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Guided Self Service
Confidential – Oracle Internal/Restricted/Highly Restricted
Julie Alonso HCM Customer Advisor Board February 2018
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Guided Self Service Put Your Managers in Control with Guided Self-Service
2
Guided Self Service provides the
ability to:
• ‘Guide’ the Manager through
transactions
• Compound Transactions
• Decision Support Docs
• Configurable Solution
Note: Minimum PeopleTools 8.54
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• Promote Employee
• Transfer Employee
• Request Ad Hoc Salary Change
• Request Reporting Change
• Request Location Change
• Change Full/Part Time & FTE*
• Retire Employee
• Terminate Employee
• Request Demotion*
• Request Leave of Absence*
• Request Unpaid Leave*
• Request Clone Position*
• Multi-Select Employees
Guided Self Service Transactions
*Only available with GSS
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Simple to Use Anywhere, Anytime, by Anyone
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9 11 12 2014 15 16 17 2015 18
Simplified Analytic
Guided Self Service Timeline
- Enhanced Config Options - User Friendly Search Options
- Reports To Feature - Last Day Worked
13 14
- HR Administrator page - Position Management Integration
2016
Flexible, Intuitive and Easier for Managers
- GSS - 8.55 Activity Guide - Action/Reason by Reg Region GSS – Phase 1 Released
10
• Promote Employee
• Transfer Employee
• Request Reporting Change
• Request Location Change
• Change Full/Part Time Status
• Retire Employee
• Terminate Employee
• Request Ad Hoc Salary Change
• Location Change
• Full Time/Part-Time
• Reports To
• Salary Analysis
- Small Form Factor - Red Paper posted
Admin and Review page
20
- Addl Position Mgmt Integration
-Accessibility -Translations
2017 19 21
•Paid Leave of Absence •Leave of Absence
- Attachments - Fluid Approvals • Request Demotion
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-Position Clone -Update FTE/Standard Hrs
22 24
- Nav Collection - Multi Select -Reason Required
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Guided Self Service Focus Group Customers Deploying
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Inter Public (IPG)
Employees: 51,000 Image: 22 PTools: 8.55 Country Presence: 48 Benefit: Easily Enhanced
PeopleSoft Modules: • Core HR • Payroll • Benefits • Compensation • Profile Management • Performance
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WestRock
Employees: 45,000 Image: 24 PTools: 8.54 Country Presence: 33 Benefit: Deploy Globally
PeopleSoft Modules: • Core HR • Payroll NA • Benefits • Smart HR • Position Mgmt • Fluid Self Service
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Employees: 4,000 Image: 20 PTools: 8.55 Benefit: Cost Savings
“As a result of a restructure in HR, GSS transactions seems the right solution for Managers and Employees to Self Service. It really is a simple as 1, 2, 3 in terms of employees taking control of their own
transactions“ Shane Pitman, Associate Director
PeopleSoft Modules: • GP Payroll • Absence Mgmt • Time & Labor • Recruiting • Position Mgmt • Performance Mgmt • Training • Fluid Self Service
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Omaha Public Power
District
Employees: 3,500 Image: 23 PTools: 8.55
“Guided self-service provides increased accuracy in transactions and makes the tasks much easier by providing valid values and highlighting exactly what information is needed for the particular transaction” Debra Ray, HR Business
PeopleSoft Modules: • Company Directory • Benefits • Payroll • Health & Safety • Absence Mgmt • Time & Labor • Recruiting • Position Mgmt • Labor (Unions)
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Why have you not implemented Guided Self Service?
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Don’t use Self Service
Other Priorities
Don’t Use Self Service
Missing Functionality
Modified Classic MSS
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Questions and Answers
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