Document #101-0240 1 04/22/2013

Hamilton Hopper Manual

Document #101-0240 2 04/22/2013

CONTENTS

ABOUT THIS MANUAL ................................................................3I. INTRODUCTION .................................................................................................... 4II. CAPACITY .............................................................................................................. 5III. OPERATION ......................................................................................................... 6IV. LOADING AND UNLOADING ........................................................................... 7

To Fill Hopper ............................................................................................................................7To Empty Hopper .......................................................................................................................7

V. MAINTENANCE .................................................................................................... 8VI. TROUBLESHOOTING ........................................................................................ 9VII. SMART HOPPER TROUBLESHOOTING ................................................... 10VIII. HOPPER RUN TEST ........................................................................................11

Hamilton Hopper .....................................................................................................................11Smart Hopper ...........................................................................................................................11Diagram A ................................................................................................................................12

IX. SMART HOPPER HANDHELD ....................................................................... 13Dispensing Coins .....................................................................................................................13Show Counters .........................................................................................................................14Clear Counters .........................................................................................................................14Errors ........................................................................................................................................15

HAMILTON HOPPER .............................................................................................. 16Hamilton Hopper Assembly .....................................................................................................17Hamilton Hopper Assembly Chart ...........................................................................................18Hamilton Hopper Wiring Harness ...........................................................................................19

SMART HOPPER ...................................................................................................... 20Smart Hopper Assembly ..........................................................................................................21Smart Hopper Assembly Chart ................................................................................................22Smart Hopper Wiring Harness .................................................................................................23

HOPPER BOWL ........................................................................................................ 24Hopper Bowl Assembly ...........................................................................................................25

LIMITED WARRANTY AGREEMENT OF HAMILTON MANUFACTURING CORP. ......... 26

Document #101-0240 3 04/22/2013

ABOUT THIS MANUAL

This manual will provide the operator with important information about installing and maintaining the Hamilton Smart Hopper. To obtain assistance from the manufacturer, please call (800) 837-5561 or (419) 867-4858.

When calling for assistance, it is very important to have serial numbers readily available. Please record these numbers in the spaces provided. It is important to account the serial numbers for each hopper.

Hopper Model #________________________________________

Hopper Serial #_________________________________________

Please complete the warranty card, which was included with your machine, and return it to the manufacturer.

Document #101-0240 4 04/22/2013

I. IntroductionThe Hamilton Hopper was not only designed for large quantities of coins, it was also designed to withstand the most rugged of environments. The hopper contains minimal moving parts for reduced wear, virtually zero adjustments, and an all Lexan® and stainless steel construction to weather the harshest of environments. The Hamilton Hopper comes in many different configurations for dispensing a variety of coins and metal tokens. Among the possibilities are coins that range in size from the small U.S. dime to the large 1 1/8” token. Many foreign coins will also work in the Hopper. It is important to specify what type of coin is to be dispensed when ordering so the correct configuration will be shipped to you.

Document #101-0240 5 04/22/2013

II. CAPACITYHamilton Mfg. Corp. produces several different styles of Hoppers to meet the varying demands of Hamilton customers requirements. These Hoppers differ in holding capacity. The Hoppers are shown in the table below, where it is assumed that quarters are being dispensed.

For all of these models, the Hopper reports that it is empty when the coins no longer cover the two sensing plates in the bottom of the Hopper bowl. This usually occurs when there are approximately 70-125 quarter-sized coins remaining. These numbers will vary depending on the actual coins remaining. These numbers will vary depending on actual coin being dispensed. The HTK Smart Hopper also provides a low coin status. This status occurs when only the long sensor is covered.

