handbook on internet protocol-based networks and related topics
TRANSCRIPT
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I n t e r n a t i o n a l T e l e c o m m u n i c a t i o n U n i o n
A Handbook on
Internet Protocol (IP)-Based
Networks and Related Topics
and Issues
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I n t e r n a t i o n a l T e l e c o m m u n i c a t
A H
Internet Protoco
Networks and Re
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http://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQuestions/Question_13/QIndex.html
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Preface
The use of Internet Protocol (IP)-based technologies is now a strategic
development and use of telecommunication networks. Consequently, there
ITU members in the policy and regulatory issues related to the growth of I
as the Internet, and their convergence with other networks. One example
Voice over IP (VoIP), which has given rise to a number of recent national
and decisions. We are also witnessing a growing interest in the policy andof next-generation networks (NGNs), a key standardization activity in IT
media platforms, such as delivery of television over broadband networks,
policy and regulatory reviews spanning what were previously different s
result in new challenges for national policy makers and regulators and there
build international dialogue on these issues, including the sharing of n
approaches as well as assistance in capacity building for developing eco
opportunity not only to find common technical approaches, as in ITU's sta but also to discuss and share common policy and regulatory approach
network security.
At its session from 5 to 16 May 2003, the ITU Council discussed and
several countries for ITU-T, in collaboration with ITU-D, to develop an
advise Member States, especially developing countries, on the managem
names and related issues.
A project team was duly created and worked by correspondence. Numer
received from entities that are key players in IP-based network develo
members and non-members of ITU.
The result of the project team's work was presented to the ITU Council in
publication.
We wish sincerely to thank the co-chairmen, Ms Fiona Alexander of
Mr Nabil Kisrawi of the Syrian Arab Republic, the members of the project t
the work and Mr Richard Hill and Mr Désiré Karyabwite who provided sec
as Ms Maite Comas Barnes and Ms Martine Métral who assisted the secreta
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Foreword
As the use of IP-based networks, including the Internet, continues to grow a
dialogue on the roles and responsibilities of all stakeholders involved
innovation and use of these networks intensifies. The Internet and the appl
become of crucial importance to the economic, social and political develop
particular developing countries, as the global community seeks to use the In
a way to help provide digital opportunities for all. As a result, issues o
management, standardization and governance represent some of the most cvariety of international, regional and national forums, including the United
on the Information Society (WSIS). The results of these debates are likely t
contents of this handbook and readers of this handbook are invited to foll
issues.
With this in mind, the project team worked diligently to provide a factual, u
IP-based networks, including the Internet, work today, as well as some o
associated with the proliferation of these networks. We hope that ITU Me
Members as well as the larger global community find this handbook useful a
and national deliberations continue.
Additionally, we would like to express our most sincere thanks to the mem
who contributed to the success of this effort. Special thanks are owed to Ri
the ITU-T secretariat, and Désiré Karyabwite, representing the ITU-D sec
dedication and expertise the completion of this handbook would not have be
Fiona Alexander Na
Co-Chairman, IP-based Co
Networks Handbook Project Team NePr
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A Handbook on Internet Protocol (IP)-Based Netw
Related Topics and Issues
Table of contents
1 Introduction .......................................................................................
1.1 Purpose and scope .................................................................
2 General background..........................................................................
2.1 Snapshot of today's telecommunications environment .........
2.2 Internet Protocol (IP)-based networks...................................
2.2.1 Public versus private networks..............................................
2.3 What is "the Internet"? ..........................................................
2.4 Some of the relevant organizations .......................................
2.4.1 International Telecommunication Union (ITU) ....................
2.4.2 Internet Architecture Board (IAB) and Internet Engineeri
(IETF) ....................................................................................
2.4.3 International Organization for Standardization (ISO)...........
2.4.4 Internet Corporation for Assigned Names and Numbers (ICA
2.4.5 Regional Internet registries (RIRs)........................................
2.4.6 Root server operators.............................................................
2.4.7 Internet service providers (ISPs) ...........................................
3 Key policy questions associated with the general use of IP-based
3.1 Universal access/service provisions ......................................
3.2 Consumer protection .............................................................
3.3 Supervision of dominant market player(s) ............................
3.4 Emergency services ...............................................................
3.5 Access for disabled persons...................................................
3.6 Security and privacy ..............................................................
3 7 All ti f
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4.3.4 Internationalized domain names (IDN) .................................4.4 International Internet connectivity ........................................
