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Iraq- Retail Payments Initiative Kristopher Haag Director, Banking and Financial Networks Task Force for Business and Stability Operations U.S. Department of Defense September 29, 2010

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Iraq- Retail Payments InitiativeKristopher Haag

Director, Banking and Financial Networks

Task Force for Business and Stability Operations

U.S. Department of Defense

September 29, 2010

Kristopher Haag

Director, Banking and Financial Networks

Task Force for Business and Stability Operations

U.S. Department of Defense

September 29, 2010

Iraq Demographics Population 29,000,000 (July 2010 est.)

Median Age 20.6 years (2007 est.)

Literacy 74% (2000 est.)

GDP (per capita) $3,800 (2009 est.)

Unemployed/ underemployed 47% 47% (Aug 2009 est.)

Unbanked/underbanked 95%

Mobile network operators 4

GSM subscribers 20 M (69%)

The impact of nearly 3 decades of war and sanctions in Iraq…

DoD- Economic Stabilization Task ForceMission: Revitalize the Iraqi economy and reduce the rampant unemployment of

the Iraqi population — a significant factor that fuels the insurgency.

Restore existing productive capacity to the Iraqi economy wherever possible, across all industrial sectors.

Leverage monthly cost-of-operations to DoD of $10B, to stimulate economic growth by any means possible.

Serve as a catalyst for private investment in Iraq, by linking the international business community to Iraqi business leaders and government officials.

Move Iraq from the front page to the business page

Integrated SolutionAn integrated, Multi-Bank – Multi-Telco infrastructure enables banks to cooperate on infrastructure and compete on costs & quality of customer service.

Central Bank of Iraq

ATMATM MobileMobilePOSPOS

- Banking Consortium

Third Party Processor(Outsourcing Vendor)

PastIntegrated Solution

Focus of

Effort

Continuation of this path will lead to further fragmentation and an infra-structure

that is not interoperable. Costs for inefficiencies are passed to consumer and negatively impact uptake of banking services.

ATMATM

POSPOS

3PP

Customers

ATMATM

3PP

Customers

MobileMobile

Telco

Customers

Central Bank of Iraq

Payment Channel Trade-offPayment Channel Ranking

ATM POS Mobile Banking

Cost

Fac

tors

Acc

ess

Implementation Costs

Device Costs

Maintenance & Licensing

Physical Infrastructure Costs

Number of Access Point for Consumer

Distance Relative to Channel

High Implementation Costs Medium LowHigh

Medium LowHigh

Branch Contingent in High Density Urban Areas

High

High

Equal to Branch Density

Medium

Medium

Contingent on Retail Outlets

Equal to Feasible Retail Penetration

None

None

Contingent on Mobile Penetration

Equal to Mobile Network Coverage

Large,middle-class economy presents unique opportunity and characteristics for the introduction of mobile banking

Introduction of mobile banking in Iraq must be a hybrid model that allows for coexistence with other developed retail payment channels (POS, ATM)

Multi-Bank / Multi-Telco