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GUIDELINES FOR PROCESS SAFETY METRICS Center for Chemical Process Safety New York, New York An AlCnE 1ecnnoIcqy Amam Center for Chemical Pmcess spceh, @WILEY A JOHN WILEY & SONS, INC., PUBLICATION

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  • GUIDELINES FOR PROCESS SAFETY METRICS

    Center for Chemical Process Safety New York, New York

    An AlCnE 1ecnnoIcqy Amam

    Center for Chemical Pmcess spceh,

    @WILEY A JOHN WILEY & SONS, INC., PUBLICATION

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  • GUIDELINES FOR PROCESS SAFETY METRICS

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  • GUIDELINES FOR PROCESS SAFETY METRICS

    Center for Chemical Process Safety New York, New York

    An AlCnE 1ecnnoIcqy Amam

    Center for Chemical Pmcess spceh,

    @WILEY A JOHN WILEY & SONS, INC., PUBLICATION

  • Copyright 0 2010 by American Institute of Chemical Engineers, Inc. All rights reserved.

    A Joint Publication of the Center for Chemical Process Safety of the American Institute of Chemical Engineers and John Wiley & Sons, Inc.

    Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 1 11 River Street, Hoboken, NJ 07030, (201) 748-601 I , fax (201) 748-6008, or online at http:/lwww.wiley.com/go/permission.

    Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

    For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

    Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic format. For information about Wiley products, visit our web site at www.wiley.com.

    Library of Congress Cataloging-in-Publication Data is available.

    Guidelines for process safety metrics / Center for Chemical Process Safety. p. cm.

    Includes index.

    1. Industrial safety-Evaluation-Statistical methods. 2. Industrial management-Evaluation- Statistical methods. I. American Institute of Chemical Engineers. Center for Chemical Process Safety. T55.3S72G85 2010 660' .28044c22 2009031381

    ISBN 978-0-470-57212-2 (cloth/cd)

    Printed in the United States of America.

    10 9 8 7 6 5 4 3 2 1

    http://www.copyright.comhttp://www.wiley.com/go/permissionhttp://www.wiley.com

  • This book is one in a series of process safety guidelines and concept books published by the Center for Chemical Process Safety (CCPS). Please go to www.wifey.com/go/ccps for a full list of titles in this series.

    It is sincerely hoped that the information presented in this document will lead to an even more impressive safety record for the entire industry. However, the American Institute of Chemical Engineers, its consultants, the CCPS Technical Steering Committee and Subcommittee members, their employers, their employers officers and directors, and AcuTech Consulting Group, Inc., and its employees do not warrant or represent, expressly or by implication, the correctness or accuracy of the content of the information presented in this document. As between (1) American Institute of Chemical Engineers, its consultants, CCPS Technical Steering Committee and Subcommittee members, their employers, their employers officers and directors, and AcuTech Consulting Group, Inc., and its employees and (2) the user of this document, the user accepts any legal liability or responsibility whatsoever for the consequences of its use or misuse.

    http://www.wiley.com/go/ccps

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  • Items on The CD Accompanying This Book Acronyms and Abbreviations

    Preface .................................................................................................................. xxi

    INTRODUCTION 1 1.1 An Introduction to Process Safety and Metrics 1.2 Purpose of This Book 1.3 Key Audiences for the Guidelines 1.4 An Organizations Personnel Hierarchy 1.5 Organization of This Guideline 1.6 Using This Guideline

    WHY IMPLEMENT PROCESS SAFETY METRICS 9 2.1 Preventing Process Safety Incidents 11 2.2 Benefits from Measuring Performance 13 2.3

    Performance 16 2.4 Avoiding Complacency 17 2.5 Conclusion 17

    Tracking Operational Performance and Process Safety

    PROCESS SAFETY MANAGEMENT METRICS 19 3.1 3.2 Other Metric Dimensions 3.3 Forms of Metrics 3.4 Characteristics of Good Metrics 3.5 Conclusion

    Metrics and the Process Safety Models 19 24 26 27 30

    vii

  • viii GUIDELINES FOR PROCESS SAFETY METRICS

    CHOOSING APPROPRIATE METRICS 4.1 Process Safety Goals and Objectives 4.2. Define the Process Safety Goals 4.3 Define Process Safety Objectives 4.4 Develop the Metrics Strategy for Improving the Process Safety