4.4.1 International traffic exchange................................................
4.4.2 ITU-T Study Group 3 work...................................................
5 Convergence issues, including technical and policy relationship
converging networks..........................................................................
5.1 National sovereignty and international interoperability ........
5.2 Technological neutrality of policies ......................................
5.3 Interoperability ......................................................................
5.4 ENUM ...................................................................................
5.5 "IP telephony" .......................................................................
6 Use of IP-enabled applications .........................................................
6.1 E-learning and other uses of Internet in education................
6.2 E-government ........................................................................
6.3 E-health..................................................................................
6.3.1 E-health applications .............................................................
6.3.2 Retrieval of health and medical information by citizens and
6.3.3 Case studies and current standardization work .....................
6.4 E-commerce...........................................................................
6.5 E-agriculture ..........................................................................
6.6 E-broadcasting: broadcasting over the Internet .....................
6.6.1 Broadcasting of radio programmes .......................................6.6.2 Video streaming.....................................................................
6.6.3 Web/netcasting ......................................................................
6.6.4 Narrowcasting........................................................................
6 6 5 S l k
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1 Introduction
1.1 Purpose and scope
The purpose of this handbook is to inform Member States, especially deve
issues related to Internet Protocol (IP)-based networks, including the m
domain names and related issues.
The information presented is based on existing ITU material and input f
project team created to produce the handbook. The material presented doesof ITU members or the ITU as an institution, but instead attempts to portray
of some of the relevant current structures, institutions and issues associated
networks.
The intended audience is policy makers at the national level, mainly in dev
are or may be called upon to influence or to decide national policies
international policies with respect to the use of IP-based networks and/or IP
The main text of the handbook has been kept short, consisting essentia
references to more detailed material contained in separate, attached docu
been chosen in order to enhance the completeness of the handbook.
The structure and methodology of the subsequent sections are:
1) General background: provides a description of today's informati
technologies (ICT) sector well as some of the key actors in this area.
2) Public interest issues associated with the use of IP-based networks: p
the issues that may be relevant at the national level in order to develo
will enable an environment in which IP-based networks and ser
effectively at national and international levels and in the public interes
3) Technical management and coordination: provides a discussion of th
issues that may be relevant at the national level as well as the
international level.4) Convergence issues: provides a discussion of the issues that may aris
of voice and data technologies.
5) Use of IP-enabled applications: provides information on the actual o
IP-based networks.
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2 General background
This is a general background section that provides the reader with a baselin
of the Internet Protocol (IP)-based networks used as a vehicle for ICT requ
some of the organizations that are key global and/or regional actors in this ar
Some general data on how different countries have approached certain iss
responses to a survey conducted specifically for this handbook: see TS
responses to it at:
• http://www.itu.int/itudoc/itu-t/ip-polic/question/
2.1 Snapshot of today's telecommunications environment
It is widely believed that telecommunication infrastructure and networks ha
of economic growth and social development for many decades and will
telecommunications environment, however, is currently, and has been for
state of change induced by technology advances, deregulation, privatizatio
competition. Changes have occurred and continue to occur from both the p
points of view. From the policy point of view, we have moved from a s
State-controlled monopolies to a system based mainly on competitive, priv
supervised for some of their activities by national regulators. From the tech
we have moved from a system in which most revenues were derived from lo
slowly-evolving voice services based on fixed lines, to a system in which
derived mostly from fast-changing telecommunication services and applica
IP-based technologies.
Despite these perpetual changes, general agreement exists amongst ITU m
the role of an enabling environment for ICT development. Readers may be
the Final Report of ITU-D Study Group 1 on the Promotion of Infrastructure
in Developing Countries which can be found at:
• http://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQ
Question_13/QIndex.html
Global trends in reform have been well summarized and discussed in d
reports on "Trends in Telecommunication Reform". See:• http://www.itu.int/ITU-D/treg/
2.2 Internet Protocol (IP)-based networks
There are many ways to characterize networks: on the basis of their logical
b d ) h i l l (h b d k b i )
http://www.itu.int/itudoc/itu-t/ip-polic/question/http://www.itu.int/itudoc/itu-t/ip-polic/question/http://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQuestions/Question_13/QIndex.htmlhttp://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQuestions/Question_13/QIndex.htmlhttp://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQuestions/Question_13/QIndex.htmlhttp://www.itu.int/ITU-D/treg/http://www.itu.int/ITU-D/treg/http://www.itu.int/ITU-D/treg/http://www.itu.int/ITU-D/study_groups/SGP_1998-2002/SG1/StudyQuestions/Question_13/QIndex.htmlhttp://www.itu.int/itudoc/itu-t/ip-polic/question/
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notion was captured in a definition by the United States Federa
(Resolution 1995), as submitted to the United Nations Working Group o
with a proposed amendment to reflect the evolving nature of the Internet2.
