guidelines for programme reaccreditation masters by ... it... · 2. programme reaccreditation...
TRANSCRIPT
Guidelines for
Programme Reaccreditation
Masters by Coursework and
Mixed mode
2
List of Contents
Abbreviations
Section 1: Introduction
Section 2: Guidelines on Criteria and Standards for Programme Reaccreditation
Section 3: Submission for Reaccreditation
3.1 The Documentation Required
Part A: General Information of Programme Part B: Programme Standards
Area 1: Programme Development and Delivery
Area 2: Assessment of Student Learning
Area 3: Student Selection and Support Services
Area 4: Academic Staff
Area 5: Educational Resources
Area 6: Programme Management
Area 7: Programme Monitoring, Review and Continual Quality Improvement
Part C: Programme Self evaluation
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
3
Abbreviations
HEP Higher Education Provider
COPPA Code of Practice for Programme Accreditation
MoHE Ministry of Higher Education
MQA Malaysian Qualifications Agency
MQF Malaysian Qualifications Framework
MQR Malaysian Qualifications Register
PoA Panel of Assessors
PSAR Programme Self Assessment Report
UM University of Malaya
4
Section 1: Introduction
1. Introduction
The Guideline For Programme Reassessment Report is an extraction from the Code of Practice for
Programme Accreditation (COPPA) (2nd ed.) by MQA. The objective of this guideline is to provide the Faculty
with an outline in the preparation of essential pertinent information related to the programme for
reaccreditation.
2. Programme Reaccreditation
Programme reaccreditation is warranted by the criteria set for the Self-accreditation status conferred to the
university by MQA on 29th April 2010. Every programme should conduct a comprehensive reevaluation of
the accredited programmes (every 5 years) to ensure the quality of the programme is sustained. Following
the reaccreditation exercise, the institution shall register the programme in the Malaysian Qualifications
Registry.
The purpose of Reaccreditation is to ensure that the programme has met the set of standards and is in
compliance with the Malaysian Qualifications Framework. Reaccreditation is an independent assessment
conducted by the University through its Panel of Assessors who would evaluate the Programme Self-
Assessment Report (PSAR-03) submitted by the Faculty.
The panel would also make an evaluation visit to the faculty. This site visit is to validate and verify the
information furnished by the Faculty. The panel will then submit the final report to the University.
The oral exit report and final Reaccreditation written report will be provided to the
Academy/Faculty/Institution/Center with the aim to further the quality improvement of the programme.
Information on strengths, areas of concern as well as recommendations by the panel will provide valuable
insights for the Academy/Faculty/Institution/Center to enhance the programme and achieve and maintain
accreditation for the programme.
UM will then forward an application to register the programme in the Malaysian Qualifications Registry
5
Section 2: Guidelines on Criteria and Standards for Programme Reaccreditation
Introduction
The Academy/Faculty/Institution/Center is responsible for designing and implementing programmes that are
appropriate to their mission and goals.
Programme Self Reassessment Report (PSAR) guides the Faculty to quality assure the programmes offered.
This section discusses guidelines on criteria and standards for programme accreditation. It recommends
practices that are in line with internationally recognized good practices.
The guidelines are divided into seven areas of evaluation:
1. Programme Development And Delivery
2. Assessment of Student Learning
3. Student Selection and Support Services
4. Academic Staff
5. Educational Resources
6. Programme Management
7. Programme Monitoring, Review and CQI
Area 1: PROGRAMME DEVELOPMENT AND DELIVERY
1.1 Statement of Educational Objectives of Academic Programme and Learning Outcomes 1.2 Programme Development: Process, Content, Structure and Teaching-Learning Methods 1.3 Programme Delivery
Area 2: ASSESSMENT OF STUDENT LEARNING
2.1 Assessment Methods
2.2 Relationship between Assessment and Learning Outcomes
2.3 Management of Student Assessment
Area 3: STUDENT SELECTION AND SUPPORT SERVICES
3.1 Student Selection 3.2 Assessment Methods 3.3 Student Support Services 3.4 Student Representation and Participation 3.5 Alumni
Area 4: ACADEMIC STAFF
4.1 Recruitment and Management
4.2 Service and Development
Area 5: EDUCATIONAL RESOURCES
5.1 Physical Facilities
5.2 Research and Development
5.3 Expertise in Education
5.4 Financial Resources
6
Area 6: PROGRAMME MANAGEMENT
6.1 Programme Management
6.2 Programme Leadership
6.3 Administrative Staff
6.4 Academic Records
Area 7: PROGRAMME MONITORING, REVIEW AND CONTINUAL QUALITY IMPROVEMENT
7.1 Mechanism for Programme Monitoring, Review and Continuous Quality Improvement
These guidelines have been developed in accordance to the Code of Practice for Programme Accreditation
(COPPA) (2nd ed.) by MQA
7
Section 3: Submission for Reaccreditation
Introduction
This section contains information to assist the Academy/Faculty/Institution/Center in the preparation of
submission for Reaccreditation of a programme. The Academy/Faculty/Institution/Center is expected to
provide appropriate information with evidences that support and best illustrate their specific case. The
information provided by the Faculty for its submission should be brief, concise and succinct.
3.1 The Document Required
The Faculty is required to submit the documentations listed below for consideration for Reaccreditation.
PSAR(03) - Part A: General Information of Programme
Part B: Programme Standards
This provides information pertaining to the seven areas of evaluation and the
standards in each of them.
Part C: Programme Self Evaluation
Submission may need to include relevant attachments, appendices and supporting documents.
