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Page 1: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 1 ©2011 GXS, Inc.

GXS RollStream®

Automating Supplier Information

Management & Registration featuring:

Page 2: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 2 ©2011 GXS, Inc.

Agenda

• Strategic importance of supplier information

management and the need for automated

registration and on-boarding

• GXS RollStream solutions supporting community

management of suppliers and trading partners

• case study

• Summary

Page 3: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 3 ©2011 GXS, Inc.

Strategic Importance of Supplier Information Management

Slide 3

Not simply collecting information to feed the

procure-to-pay process:

• Images, social

media, collateral

• Expiration dates

• Terms &

conditions

attestations

• SOX attestations

• Emergency

response contacts

• QA credentials

• Insurance, product safety

credentials, CO2

emissions,

• Factory certifications

• Corrective actions

• Financial health

• Risk scores from 3rd parties

• Drug testing

• Marketing information

• Chain of custody

Page 4: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 4 ©2011 GXS, Inc.

Legal and Regulatory Environment Only Exacerbates the Problem

Page 5: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 5 ©2011 GXS, Inc.

B2B Data Network(Electronic Business Documents

Exchange to Automate Procurement,

Logistics, Payment…)

How adaptive is your business to this immense information management challenge? Human Aspect & Data Aspect

Evolution of B2B

Community &

Information Management

B2B People Network(Process Management,

Business Social Collaboration)

Highly Manual

Poor Visibility

Partially Automated

Limited Visibility

Minority of Suppliers

Optimized

Process Workflow

Automation

Self-Service Info

Management

100% Online

A Few Documents

A Few Suppliers

More Suppliers

More Document

Types Enabled

100% Suppliers

100% Documents

Page 6: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 6 ©2011 GXS, Inc.

For example, how would your business answer these questions?

• What is your cost per trading partner

management? $150 … $1,000? What is your

competition’s?

• How much would your revenues grow per

year if your direct goods supplier registration

lead time was reduced by 30 days, 60 days,

90 days?

• Do you have too many suppliers or one-time

vendors? How is this controlled or governed?

How much in $ savings are you leaving on

the table?

Page 7: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 7 ©2011 GXS, Inc.

• If a contractor were to be injured or killed

while performing services at one of your

locations, would you know instantly if they

were insured – what if their insurance

expired?

• Can you point to the factory audits your

company has performed during sourcing,

and when the last audit was done? Who did

it? What issues arose? How did you fix?

Audit trail?

• If a state inspector enters your DC, store,

port and demands to see product safety

credentials – are you prepared?

How would your business answer these questions?

Page 8: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 8 ©2011 GXS, Inc.

Information

Management

Compliance Performance

GXSRollStream Community Management Platform

Solution: GXS RollStreamB2B Community Management Now Part of GXS Trading Grid®

Page 9: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 9 ©2011 GXS, Inc.

GXS Trading Grid—Now with RollStreamAddressing both the Human-centric and Data-centric Value Chain

Data

Quality

Business

Rules

• ERP

adapter

• Managed

file transfer

• Integration

broker

• Web

services

Direct to

Human

Integration

• MS Excel

• Web forms

• Devices & tablets

• Ad hoc MFT

• Self-service portal

• Business social

• approval workflow

& dashboards

• B2B workspaces

• B2B comms & PM

GXS ActiveSM

Applications

• Product

• Orders

• Logistics

• Invoicing

• Deductions

• Payments

GXS TransactSM

Messaging

• IP Comms.

• EDI & XML

• Compliance

• Archival

• Invoicing

• Deductions

• Payments

GXS ExpertSM

Operations

• ERP Integration

• Maps & Forms

Development

• Change Mgmt.

• Activity

Monitoring

• Community On-

Boarding

• Tech. Support

Document

Tracking

Message

Translation Performance

Scorecards Community

Management

Direct to

Enterprise

System

Integration

YOUR

COMPANY

YOUR

VALUE

CHAIN

GOVERNANCEGOVERNANCE

GXS RollStream B2B

Community Mgmt.

