gusdorf_ethics in human resource management_ppt_ final
TRANSCRIPT
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Ethics in Human Resource Management
Myrna L. Gusdorf, MBA, SPHR 2010
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Ethical Theories
Class 1
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Learning Objectives
By the end of this module, students will:> Compare and contrast various ethical
theories.
> Use ethical theories in the decision-makingprocess.
> Apply ethical theories to the analysis of HRcase problems.
> Identify various solutions to ethical case
questions.> Defend their recommended solutions using
the ethical theories discussed in class.
SHRM 20103
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Ethics Defined
A science of human choice concerned with thebasic guidelines for how one ought to live ones
life. It answers the question, How should I live?
The study and philosophy of human conduct withan emphasis on determining right and wrong.
The systematic study of general principles of right
and wrong behavior.
SHRM 20104
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Are Ethics and Morals the Same?
> Ethics refers to the systematic study ofgeneral principles of right and wrong
behavior.
> Morals and morality describe specific,culturally transmitted standards of right and
wrong.
> Both ethics and morality involve decisionsabout right and wrong.
Johnson, (2007).
SHRM 20105
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Deciding Whats Right and Wrong:
Philosophical Theories
Utilitarian Theory
Categorical Imperative/Principle of Rights
Distributive Justice
Ethics of Care
Aristotles Virtue Ethics
Ethical Relativism
SHRM 20106
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Principles of Utilitarianism
> The action taken is ethical if it produces themost good and the least harm for everyone
affected.
> Judgment is based on a cost/benefit
analysis. Some costs and benefits are difficult or impossible to
measure.
> Focus is on the results of the action, not on
how the results are achieved. Assumes the end justifies the means.
SHRM 20107
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Principles of the Categorical Imperative
> Sometimescalled the Principle of Rights.> An action is ethical because the individual
engaging in the action has a moral right to
do so.
> A right is an entitlement intended to protectsomeones interests.
> The Golden Rule: You should engage in an action only if you agree
everyone else should do it, too.
What if the actions were reversed? You should be
willing to have the action done to you.
SHRM 20108
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Principles of the Ethics of Care
> The morally correct action is one that
appropriately cares for the individuals
involved.
> A persons moral obligations are not tofollow impartial principles but rather to care
for the good of particular individuals.
> This theory emphasizes special
relationships.
SHRM 20109
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Principles of Aristotles Virtue Ethics
> The morally correct action is the one that
displays good character virtues.
> A virtue is a character trait that manifests
itself in the actions of the individual.> Virtues are traits such as:
Honesty.
Fairness.
Integrity.
Loyalty.
SHRM 201010
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Principles of Ethical Relativism
> Relativism claims there are no universal
ethical principles. Each society determines
what is morally right and wrong.
> Because different societies have differentmoral beliefs, there is no rational way to
determine if an action is morally right or
wrong.
> Therefore, it would not make sense tocriticize any standards in a society as long
as its members conform to the standards.
SHRM 201011
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Moral Development
and Making Ethical Decisions
Class 2
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Moral Development
Are individuals born with moral judgment or,
like language, does it develop over time?
How does moral reasoning develop?
Jean Piagets two stages of moraldevelopment.
Lawrence Kohlbergs six stages of moral
development.
SHRM 2010
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Kohlbergs Six Stages of Moral Development
Stage 3: Conformity and Relationships> Mutual relationships, desire to be a good person.
> Approval-oriented, conforms to the majority.
> Living up to what is expected by people close to you.
Stage 4: Social System and Conscience
> Respect for authority, maintaining the social order.
> Laws are to be upheld.
> Values institutions and the social system as a whole.
> Empathy for individuals with whom he/she interacts.
SHRM 2010
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Kohlbergs Six Stages of Moral Development
Stage 5: Social Contract and Individual Rights> Acceptance of fundamental values and rights.
> Willing to make personal sacrifices if sacrifice will
produce benefit for others.
> Unlikely to engage in unethical behavior.
Stage 6: Universal Ethical Principles
> Individual chooses to live life according to universal
moral principles; i.e., justice, human rights, respect
for individual dignity.> Unlikely to engage in unethical behavior.
> Acts according to ideals regardless of the reactions
of others; the whistleblower.
SHRM 2010
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Moral Judgment and Moral Conduct
What do you think?
Is there a link between moral judgment and ethical
behavior?
