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www.gamingstandards.com GSA UPDATE MAY 21, 2009 – LAS VEGAS GTS 2009

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MAY 21, 2009 – LAS VEGAS. GSA UPDATE. PLATINUM MEMBERS. AGENDA GSA UPDATE. PART 1: General update PART 2: Features / Functionality of the standards PART 3: Gem’s and future concepts. AUSTRALASIA. Macau Singapore Philippines Taiwan Australia Gaming Communication Technology Workshop - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: GSA UPDATE

www.gamingstandards.com

GSA UPDATEMAY 21, 2009 – LAS VEGAS

GTS 2009

Page 2: GSA UPDATE

www.gamingstandards.com

PLATINUM MEMBERS

GTS 2009

Page 3: GSA UPDATE

www.gamingstandards.com

AGENDAGSA UPDATE

• PART 1: General update

• PART 2: Features / Functionality of the standards

• PART 3: Gem’s and future concepts

GTS 2009

Page 4: GSA UPDATE

www.gamingstandards.com

AUSTRALASIA

• Macau• Singapore• Philippines• Taiwan• Australia

– Gaming Communication Technology Workshop

– More than 50 industry representatives• 18 regulators, 7 manufacturers (24 delegates), 1 operator , 11 others

GTS 2009

Page 5: GSA UPDATE

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EDUCATION

• July 30, 2007: GSA training started• To date 163 students from 44 companies of 11 countries received

training

• May 1, 2008: GSAU established• Oct 15, 2008: First courses

– 130 students

– 31 companies

– 9 different countries

• GSAU setup training in 5 different countries• On-site / Off-site training

GTS 2009

Page 6: GSA UPDATE

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EDUCATIONSCHEDULE

• On-Site training• Off-Site training

GTS 2009

Page 7: GSA UPDATE

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CERTIFICATIONWHAT DOES IT MEAN?

The procedure by which a third party gives

written assurance that a product

conforms to specific requirements

GTS 2009

Page 8: GSA UPDATE

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REQUIREMENTSCLARITY & DEFINITION

GTS 2009

Proprietary Language GSA Open Standard

Implementation details 5-10%

Implementation details 60-70%

Page 9: GSA UPDATE

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CERTIFICATIONBENEFITS

GTS 2009

Page 10: GSA UPDATE

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CERTIFICATIONI AM CONFUSED

• Regulatory Certification– Jurisdictional approval

– Ready to roll out on the floor and generate revenue

• Communication Certification– Manufacturers - Q/A step

• Reduce after sales service/ debugging• Optimize Resources > savings

– Regulator – Assurance• Possible shorter approval cycle • Optimize Resources > higher throughput

– Operator - Plug and Play• Possibly get products faster through labs • Optimize Resources > increase revenue

GTS 2009

Page 11: GSA UPDATE

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PART 2FEATURES AND FUNCTIONALITY OF THE STANDARDS

GTS 2009

Page 12: GSA UPDATE

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GSA Protocols

Game Download System

BI System

CMS/SMS System

Ticket System

Floor Management System Accounting System

Hotel SystemGDS

Gam

ing

Flo

or

G2S S2S

POS System

Page 13: GSA UPDATE

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GDS Protocol

• GDS is used to communicate between a gaming machine and its peripheral devices. – coin acceptor, hopper, note acceptor, touch screen, printer, card reader.

• GDS is a fully compliant USB 2.0 interface for game peripherals (Universal Serial Bus).– 12 megabit minimum.

• HID (Human Interface Device) class devices.– Manufacturer-specific drivers are not needed – plug ‘n play.

Page 14: GSA UPDATE

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GDS – Key Features

• Download software to peripherals.– New software can be downloaded to GDS devices.

• Download templates to printers.– Property-specific templates can be downloaded to printers.

• Player awareness.– Through the card reader, machines can be aware of the player.

– Player-specific information can be presented on the main screen.

– Player-specific information can be included in printed materials.

– The game play experience can be customized for the player.

Page 15: GSA UPDATE

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GDS – New Features

• 2D barcodes on tickets.– Barcodes will take up less space and be easier to scan.