The connectionless packet-switched nature of IP-based networks is cer
feature with merits and disadvantages, but it is a less important distinguishin
historical features, which were:
a) Intelligence at the edges (also known as the "hourglass" architecture
National Research Council's The Internet's Coming of Age (Nationa
puts the matter: "As a consequence of this hourglass-shaped architec
takes place at the edge of the network, through software running on dnetwork and using open interfaces. By contrast, the PSTN [traditional
designed for very unintelligent edge devices – telephones – and fu
sophisticated core that provides what are termed "intelligent facilitie
true, but is now becoming less the case and the ultimate goal of NGN,
packet-based network, is to combine both intelligence at the edges and
b) Dynamic routing, known as the robustness principle. As the sa
robustness principle is arguably the single most important enablinInternet. It was initially adopted for the ARPANET in order
unpredictably changing topologies anticipated for defense application
reconfiguration) and then for the Internet in order to accommodate in
set of networks built by multiple implementers out of comp
implementations (i.e. heterogeneity of devices and technologies). I
requirements, the Internet accommodates decentralized manage
accordingly – evolution."
Furthermore, it should be noted that certain IP-based applications (in pa
worldwide web) make extensive use of name resolution services provided
System (DNS). The DNS is a highly distributed hierarchical database,
redundant main authoritative servers to provide details of individual doma
the DNS relies on "root servers" at the top of the naming hierarchy;
considered to be critical central resources for the DNS. From an operati
computers providing the DNS are decentralized (the root servers ar
authoritative sourcing of the DNS is centralized from a data management pservers contain identical copies of data obtained from a unique central sou
the root server system (albeit only for the specific purpose of host naming)
There is no equivalent for most other network technologies.
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According to the features described above, IP-based networks were describ
networks", in which innovation can take place "at the edges" without any ne
network.
Historically, this approach made sense, since it would have been difficult to
architecture if many different networks all had to be modified to s
Internetworking. The notion of layering was introduced to describe the
services over and above the actual communications capabilities. Indeed, the
individual networks was another example of this approach, since no chang
were required to participate (via a router) in the nascent Internet. More rece
raised that applications could be developed in a more integrated fashion wunderlying networks. These integrated applications may still be considere
not embedded in NGNs, provided that the applications could interoperate w
support the end application.
2.2.1 Public versus private networks
A public network is one that can be accessed by any user, while a private n
can only be accessed by some restricted group of people, typically employecompany.
Most countries distinguish public networks from private networks an
regulatory provisions to the two, in the sense that few, if any, regulatory pro
networks and then only in the case of use of part of these networks by the pu
IP-based networks can be public or private. What is usually referred to as "
complex collection of public and private networks, in which portions of t partially accessible to the public (for example, to access a private group's w
to such a group).
2.3 What is "the Internet"?
There are many descriptions that seek to answer the question: "What
following technical definition has been adopted by ITU-T Study Group
Y.101 on Global Information Infrastructure terminology:
"A collection of interconnected networks using the Internet Protoco
function as a single, large virtual network."
As a result of Phase 1 of the United Nations World Summit on the Inform
W ki G I t t G (WGIG) t d d d
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2.4.1 International Telecommunication Union (ITU)
The International Telecommunication Union (ITU), established in 1865
intergovernmental organization responsible for telegraphy, became later ththe United Nations system for telecommunication services3, 4. It serves as an
organization within which governments and the private sector work togethe
the Union as embedded in the ITU Constitution, Article 1, provisions 2 to 1
the Union – Radiocommunication (ITU-R), Telecommunication Standa
Telecommunication Development (ITU-D) – work today to build
telecommunication networks and services. They are supported in tha
Secretariat, which includes a Strategy and Policy Unit (SPU). The activities of telecommunication, including treaties on radio spectrum issues (the Rad
international telecommunications (the International Telecommunication Reg
approval of recommendations in order to ensure the seamless interworkin
equipment and systems on a global basis, the adoption of operational proc
growing array of wired and wireless services, and the design of pr
telecommunication infrastructure in the developing world.