• Information Management

• Compliance & Enablement

• Performance Optimization

Page 10: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 10 ©2011 GXS, Inc.

Solution: GXS RollStream B2B Community Management Spotlight: Information Management

B2B Project & Communications

Center for managing trading

partner compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Expert Services

Improve performance of B2B

relationships using rich

collaboration B2B workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

Information

Management

Compliance Performance

GXS RollStream Community Management Platform

Community Information

Management Directory

Registration Workflow

ERP Adapters

Information Security

Web Forms / Excel/MS

Dynamics

Page 11: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 11 ©2011 GXS, Inc.

Expression

of Interest

and Prequal

New TP

Request

Process

New TP

Registration

Forms &

Agreements

New TP

Information

Iterative

Review

Internal

Multi-party

Approval

Workflow

Registered

TP Master

Data

LegacySAP

Scope of GXS RollStreamInformation Management & Registration

• Procure-to-Pay

• ERP & MDM

• Document Mgmt.

(Flexible API, Stand

alone I/O and SSO)

Oracle

Rework Rework

Information

Mgmt.

Directory

Registration

On-boarding & Enablement

Mapping & Translation

Data Validation & Quality

Testing & Tracking

Expansion & Expert Services

Page 12: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 12 ©2011 GXS, Inc.

Case Study: GXS B2B Community Management

Supplier Information Management

Supplier Registration

Electronic Invoicing

Page 13: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 13 ©2011 GXS, Inc.

Background

• Largest cable operator and

home Internet service provider

in the United States

• Systems in use:

– GXS Managed Services

for EDI with our large

vendors

– Specialized technology

vendor for e-invoicing with

3,000 SMB vendors

– Oracle ERP for vendor

management

• 2010 paperless initiative

– Eliminate paper

– Increase visibility

Case Study Environment

Page 14: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 14 ©2011 GXS, Inc.

Vendor Information

Management Challenges

!Regulatory Risk

!Cost of vendor engagement &

administration

!Downstream impact of poor data

integrity during vendor registration

!Impact of slow vendor setup and

poor visibility to the process

Background

• Largest cable operator and

home Internet service provider

in the United States

• Systems in use:

– GXS Managed Services

for EDI with our large

vendors

– Specialized technology

vendor for e-invoicing with

3,000 SMB vendors

– Oracle ERP for vendor

management

• 2010 paperless initiative

– Eliminate paper

– Increase visibility

Case Study Environment

Page 15: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 15 ©2011 GXS, Inc.

GXS RollStream SolutionInformation Management with Registration Workflow

Implemented GXS

RollStream

Information

Management

• Rolled out an automated

vendor registration

workflow

• Part of total GXS B2B

Community Management

solution, including

electronic invoicing

• Enterprise-class with

Oracle and web form

integration

B2B Project &

Communications Center for

managing trading partner

compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Expert Services

Improve performance of B2B

relationships using rich

collaboration B2B

workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

Information

Management

Compliance Performance

GXS RollStream Community Management Platform

Community Information

Management Directory

Registration Workflow

ERP Adapters

Information Security

Web Forms / Excel/MS

Dynamics

Page 16: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 16 ©2011 GXS, Inc.

Process Overview

New TP Request

Process

New TP

Registration

Forms &

Agreements

New TP

Information

Iterative Review

Internal

Multi-party

Approval

Workflow

Registered TP

Master Data

Oracle

Rework Rework

Information

Mgmt.

Directory

Page 17: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 17 ©2011 GXS, Inc.

Capabilities Now Presented To Vendors

Page 18: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 18© Copyright 2011, GXS

Solution Screenshot Highlights

Page 19: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 19 ©2011 GXS, Inc.

Comcast Team Members Have a Simple Automated New Vendor Request Process

Page 20: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 20 ©2011 GXS, Inc.