• Multi-color printing.– More design options will be available to properties.

• Full UTF-16 support.– Full support for international character sets will be available.

Page 16: GSA UPDATE

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G2S Protocol

• G2S is used for communications between an EGM and a host system.

• G2S does not require a specialized interface board in the EGM – the EGM can be connected directly to the network.

• G2S allows communications to multiple independent host systems.

• G2S is designed for extensibility – the GSA, as well as manufacturers, can add extensions to the protocol.

Page 17: GSA UPDATE

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G2S Connectivity

G2S

SMIB SMIB

EGM1 EGM2 EGM3 Host1Host2Host3

Other

Page 18: GSA UPDATE

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G2S Extensibility

<g2s:g2sMessagexmlns:g2s = "http://g2s.gamingstandards.com/schemas/g2s"xmlns:abc = "http://aBetterCompany.com/schemas/g2s" ><g2s:g2sBody

g2s:hostId = "1"g2s:egmId = "GSA_12345"g2s:dateTimeSent = "2009-04-06T10:44:01-

05:00" ><g2s:eventHandler

g2s:deviceId = "1"g2s:dateTime = "2009-04-

06T10:44:00-05:00"g2s:commandId = "1"g2s:sessionType =

"G2S_request " ><g2s:setEventHandlerState

g2s:enable = "true"abc:pauseEvents =

"true" /></g2s:eventHandler>

</g2s:g2sBody></g2s:g2sMessage>

Page 19: GSA UPDATE

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G2S – Classes

• Physical Classes:– Cabinet.– Coin Acceptor.– Hopper (Coin Dispenser).– Note Acceptor.– Note Dispenser.– Printer.– ID Reader.

• Configuration Classes:– Device Configuration.– Communications Configuration.– Option Configuration.– Download (and upload).

Application Classes:– Game Play.– Handpay.– Progressive.– Bonus.– Player Tracking.– Ticket-In-Ticket-Out.– Wager Account Transfer (WAT).– Software Authentication (GAT).– Central Determination.– Media Display.

Subscription Classes:– Meters.– Events.

Page 20: GSA UPDATE

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G2S – Key Features

• Each device is metered individually.– Class-level (aggregate) meters are also available.

– Game play devices are metered be theme, paytable, and wager denomination.

– Game play devices are also metered by wager category.

• Game play meters include true theoretical win.

• Games can be mapped to one or more progressive controllers.– Contribution meters track wagers against each progressive.

Page 21: GSA UPDATE

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G2S – Key Features

• Machines can be mapped to one or more bonus controllers.

• Handpays can be keyed off to the credit meter, tickets, or wager accounts – or, simply paid by hand.– Handpays can be keyed off remotely by a host system.

• Player tracking can be performed by the machine.– True theoretical win for the player can be calculated by the gaming machine.

• Countdowns, points awards, and hot player notifications can be managed by the gaming machine.

Page 22: GSA UPDATE

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G2S – New Features

• Employee Class.– Meter movements can be tracked while an employee is present at a gaming

machine.

– Employees can report activities that took place while at the machine.

• Tournament Class.– Tournaments can be based on a fixed duration or fixed number of games.

– Wagers can be deducted from the tournament meter.

– Buy-ins can be deducted from the credit meter – prizes can be paid to the credit meter.

– Tournaments can be based on standard game play – wagers can be deducted from the credit meter – win can be paid to the credit meter.

Page 23: GSA UPDATE

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S2S Protocol

• Used to communicate between gaming systems and/or non-gaming systems.

• Extends G2S functionality to other entities.– Tickets, wagering accounts, handpays, progressives, bonuses, etc.

• Supplements G2S functionality.– End-of-day reporting, handpay disbursements, etc.

• Goes beyond G2S and the gaming machine.– Property configuration, player registration, table games, etc.

Page 24: GSA UPDATE

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S2S – Classes

• G2S Extension Classes:– Ticket-In-Ticket-Out.– Wagering Accounts.– Progressive.– Bonus.– Handpay.– Meters.– Events.