    4.5 Select Metrics 4.6 Conclusion

    System

    IMPLEMENTING A METRICS PROGRAM 5.1 Management Support and Leadership 5.2 Develop an Implementation Strategy 5.3

    Strategy 5.4 Implementation Analysis 5.5 Prepare for Rollout 5.6 Rollout 5.7 5.8 Conclusion

    Develop the Framework for the Metrics Implementation

    Reevaluate Metrics Based Upon Experience

    COMMUNICATING RESULTS 6.1 Communication Analysis 6.2 Select Appropriate Communication Characteristics 6.3 6.4 Tools for Communicating Metrics 6.5 Conclusion

    Report Appropriate Data to Different Audiences

    USING METRICS TO DRIVE PERFORMANCE IMPROVEMENTS

    7.1

    7.2 7.3 Hold Responsible Parties Accountable 7.4 Engage the Public 7.5 Conduct Periodic Management Reviews 7.6 7.7

    7.8 Conclusion

    Identify Weaknesses and Deficiencies in Process Safety

    Leadership Commitment to Process Safety Performance Performance

    Cultivate a Positive Process Safety Culture Communicate Process Safety and Other Organizational

    Successes

    33 33 35 37

    42 46 51

    53 53 53

    56 61 69 72 75 75

    77 78 82 85 90 93

    97

    98 99 99

    102 103 105

    107 108

  • CONTENTS ix

    IMPROVING INDUSTRY-WIDE PERFORMANCE 111 8.1 Performance Benchmarking 111 8.2 Metrics Allow Performance Comparisons for Multiple Parties 112 8.3 Sharing Data Across Industry Leads to Improved Performance 114 8.4 Conclusion 118

    FUTURE TRENDS IN THE DEVELOPMENT AND USE OF PROCESS SAFETY METRICS 121

    9.1 Improving Process Safety 9.2 Societal Interests

    121 126

    APPENDIX I: LISTING OF POTENTIAL PROCESS SAFETY METRICS TO CONSIDER (BASED ON THE RISK BASED PROCESS SAFETY ELEMENTS) 131

    APPENDIX II: PROCESS SAFETY PERFORMANCE INDICATORS: BP CHEMICALS HULL CASE STUDY 163

    APPENDIX 111: NOVA CHEMICALS UNCONTROLLED PROCESS FIRE AND LOPC METRES 171

    INDEX 173

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  • ITEMS ON THE CD ACCOMPANYING THIS BOOK

    CCPS Process Safety Leading & Lagging Indicators, December 2007

    Safety Performance Indicators Guidance for Industry and Safety Performance Indicators Guidance for Public Authorities and Communities, OOECD 2008, available online at wuw.oecd.org/ehs (reprinted with permission of OECD)

    HSG 254 Developing process safety indicators. A step-by-step guide for chemical and major hazard industries (ISBN 07 1766 1806). 0 Crown copyright material is reproduced with the permission of the Controller of HMSO and Queens Printer for Scotland.

    D. Cummings, The Evolution and Current Status of Process Safety Metrics in DuPont (presented at AIChE Spring National Meeting, April 2008)

    A. Hopkins, Thinking About Process Safety Indicators (reprinted from Safety Science 47 (2009) 4 6 0 4 5 with permission from Elsevier)

    F. Henselwood, Use of Pareto Shape Parameter as a Leading Indicator of Process Safety Performance, Process Safety Progress, February 26, 2009 (reprinted with permission of John Wiley & Sons, Inc.)

    K. Harrington, H. Thomas, S. Kadri, Using Measured Performance as a Pro- cess Safety Leading Indicator (Presented at the Global Congress on Process Safety, April 2008)

    Examples of Safety Metrics Dashboards

    Full Listing of Potential Process Sufety Metrics to Consider (Based on Risk Based Process Safety Elements)

    xi

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  • ACC AIChE AN1 API

    CAPP CCPS CFR COMAH CSB

    EPA EFCE EU

    FMEA

    GEM1

    HIRA HSE

    ILO INPO

    MI MOC

    NEP NGO

    OECD 011 OSHA

    P&ID PHA PSI PSIC PSISR PSM

    American Chemistry Council American Institute of Chemical Engineers American Nuclear Insurers American Petroleum Institute

    Chemical Accident Prevention Program Center for Chemical Process Safety Code of Federal Regulations Control of Major Accident Hazards (U.K. HSE Regulation) U.S. Chemical Safety and Hazard Investigation Board

    U.S. Environmental Protection Agency European Federation of Chemical Engineering European Union

    Failure Modes and Effects Analysis

    Global Environmental Management Initiative

    Hazard Identification and Risk Analysis Health and Safety Executive (U.K.)

