
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G2S – Classes
• Physical Classes:– Cabinet.– Coin Acceptor.– Hopper (Coin Dispenser).– Note Acceptor.– Note Dispenser.– Printer.– ID Reader.
• Configuration Classes:– Device Configuration.– Communications Configuration.– Option Configuration.– Download (and upload).
Application Classes:– Game Play.– Handpay.– Progressive.– Bonus.– Player Tracking.– Ticket-In-Ticket-Out.– Wager Account Transfer (WAT).– Software Authentication (GAT).– Central Determination.– Media Display.
Subscription Classes:– Meters.– Events.
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G2S – Key Features
• Each device is metered individually.– Class-level (aggregate) meters are also available.
– Game play devices are metered be theme, paytable, and wager denomination.
– Game play devices are also metered by wager category.
• Game play meters include true theoretical win.
• Games can be mapped to one or more progressive controllers.– Contribution meters track wagers against each progressive.
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G2S – Key Features
• Machines can be mapped to one or more bonus controllers.
• Handpays can be keyed off to the credit meter, tickets, or wager accounts – or, simply paid by hand.– Handpays can be keyed off remotely by a host system.
• Player tracking can be performed by the machine.– True theoretical win for the player can be calculated by the gaming machine.
• Countdowns, points awards, and hot player notifications can be managed by the gaming machine.
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G2S – New Features
• Employee Class.– Meter movements can be tracked while an employee is present at a gaming
machine.
– Employees can report activities that took place while at the machine.
• Tournament Class.– Tournaments can be based on a fixed duration or fixed number of games.
– Wagers can be deducted from the tournament meter.
– Buy-ins can be deducted from the credit meter – prizes can be paid to the credit meter.
– Tournaments can be based on standard game play – wagers can be deducted from the credit meter – win can be paid to the credit meter.
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S2S Protocol
• Used to communicate between gaming systems and/or non-gaming systems.
• Extends G2S functionality to other entities.– Tickets, wagering accounts, handpays, progressives, bonuses, etc.
• Supplements G2S functionality.– End-of-day reporting, handpay disbursements, etc.
• Goes beyond G2S and the gaming machine.– Property configuration, player registration, table games, etc.
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S2S – Classes
• G2S Extension Classes:– Ticket-In-Ticket-Out.– Wagering Accounts.– Progressive.– Bonus.– Handpay.– Meters.– Events.
• Player Club Classes:– Player Rating.– Comp.
Configuration Classes:– Property Configuration.– Player Registration.– Client Registration.– Authorization.– Information Updates.
Table Game Classes:– Open/Close.– Fill/Credit.– Marker.
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S2S – New Features
• Player Offers.– Track coupons and other offers made to players.
• In-Room Controls.– Control lights, audio, signage, etc.
• Additional Property Information.– Record partners and revenue sharing agreements.
• End-of-day Financials.– Report audited end-of-day results for centralized reporting.
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PART 3GEMS AND FUTURE CONCEPTS
GTS 2009
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Custom Ticketing
• Tickets are printed from a template stored on the printer• In GDS a ticket template may be formatted into regions• Regions contain the text that may be sent to the printer with each print
command
Example Template #1
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Custom Ticketing
• The resulting ticket being a custom ticket with the patron’s name on it.
• The Player’s name was sent in region 6 and was acquired from the player’s loyalty card
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Custom Ticketing
• The advantage:• Easier to detect suspicious patterns
(if cards are required)• More security
– Eliminate stolen or copied tickets– ID can be used for redeeming offline or
high value tickets
• If Mr Schlump cashes the ticket… Pay the ticket
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Custom Ticketing
• If someone else cashes the ticket ….
Maybe you ask some more questions
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Custom Ticketing
• The advantage for Operators is enhanced customer experience
• Personalized tickets provide more player recognition
• GDS’ UTF-16 support can enable printing of the special non-ASCII characters (eventually including all characters) providing a correct representation of the player’s name in the player’s native language
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Guest Host
• A Guest Host is a computer placed on the gaming network that has the ability to view all the information coming from the gaming floor
• A guest can be configured to gather selected information from the floor– Security events – door open, game reset, – Hot player events– Machine data for real time processing
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Guest Host
Slot Floor System
Download Vouchers
Config Server Guest
Slot Floor
Casino Back of House
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Guest Host
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Guest Host
• Provides the ability to look at the specific data you are interested in
• Fully supported in the G2S protocol
• Requires EGMs to support multiple hosts
• Requires more bandwidth than single host support
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G2S Hot Player Feature
• G2S provides support for 5 levels of hot players
• Use a G2S Guest Host to get the information in real time
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Hot Player Guest Host
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Hot Player Levels
• A hot player level indicates a rate of play over a specified time.
• These factors are configurable in the protocol. – Each level is independently configurable– Levels for carded play are independent from non-carded
play
• The rate can be based on a specific meter or on a combination of factors – a formula
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Expand a Casino’s Customer Base
Expand an operator’s customer base through cooperative marketing• Partner outside the jurisdiction
• Create patron loyalty through cooperative advertising and points transfer• The capability exists in S2S to support this feature
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Expand Your Customer Base
• As customers travel, the idea is to provide them a reason to pick your operation
• Identify new opportunities for your customers
• Let your partners identify new customers for you
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Keep expanding the Customer Base
Develop partnerships with local businesses
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The Point of the Points
• Gain exposure for the casino product in different venues
• Win-Win situation for casino and partners– Expand the Casino customer base– Enhance casino’s image in the community– Provide incentive to shop at particular stores
• Use points as to keep the casino in as many decision making processes as possible
• Keep YOUR casino in people’s minds
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PANEL DISCUSSION
GTS 2009