• Player Club Classes:– Player Rating.– Comp.

Configuration Classes:– Property Configuration.– Player Registration.– Client Registration.– Authorization.– Information Updates.

Table Game Classes:– Open/Close.– Fill/Credit.– Marker.

Page 25: GSA UPDATE

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S2S – New Features

• Player Offers.– Track coupons and other offers made to players.

• In-Room Controls.– Control lights, audio, signage, etc.

• Additional Property Information.– Record partners and revenue sharing agreements.

• End-of-day Financials.– Report audited end-of-day results for centralized reporting.

Page 26: GSA UPDATE

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PART 3GEMS AND FUTURE CONCEPTS

GTS 2009

Page 27: GSA UPDATE

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Custom Ticketing

• Tickets are printed from a template stored on the printer• In GDS a ticket template may be formatted into regions• Regions contain the text that may be sent to the printer with each print

command

Example Template #1

Page 28: GSA UPDATE

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Custom Ticketing

• The resulting ticket being a custom ticket with the patron’s name on it.

• The Player’s name was sent in region 6 and was acquired from the player’s loyalty card

Page 29: GSA UPDATE

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Custom Ticketing

• The advantage:• Easier to detect suspicious patterns

(if cards are required)• More security

– Eliminate stolen or copied tickets– ID can be used for redeeming offline or

high value tickets

• If Mr Schlump cashes the ticket… Pay the ticket

Page 30: GSA UPDATE

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Custom Ticketing

• If someone else cashes the ticket ….

Maybe you ask some more questions

Page 31: GSA UPDATE

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Custom Ticketing

• The advantage for Operators is enhanced customer experience

• Personalized tickets provide more player recognition

• GDS’ UTF-16 support can enable printing of the special non-ASCII characters (eventually including all characters) providing a correct representation of the player’s name in the player’s native language

Page 32: GSA UPDATE

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Guest Host

• A Guest Host is a computer placed on the gaming network that has the ability to view all the information coming from the gaming floor

• A guest can be configured to gather selected information from the floor– Security events – door open, game reset, – Hot player events– Machine data for real time processing

Page 33: GSA UPDATE

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Guest Host

Slot Floor System

Download Vouchers

Config Server Guest

Slot Floor

Casino Back of House

Page 34: GSA UPDATE

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Guest Host

Page 35: GSA UPDATE

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Guest Host

• Provides the ability to look at the specific data you are interested in

• Fully supported in the G2S protocol

• Requires EGMs to support multiple hosts

• Requires more bandwidth than single host support

Page 36: GSA UPDATE

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G2S Hot Player Feature

• G2S provides support for 5 levels of hot players

• Use a G2S Guest Host to get the information in real time

Page 37: GSA UPDATE

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Hot Player Guest Host

Page 38: GSA UPDATE

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Hot Player Levels

• A hot player level indicates a rate of play over a specified time.

• These factors are configurable in the protocol. – Each level is independently configurable– Levels for carded play are independent from non-carded

play

• The rate can be based on a specific meter or on a combination of factors – a formula

Page 39: GSA UPDATE

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Expand a Casino’s Customer Base

Expand an operator’s customer base through cooperative marketing• Partner outside the jurisdiction

• Create patron loyalty through cooperative advertising and points transfer• The capability exists in S2S to support this feature

Page 40: GSA UPDATE

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Expand Your Customer Base

• As customers travel, the idea is to provide them a reason to pick your operation

• Identify new opportunities for your customers

• Let your partners identify new customers for you

Page 41: GSA UPDATE

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Keep expanding the Customer Base

Develop partnerships with local businesses

Page 42: GSA UPDATE

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The Point of the Points

• Gain exposure for the casino product in different venues

• Win-Win situation for casino and partners– Expand the Casino customer base– Enhance casino’s image in the community– Provide incentive to shop at particular stores

• Use points as to keep the casino in as many decision making processes as possible

• Keep YOUR casino in people’s minds

Page 43: GSA UPDATE

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PANEL DISCUSSION

GTS 2009