    International Labour Organization Institute of Nuclear Power Operations

    Mechanical Integrity Management of Change

    National Emphasis Program Non-Governmental Organization

    Organization for Economic Cooperation and Development Occupational Injury and Illness U.S. Occupational Safety and Health Administration

    Piping and Instrumentation Diagram Process Hazard Analysis Process Safety Incident Process Safety Incidents Count Process Safety Incident Severity Rate Process Safety Management (U.S. OSHA Regulation)

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  • xiv GUIDELINES FOR PROCESS SAFETY METRICS

    RAGAGEP

    RBPS RMP ROP

    SAICM SAT

    TCPA TQ UNEP

    VPP

    Recognized and Generally Accepted Good Engineering Practice Risk-Based Process Safety Risk Management Program; Risk Management Plan Reactor Oversight Program (U.S. Nuclear Regulatory Commission)

    Strategic Approach to International Chemicals Management Systematic Approach to Training

    Toxic Catastrophe and Prevention Act Threshold Quantity

    United Nations Environment Programme

    Voluntary Protection Programs (U.S. Occupational Safety and Health Administration)

  • GLOSSARY

    Asset Integrity

    Audit

    Controls

    Element

    Facility

    Hazard

    Hazard Identification and Risk Analysis ( H I M )

    Incident

    Incident Investigation

    Work activities that help ensure that equipment is properly designed, is installed in accordance with specifications, and remains fit for purpose over its life cycle.

    A systematic, independent review to verify conformance with prescribed standards of care using a well-defined review process to ensure consistency and to allow the auditor to reach defensible findings.

    Engineered mechanisms and administrative policies/ procedures implemented to prevent or mitigate incidents.

    Basic division in a process safety management system that correlates to the type of work that must be done (e.g., management of change [MOC]).

    The physical location or site where the management system activity is performed.

    Chemical or physical conditions that have the potential for causing harm to people, property, or the environment.

    A collective term that encompasses all activities involved in identifying hazards and evaluating risk at facilities, throughout their life cycle, to make certain that risks to employees, the public, or the environment are consistently controlled within the organizations risk tolerance.

    An unusual or unexpected event that either resulted in, or had the potential to result in, serious injury to personnel, significant damage to property, adverse environmental impact, or a major interruption of process operations.

    A systematic approach for determining the causes of an incident and developing recommendations that address the causes to help prevent or mitigate future incidents.

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  • xvi GUIDELINES FOR PROCESS SAFETY METRICS

    Knowledge (or Process Safety Knowledge)

    Lagging Metric

    Leading Metric

    Life Cycle

    Management of Change (MOC)

    Management System

    Mechanical Integrity

    Near-Miss h i d e

    OSHA Process Safety Management (OSHA PSM)

    Procedures

    Knowledge is related to information, which is often associated with policies, and other rule-based facts. It includes work activities to gather, organize, maintain, and provide information to other process safety elements. Process safety knowledge primarily consists of written documents such as hazard information, process technology information, and equipment-specific information.

    A retrospective set of metrics based on incidents that meet an established threshold of severity.

    A forward-looking set of metrics that indicate the performance of the key work processes, operating discipline, or layers of protection that prevent incidents.

    The stages that a physical process or a management system goes through as it proceeds from birth to death. These stages include conception, design, deployment, acquisition, operation, maintenance, decommissioning, and disposal.

    A system to identify, review, and approve all modifications to equipment, procedures, raw materials, and processing conditions, other than replacement in kind, prior to implementation.

    A formally established set of activities designed to produce specific results in a consistent manner on a sustainable basis.

    A program that helps ensure that equipment is properly designed, installed in accordance with specifications, and remains fit for purpose over its life cycle. Also, asset integrity.

    The description of less severe incidents (i.e., below the threshold for inclusion in a lagging metric), or unsafe conditions that activated one or more layers of protection. Although these events are actual events (i.e., a lagging metric), they are generally considered to be a good indicator of conditions that could ultimately lead to a severe incident.