MODEL # QUARTERS $ QUARTERS CHANGER APPLICATIONHSH 4800 $1,200 Most Changers

HSH-A 3200 $800 Auto CashiersHSH-60Q 2400 $600 ER-60 ChangersHSH-XT-Q 8000 $2,000 2000V Changers

SMART 4800 $1,200 HTK ONLY

Document #101-0240 6 04/22/2013

III. OPERATIONTo dispense the coins, the Hopper uses a Coin Wheel mounted to the Hopper Motor. This Coin Wheel is a round disc with semi-circular cutouts arranged around the outer edge. As the wheel rotates with the motor, coins fall into the cutouts and are lifted past the count switch and through the exit chute. If coins are picked up in every cutout, a dispensing rate of 5 coins per second is achieved.The Coin Counting Mechanism utilizes a pair of switches that are actuated by coins as they exit the Hopper. One switch directly triggers the 120VAC counter mounted on the Hopper. The other switch manipulates the controllers “Coin Drop” input. The normally closed contacts are opened as a coin passes under the switch. This opening of the “Coin Drop” circuit is observed as a coin vends.The Coin Level Mechanism takes advantage of the conductivity of metallic coins. Since the Coin Wheel is connected to earth, and logic grounds through the case of the motor, a connection can be made from the Coin Wheel through the coins to the stainless sensing that are connected to the Controller. When the coins no longer touch the sensing strips, the circuit is open and the Hopper is observed as empty. When the Hopper does go empty, there will still be approximately 70-125 quarter sized coins left in the Hopper Bowl. Note: this number will vary based on the coin size being dispensed. Diagram A on page 12 indicates where the “Manual Run” Toggle Switch is located. Also pictured in Diagram A this the bracket that encases the Toggle Switch. There is also a thumbscrew that fits into this bracket and prevents the switch from being activated. The thumbscrew must be removed and the Toggle Switch flipped to its “ON” position. To stop the motor, turn the “Manual Run” Toggle Switch back to its “OFF” position and re-insert the thumbscrew. Note: In several of Hamilton’s changers the main harness has a single quick disconnect connector that disables the hopper run switch. If the manual run switch is required connect connector, otherwise it is Hamilton’s recom-mendation that the connector should remain disconnected when hopper run switch is not required.

The “Smart Hopper” has a few variations. The first one is that the Smart Hopper only has “ONE” coin count-ing this switch. This is the switch that manipulates the controllers “Coin Drop” input. The second switch on the Smart Hopper is not required because there is no counter on the hopper. The other variation is there is no “Manual Run” Toggle Switch, therefore shown on Diagram A on page 12 will show where to connect the Hand-held. The Handheld function allows one to conduct a “Manual Run”, show counters, clear counters, and conduct maintenance (clear errors).

Document #101-0240 7 04/22/2013

IV. LOADING AND UNLOADINGTo Fill HopperTo fill the Hopper with coins, tilt the Hopper partially towards you and insert the Hopper Load Rivet through the hole in the Hopper bracket. (Refer to Diagram A on page 12). Pour coins into the top of the Hopper. Hop-per may also be removed to be filled as well. Note: Hopper will become heavy when attempting to put Hopper back in machine. Note: When filling hopper make sure the coin baffle is pushed down.

CAUTION! Use only clean , dry coins. Remove all debris from coins before loading into Hopper.

To Empty HopperTilt the Hopper all the way towards you and dump the coins into a container. Note: This process can make the container heavy and hard to handle. Therefore, turn off power to machine,and disconnect harness. Then tilt hopper back, while tilting back lift hopper rod out of hopper bracket. With the container on the floor dump coins into container.

Document #101-0240 8 04/22/2013

V. MAINTENANCEThe plastic parts in the Hopper are formed of Lexan®. GE’s recommendation for cleaning the plastic parts is to use normal household cleaners. DO NOT USE; gasoline, high alkaline solutions, benzene acetone, carbon tetrachloride, methyl ketone, muraitic acid, or electrical contact cleaner as THEY WILL DAMAGE THE PLASTIC.

CAUTION: This Hopper DOES NOT NEED TO BE OILED. Oil causes dirt to accumulate and certain oils may damage the plastic components. Any lu-brication in the Hopper can result in a faulty payout.