The ITU Radiocommunication Sector has the following functions and struct"The functions of the Radiocommunication Sector shall be, bearing
concerns of developing countries, to fulfil the purposes of the Union,
this Constitution, relating to radiocommunication: by ensuring the rati
and economical use of the radio-frequency spectrum by all radioc
including those using the geostationary-satellite or other satellite
provisions of Article 44 of this Constitution; and by carrying out
frequency range and adopting recommendations on radiocommunicati
The ITU Telecommunication Standardization Sector has the following funct
"The functions of the Telecommunication Standardization Sector shal
particular concerns of the developing countries, to fulfil the purposes
telecommunication standardization, as stated in Article 1 of this C
technical, operating and tariff questions and adopting recommendatio
to standardizing telecommunications on a worldwide basis."
The ITU Telecommunication Development Sector has the following functio
"The functions of the Telecommunication Development Sector shall
of the Union as stated in Article 1 of this Constitution and to disch
sphere of competence, the Union's dual responsibility as a United Na
and executing agency for implementing projects under the Unite
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"The activities of the Radiocommunication, Telecommunicatio
Telecommunication Development Sectors shall be the subject of
regard to matters relating to development, in accordance with the relConstitution."
Within the foregoing framework, the specific functions of the Telecomm
Sector shall be to:
"a) raise the level of awareness of decision-makers concerning
telecommunications in the national economic and social develop
provide information and advice on possible policy and structura
especially by means of partnership, the development, expans
telecommunication networks and services, particularly in developin
account the activities of other relevant bodies, by reinforcing capabilit
development, planning, management, resource mobilization, and res
c) enhance the growth of telecommunications through coop
telecommunications organizations and with global and regional
institutions, monitoring the status of projects included in its deve
ensure that they are properly executed; d) activate the mobilization assistance in the field of telecommunications to developing coun
establishment of preferential and favourable lines of credit and coope
and regional financial and development institutions; e) promote and
to accelerate the transfer of appropriate technologies to the developing
changes and developments in the networks of the developed c
participation by industry in telecommunication development in de
offer advice on the choice and transfer of appropriate technology; g) o
sponsor studies, as necessary, on technical, economic, financial, ma
policy issues, including studies of specific projects in the field of
collaborate with the other Sectors, the General Secretariat and oth
developing a general plan for international and regional telecommuni
facilitate the coordination of their development with a view
telecommunication services."
The work of ITU promotes and coordinates the development an
telecommunication infrastructures, including those over which IP-ba
description of ITU's work with respect to IP-based networks can be found at
• http://www.itu.int/osg/spu/ip/index.phtml
For more information on ITU in general, see:
http://www.itu.int/osg/spu/ip/index.phtmlhttp://www.itu.int/osg/spu/ip/index.phtmlhttp://www.itu.int/osg/spu/ip/index.phtml
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The IETF working groups are grouped into areas, and managed by area di
are members of the Internet Engineering Steering Group (IESG). Providin
is the Internet Architecture Board (IAB). IAB also adjudicates appeals whagainst IESG. IAB and IESG are chartered by the Internet Society (ISOC)
General Area Director also serves as the chair of IESG and IETF, and is a
IAB.
For more information, see:
• http://www.ietf.org
There is good collaboration between both ITU-T and ITU-R on one hand a
particular, relevant IETF outputs are referenced in ITU recommendations. T
other standards development organizations (SDOs).
2.4.3 International Organization for Standardization (ISO)
The International Organization for Standardization develops a wide range o
well-known example related to IP-based networks is ISO 3166, which de
used in country code top level domain names (ccTLDs); see:
• http://www.iso.org/iso/en/prods-services/iso3166ma/index.html
There is close collaboration between ITU and ISO/IEC in many domains.
2.4.4 Internet Corporation for Assigned Names and Numbers (ICAN
The Internet Corporation for Assigned Names and Numbers (ICANN) is a
headquartered in the United States, that performs functions with respect
addresses, under a memorandum of understanding (MoU) with the Unite
Commerce.5 Specifically, ICANN deals with issues related to IP address spidentifier assignment, generic (gTLD) and country code (ccTLD) top-lev
management, and root server system management functions. ICAN
internationally diverse Board of Directors named by a Nominating Committ
by the ICANN constituencies described below, is responsible for coordina
the technical elements of the Domain Name System (DNS) to ensure unive
all users of the Internet can find all valid addresses, as well as certain
aspects of the domain name business.