8
Part A: General Information of Programme
1. Name of Academy/Faculty/Institution/Centre:
2. Name of department (if relevant):
3. Name of programme:
4. Name of award:
5. Mode of delivery:
6. List of programmes offered by Academy/Faculty/Institution/Centre:
No. Name of Department/Institution/Faculty Name. of Programmes Offered
7. Date of last Curriculum Review:
Date of Approval
Senate
Ministry of Higher Education
8. Expected type of graduate employment.
9. Sample of scroll awarded.
10. Provide organizational chart (programme owner)
11. Programme Coordinator:
Name:
Designation:
Tel.:
Fax:
Email:
Data provided accurate as of : ___/____/______
(date/month/year)
9
Part B: Programme Standards
Area 1: PROGRAMME DEVELOPMENT AND DELIVERY
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 1.1 : Statement of Educational Objectives of Academic Programme and Learning Outcomes
1.1.1 The programme must be consistent with and supportive of the vision and mission of the HEP.
Show how the programme is in line with and supportive of, the institution and national and international practices State the programme aim and objectives (PEO) Alignment of programme aim, programme objectives with vision and mission of UM
1.1.2 The programme must be considered only after a needs assessment has indicated that there is a need for the programme to be offered. (This standard must be read together with standards 6.1.5 Area 6)
Show evidence that the department have considered market and societal demand for the programme. [in line with 1.2.3, 6.1.5 and 7.1.3]
JKPT Paper for Curriculum Review - Needs analysis (Justification) - Stakeholder Feedback (eg. Professional bodies, External Assessor, Employer, Alumni)
- Curriculum Committee Minutes - Exit Survey - Tracer Study
1.1.3 The programme must define its educational objectives and learning outcomes, and the constructive alignment between them. 1.1.4 The programme learning outcomes must correspond to an MQF level
(a) State the PEO and PLO The scope of learning outcomes must reflect the competencies that the candidates should have upon completion of the programme: At the end of the programme, graduates must be able to:
1) demonstrate mastery of knowledge in the relevant field; 2) apply practical skills in the relevant field; 3) relate ideas to societal issues in the relevant field; 4) conduct research with minimal supervision and adhere to
legal, ethical and professional codes of practice; 5) demonstrate leadership qualities through communicating and
working effectively with peers and stakeholders;
Programme outcomes are stated in the: UM-PT01-PK03-BR014
10
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
6) generate solutions to problems using scientific and critical thinking skills; and
7) manage information for lifelong learning.
b) Map the programme learning outcomes against the programme educational objective Provide Programme Specification form as in Appendix 1.
1.1.5 Considering the stated learning outcomes, the programme must specify the link between research competencies expected on completion of studies and those required for career enhancement and future research
Describe how the learning outcomes and competencies relate to research competencies expected on completion of studies and those required for career enhancement and future research.
JKPT Paper for Curriculum Review - Highlight Niche Area and strength of the
programme - Highlight Research Area related to the
programme - Relate with current needs of the global
and national industry.
Section 1.2 : Programme Development: Process, Content, Structure and Teaching-Learning Methods
1.2.1 The department must have sufficient autonomy to design the curriculum and to utilise the allocated resources necessary for its implementation. (Where applicable, the above provision must also cover collaborative programmes and programmes franchised to, or from, other HEPs in accordance with national policies.)
a) Describe the provisions and practices that ensure the autonomy of the department in the design of the curriculum, and its utilisation of the allocated resources. Describe the decision making process at department and faculty with reference to Appendix 2. a) The academic staff must be given sufficient autonomy to focus
on areas of his/her expertise, such as academic supervision of candidates, research and writing, scholarly activities, academically-related administrative duties, and community engagement.
b) The HEP must have clearly-stated rules and regulations on conflict of interest, particularly in the areas of appointment of supervisors and examiners, to ensure that candidates’ best interests are addressed.
11
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
c) The HEP must have clearly-stated policies on intellectual property.
d) The HEP should have clearly-stated policies on conflict of interest, such as in the areas of private practice, part time employment and consultancy services.
1.2.2 The department must have an appropriate process to develop and approve the curriculum.
Describe the processes to develop and approve the curriculum.
Refer to Work Instruction - UM-PT01-PK03 or UM-PT01-PK04
1.2.3 The department must consult the relevant stakeholders and education experts in the development of the curriculum. [7.1.4]
State the stakeholders and explain how the relevant stakeholders are consulted in the development of the curriculum
- Stakeholders consulted: Alumni, Employers, External Assessor, Ministry, Industry, - How are the stakeholder consulted : Survey, meetings, Focus Group discussion, Board of Studies
1.2.4 The curriculum must fulfil the requirements of the discipline of study, taking into account the appropriate programme standards, disciplinary requirements and good practices in the field.
a) Describe how the curriculum fulfils the requirements of the discipline of the study, including programme standards, disciplinary requirements and good practices in the field. The programme must satisfy the following requirements: Masters Degree by coursework, and mixed mode 1) Minimum credit for masters degree by coursework, and mixed
mode is 40 credits. 2) For fulltime candidature, the minimum period is one year,
whereas for part time candidature, the minimum period is two years.
3) Coursework component must include a course in research methodology.
4) The following requirements must be decided by the HEP: a) Maximum period of candidature b) Format of the research project/dissertation
a) MQF, COPPA, Programme Standards, GGP Professional Bodies, Ministry and UM requirements (Policies and Kaedah dan Peraturan)
b) Attach latest Senate approved version of these forms:
a. UM-PT01-PK03-BR006 b. UM-PT01-PK03-BR007 c. UM-PT01-PK03-BR008
12
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Table 1 : Components of the programmes and its value [amend as necessary]
Course Classification Credit Value Percentage
1. Compulsory courses/modules
2. Core/Major/Concentration: - Courses - Projects/ Thesis/ Dissertation
3. Elective courses
4. Minor courses
5. Industrial training/ Practicum
6. Others (specify)
Total Credit Value 100%
1.2.5 The programme structure should encourage multi-disciplinary approaches through a variety of activities to enhance the personal and professional development of the candidate.
(a) List the academic activities to attain the learning outcomes and to ensure that candidates take responsibility for their own learning. (b) Describe how these activities enrich student learning experience, and foster personal development and responsibility (c) There should be collaborative participation with national and international HEPs and/or research centres (for example, through joint supervision, candidate exchange, joint degrees and split programmes). (d) There should be provision of group supervision in order to manage and minimize risk.
a) Formal co-curricular activities– courses by CITra (Community Enggagement and Co-curriculum courses)
b) Informal co-curricular activities – activities by HEPA, Student Bodies, Faculties, Colleges, Outbound programme.
1.2.6 The department must establish mechanisms – for example, through the use of latest technology and through global networking -- to access to current
Show evidence that the department has the mechanism in place to keep abreast with the latest development in the field of study.
a) External Assessor : who assess and gives input to the programme
b) Lecturers : attend seminar, sabbatical, conference
13
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
information and to identify up-to-date topics of importance for inclusion in the curriculum and its delivery.
c) Visiting Professors, Research Fellows, Academic Icon, MOU/MOA with Industries, etc.