It is recommended that the Hopper is cleaned on a monthly basis,but this may vary depending on circumstances and usage. Disassembly of the Hopper is required for proper cleaning.

CAUTION: Disconnect all power to the machine and remove the Hopper before attempting any service.

To remove the Hopper from the machine and clean it, follow the steps below:

1. Empty all the coins from the Hopper.

2. Disconnect all power from the machine.

3. Unplug the Main Harness from the bottom of Hopper.

4. Tilt the top of the Hopper backwards slightly, then lift up and forward to remove the Hop-per Assembly from the cabinet.

5. Use a Phillips screwdriver to remove (4 or 8) #8 x 1/4” self-tapping screws that hold the cover on to the Outer Housing.

6. Note: If applicable remove the hopper rod (handle) by removing the (2) 1/4 x 20 screws.

7. Swing the Coin Baffle up and out of the Outer Housing.

8. Remove the Coin Baffle from the Outer Housing .

9. Sweep all debris out of the Hopper with a CLEAN paintbrush.

10. Dampen a cloth and apply a household cleaner to all surfaces inside the Coin Bowl. Scrub if required.

11. Dampen a clean cloth and wipe up any remaining residue.

12. Reassemble the Coin Hopper and re-install into the machine.

13. Restore power to the machine.

Document #101-0240 9 04/22/2013

VI. TROUBLESHOOTING

SITUATION PROBABLE CAUSE CORRECTION

Wash prices set incorrectly Check wash prices

Perform HOPPER RUN TEST (See page 11)

Contact the manufacturer for assistance

Coin or foreign material lodged in HOPPER Clear obstruction in HOPPER

Broken connection in wire between CONTROLLER and HOPPER motor

Locate and repair connection

Output missing from CONTROLLER Contact the manufacturer for assistance

Foreign material in HOPPER Remove foreign material

Output weak from CONTROLLER Contact the manufacturer for assistance

Wash prices set incorrectly Check wash prices

Coins fall back into HOPPER after counting Perform HOPPER RUN TEST (See page 11)

CPU misreads coin count Contact the manufacturer for assistance

Error detected by CONTROLLER Check error message on CONTROLLER and refer to CONTROLLER Manual.

HOPPER not counting coins

Underpayment of change, CONTROLLER does go into “OUT OF SERVICE”

Overpayment of change

HOPPER does not run at all to pay back change

HOPPER runs slowly

Underpayment of change, CONTROLLER does not go into “OUT OF SERVICE”

Document #101-0240 10 04/22/2013

VII. Smart Hopper Troubleshooting

Handheld Port: This port allows a user to connect the Handheld to the hopper and clear an error. Note:

TXD: Sending Status of Hopper to Controller. The status can indicate that the hopper is idle or in an error state. The TXD status led indicator is Green.

RXD: Controller is requesting the status of the hopper or is sending a command for a payout. The RXD status led indicator is Red.

Empty 1: Displays that the status that the hopper is low. This can also be considered warning indicator. The Empty 1 indicator is Yellow

Empty 2: Displays the status that the hopper is empty. This is considered a hard error and therefore, coins will not be dispensed until issue is resolved. The Empty 2 indicator is Yellow.Note: In this state both Empty 1 and Empty 2 will have their indicator led’s on.

Drop: Indicates the status of coin switch. In a normal state the led is off. When a payout is in progress the Drop led will flash once for each coin that is dispensed from the Hopper. If a coin is stuck under the switch with the switch in the up position the Drop indicator will stay on steady until issue is resolved. The Drop led indicator is Yellow.

Address: This is pre-set by the factory when machine is built. The address dip switches defines the hopper ad-dress which is critical when setting hopper contents and change rules in the controller. Example with all three of the dip switches in the “Up” or “Off” position this defines the hopper with address 1. When dip switch 1 is in the “Down” or “On” and the other two dip switches in the “Off” position this defines the hopper with address 2.

