gxs electronic invoicing solutions · communications center for managing trading partner ......
TRANSCRIPT
Slide 1 ©2011 GXS, Inc.
GXS RollStream®
Automating Supplier Information
Management & Registration featuring:
Slide 2 ©2011 GXS, Inc.
Agenda
• Strategic importance of supplier information
management and the need for automated
registration and on-boarding
• GXS RollStream solutions supporting community
management of suppliers and trading partners
• case study
• Summary
Slide 3 ©2011 GXS, Inc.
Strategic Importance of Supplier Information Management
Slide 3
Not simply collecting information to feed the
procure-to-pay process:
• Images, social
media, collateral
• Expiration dates
• Terms &
conditions
attestations
• SOX attestations
• Emergency
response contacts
• QA credentials
• Insurance, product safety
credentials, CO2
emissions,
• Factory certifications
• Corrective actions
• Financial health
• Risk scores from 3rd parties
• Drug testing
• Marketing information
• Chain of custody
Slide 4 ©2011 GXS, Inc.
Legal and Regulatory Environment Only Exacerbates the Problem
Slide 5 ©2011 GXS, Inc.
B2B Data Network(Electronic Business Documents
Exchange to Automate Procurement,
Logistics, Payment…)
How adaptive is your business to this immense information management challenge? Human Aspect & Data Aspect
Evolution of B2B
Community &
Information Management
B2B People Network(Process Management,
Business Social Collaboration)
Highly Manual
Poor Visibility
Partially Automated
Limited Visibility
Minority of Suppliers
Optimized
Process Workflow
Automation
Self-Service Info
Management
100% Online
A Few Documents
A Few Suppliers
More Suppliers
More Document
Types Enabled
100% Suppliers
100% Documents
Slide 6 ©2011 GXS, Inc.
For example, how would your business answer these questions?
• What is your cost per trading partner
management? $150 … $1,000? What is your
competition’s?
• How much would your revenues grow per
year if your direct goods supplier registration
lead time was reduced by 30 days, 60 days,
90 days?
• Do you have too many suppliers or one-time
vendors? How is this controlled or governed?
How much in $ savings are you leaving on
the table?
Slide 7 ©2011 GXS, Inc.
• If a contractor were to be injured or killed
while performing services at one of your
locations, would you know instantly if they
were insured – what if their insurance
expired?
• Can you point to the factory audits your
company has performed during sourcing,
and when the last audit was done? Who did
it? What issues arose? How did you fix?
Audit trail?
• If a state inspector enters your DC, store,
port and demands to see product safety
credentials – are you prepared?
How would your business answer these questions?
Slide 8 ©2011 GXS, Inc.
Information
Management
Compliance Performance
GXSRollStream Community Management Platform
Solution: GXS RollStreamB2B Community Management Now Part of GXS Trading Grid®
Slide 9 ©2011 GXS, Inc.
GXS Trading Grid—Now with RollStreamAddressing both the Human-centric and Data-centric Value Chain
Data
Quality
Business
Rules
• ERP
adapter
• Managed
file transfer
• Integration
broker
• Web
services
Direct to
Human
Integration
• MS Excel
• Web forms
• Devices & tablets
• Ad hoc MFT
• Self-service portal
• Business social
• approval workflow
& dashboards
• B2B workspaces
• B2B comms & PM
GXS ActiveSM
Applications
• Product
• Orders
• Logistics
• Invoicing
• Deductions
• Payments
GXS TransactSM
Messaging
• IP Comms.
• EDI & XML
• Compliance
• Archival
• Invoicing
• Deductions
• Payments
GXS ExpertSM
Operations
• ERP Integration
• Maps & Forms
Development
• Change Mgmt.
• Activity
Monitoring
• Community On-
Boarding
• Tech. Support
Document
Tracking
Message
Translation Performance
Scorecards Community
Management
Direct to
Enterprise
System
Integration
YOUR
COMPANY
YOUR
VALUE
CHAIN
GOVERNANCEGOVERNANCE
GXS RollStream B2B
Community Mgmt.