Section 1.3 : Programme delivery
1.3.1 The department must take responsibility to ensure the effective delivery of the programme.
Provide evidence on how the department ensures the effectiveness of the programme delivery. Emphasize write up using PDCA cycle.
a) Competent lecturers are assigned to teach courses / Competent supervisors are appointed to students
b) Adequate resources are determined prior to implementation of programme such as infrastructure, time table, resources, lecturers’ workload etc)
c) UM-PT01-PK03-BR006 UMPT01-PK03-BR011 UMPT01-PK03-BR012 Course and Teaching Evaluation System(CTES) Industrial Training report
1.3.2 Students must be provided with and briefed about the most current documented information about the objectives, structure, outline, schedule, credit value learning outcomes, and methods of assessment of the programme.
(a) State how the students are provided with current written information about the aims, learning outcomes, and methods of assessment of the programme. (b) Provide sample of the Student Handbook and related evidence
a) Students are given Pro-forma and Current Course Information (Maklumat Semasa Kursus) in the first week of semester.
b) Information uploaded in SPECTRUM for students’ viewing
c) Students’ Handbook (Buku Panduan) and any other handbook/guidelines given to students
1.3.3 The programme must have an appropriate full-time coordinator and a team of academic staff (e.g., a programme committee) with adequate authority responsible for the effective delivery of the programme. (This standard must be read together with related Programme Standards and
(a) Provide details of the coordinator of the programme and members of the team responsible for the programme. (b) State the manner in which the academic team manages the programme - What are their authority and responsibility? - What are the established procedures that guide the planning, implementation, evaluation and improvement of the programme?
a) Letter of appointment of Programme Coordinator
b) Letter of appointment of Curriculum Committee (Jawatankuasa Kurikulum) and their TOR
c) Policies, AK, Guidelines and relevant MQF Forms
14
Criteria and standards for programme accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Guidelines to Good Practices, and with standards 6.1.1 and 6.2.2 in Area 6)
1.3.4 The department must provide students with a conducive learning environment. (This standard must be read together with standards 5.1.1 in Area 5)
Provide brief description of the learning environment in which a culture of scholarly learning is nurtured
- Teaching and learning facilities, Cube, OKU facilities, Wifi, PG rooms, faculty library etc.
1.3.5 The department must encourage innovations in teaching, learning and assessment.
Describe the department’s initiatives to encourage innovations in teaching, learning and assessment.
a) Professional/specialized staff training b) ADeC & AKePT courses, c) Conferences & Seminars, sabbatical to
other centre of excellence d) Educational resource person appointed by
faculty (if any) e) UM-LiTeR
1.3.6 The programme team must obtain feedback from all relevant sources to improve the delivery of the programme
a) State how the programme team obtains feedback to improve the delivery of the programme.
a) Feedbacks from various sources - CTES, Students’ survey, External Programme Assessor report, Industrial Training feedbacks
15
Area 2: ASSESSMENT OF STUDENT LEARNING
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 2.1 :Relationship between assessment and learning outcomes
2.1.1 Assessment principles, methods
and practices must be aligned to the
learning outcomes of the programme,
consistent with the levels defined in the
MQF.
(Information must align with 1.2.4)
[provide BR003]
Explain how assessment principles, methods and practice are
aligned to the achievement of learning outcomes of the programme
consistent with MQF level.
Table 2 : Alignment of courses and methods of assessment to programme learning outcomes. (List only core and university courses)
Programme
Learning Outcomes Courses
Methods of
Assessment
PLO1
PLO2
PLO3
PL04
PLO5
PLO6
PLO7
Comment on the alignment between assessment, learning outcomes and MQF Level. a) Provide Programme assessment plan based
on UM-PT01-PK03-BR009 for core courses b) Programme owner needs to explain the
relationship between the measurable verbs used, with the taxonomy levels appropriate with the course level.
2.1.2 The alignment between
assessment and the learning ourcomes in
the programme must be systematically
and regulary reviewed to ensure its
effectiveness.
Describe how the alignment between assessment and learning
outcomes are regularly reviewed to ensure its effectiveness (please
provide policy on the review, if any). Provide evidence
Comment on the policy (if any) and effectiveness of regular reviews in aligning assessment and learning outcomes.
16
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 2.2 : Assessment Methods
2.2.1 There must be a variety of methods
and tools appropriate to assess learning
outcomes and competencies.
List and describe the various methods (both summative and
formative assessment) to show the variety in assessing learning
outcomes and competencies.
For mixed mode programme, the department must monitor
candidate assessment to ensure candidates’ satisfactory
progress. This must be monitored through:
1) Regular consultation (formal and informal) 2) Proposal defense 3) Presentation / colloquium / seminar / workshop 4) Research progress (using appropriate mechanisms)
The HEP must ensure that appropriate attitudes are
inculcated, including adherence to research ethics.
a) Information from UM-PT01-PK03-BR009 regarding Assessment Methods
b) Dasar Pengurusan Program Akademik
2.2.2 There must be mechanisms to
ensure, and to periodically review, the
validity, reliability, consistency, currency
and fairness of the assessment methods.
(a) Explain how the department ensures the validity, reliability,
consistency, currency and fairness of student assessment over time
and across sites.
(b) Indicate the authority and processes for verification and
moderation of summative assessments
a) Description how a lecturer / examiner of a course prepares the examination questions and also the assignments and how he/she ensures these assessment tools are valid, reliable and current.
b) Examination questions moderation committee (Jawatankuasa Penyaringan) looks into the examination questions for verification and moderation
c) Jawatankuasa Pemeriksa d) Department’s Curriculum Committee e) Revision of UM-PT01-PK03-BR004
(c) Describe how the review of the assessment methods in the
programme is conducted periodically.
a) Every semester by the lecturers - Course outcome analysis (UM-PT01-PK03-BR009)
17
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
b) Every academic year by Programme Coordinators - Programme Annual Report UM-PT01-PK03-BR012
c) Once in 5 years by Programme External Assessors
2.2.3 The frequency, methods, and
criteria of student assessment -- including
the grading criteria and appeal policies --
must be documented and communicated
to students on the commencement of the
programme.
