hacking human: a new paradigm for marketing
TRANSCRIPT
![Page 1: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/1.jpg)
Presented by Quinn Whissen
A New Paradigm for Marketing
nkah c i g
![Page 2: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/2.jpg)
@QuinnCWbit.ly/humanhack
Marketing Manager for Vertical Measures
Content Marketer
Graphic Designer
Co-Founder of This Could Be PHX
Community Activist
Entrepreneur at Heart
![Page 3: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/3.jpg)
@QuinnCW #DSP15
![Page 4: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/4.jpg)
@QuinnCW #DSP15
“…anything that solves an everyday problem in
an inspired, ingenious manner”
nkah c i g
![Page 5: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/5.jpg)
@QuinnCW #DSP15
“[Growth hackers] are a hybrid of marketer and coder, one who looks at the
traditional question of 'How do I get customers for my product?' and answers with
A/B tests, landing pages, viral factor, email deliverability, and Open Graph.
-Andrew Chen
nkah c i g
![Page 6: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/6.jpg)
engineering
focus on product
prioritization
exploration
platforms
free tools
![Page 7: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/7.jpg)
@QuinnCW #DSP15
did we get here and are we
going?
![Page 8: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/8.jpg)
@QuinnCW #DSP15
(1860’s – 1920’s)Mass production increased
availability of consumer goods, aim to lower costs
Production Era
(1940’s-60’s)The age of the “Mad Men”
marketing department with clever taglines, the
four P’s – product became the thing, aspirational
marketing
Marketing Department Era
(Way Back – 1850’s)Limited supply, sold
surplus of what we created
Trade Era
(1920’s-1940)Dale Carnegie – Sales! Influence!
Era of traveling salesmen who focused on price due to product
commoditization
Sales Era
(1960’s-90’s)All about the brand, integrated
marketing, globalization, customer-focused
Marketing Company Era
(1997-2014)CRM, “right message, right
person, right time,” Customized messaging to specific people, Internet!
Social Media!
Relationship Era
![Page 9: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/9.jpg)
@QuinnCW #DSP15
(2015 – Onward)Integrated campaigns
Immersive experiencesNon-interruptive strategies
Un-siloed marketing departmentsPersonalized, long-term relationships
“Marketing first” – Seth GodinAuthenticity – No BS
Truth, Honesty, RealityMore reliance on peer recommendations, less on messaging
Collaboration EraExperiences EraEngagement Era
![Page 10: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/10.jpg)
@QuinnCW #DSP15
“Now, relationships are created with
not people.”
-Jay Baer
![Page 11: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/11.jpg)
@QuinnCW #DSP15
93% of all consumers use search prior to
making a purchase
93%
86% of searchers conduct non-
branded queries
86%
90%+ of buyers click on organic links vs. the sponsored ads
90%
![Page 12: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/12.jpg)
@QuinnCW #DSP15
46%
26%
28%Inspire Me
Educate Me
Answer Me
About.com Study
![Page 13: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/13.jpg)
@QuinnCW #DSP15
nkah c i g
![Page 14: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/14.jpg)
@QuinnCW #DSP15
![Page 15: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/15.jpg)
@QuinnCW #DSP15
nkah c i g
![Page 16: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/16.jpg)
@QuinnCW #DSP15
Ingenious methods of reaching people online to provide them with what
they want, in a way they want it, when they want it, in order to create a
long term, collaborative, and profitable relationship
nkah c i g
![Page 17: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/17.jpg)
@QuinnCW #DSP15
Content marketing is the art of
providing relevant, useful content to your customers
without selling or interrupting them.
Instead of pitching your products or services, you are
delivering information that
makes your customers more informed before
they buy.
If you deliver consistent,
ongoing valuable information to
your customers, they ultimately
reward you with their business
and loyalty.
![Page 18: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/18.jpg)
Humans are searching for that helps
them make an informed decision.
![Page 19: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/19.jpg)
Organizations that provide that information -
![Page 20: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/20.jpg)
@QuinnCW #DSP15
This is a 30 day ROI.
![Page 21: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/21.jpg)
![Page 22: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/22.jpg)
@QuinnCW #DSP15
![Page 23: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/23.jpg)
@QuinnCW #DSP15
There is nothing to do there.
Downtown is not cool.
Scottsdale/Tempe/xyz are so much better.Nothing is open except during work hours.
There is no parking.
Downtown is not a safe place to be.
It is a ghost town.
![Page 24: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/24.jpg)
![Page 25: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/25.jpg)
![Page 26: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/26.jpg)
![Page 27: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/27.jpg)
![Page 28: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/28.jpg)
![Page 29: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/29.jpg)
ThisCouldBePHX.com
![Page 30: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/30.jpg)
![Page 31: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/31.jpg)
![Page 32: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/32.jpg)
@QuinnCW #DSP15
What questions do you get asked
![Page 33: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/33.jpg)
Conversion Optimization
A/B Testing Personalization
SEO Audits
Backlink Analysis
Content Audits
Calls-to-Action
Repurposing
Automation
Personas
![Page 34: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/34.jpg)
@QuinnCW #DSP15
Every moment is a .
![Page 35: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/35.jpg)
@QuinnCW #DSP15
It takes courage to give away something of
value without the expectation of
immediate return
It takes courage to trust that your
customers and prospective
customers will reward you with
attention and sales and loyalty at
some point in the future
It takes courage to play the long
game, not the short game
![Page 36: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/36.jpg)
@QuinnCW #DSP15
When people visit our website or engage with
us online, do we help solve their problems
in the world?
![Page 37: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/37.jpg)
@QuinnCW #DSP15
The companies that truly understand these principles
are the ones doing
![Page 38: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/38.jpg)
@QuinnCW #DSP15
“Waiting for perfect is never as smart as
-Seth Godin
![Page 39: Hacking Human: A New Paradigm for Marketing](https://reader033.vdocument.in/reader033/viewer/2022051617/55a44bf51a28ab93028b4824/html5/thumbnails/39.jpg)
Tweet: NEW Content Marketing book is FREE at http://vert.ms/cmworks #DSP15
vert.ms/cmworks