Diag: When the led is on solid there are no errors or in an idle state. When a Hopper error occurs the status of the DIAG led will change from solid to flashing a number of times, followed by a short pause. The number of flashes will indicate the error that has occurred. For example. The DIAG. will flash twice and then a short pause. Flash twice again and a short pause. The 2 flashes indicate the error of unexpected coin drop. The DIAG led is green

2 Flashes = Unexpected Coin Drop 3 Flashes = Hopper Coasting4 Flashes = Hopper TimeOut 5 Flashes = Drop Switch Stuck 6 Flashes = Watchdog Reset

Power: This indicates that there is power at the Hopper. The Power led is Red

Document #101-0240 11 04/22/2013

VIII. HOPPER RUN TESTThe Hopper Run Test is a test that can be used to determine if a Hopper is counting coins correctly.

Hamilton Hopper 1. Obtain a large number of coins (500 if possible) that the Hopper is configured to dispense, and count them carefully to determine the exact number of coins. 2. Empty Hopper completely and make note of the count on the Hopper’s mechanical counter. 3. Dump in all of the counted coins and turn the Manual Run Switch to the “ON” position. Run the Hopper until every coin has been dispensed. 4. Check to see if the Hopper’s mechanical counter matches the previous count plus the number of coins that were just dispensed. 5. Repeat the test as necessary.

Smart Hopper 1. Obtain a large number of coins (500 if possible) that the Hopper is configured to dispense and count them carefully to determine the exact number of coins. 2. Empty Hopper completely. 3. Connect Handheld to Hopper. 4. Press F2 to display “Show Counters”. Make note of the “Temp” number. 5. Dump in all of the counted coins 6. Press F1 to display “Manual Run” options. 7. Press F2 to determine the amount of coins to be dispensed in “Edit Dispense #”. Then using the keypad numbers enter the amount of coins to be dispensed. (i.e. 250) 8. Press F1 to “Dispense XXX” 9. Hopper will dispense the selected amount of coins 10. Once dispensing is complete then Press F2 to display “Show Counters” 11. Check the “Temp” totals to verify the correct count.

Document #101-0240 12 04/22/2013

Diagram A

Document #101-0240 13 04/22/2013

IX. SMART HOPPER HANDHELDThis section will allow one to navigate through the handheld connected to a Smart Hopper to conduct one of the following processes; dispense coins, display counters, clear counters, or clear errors.

Model:SmartHopper Version:2.02 Address1

F1ManualRun F2ShowCounters F3ClearCounters F4Maintenance

Dispensing CoinsPressF1forManualRunNextscreendisplay:

F1DispenseX F2EditDispense# F3Run15seconds ESC=Back1-9

PressF1toDispenseXNextscreendisplays:

DispensingXcoins Payoutcomplete

ESC=Back1-9F1=X

Pressing F1 again will dispense the same amount of coins. Pressing a number on the keypad from 1-9 will auto-matically dispense that numeric value.

PressF2toEditDispense#Nextscreendisplays:

CoinstoDispense X

ESC=Back

The value that can be added can be 0 to 250. Once your selection is complete select right arrow to save your choice. Once one saves their choice this now populates F1 Dispense X. (i.e 250 coins now displays F1 Dispense 250).

Document #101-0240 14 04/22/2013

PressF3forRun15secondsNextscreendisplays:

RunMotor15Seconds MotorisON

ESC=ABORT

Whenmotorstops.Nextscreendisplays: RunMotor15Seconds MotorisOFF

ESC=Back

Show CountersPressF2todisplaycountersNextscreendisplays:

TempCNT=XXX PermCNT=XXX

Runtime=XXXXX

Clear CountersPressF3toclearcountersNextscreendisplays:

ClearCounters Areyousure(Y/N)?

PressYtoclearcountsNextscreendisplays:

CountsCleared!