(a) Describe the student assessment methods in term of its
duration, diversity, weight, criteria, and coverage and appeal
policies. Explain how are these documented and communicated to
the students.
a) Rules and Regulations (either undergraduate or postgraduate)
b) Student’s Guide Book (either in soft copy or printed version) given to student,
c) Students’ portal (MyUM)
(b) Explain how the department provides feedback to the students
on their academic performance to ensure that they have sufficient
time to undertake remedial measures.
(c) Explain how results are made available to the students for
purposes of feedback on performance, review and corrective
measures.
a) Refer to Kaedah maklumbalas in Proforma b) Assessment records (test paper,
assignments, quiz, etc) – c) Final Examination scripts
Online Progress Report by supervisor (for Research students)
(d) Specify whether students have the right to appeal.
Provide information on the appeal policy and processes. The HEP
must provide a mechanism for candidates to appeal on the result of
their dissertation/thesis and/or examination/viva voce.
How are appeals dealt with?
a) Rules and Regulations (either undergraduate or postgraduate) Jawatankuasa rayuan peringkat Universiti dan PTj
2.2.4 Changes to student assessment
methods must follow established
procedures and regulations and be
communicated to the student prior to
their implementation.
Explain how these changes are made known to the students. a) UM-PT01-PK03-BR004 is distributed to students at the beginning of the semester.
18
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 2.3 : Management of student assessment
2.3.1 The department and its academic
staff must have adequate level of
autonomy in the management of student
assessment.
(a) Explain the roles, rights and power of the department and its
academic staff in the management of student assessment
iiSupervisors must be given sufficient autonomy to supervise and
manage the candidates’ research progress and assessment.
(b) The HEP must establish and document procedures on
the criteria and selection of examiners.
(c) The qualification requirements of an examiner must be clearly stated: An examiner must have a minimum qualification of no less than the supervisor Where an examiner is without the required qualification, there must be sufficient experience in relevant field and the appointment is subjected to the approval of the HEP Senate
a) University of Malaya (Degree of Doctor of
Philosophy) Rules and Regulations 2007
b) University of Malaya (Masters Degree)
Rules and Regulations 2017
c) Supervision Policy of Postgraduate
Candidates
2.3.2 There must be mechanisms to
ensure the security of assessment
documents and records.
Describe how the confidentiality and security of student
assessment processes and documents as well as academic records
are ensured
2.3.3 Student assessment results must be
communicated to the student within
reasonable time.
Explain how the assessment results are made available to students - eg: spectrum, notice board,sms,myUM, etc…
2.3.4 The department must have an
appropriate guidelines and mechanism to
address cases of academic plagiarism
among students.
Describe the guidelines and mechanisms to address cases of
academic plagiarism among students
a) Garis Panduan menangani kes plagiat oleh pelajar/calon available on portal : http://portal.um.edu.my/doc/ips/Plagiat/Garis%20Panduan%20Plagiat.pdf
b) Students are informed through briefings c) Literasi Maklumat and Research Method
courses
19
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
d) Students need to run through their work via the TURNITIN programme before submitting their work for examination.
2.3.5 The department must periodically
review the management of student
assessment and act on the findings of the
review.
Explain how the department periodically review the management
of student assessment and measures it take to address the issues
highlighted by the review.
a) Any issue will be discussed at the Departmental meetings and other meetings at various levels such as JKID/JKIT
b) Issues are then brought to Senate meeting for follow-up discussion with relevant sections such BA/IPS, to get suggestion for improvement of the programme.
Area 3: STUDENT SELECTION AND SUPPORT SERVICES
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 3.1 : Student selection
3.1.1 The programme must have a clear
criteria and processes for student
selection, including that of transfer
students.
(a) State the entry requirements for student selection (including
transfer student, and students with special needs)
Explain the mechanism of student selection (including students
with other equivalent qualifications)
a) Selection of students refer to : UG - UM-PT01-PK01-AK005 and UM-PT01-
PK01-AK006
PG - UM-PT01-PK02-AK006 and UM-PT01-
PK02-AK007
b) Transfer of students refer to : c) Technical standards deployed for admission
of students with special needs
(b) provide evidence that the students fulfil admission policies
(c) provide admission mechanism and criteria for students with
other equivalent qualifications
a) Refer to perakuan Jawatankuasa Pemilihan Kemasukan (JKPK) PTj
20
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Masters Degree: Candidate Transfer
The HEP must clearly define and effectively disseminate policies, regulations and processes concerning:
1) articulation practices for transfer of candidature from one mode to another (e.g. coursework to mixed mode).
2) articulation practices for transfer of candidates from one programme to another.
3) articulation practices for transfer of candidature from one HEP to another.
3.1.2 The criteria and process of student
selection must be transparent and
objective.
Describe how selection criteria are consistent with national
requirements and accessible to the public – with evidence that
policies and mechanisms are free from discrimination and bias
Describe the selection process utilizing interviews (where
applicable)
3.1.3 Student enrolment must be related
to the capacity of the department to
effectively deliver the programme.
(a) Provide the size of student intake for each session
Table 3: Size of student intake for each session- to be provided by
programme owner
Applicant Intake Enrolment
2012/2013
2013/2014
2014/2015
2015/2016
2016/2017
Total
a) Mechanism for adjustment : b) If applicable, faculty describe how they
handle admission of visiting, exchange and transfer student
(b) Provide the forecast for student intake: a) Provide staff : student ratio b) Refer to Polisi Universiti Inklusif Siswa
Orang Kurang Upaya for technical
21
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
Table 4: Student intake forecast - to be provided by programme
owner
17/18 18/19 19/20 20/21 21/22
Numbers
(c) Describe the mechanism to determine the size of the intake in
relation to capacity of the department and how adjustments can be
made [taking into account admission of visiting, exchange and
transfer students]
standards that have been deployed for the admission of students with special needs
3.1.4 There must be a clear policy on, and
appropriate mechanisms for, appeal on
student selection.
State the policies, mechanism and practices for appeal on student
selection
PG : Faculty provide write-up
3.1.5 The department must offer
appropriate developmental or remedial
support to assist students who need such
support
Provide information about special programmes provided for those
who are selected but need additional development and remedial
assistance.
