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Page 1: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

GULF OFFSHORE N.S. LTD

Page 2: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety

Unfortunately, a large number of workplace Unfortunately, a large number of workplace accidents are attributable to some kind of accidents are attributable to some kind of

human factor or action.human factor or action.

Page 3: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

What is Behavioural Based Safety?

“The systematic application of human behavioural psychology to the problems of safety in the workplace”

Behavioural Based Safety

Page 4: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

This can be by Mistake or Error in JudgementThis can be by Mistake or Error in Judgement

Behavioural Based Safety

Page 5: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

RESULT

Or by Deliberate Violation of ProcedureOr by Deliberate Violation of Procedure

Behavioural Based Safety

Page 6: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety

There have been many studies into the There have been many studies into the behaviour patterns of employees exposed to behaviour patterns of employees exposed to

hazardous working conditions with a hazardous working conditions with a conclusion that the main aspects affecting conclusion that the main aspects affecting

human behaviours are:human behaviours are:

Page 7: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

AttitudeAttitudeBehavioural Based Safety

Sending a text to his friend

More interested in the pile of boxes

Page 8: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

PerceptionPerceptionBehavioral Based Safety

This must be the best place to hook on cargo?

Sending a text to his friend

Page 9: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety MotivationMotivation

Supervisor / Observer seems happy with

everything

Page 10: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety

How we at Gulf are addressing these issues to reach our How we at Gulf are addressing these issues to reach our goal:goal:

By building on our established Safety Culture using By building on our established Safety Culture using existing studies carried out in other areas of industry existing studies carried out in other areas of industry and applying these to the specialised needs of the and applying these to the specialised needs of the

marine sector.marine sector.BBS

ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S

BY PROFESSOR HERBERT WILLIAM HEINRICH.

THE PHRASE “BEHAVIOR-BASED SAFETY”(BBS) WAS CREATED BY DR. E. SCOTT

GELLAR OF SAFETY PERFORMANCE SOLUTIONS IN 1979.

SAFETY CULTURESAFETY CULTUREThe product of individual and group The product of individual and group

values, attitudes, perceptions, values, attitudes, perceptions, competencies and patterns of behaviour competencies and patterns of behaviour that determine the commitment to, and that determine the commitment to, and

the style and proficiency of, an the style and proficiency of, an organisations health & safety organisations health & safety

management.management.

HSG 65HSG 65

Page 11: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

“Natural Selection”

Team, buddy

Management by Fear

Time

Inci

dent

s

Self Awareness

ORGANISATIONAL DEVELOPMENT (Behavioural Based Safety Culture)

GONS

BBS

Behavioural Based Safety

Page 12: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

How we at Gulf are addressing these issues:How we at Gulf are addressing these issues:

Behavioural Based Safety

BBS Workshop Sept 09 – DR Barry Thorne

Deck Officers, HSE Coaches, Head office HSE Dept

• Better understanding of BBS

• Why existing techniques may have not delivered

• Where GONS is in terms of BBS

• Importance of Leadership in BBS

• How accident analysis tools can be used to prevent incidents

Outputs from initial course

• Where BBS is working and where it needs attention

• Basic Plan of where GONS can implement BBS

Page 13: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety PerceptionPerception

By amending our existing Safety Input By amending our existing Safety Input Form we ask the crew member Form we ask the crew member

submitting the form to identify how the submitting the form to identify how the hazard presents itselfhazard presents itself

Page 14: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

PerceptionPerceptionBehavioural Based Safety

On the Job Training carried out by On the Job Training carried out by Experienced Hands and Safety Experienced Hands and Safety OfficersOfficers

Training:Training:

HSE Coaches deliver presentations HSE Coaches deliver presentations & one to one training with crew.& one to one training with crew.

Page 15: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

AttitudeAttitudeBehavioural Based Safety

II’’ll be alright!ll be alright!

ItIt’’ll never happen ll never happen to me!to me!

Remember this Remember this Man?Man?

Changing Attitudes Changing Attitudes towards safety is towards safety is extremely difficult!extremely difficult!

Page 16: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

AttitudeAttitudeBehavioural Based Safety

By amending our existing Safety Input By amending our existing Safety Input Form we encourage individuals & teams Form we encourage individuals & teams to take time out, step back and look at to take time out, step back and look at

the task they are undertaking.the task they are undertaking.

This is not Risk Assessment or Toolbox This is not Risk Assessment or Toolbox Talk!Talk!

The goal is to identify how The goal is to identify how their their actionsactions affect the job affect the job

Page 17: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety AttitudeAttitude

This can be used in three ways:This can be used in three ways:

1.1. Pre task. Pre task. By an individual or group for By an individual or group for any job.any job.

3.3. After the Task.After the Task.As a wash down exercise or As a wash down exercise or debrief.debrief.

2.2. During the task.During the task.An observer can monitor the An observer can monitor the work carried out with a view to work carried out with a view to preventing poor behaviours and preventing poor behaviours and encouraging the good encouraging the good

Use of this form must always look for a Use of this form must always look for a constructive and positive outcome constructive and positive outcome

Page 18: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

AttitudeAttitudeBehavioural Based Safety

Training:Training:

HSE Coaches HSE Coaches

Senior Officers attend Senior Officers attend management training management training course developed for the course developed for the offshore industry.offshore industry.

Careful analysis of Careful analysis of crewing vessels to ensure crewing vessels to ensure retention of seaman skills retention of seaman skills and safety attitudeand safety attitude

Page 19: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

MotivationMotivationBehavioural Based Safety

DonDon’’t Punish People for their Lack of Awarenesst Punish People for their Lack of Awareness

Page 20: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

MotivationMotivationBehavioural Based Safety

Lead By ExampleLead By Example

It Involves the Entire CrewIt Involves the Entire Crew

Page 21: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

MotivationMotivationBehavioural Based Safety

A Commitment from the TopA Commitment from the Top

Acknowledge the Effort being MadeAcknowledge the Effort being Made

Page 22: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

A Commitment from the TopA Commitment from the TopMotivationMotivationBehavioural Based Safety

Job Well Done!Job Well Done!

Page 23: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED

Behavioural Based Safety

A Team Effort and BeliefA Team Effort and Belief

GOAL ZERO IS ACHIEVABLE!GOAL ZERO IS ACHIEVABLE!

Page 24: GULF OFFSHORE N.S. LTD - Marine Safety Forum · BBS ORGANIZATIONAL BEHAVIOUR ANALYSIS WAS FIRST INTRODUCED IN THE 1930S BY PROFESSOR HERBERT WILLIAM HEINRICH. THE PHRASE “BEHAVIOR-BASED