AfteracoupleofsecondsthescreenwillautomaticallygobacktomainmenuNote:Clearingcountsonlyclearsthe“TempCNT”.ThePermCNT’sarenon-resettable

PressNtonotclearcountsThescreenwillautomaticallygobacktomainmenu.

Document #101-0240 15 04/22/2013

ErrorsPressF4forMaintenancePressF2forErrorInfoNextpagedisplays:

MaxDrops=1 F2ErrorHistory

MaxDrops:Themaximumnumberofunexpectedcoinsdropsbeforetriggeringunexpectedpayouterror

PressF2forErrorHistoryNextscreendisplays: ERR2=X ERR3=X ERR4=X ESC=Back

Selectingtheright>advancestothenextpageNextpagedisplays:

ERR5=X ERR6=X

ESC=Back

ERR2=UnexpectedCoinDrop ERR3=HopperCoasting ERR4=HopperTimeout ERR5=DropSwitchStuck ERR6=WatchdogReset

PressF3toclearerrorPressingF3willautomaticallycleartheerrorontheHopper

Document #101-0240 16 04/22/2013

HAMILTON HOPPER

Document #101-0240 17 04/22/2013

Hamilton Hopper Assembly

Document #101-0240 18 04/22/2013

Hamilton Hopper Assembly Chart

Document #101-0240 19 04/22/2013

Hamilton Hopper Wiring Harness

Document #101-0240 20 04/22/2013

SMART HOPPER

Document #101-0240 21 04/22/2013

Smart Hopper Assembly

Document #101-0240 22 04/22/2013

Smart Hopper Assembly Chart

Document #101-0240 23 04/22/2013

Smart Hopper Wiring Harness

Document #101-0240 24 04/22/2013

HOPPER BOWL

Document #101-0240 25 04/22/2013

Hopper Bowl Assembly

Document #101-0240 26 04/22/2013

LIMITED WARRANTY AGREEMENT OF HAMILTON MANUFACTURING CORP.

Hamilton Manufacturing Corp., an Ohio Corporation, (“Seller”) warrants to Purchaser that all new equipment shall be free from defects in material and factory workmanship for a period of one (1) year from the original shipping date. Hamilton Manufacturing Corp. further warrants if any part of said new equipment in Seller’s sole opinion, requires replacement or repair due to a defect in ma-terial or factory workmanship during said period, Seller will repair or replace said new equipment. Purchaser’s remedies and the liabilities and obligations of Seller herein shall be limited to repair or replacement of the equipment as Seller may choose, and Seller’s obligation to remedy such defects shall not exceed the Purchaser’s original cost for the equipment. Purchaser EXPRESSLY AGREES this is the EXCLUSIVE REMEDY under this warranty. There are no other express or implied war-ranties which extend beyond the face hereof. All warranty repair service must be performed by either a Factory Trained Service Representative or HAMILTON MANUFACTURING CORP., 1026 Hamilton Drive, Holland, Ohio 43528 PHONE (419) 867-4858 or (800) 837-5561, FAX (419) 867-4867.

The limited warranty for new equipment is conditioned upon the following:

1. The subject equipment has not, in the Seller’s sole opinion, been sub-jected to: accident, abuse, misuse, vandalism, civil disobedience, riots, acts of God, natural disaster, acts of war or terrorism.

2. The Seller shall not be liable for any expense incurred by Purchaser incidental to the repair or replacement of equipment and Purchaser shall assume full responsibility for any freight or shipping charges.

3. The coverage of this warranty shall not extend to expendable parts.4. Purchaser shall have a warranty registration card on file with Seller

prior to any claim in order for warranty protection to apply.5. No warranty coverage is applicable to any equipment used for cur-

rency other than that specified at the time of the purchase.6. Seller expressly disclaims any warranty that counterfeit currency will

not activate said equipment.7. Seller expressly disclaims any warranty for any losses due to bill ma-

nipulation or theft or loss of cash under any circumstances.8. Use of the equipment for anything other than its intended and designed

use will void the Limited Warranty Agreement. Use of equipment for anything other than its intended and designed use includes, but is not limited to, downloading software/applications not certified by Seller such as e-mail, spyware, screen savers, viruses, worms, third party software, web search engines, cookies, spam, desktop applications, games, web surfing, etc.