If applicable
Section 3.2 : Articulation and transfer
3.2.1 The department must have in place
policies and mechanisms that facilitate
student mobility that may include
student movement between institutions,
within the country and cross-border,
articulation arrangements, joint degrees,
exchange semesters, advanced standing
arrangements, and the like
Describe how the department facilitates student mobility,
exchanges and transfers, nationally and internationally
Information on policies, regulations and processes of credit transfer,
credit exemption and articulation practices must be documented in
HEP policies and regulations for the programme.
The document must be made accessible to candidates and
staff.
a) Include ISC, MoU, MoA and policies, regulations and processes of articulation practice such as credit transfer and credit exemption, and how these are disseminated.
b) Refer to Garis Panduan Pemindahan dan Pengecualian Kredit
22
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
The HEP should continually update the processes of
articulation, credit transfer and credit exemptions,
including national and international collaborative provision
Masters Degree: Candidate Transfer
The HEP must clearly define and effectively disseminate policies,
regulations and processes concerning:
1) articulation practices for transfer of candidature from one mode to another (e.g. coursework to mixed mode).
2) articulation practices for transfer of candidates from one programme to another.
3) articulation practices for transfer of candidature from one HEP to another.
3.2.2 The department must ensure that
the incoming transfer student must have
the capacity to successfully follow the
programme.
Indicate how transfer students demonstrate comparable
achievements in previous programme of study and describe
appropriate pre-requisites or remedial mechanisms where
necessary
a) Not applicable unless special circumstances
Section 3.3 : Student support services
3.3.1 Students must have access to
appropriate and adequate support
services, such as physical, social,
financial, recreational and online
facilities, academic and non-academic
counselling and health services.
List support services made available to students.
List any other additional support programmes provided by other
organisations that are accessible to student
Faculty to include any additional services provided.
3.3.2 There must be a designated
administrative unit, with a prominent
organisational status in the HEP,
responsible for planning and
(a) Describe the roles and responsibilities of those responsible for
student support services.
Student Affairs and Alumni Division is
responsible for managing, supervising and
advising student on their co-curriculum
activities.
23
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
implementing student support services
staffed by individuals who have
appropriate experience consistent with
their assignments.
(b) Describe the management of the student support services
activities and maintenance of student records.
3.3.3 An effective induction to the programme must be made available to new students with special attention given to out of state and international students as well as students with special needs.
Describe how students are orientated into the programme
a) Faculty to elaborate on activities conducted at faculty level
3.3.4 Academic, non-academic and career
counselling must be provided by
adequate and qualified staff.
(a) Describe the accessibility, effectiveness and confidentiality of
the academic, non-academic and career counselling services
available to students.
a) Faculty to provide write-up on Academic Advisory Committee
(b) Explain how is the effectiveness of the counselling services
measured, and the progress of those who seek its services
monitored.
What plans are there to improve the services, including that of
enhancing the skills and professionalism of the counsellors?
3.3.5 There must be mechanisms that
actively identify and assist students who
are in need of academic, spiritual,
psychological and social support.
Describe the mechanisms that exist to identify and assist students
who are in need of academic, spiritual, psychological and social
support.
3.3.6 The HEP must have clearly defined
and documented processes and
procedures in handling student
disciplinary cases.
Describe the processes and procedures in handling disciplinary
cases involving the students.
24
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
3.3.7 There must be a mechanism for
students to voice out grievances and for
issues to be resolved on academic and
non-academic matters.
Describe the mechanism available for students to complain and to
appeal on issues relating to academic and non-academic
Academic – faculty to write up on appeal on
academic matters. Refer to Rules and
Regulations
Non-academic - Mechanism for Complaints
and Appeals Relating to Student Support
Services
3.3.8 Student support services must be
evaluated regularly to ensure their
adequacy, effectiveness and safety.
Describe how the adequacy, effectiveness and safety of these
services are evaluated and ensured
a) The adequacy, effectiveness and safety of
these services are evaluated and ensured
during the annual internal audits, special
audits, faculty audit and external 3rd party
audit.
Section 3.4 : Student representation and participation
3.4.1 There must be a policy and
processes for active student engagement
especially in areas that affect their
interest and welfare.
3.4.2 There must be adequate student
representation and organisation at the
institutional and departmental levels.
(a) Describe policies and processes in place for active student
engagement especially in areas that affect their interest and
welfare
(b) Detail student representation and organization at the
institutional and departmental level.
a) Students’ rights and responsibilities – AUKU
b) Generally UM has the MPP which
represents all students in all matters
academic and non-academic. UM student
represented by MPP. MPP will represent
students in all aspects.
c) In academic affairs, students have the
faculty representative; however, the
students can at any time approach the
faculty management (Programme
Coordinator, HoD, Deputy Dean, Dean) to
discuss students’ interest and welfare.
d) Non-academic – College, HEP, ISC to cater
for students’ welfare, UCE, SERU
25
Criteria and standards for programme
accreditation
Submission requirements for re-accreditation Information/Evidence/Data for reference
3.4.3 Student must be facilitated to develop linkages with external stakeholders and to participate in activities to gain managerial, entrepreneurial and leadership skills in preparation for the workplace.
(a) Describe how the department facilitates students to gain managerial, entrepreneurial and leadership skills in preparation for the workplace (b) Explain what the department does to facilitate students to
develop linkages with external stakeholders
Faculty to elaborate on activities at faculty level.
3.4.4 Student activities and organisations
must be facilitated to participate in
activities that encourage character
building, inculcate a sense of belonging
and responsibility, and promote active
citizenship.
Explain how the HEP facilitates student activities and organisations
that encourage character building, inculcate a sense of belonging
and responsibility, and promote active citizenship.
a) Students are involved in many programmes
conducted by SERU, UCE, Colleges and SKET
to encourage character building, inculcate
responsibility and active citizenship
b) Faculty to elaborate on activities at faculty level.
Section 3.5 : Alumni
3.5.1 The department must foster active
linkages with the alumni to development,
review and continuous improvement of
the programme
(a) Describe linkages established by the department with the
alumni
Involvement of alumni as one of the member in
the University of Malaya’s Board of Directors.
The graduates are required to participate in the
Graduate Tracer Study to be used in the
curriculum development, achievement of
learning outcomes and the future direction of
the university.
(a) Faculty to elaborate on activities at faculty level.
