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Introducing KPP
Better outcomes for mental health service users
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A new approach to planning mental health services
• Locally based• Quality improvement• Service user focused
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Knowing the People Planning
• Accurate up-to-date information
• Improved service performance
• Results evaluated across the service
• Links to other initiatives
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KPP and Let’s get real
Alignment with Real skills and attitudes
Let’s get real
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Background
• Service users, clinicians and families and whanau involved in development
• Tested in the field• 10 key features
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• Relapse prevention plan• Health treatment and advice• Access• Recovery based treatment• Continuity• A personal assessment and treatment plan• Social support
The 10 key features of good service provision
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The 10 key features of good service provision
• Service accountability
• Coordination of services
• Service evaluation
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KPP is easy to use
• Specialised toolkits• Do it yourself• Be your own experts• No special research skills are required• Speedy and responsive• Flexible
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KPP survey
• Personal details• Length of time with service• Admissions and discharges• Plans - crisis and treatment• GP status• Medication• Accommodation• Work or activity• HoNOS(CA)
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Getting started
• Leader or coordinator• Define the group• Toolkit upload• Training/coaching as required
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1. Existing Service UserLookup Service Users based on the NHI NumberUpdate Edit or their details or Discharge them and Save
2. New Service UserEnter New Service Users information here
3. Clinician SummaryDisplays a list of service users assigned to a clinician based on their clinician code. Prints onto one page..
4. Summary ReportSupplies statistical information based on Service users in the Databases e.g. Male/Female %, relapse prevention plan
5. Discharged TableSummary of discharged service users, when a discharge date is entered that service user’s data is deleted from the database and transferred to this sheet
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Step 1 – Choose a NHI & Press NHI Check Step 2 – Update any Details Step 3 – Save and Update
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Step 1 – Enter New Service User Information Step 2 – Fill In Fields Step 3 – Save
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Step 1 – Enter Clinician Code
Step 2 – Summary Appears Ready to Print on 1 Page
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Step 1 – Initial View of the Summary report @ 100% Zoom Step 2 – 2 Other Graphs down the sheet
Step 3 – Ready for Print on 2 Pages
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Step 1 – Table of all discharge Service Users with Treatment Duration calculated in Years
Step 2 – Other Columns Continued
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Using the individual data
• Areas of change are identified• Service user summary generated• Clinician summary generated
immediately
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Using the team and service level data
• Planning cycles• Audits• QI activities• Reporting
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Knowing the People Planning
Questions?