Medios de Comunicacin Telemticos Utilizados en el Mundo ProfesionalJavier Sanz-Blasco

Habilidades de la Comunicacin26th Feb, 2010

When and Who

9:30 amFeb 26th 2010 March 12th 2010 March 26th 2010 April 9th 2010

Javier Sanz Blasco

http://comunidad.uem.es/quiero-ser-ingeniero-de-telecomunicacion/2010/1/26/javier-sanz-blasco2

jsblasco@yahoo.co.uk jsblasco@gmail.com +1 917 475 6846

Ask Questions!!!

Talk (now) Write (email) or Chat (IM)

jsblasco@yahoo.co.uk jsblasco@gmail.com

SMS or Phone

+1 917 475 6846

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How

Remote Professor (me)

Microsoft LiveMeeting Cisco WebEx Skype FreePhone Conference Bridge Based in the UK

AlumniToday @ the UEM Tomorrow @ anywhere else

(With Phone and Computer)4

About me

Telecoms Engineer

Valladolid,1999 Fixed and Mobile Convergence @ Verizon Alcatel-Lucent Cisco Nortel

Product Marketing Manager

Solutions Architect

PMP Certified and MBA in Project Management

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Getting Started

Today Feb 26th 2010Microsoft Live Meeting Skype In & Conference Bridge +34 914 146 298 o +34 800 099 810 password 5567065#

Parisian Love

http://www.youtube.com/watch?v=nnsSUqgkDwU6

Skype In

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Sources: Current Analysis, IDC, Skype, Profile update as at February 2010

SkypeOverview/Strategy 520m users, the largest carrier of international traffic, mainly consumer or cost conscious businesses. Main revenue source is PSTN voice bypassing carriers, however offers the 5 fundamental hosted UC components - presence, messaging, conferencing, and mobility Targeting $1bn revenues by 2011 ($588m in 2008) Core business product Skype for Business: voice, video/conferencing, IM, and a mobility client. Free onnet calling and charges for Skype-out and additional services Major push in the SMB segment through new service launches around SIP Trunking and more traditional PBX extension features.

Relevant Portfolio Skype for Business Toolbars: for MS Outlook, Office and IE, as well as Firefox, OSX, Linux to enable integrated user experience Business Control Panel: web-based tool to buy/manage SkypeIn numbers assigned to employees. $3pm VM box, $0.9 per SMS, $18 pq for SkypeIn and Skype Out Skype for Asterisk: provides driver software integrating Asterisk-based systems with PBX call control features and Skype communications tools. Skype for SIP: provides interoperability between PBXs deployed on premise and the Skype network. Limited integration with software client and offering is self service and lacks business features (e.g. E911) Legacy PBX integration: through third party gateway solutions, e.g. VoskY Mobile: Lite version currently has limited PBX extension capability

Segment / Geography / Go To Market Consumer and now offering business services primarily to SMB and small enterprise customers

Partnerships/Announcements Mar 09 Skype for iPhone launch Sep 2009 Ebay sells stake for $1.9BN Feb 2010 VZW/Skype partnership for always on mobile application on smartphones

Perspective Work to do to challenge traditional CSPs, through further service integration and key channel/GTM/reseller partner relationships, but 8 huge user base/community of interest is a draw

Course Theory

Web 2.0 and Beyond

Email Asynchronous text messages Instant Messenger VideoConference & Telepresence Desktop SharingTDM PBX IP PBX Hosted IP Centrex9

PBX and Voice Over IP

Facebook Generation

And More Theory

Facebook Generation

Applications to Marketing

LinkedIn Plaxo Facebook / MySpace Twitter

Enterprise Business Environment

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Facebook and blah blah blah

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Theory Mixed with Practice

Google

Story of Google Google Voice Google Buzz Google Wave

Case Study Integration of Web 2.0 Technologies with Voice Communications

(In English)12

Story of Google

Youtube http://www.youtube.com/user/Google#p/f/4/EjN5avRvApk13

Email

Support Document@ Before Internet By 1976, 75% of all Internet Traffic was email Offline readers 600m people14

Instant Messaging

Support Document

Talk program on Unix

IRC (Groups) Yahoo, MSN Google Talk Why is it free?

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Telepresence

http://www.youtube.com/watch?v=58bW3bVL7GA

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Video Conference

Telepresence

http://www.youtube.com/watch?v=6Cj9Lv_oQ UU&feature=related

And what is beyond:http://www.youtube.com/watch?v=rcfNC_x0V vE&feature=related

Lower Resolution

Working from Home Remote Branches

Implications

Internet IP Telephony Video

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Desktop SharingMicrosoft Office Live Meeting is a commercial subscription-based web conferencing service operated by Microsoft. Live Meeting includes software that is installed on client PCs, and uses a central server for all clients to connect to. Currently, those servers are under the control of Microsoft, however, Microsoft also produces Office Communications Server which is an enterprise conferencing server product.

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Web 2.0 and beyond

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Today

High Level Theory about the Course

How it started (email, IM) What is out there (videoconference, desktop sharing)

Pick ideas, open your mind Prepare the Case Study Ask Questions!20

Tomorrow

Voice Communication Systems

PBX Voice over IP Hosted IP Centrex

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Now your turn

High Level Theory about the Course Pick ideas, open your mind

Ask Questions!

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Thank you!

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