(b) Describe the role of the alumni in development, review and
continuous improvement of the programme
Faculty to elaborate on activities at faculty
level.
26
Area 4: ACADEMIC STAFF
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 4.1 : Recruitment and management
4.1.1 The department must have a clearly
defined plan for its academic manpower
needs consistent with institutional
policies and programme requirements.
4.1.6 The recruitment policy for a
particular programme must seek diversity
among the academic staff in terms of
experience, approaches, and
backgrounds.
Describe the mechanism used to identify the manpower needs of the programme. 4.1.6 Describe the recruitment policy to seek diversity among staff (senior-junior; academic-non academic staff; between academic staff with different approaches to the subject; and academic staff with multi-disciplinary backgrounds and experiences. The qualification requirements of a teaching staff and
supervisor must be clearly stated:
Masters degree by coursework, and mixed mode
1) A supervisor must have a minimum qualification of one level higher than the degree level enrolled in by the candidate i.e. a Doctoral Degree
2) Where a staff is without the required qualification, a staff must
have at least five years experience: a) in teaching and research; or b) as a co-supervisor.
3) The additional criteria are subjected to the approval of the HEP
Senate.
When there is only one supervisor, the supervisor must be a full-time staff of the conferring HEP. When there is more than one supervisor, the principal supervisor must be a full-time staff of the conferring HEP.
(a) Provide manpower needs analysis
27
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
4.1.2 The HEP must have a clear and
documented academic staff recruitment
policy where the criteria for selection are
based primarily on academic merit.
a) State the policy, procedures, and the terms and conditions of service for the recruitment of academic staff. (b) State other requirements which would be the basis for the
decision in the appointment of an academic staff for the
programme.
(a) UM-PT03-PK02
(b) Where applicable, refer to Programme standards
4.1.3 The staff–student ratio for the
programme must be appropriate to the
teaching-learning methods and comply
with the programme standards for the
discipline.
4.1.4 The department must have
adequate full time academic staff
responsible for implementing the
programme.
4.1.3 Provide data to show that the staffing profile matches the
range and balance of teaching skills, specialisations and
qualifications required to deliver the programme, including
supervision.
4.1.4 (a) Provide a summary on every academic staff involved in conducting the programme: The research skills, experience and specialisations of a supervisor must align with the research area of the candidate.
Provide information as in Appendix 3
4.1.4 (b) Provide CV of each academic staff teaching and supervising
the programme
Refer to UMExpert
4.1.4 (c) Table 5 : Staff student ratio
(d) List of Supervisor and candidates
(e) Table 6 : Student projection and academic staff acquisition
Current Staff :student ratio
(16/17)
Required Staff :student ratio
The minimum recommended requirements on
the number of full time and part time academic
staff by qualification levels are as follows:
Qualification Levels Minimum number
of academic staff
Masters (Course Work and Mixed
Mode) – Level 7
5
28
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
17/18 18/19 19/20 20/21 21/22
Student no
projection
New Academic staff
acquisition plan
4.1.5 The policy of the department must reflect an equitable distribution of responsibilities among the academic staff.
Describe how the department ensure equitable distribution of duties and responsibilities among the academic staff. The HEP must establish guidelines for supervisors including
information about:
1) delineating roles and responsibilities of supervisors;
2) prescribing ethical principles for the purpose of assisting supervisors in the identification and resolution of ethical issues which may arise in the course of their research;
3) ensuring supervisors conduct all activities with academic integrity and in compliance with the Code of Conduct, relevant laws, rules and regulations; and
4) ensuring an appropriate supervisor-to-candidate ratio for effective supervision
(a) Teaching load and research supervision record of each staff
4.1.7 Recognition and reward through
promotion, salary increment or other
remuneration must be based on clear
and transparent policies and procedures
State the mechanism and procedures for monitoring and appraising
academic staff performance
a) Academic staff KPI b) UM Excellence Award
4.1.8 The department must have national
and international linkages to provide for
the involvement of renowned academics,
professionals and practitioners in order
Describe the nature and extent of the national and international
linkages to enhance teaching and learning of the programme
a) MOU, External Assessor, Academic Icon, International Accreditation
29
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
to enhance teaching and learning of the
programme.
(This standard applies particularly to
universities)
Section 4.2 : Service and development
4.2.1 The department must have policies
addressing matters related to service,
development and appraisal of the
academic staff.
State the departmental policy on service, development and
appraisal of academic staff
a. The research skills, experience and specializations of a
supervisor must align with the research area of the
candidate.
b. The HEP must establish a mechanism for monitoring
teaching and supervision processes.
c. Recognition, reward and remuneration must be
commensurate with appropriate workload distribution and
meritorious teaching and supervision, based on transparent
policies and procedures.
a) UM-PT03-PK04 Urusan Kemajuan Kerjaya Staf
b) Elaborate if practices at department/faculty level differ from the information given in 4.1.7 and 4.1.8
4.2.2 The academic staff must be given
sufficient autonomy to focus on their
respective areas of expertise
Describe how much autonomy is given to the academic staff in
order to focus on areas of expertise such as curriculum
development, curriculum delivery, supervision of student, research
and writing, scholarly and consultancy activities, community
engagement and academically-related administrative duties.
4.2.3 The HEP must have clear policies
and procedures in handling disciplinary
cases involving the academic staff, and
on conflict of interest, particularly in the
area of professional conduct, private
State the departmental policies and practices in handling
disciplinary cases involving academic staff
30
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
practice, multiple employment, and
consultancy services.
4.2.4The HEP must have mechanisms and
processes for periodic student evaluation
of the academic staff for purposes of
quality improvement.
Describe the mechanism and processes for periodic student
evaluation of academic staff and explain how this evaluation
contributes to quality improvement. Indicate the frequency of this
exercise.
4.2.5 The department must have a
development programme for new
academic staff (including mentoring and
formative guidance) and continuous
professional enhancement for existing
staff.
4.2.6 The HEP must provide opportunities
for academic staff to participate in
professional, academic and other
relevant activities, national and
international and, where relevant for
them to obtain professional qualifications
to enhance teaching-learning experience.
(a) State the mechanism and procedures for academic staff
professional development and career advancement
(b) State how the department facilitate networking and
collaboration among academic staff, researchers and institutions at
national and international levels.