• Information Management
• Compliance & Enablement
• Performance Optimization
Slide 10 ©2011 GXS, Inc.
Solution: GXS RollStream B2B Community Management Spotlight: Information Management
B2B Project & Communications
Center for managing trading
partner compliance with:
• Operational Policies
• System Rollouts
• Legal & Regulatory
Compliance
• Corporate Social
Responsibility & Risk
Expert Services
Improve performance of B2B
relationships using rich
collaboration B2B workspaces
Collaborative workflow for
disputes and issue
management
Scorecarding execution
Information
Management
Compliance Performance
GXS RollStream Community Management Platform
Community Information
Management Directory
Registration Workflow
ERP Adapters
Information Security
Web Forms / Excel/MS
Dynamics
Slide 11 ©2011 GXS, Inc.
Expression
of Interest
and Prequal
New TP
Request
Process
New TP
Registration
Forms &
Agreements
New TP
Information
Iterative
Review
Internal
Multi-party
Approval
Workflow
Registered
TP Master
Data
LegacySAP
Scope of GXS RollStreamInformation Management & Registration
• Procure-to-Pay
• ERP & MDM
• Document Mgmt.
(Flexible API, Stand
alone I/O and SSO)
Oracle
Rework Rework
Information
Mgmt.
Directory
Registration
On-boarding & Enablement
Mapping & Translation
Data Validation & Quality
Testing & Tracking
Expansion & Expert Services
Slide 12 ©2011 GXS, Inc.
Case Study: GXS B2B Community Management
Supplier Information Management
Supplier Registration
Electronic Invoicing
Slide 13 ©2011 GXS, Inc.
Background
• Largest cable operator and
home Internet service provider
in the United States
• Systems in use:
– GXS Managed Services
for EDI with our large
vendors
– Specialized technology
vendor for e-invoicing with
3,000 SMB vendors
– Oracle ERP for vendor
management
• 2010 paperless initiative
– Eliminate paper
– Increase visibility
Case Study Environment
Slide 14 ©2011 GXS, Inc.
Vendor Information
Management Challenges
!Regulatory Risk
!Cost of vendor engagement &
administration
!Downstream impact of poor data
integrity during vendor registration
!Impact of slow vendor setup and
poor visibility to the process
Background
• Largest cable operator and
home Internet service provider
in the United States
• Systems in use:
– GXS Managed Services
for EDI with our large
vendors
– Specialized technology
vendor for e-invoicing with
3,000 SMB vendors
– Oracle ERP for vendor
management
• 2010 paperless initiative
– Eliminate paper
– Increase visibility
Case Study Environment
Slide 15 ©2011 GXS, Inc.
GXS RollStream SolutionInformation Management with Registration Workflow
Implemented GXS
RollStream
Information
Management
• Rolled out an automated
vendor registration
workflow
• Part of total GXS B2B
Community Management
solution, including
electronic invoicing
• Enterprise-class with
Oracle and web form
integration
B2B Project &
Communications Center for
managing trading partner
compliance with:
• Operational Policies
• System Rollouts
• Legal & Regulatory
Compliance
• Corporate Social
Responsibility & Risk
Expert Services
Improve performance of B2B
relationships using rich
collaboration B2B
workspaces
Collaborative workflow for
disputes and issue
management
Scorecarding execution
Information
Management
Compliance Performance
GXS RollStream Community Management Platform
Community Information
Management Directory
Registration Workflow
ERP Adapters
Information Security
Web Forms / Excel/MS
Dynamics
Slide 16 ©2011 GXS, Inc.
Process Overview
New TP Request
Process
New TP
Registration
Forms &
Agreements
New TP
Information
Iterative Review
Internal
Multi-party
Approval
Workflow
Registered TP
Master Data
Oracle
Rework Rework
Information
Mgmt.