Internal Pre-approval Controls Ensure Governance over Supplier Addition

Page 21: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 21 ©2011 GXS, Inc.

Suppliers Self-Serve Their Log In

Page 22: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 22 ©2011 GXS, Inc.

Create Appropriate Company and Contact Profiles

Page 23: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 23 ©2011 GXS, Inc.

Simple, Comprehensive Information Collection

Page 24: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 24 ©2011 GXS, Inc.

Flexible Custom Field Maintenance and Self-Policing Completion Prompts

Page 25: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 25 ©2011 GXS, Inc.

Electronic Attestations and ―Clickwraps‖ Embedded in the Process

Page 26: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 26 ©2011 GXS, Inc.

Internal Comcast Team of Requestors & Approvers Has Own To-Do List Dashboard

Page 27: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 27 ©2011 GXS, Inc.

Full Review and Approval ControlsFor Comcast Team Members Associated with Request

Page 28: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 28 ©2011 GXS, Inc.

Management Information DashboardsEnable Visibility, Address Bottlenecks that Hinder Time to On-Board

Page 29: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 29 ©2011 GXS, Inc.

Vendors Have a Simple Self-Serve Gateway after Registration

Page 30: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 30 ©2011 GXS, Inc.

RollStream API Enables Seamless Data Exchange with ERP / Procure-to-Pay

Page 31: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 31 ©2011 GXS, Inc.

Benefits

Reduced cost of vendor information management

Reduced risk of legal and regulatory fines and penalties

Improved speed to register and on-board vendors

(Enabled over 4,000 in last 6 months)

Improved productivity, accountability and visibility to

overall process of registration

Reduced data quality and integrity risks that lead to lack

of ability to trade with or pay suppliers

Establishes governance process for reducing necessary

growth of supplier base and one-time vendors

Page 32: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 32 ©2011 GXS, Inc.

Additional Solution HighlightsEnabling Low TCO for Supplier Information Management Using GXS RollStream

• Comprehensive

security and

governance

• Flexible data

model and self-

configuration

Page 33: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 33 ©2011 GXS, Inc.

Customer Success and Scalability

a Largest retailer in

Europe and 5th

largest globally

Largest branded

medical surgical

healthcare distributor

in the USA

Implemented

– ERP Rollout Management

– Supplier Registration

Implemented

– Supplier Information Mgmt

– Supplier Registration

– Ship Discrepancy Issue Mgmt

• Improved community

contact accuracy 60%

• Reduced lead time to

implement Oracle

ERP by 6 months

• Reduce lead time for

new supplier

registration over 50%

• Multi-country

execution

• Reduced supplier

ramp time by over

30%

• Increased revenues

by $1.48m/yr by

accelerated time-to-

market for direct

goods

• Reduced forced/over

payments by $2m/yr

GXS RollStream

implemented

globally and in

multiple industry

sectors

• Retail

• Healthcare

• Financial Services

• Telco &

Entertainment

• Distribution

Page 34: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

Slide 34 ©2011 GXS, Inc.

Summary

• Strategic imperative – Cost, CSR,

Risk Management, Auditability

• Tangible $ROI and risk drivers

• GXS RollStream enables lowest

cost to serve by offering a cloud-

based solution that has low TCO

for implementation and

maintenance

Registration applies to suppliers, partners, customers,

merchants, contractors, distributors

Page 35: GXS Electronic Invoicing Solutions · Communications Center for managing trading partner ... Comcast Team Members Have a Simple Automated New Vendor Request Process. Slide 20 ©2011

May 12, 2011 | Slide 35 ©2009 GXS, Inc.

Thank You – Q&A

To request a demo of GXS RollStream

• Contact your GXS Sales Executive or

Customer Manager

• Submit a request to meet with your local GXS

sales organization under ‘Contact Us’Americas: www.gxs.com

EMEA: www.gxs.co.uk