(c) State if the department has in place a mentoring system for the
enhancement of the quality of teaching and supervision
(d) State if the department encourage industrial
attachment.
a) BSM / ADEC / STAND – refer to PT03-PK04 b) Explain how the activities enhance T&L
experience (conference report, sabbatical report)
4.2.7 The department must encourage
and facilitate its academic staff to play an
active role in community engagement
activities.
Describe how the department encourage and facilitate staff
engagement in community activities
The HEP should encourage participation in professional,
academic and research communities at national or international
level.
5% KPI and any other activities done by
programme (Jalinan Masyarakat)
31
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
The HEP should encourage research activities beyond postgraduate
research that will benefit the industry and the community.
Evaluate the extent to which the activities are rewarded
Area 5: EDUCATIONAL RESOURCES
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 5.1 : Physical facilities
5.1.1 The programme must have
sufficient and appropriate physical
facilities and educational resources to
ensure its effective delivery including
facilities for practical-based programmes
and for those with special needs
List all physical facilities related to the programme. (a – d and f) Provide list of physical facilities form as in Appendix 4.
5.1.2 The physical facilities must comply
with the relevant laws and regulations.
State the relevant laws and regulations (including licensing &
intellectual property rights) to which the physical facilities comply
(a) Buku Panduan Keselamatan Makmal (b) License of software (Faculty and PTM) (c) Aktiviti Permohonan Dan Pendaftaran Harta
Intelek UM-PT02-PK01-AK012 (d) Pemasaran Paten / Hakcipta / Harta Intelek
UM-PT02-PK01-AK014
5.1.3 The library or resource centre must
have adequate and up-to-date reference
materials and qualified staff that meet
the needs of the programme and
research amongst academic staff and
(a) state the database system used in the Library Information will be provided by UM Library
(b) state the number of staff at the Library and their qualifications
(c) Describe resource sharing and access mechanism available at
the Library. Provide data on extend of use of these resources by
32
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
students. This would include provisions
for appropriate computer and
information and communication
technology-mediated reference
materials.
academic staff and students. Comment if the library support for the
programme is adequate.
(d) List the reference materials supporting the programme
Provide information as in Appendix 5
(e) Describe how the Library obtains feedback on the Library policy,
services and procedures
5.1.4 The educational resources, services
and facilities must be periodically
reviewed and improved upon to maintain
their quality and appropriateness.
(a) Describe how the department improves the adequacy, currency
and quality of its educational resources
(a) Penilaian Kursus Dan Pengajaran UM-PT01-PK01-AK012
(b) Course Information For Current Semester/Term UM-PT01-PK03-BR004
(b) Provide evidence of improvement of physical learning spaces
through renovations, refurbishments, building of new facilities, and
acquisition of latest and appropriate equipment to keep up with
development in educational practices.
Section 5.2 : Research & Development
5.2.1 The department must have a
research policy with adequate facilities
and resources to sustain them.
5.2.2 The interaction between research
and learning must be reflected in the
curriculum, influence current teaching,
and encourage and prepare students for
engagement in research, scholarship and
development.
5.2.1 , 5.2.2 and 5.2.4
Table 7: Academic staff research information
33
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Staff
Name
(PI)
Research
Area
Research
Funding
Available facilities (if any)
Interaction
between
research
and
learning
Commercialisati
on of product
(if any)
5.2.3 The department must periodically
review its research resources and
facilities and take continuous appropriate
action to enhance its research
capabilities and to promote a conducive
research environment.
Describe steps taken to review research resources and facilities to
enhance research capability
Section 5.3 : Financial Resources
5.3.1. The HEP must demonstrate
financial viability and sustainability for
the programme
Explain the financial viability and sustainability based on audited
financial statements
5.3.2 The department must have clear
procedures to ensure that its financial
resources are sufficient and managed
efficiently
Describe the procedures to ensure that the financial resources are sufficient and managed efficiently.
5.3.3 The HEP must have a clear line of
responsibility and authority for budgeting
and resource allocation that takes into
(a) Indicate the line of authority for budget and resource allocation
in the HEP with respect to specific needs of the department.
34
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
account the specific needs of the
department.
Describe the system for disbursement of teaching & research funds
to support the programme
(b) Describe financial planning of the programme for the next 2
years
Area 6: PROGRAMME MANAGEMENT
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 6.1 : Programme Management
6.1.1 The department must clarify its
structure and function, and the
relationships between them, and these
must be communicated to all parties
involved based on the principles of
responsibility, accountability and
transparency
Provide information as in Appendix 6 : Governance structure and functions Indicate frequency of department meetings
6.1.2 The department must provide
accurate, relevant and timely information
about the programme which are easily
and publicly accessible, especially to
prospective students.
Describe the policies and procedures that ensure accurate, relevant and timely information about the programme which are easily and publicly accessible, especially to prospective students.
Comment on the policies and procedures to ensure accurate, relevant, timely and easily and publicly accessible information about the programme, especially to prospective students.
6.1.3 The department must have policies,
procedures and mechanisms for regular
reviewing and updating of its structures,
Describe the mechanism for regular reviewing and updating the department’s structure, functions, strategies and core activities to ensure continual quality improvement.
Management meetings
Faculty Strategic Plan
35
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
functions, strategies and core activities to
ensure continuous quality improvement
State those responsible for continual quality improvement within the department
Annual Performance review (KPI)
6.1.4 The academic board of the
department must be an effective
decision-making body with an adequate
degree of autonomy.
Show evidence (such as terms of reference, minutes of meeting) that the academic board of the department is an affective decision making body with adequate autonomy.
Comment on the academic board of the
department as an effective decision-making body
and its degree of autonomy.
6.1.5 Mechanisms to ensure functional
integration and comparability of
educational quality must be established
for programmes conducted in campuses
or partner institutions that are
geographically separated.
Describe the arrangements agreed upon by the HEP and its
campuses or partner institutions – for example, franchise
programmes, joint awards, collaborative research, student
exchange arrangements -- to assure functional integration and
comparability of educational quality
.
6.1.6 The department must have a formal
committee system responsible for
internal and external consultation,
feedback, market needs analysis and
employability projections of the
programme.