    A US. regulatory standard that requires use of a 14-element management system to help prevent or mitigate the effects of catastrophic releases of chemicals or energy from processes covered by the regulations (49 C.F.R. 9 19 10.1 19). Written step-by-step instructions and associated information (cautions, notes, warnings) that describe how to safely perform a task.

    mt

  • xvii GLOSSARY

    Process

    Process Safety

    Process Safety Culture

    Process Safety Management

    Process Safety Metric

    Reliability

    Reliability Analysis

    Risk-Based Process Safety

    Safe Operating Limits

    Safeguard

    A broad term that includes the equipment and technology needed for petrochemical production, including reactors, tanks, piping, boilers, cooling towers, refrigeration systems, etc.

    A disciplined framework for managing the integrity of operating systems and processes handling hazardous substances by applying good design principles, engineering, and operating practices. It deals with the prevention and control of incidents that have the potential to release hazardous materials or energy. Such incidents can cause toxic effects, fire, or explosion and could ultimately result in serious injuries, property damage, lost production, and environmental impact.

    The combination of group values and behaviors that determines the manner in which process safety is managed. A sound process safety culture refers to attitudes and behaviors that support the goal of safer process operations.

    The application of management systems to the identification, understanding, and control of process hazards to prevent process-related injuries and incidents; it is focused on prevention of, preparedness for, mitigation of, response to, and restoration from catastrophic releases of chemicals or energy from a process associated with a facility.

    A standard of measurement or indicator of process safety management efficiency or performance.

    The probability that an item is able to perform a required finction under stated conditions for a stated period of time or for a stated demand.

    The determination of reliability of a process, system, or equipment.

    The CCPSs process safety management system approach that uses risk-based strategies and implementation tactics that are commensurate with the risk-based need for process safety activities, availability of resources, and existing process safety culture to design, correct, and improve process safety management activities.

    Limits established for critical process parameters, such as temperature, pressure, level, flow, or concentration, based on a combination of equipment design limits and the dynamics of the process.

    See Controls.

  • xviii GUIDELINES FOR PROCESS SAFETY METRICS

    Safety Instrumented System

    Six Sigma

    Stakeholder

    Sustainability

    Training

    The instrumentation, controls, and interlocks provided for safe operation of the process.

    A metric for measuring defects and improving quality. Also, a robust business improvement methodology that focuses an organization on customer requirements, process alignment, analytical rigor, and timely execution.

    Individuals or organizations that can (or believe they can) be affected by the facilitys operations, or that are involved with assisting or monitoring facility operations.

    Meeting the needs of the present without compromising the ability of future generations to meet their own needs.

    Practical instruction in job and task requirements and methods. Training may be provided in a classroom or at the workplace, and its objective is to enable workers to meet some minimum initial performance standards, to maintain their proficiency, or to qualify for promotion to a more demanding position.

    Transparency Openness of an organization with regard to sharing information about how it operates.

    Triple Bottom Line Expanding the traditional business-reporting framework to take into account environmental and social performance in addition to financial performance.

  • The American Institute of Chemical Engineers (AIChE) and the Center for Chemical Process Safety (CCPS) express their appreciation and gratitude to all members of the Process Safety Metrics Subcommittee and their CCPS member companies for their generous support and technical contributions in the preparation of these Guidelines. The AIChE and CCPS also express their gratitude to the team of authors from AcuTech Consulting Group.

    PROCESS SAFETY METRICS SUBCOMMITTEE MEMBERS:

    Tim Overton, Chair Michael Broadribb Cho Nai Cheung Elroy Christie Susie Cowher Eric Freiburger Harry Glidden Kent Goddard Rick Griffin Karen Haase Kenneth Harrington Steven Hedrick Shakeel Kadri Lisa Long Jack McCavit Mark Miner Jeff Philiph Cathy Pincus William Ralph Isador (Irv) Rosenthal Randall Sawyer S. L. Sreedhar Tomaysa Sterling

    The Dow Chemical Company BP Contra Costa County Health Services Department Honeywell INEOS NOVA Chemical DuPont Solutia Chevron Phillips Chemical Company American Petroleum Institute Chevron Phillips Chemical Company Bayer Material .. Science Air Products and Chemicals U.S. Occupational Safety and Health Administration CCPS Emeritus Nalco Monsanto ExxonMobil BP The Wharton School, University of Pennsylvania Contra Costa County Health Services Department Santos Ltd. American Chemistry Council

    xix