Do people always behave in a way that embodies
their moral judgment?
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What Makes Moral People Behave Unethically?
Research findings:> The desire to conform to ones peers.
Environmental pressures.
> Rigid hierarchy.
> Fear, insecurity.> Ambition.
SHRM 2010
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What Makes Moral People Behave
Unethically at Work?
Because ethical action takes place in a socialcontext, situational variables heavily influence
ethical behavior.
> Work characteristics.
> Organizational culture.
> Immediate job context.
SHRM 2010
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Making Ethical Decisions
Why are ethical decisions so difficult?> No one clear solution.
> Competing interests.
> Many unknowns.
> Pressure.
SHRM 2010
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A Process for Making Ethical Decisions
Recognize an ethical issue. Get the facts.
Evaluate alternative actions.
Make a decision and test it.
Act and reflect on the outcome.
Source: Markkula Center for Applied Ethics
SHRM 2010
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Using the Principles of Ethical Theories to
Evaluate Your Options Utilitarian
> Which option will produce the most good and do the
least harm?
Categorical Imperative/Rights
> Which option best respects the rights of all
stakeholders? Distributive Justice
> Which option produces a fair distribution of benefits
and costs for all stakeholders?
Caring
> Which option cares for people with whom you have a
special relationship?
Virtue
> Which option leads you to act as the sort of person
you want to be?SHRM 201024
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Human Resource Management and
Ethical Organizations
Class 4
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Ethics Compliance Programs
Written code of ethics. Written standards of conduct.
Ethics training.
Mechanism for employees seeking advice.
Reporting network where employees can reportinappropriate behavior without fear of retaliation.
Ethical behavior as a part of the performance
appraisal system.
Discipline for violating ethical standards.
SHRM 2010
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Ethics Compliance Programs
But weve been doing that and ethical violations
are still commonplace.
Even Enron had a code of ethics!
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Creating a Culture of Ethics
Its not the compliance programits the culture. Management sets the tone.
> Managers must model ethical behavior. They must
walk the talk.
> Employees must trust management at all levels.
> Employees learn appropriate behavior by what they
see managers doing.
> The importance of ethics must be communicated at
all levels of the organization.
> Reward ethical behavior. Assess how the job wasdone, not just making the numbers.
SHRM 2010
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HRs Role in Organizational Ethics
Develop policies. Communicate with employees.
Provide training.
Handle inquiries.
Provide assistance in resolving difficult situations.
SHRM 2010
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Fostering Ethical Organizations
Strategic Management> Align organizational systems to support ethics.
Ethics must be an integral part of the organizations strategy
and values.
> Organization leaders must champion ethics.
Management sets the tone.
Leaders must demonstrate and foster integrity.
> Champion diversity and equity across the
organization.
> Ensure stakeholder balance that addressesconflicting interests.
> Focus on the long-term perspective.
SHRM 2010
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Fostering Ethical Organizations
Staffing: Recruitment and Selection> Ensure equal opportunity practices.
> Recruit ethically responsible people.
> Make ethics a selection criteria.
> Interview for ethical values.
SHRM 2010
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Fostering Ethical Organizations
HR Development Provide ethics training for all employees.
Ensure equal access to development and career
opportunities.
Performance management and employee appraisal.> Balanced scorecard assessment.
> Appraise ethical behavior as well as task
accomplishment. Hitting the numbers is not
enough.
> Give employees specifics on how to improve.
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Fostering Ethical Organizations
Compensation and Reward Systems> Decrease pay inequities.
Control executive compensation.
> Reward group or organization success.
> Provide incentives for cooperation. Gainsharing.
> Focus on intrinsic motivation.> Continuous learning.
> Quality management.
SHRM 2010
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Fostering Ethical Organizations
Employee Safety and Health Ensure safety goes beyond compliance.
Make health and safety a priority and not
just words on paper.
Provide safety training and protective
equipment.
Incorporate policies that protect employees
and the organization from risk.
Encourage open dialog and
communication.
SHRM 2010
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Fostering Ethical Organizations
Employee Relations Full compliance with all employment and labor
regulations.
Training for all supervisory employees.
Open communication. Equity in promotion and retrenchment
processes.
Skip-level interviews.
Employee grievance systems.
Whistleblower protection.
Exitinterviews.
SHRM 2010
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Fostering Ethical Organizations
Linking HR Management and
Ethical Organizations
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