(This standard must be read together
with Standards 1.1.1 and 1.2.2 Area 1-
page 2 & 6)
State the Committee responsible for consultation and feedback,
market needs analysis and employability projections of the
programme
[refer to 1.1.1 and 1.2.2 Area 1]
Section 6.2 : Programme Leadership
36
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
6.2.1 The criteria for the appointment
and the responsibilities of the
programme leader must be clearly
stated.
6.2.2 The leadership of the programme
must be held by those with appropriate
qualifications and experience, and with
sufficient authority for curriculum design,
delivery and review.
6.2.3 There must be mechanisms and
processes to allow for communication
between the programme and the HEP
leadership on matters such as staff
recruitment and training, student
admission, allocation of resources and
decision making processes
Describe the management structure of the programme. Detail the
qualifications, experiences, tenure ship and responsibilities of the
programme leadership.
Describe the selection process and provide the job description of
the Programme Coordinator (Leader) including the role in
recruitment and training, student admission, allocation of resources
and decision-making process.
(a) Provide Letter of Appointment and TOR for the Programme Coordinator
(b) Identify criteria for selection process – qualification, experience
Section 6.3 : Administrative staff
6.3.1 The administrative staff of the
department must be appropriately
qualified, technically competent and
sufficient in number to support the
implementation of the programme and
related activities
Provide details on Administrative staff structure (a), (c)
Table 8 : Administrative staff details
No. Job
Category
Numbers
required
Current
numbers
Minimum
qualifications
37
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
(c) Describe the recruitment process and procedures. State the terms and conditions of service.
UM-PT03-PK02
6.3.2 The department must conduct
regular performance review of the
administrative staff of the programme
State the mechanism and procedures for monitoring and appraising
the performance of the administrative staff of the programme Elaborate KPI done at Department level
6.3.3 The department must have an
appropriate training scheme for the
advancement of the administrative staff
as well as to fulfil the specific needs of
the programme.
Describe the training scheme for the advancement of the
administrative staff. How does this scheme fulfil the specific
advanced and future needs of the programme?
(a) Competency matrix (b) Training schedule
Section 6.4 : Academic records
6.4.1 The department must have
appropriate policies and practices
concerning the nature, content and
security of student and academic staff
records
6.4.2 The department must maintain
student records relating to their
admission, performance, completion and
graduation. In such form as is practical
and preserve these records for future
reference.
6.4.1 & 6.4.2 & 6.4.3
Describe how the department ensures the rights of individual
privacy and confidentiality of student and staff records
38
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
6.4.3 The department must implement
policies on the rights of individual privacy
and the confidentiality of records
6.4.4 The department must continuously
review policies on security of records
including increased use of electronic
technologies and safety systems.
Area 7: PROGRAMME MONITORING, REVIEW AND CONTINUAL QUALITY IMPROVEMENT
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
Section 7.1 : Mechanism for programme monitoring, review and Continuous improvement
7.1.1 The department must have clear
policies and appropriate mechanisms for
regular monitoring and review of the
programme
Describe the policies and mechanism for regular monitoring and review of the programme
a) UM Teaching and Learning Policy b) Dasar Pengurusan Program Akademik (DPPA), c) Garis Panduan Penetapan Nomenklatur
Program Akademik, Kod Program dan Kod Kursus Universiti Malaya
d) UM-PT01-PK03 Perkembangan Kurikulum Ijazah Dasar
7.1.2 The department must have a
dedicated Quality Assurance (QA) unit or
personnel responsible for internal quality
assurance of the department to work
hand-in-hand with the QA unit of the HEP
Describe role and the effectiveness of the unit/personnel
responsible for internal quality assurance
Refer to 6.2.1 (TOR Programme coordinator)
7.1.3 The department must have an
internal monitoring and review
committee with a designated head
Describe the structure of the internal program monitoring and
review committee.
a) Refer to Jawatankuasa Kurikulum 6.1.1 in terms of monitoring role
39
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
responsible for continuous review of the
programme to ensure its currency and
relevancy.
State the frequency of the review undertaken.
State the mechanism and procedure for internal program
monitoring and review.
Describe how the feedback from internal program monitoring and
review is used to improve the programme.
b) Use of Course and Teaching Evaluation System(CTES), UMPT01-PK03-BR011, UMPT01-PK03-BR012 and how the programme utilise feedback for CQI
c) Collaborative arrangement – internal and external
i. Jawatankuasa Kurikulum 6.1.1 in terms of its review role
ii. Input from External Assessor and UMPT01-PK03-BR015
iii. Describe the whole curriculum review proses
d) Frequency of review e) Stakeholder involvement:
alumni/employer/external expertise f) Analysis of student’s performance,
progression and attrition g) Responsibilities for collaborative arrangement
(if any) i. JKIK - Findings of the review are
disseminated to the HEP. Comment on the action taken therefrom. (7.1.)
7.1.4 A programme review must involve
the relevant stakeholders whose views
are taken into consideration.
(For MQF level 6 and above, the review
must involve external examiners at
periodic intervals)
7.1.5 The department must make the
programme review report accessible to
relevant stakeholders in order to seek
their views.
7.1.4 & 7.1.10
State which relevant stakeholders are involved in programme
review, how their views are taken into consideration and how the
department informs stakeholders of the result of the programme
review.
7.1.6 Various aspects of student
performance, progression and attrition
must be analysed for the purpose of
continual quality improvement.
Describe how student performance, progression and attrition are
analysed for CQI
7.1.7 In collaborative arrangements, the
partners involved must share the
responsibilities of programme monitoring
and review.
Describe how parties in the collaborative share the responsibilities
of programme monitoring and review
40
Criteria and standards for programme
accreditation Submission requirements for re-accreditation Information/Evidence/Data for reference
7.1.8 The findings of a programme review
must be presented to the HEP for its
attention and further action.
State how the findings of a programme review is presented to the
HEP for its attention and further action
7.1.9 There must be an integral link
between the departmental quality
assurance processes and the achievement
of the institutional purpose.
Describe steps taken to build a culture of quality
PART C: PROGRAMME SELF EVALUATION
The department needs to prepare a Programme self-evaluation which includes the following:
Strengths of the programme in meeting its goals;
Areas of concern that need to be addressed;
Strategies for maintaining and enhancing the strengths of the programme;
Steps that have been taken to address the problem areas; and
Conclusions and recommendations for improvement
41