Directory
Slide 17 ©2011 GXS, Inc.
Capabilities Now Presented To Vendors
Slide 18© Copyright 2011, GXS
Solution Screenshot Highlights
Slide 19 ©2011 GXS, Inc.
Comcast Team Members Have a Simple Automated New Vendor Request Process
Slide 20 ©2011 GXS, Inc.
Internal Pre-approval Controls Ensure Governance over Supplier Addition
Slide 21 ©2011 GXS, Inc.
Suppliers Self-Serve Their Log In
Slide 22 ©2011 GXS, Inc.
Create Appropriate Company and Contact Profiles
Slide 23 ©2011 GXS, Inc.
Simple, Comprehensive Information Collection
Slide 24 ©2011 GXS, Inc.
Flexible Custom Field Maintenance and Self-Policing Completion Prompts
Slide 25 ©2011 GXS, Inc.
Electronic Attestations and ―Clickwraps‖ Embedded in the Process
Slide 26 ©2011 GXS, Inc.
Internal Comcast Team of Requestors & Approvers Has Own To-Do List Dashboard
Slide 27 ©2011 GXS, Inc.
Full Review and Approval ControlsFor Comcast Team Members Associated with Request
Slide 28 ©2011 GXS, Inc.
Management Information DashboardsEnable Visibility, Address Bottlenecks that Hinder Time to On-Board
Slide 29 ©2011 GXS, Inc.
Vendors Have a Simple Self-Serve Gateway after Registration
Slide 30 ©2011 GXS, Inc.
RollStream API Enables Seamless Data Exchange with ERP / Procure-to-Pay
Slide 31 ©2011 GXS, Inc.
Benefits
Reduced cost of vendor information management
Reduced risk of legal and regulatory fines and penalties
Improved speed to register and on-board vendors
(Enabled over 4,000 in last 6 months)
Improved productivity, accountability and visibility to
overall process of registration
Reduced data quality and integrity risks that lead to lack
of ability to trade with or pay suppliers
Establishes governance process for reducing necessary
growth of supplier base and one-time vendors
Slide 32 ©2011 GXS, Inc.
Additional Solution HighlightsEnabling Low TCO for Supplier Information Management Using GXS RollStream
• Comprehensive
security and
governance
• Flexible data
model and self-
configuration
Slide 33 ©2011 GXS, Inc.
Customer Success and Scalability
a Largest retailer in
Europe and 5th
largest globally
Largest branded
medical surgical
healthcare distributor
in the USA
Implemented
– ERP Rollout Management
– Supplier Registration
Implemented
– Supplier Information Mgmt
– Supplier Registration
– Ship Discrepancy Issue Mgmt
• Improved community
contact accuracy 60%
• Reduced lead time to
implement Oracle
ERP by 6 months
• Reduce lead time for
new supplier
registration over 50%
• Multi-country
execution
• Reduced supplier
ramp time by over
30%
• Increased revenues
by $1.48m/yr by
accelerated time-to-
market for direct
goods
• Reduced forced/over
payments by $2m/yr
GXS RollStream
implemented
globally and in
multiple industry
sectors
• Retail
• Healthcare
• Financial Services
• Telco &
Entertainment
• Distribution
Slide 34 ©2011 GXS, Inc.
Summary
• Strategic imperative – Cost, CSR,
Risk Management, Auditability
• Tangible $ROI and risk drivers
• GXS RollStream enables lowest
cost to serve by offering a cloud-
based solution that has low TCO
for implementation and
maintenance
Registration applies to suppliers, partners, customers,
merchants, contractors, distributors
May 12, 2011 | Slide 35 ©2009 GXS, Inc.
Thank You – Q&A
To request a demo of GXS RollStream
• Contact your GXS Sales Executive or
Customer Manager
• Submit a request to meet with your local GXS
sales organization under ‘Contact Us’Americas: www.gxs.com
EMEA: www.gxs.co.uk