Seller further warrants all repair or service work performed by a factory trained representative or Hamilton Manufacturing Corp. for a period of ninety (90) days from the date the repair or service work was performed. Purchaser’s remedies and the liabilities and obligations of Seller herein shall be limited to repair or replacement of equipment as Seller may choose, and Seller’s obligation to remedy such defects shall not exceed the Purchaser’s depreciated value of the equipment. Purchaser EXPRESSLY AGREES this is an EXCLUSIVE REMEDY under this warranty. There are no other express or implied warranties on repair or service work performed by a factory trained representative or Hamilton Manufacturing Corp. which extend beyond the face hereof.

Document #101-0240 27 04/22/2013

The limited warranty for repair and service work is conditioned upon the following:

1. The subject equipment has not, in the Seller’s sole opinion, been sub-jected to: accident, abuse, misuse, vandalism, civil disobedience, riots, acts of God, natural disaster, acts of war or terrorism.

2. The Seller shall not be liable for any expense incurred by Purchaser in-cidental to the repair or replacement of equipment and Purchaser shall assume full responsibility for any freight or shipping charges.

3. The coverage of this warranty shall not extend to expendable parts.4. Purchaser shall have a warranty registration card on file with Seller

prior to any claim in order for warranty protection to apply.5. No warranty coverage is applicable to any equipment used for cur-

rency other than that specified at the time of the purchase.6. Seller expressly disclaims any warranty that counterfeit currency will

not activate said equipment.7. Seller expressly disclaims any warranty for any losses due to bill ma-

nipulation or theft or loss of cash under any circumstances.8. No person or entity other than a factory trained representative or Ham-

ilton Manufacturing Corp. has performed or attempted to perform the subject repair or service.

9. Using equipment which has been serviced or repaired for anything other than its intended or designed use such as downloading software applications not certified by Seller will void the Limited Warranty Agreement. This includes software/applications such as e-mail, spy-ware, screen savers, viruses, worms, third party software, web search engines, cookies, spam, desktop applications, games, web surfing, etc.

THIS AGREEMENT IS MADE WITH THE EXPRESS UNDERSTANDING THAT THERE ARE NO IMPLIED WARRANTIES THAT THE EQUIPMENT SHALL BE MERCHANTABLE, OR THAT THE GOODS SHALL BE FIT FOR ANY PARTICULAR PURPOSE. PURCHASER HEREBY ACKNOWLEDGES THAT IT IS NOT RELYING ON THE SELLER’S SKILL OR JUDGMENT TO SELECT OR FURNISH EQUIPMENT SUITABLE FOR ANY PARTICULAR PURPOSE AND THAT THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THAT WHICH IS DESCRIBED HEREIN.

The Purchaser agrees that in no event will the Seller be liable for direct, indirect, or con-sequential damages or for injury resulting from any defective or nonconforming new, repaired or serviced equipment, or for any loss, damage or expense of any kind, including loss of profits, busi-ness interruption, loss of business information or other pecuniary loss arising in connection with this Limited Warranty Agreement, or with the use of, or inability to use the subject equipment regardless of Sellers knowledge of the possibility of the same.

Document #101-0240 28 04/22/2013

1026 Hamilton DriveHolland, OH 43528

Sales Phone: (888) 723-4858 Sales Fax: (419) 867-4850Customer Service Phone: (800) 837-5561 Customer Service Fax: (419) 867-4857

Parts Phone: (866) 835-1721 Parts Fax: (419) 867-4867Website: http://www.hamiltonmfg.com

Email Addresses: service@hamiltonmfg.comsales@hamiltonmfg.comparts@hamiltonmfg.com

Hamilton Manufacturing Corp.