ICANN's structure consists of three supporting organizations and five advi
propose policies for consideration by the ICANN Board of Directors. These
The Address Supporting Organization (ASO). ASO comprises the five reg
(RIRs), that collectively share a global responsibility delegated to them for
http://www.ietf.org/http://www.ietf.org/http://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.iso.org/iso/en/prods-services/iso3166ma/index.htmlhttp://www.iso.org/iso/en/prods-services/iso3166ma/index.htmlhttp://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.iso.org/iso/en/prods-services/iso3166ma/index.htmlhttp://www.ietf.org/
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The Governmental Advisory Committee (GAC). GAC is a forum, open to g
economies, through which their representatives provide non-binding advice
public policy issues related to the technical management of the DNS. Sorganizations currently participate as observers, for example ITU, WIPO and
The Root Server System Advisory Committee (RSSAC). RSSAC is resp
ICANN Board about the operation of the DNS root name servers. They con
on a variety of topics including the operational requirements of the root na
hardware capacities, operating systems and name server software version
and physical environment.
The Security and Stability Advisory Committee (SSAC). The role of SSAC
community and Board on matters relating to the security and integrity of th
address allocation systems. Among other things, SSAC gathers and articula
to those engaged in the technical revision of the protocols related to the DN
and those in engaged in operations planning.
The At-Large Advisory Committee (ALAC). ALAC is responsible for p
involvement and informed participation in ICANN of the global individual and to provide an end-user perspective on ICANN activities that affect indiv
It should be noted that in addition to a memorandum of understanding
Department of Commerce (DOC), ICANN performs the Internet Assi
(IANA) functions under a separate contract with DOC. These functions inc
administrative functions associated with root management, coordination
technical protocol parameters, and allocation of Internet numbering reso
IANA functions contract, ICANN receives change requests and makes recwhich has the operational oversight and policy responsibility for the auth
DOC then directs VeriSign to make changes to the authoritative root
cooperative agreement between DOC and VeriSign. The management of th
file has no connection with the routing of Internet traffic.
For more information, see:
• www.icann.org
• www.iana.org/root-managment.htm
2.4.5 Regional Internet registries (RIRs)
The regional Internet registries (RIRs) are non-governmental organiz
allocating Internet number resources such as globally unique IP addresse
http://www.icann.org/http://www.icann.org/http://www.iana.org/root-managment.htmhttp://www.iana.org/root-managment.htmhttp://www.iana.org/root-managment.htmhttp://www.icann.org/
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Today, there are five RIRs providing technical coordination with respect to
necessary for addressing and routing. They are structured as not-for-profit,
organizations, operating as neutral and impartial bodies of industry seestablishment of ICANN and in particular the adoption of IC
(http://www.icann.org/icp/icp-2.htm), ICANN has accepted the role of a
these RIRs.
There are currently five RIRs:
• APNIC, established in 1993, serving the Asia-Pacific region (http://ww
• ARIN, established as InterNIC in 1993, serving Northern AmeriCaribbean (http://www.arin.net);
• LACNIC, formally recognized by ICANN in 2002, serving Central a
portions of the Caribbean (http://www.lacnic.net/en);
• RIPE NCC, established 1992, serving Europe and the Middle East (htt
• AfriNIC, established in 2005, serving Africa (http://www.afrinic.net).
Each of the RIRs is incorporated in a specific country as a private, organization. Each has a membership structure which is open to all inte
members are most typically LIRs or ISPs that require address space servic
most particularly in the case of APNIC, intermediate registries exist whic
level of individual countries or economic regions (generally as defined by
"national" registries are autonomous, but act as agents of their respective
management responsibilities, providing allocation services according to regi
For more information about RIRs, please consult the RIR websites listed abo
2.4.5.1 RIR policy process
Another function of the RIRs is to facilitate the development of polici
management of Internet resources regionally and globally. This is done
bottom-up, industry self-regulating manner, in response to the requirements
stakeholders in the respective RIR communities. Importantly, these policy
are open to anybody, and often include the active participation of both p bodies as well as civil society.
Each RIR hosts regular, open, public policy meetings, at least twice an
primary focal point for policy development in each region. These meetings a
parties, regardless of membership status, who can participate in discussing
http://www.ripe.net/http://www.ripe.net/http://www.apnic.net/http://www.apnic.net/http://www.arin.net/http://www.arin.net/http://www.arin.net/http://www.lacnic.net/en/index.htmlhttp://www.lacnic.net/en/index.htmlhttp://www.lacnic.net/en/index.htmlhttp://www.ripe.net/http://www.ripe.net/http://www.afrinic.net/http://www.afrinic.net/http://www.afrinic.net/http://www.afrinic.net/http://www.ripe.net/http://www.lacnic.net/en/index.htmlhttp://www.arin.net/http://www.apnic.net/http://www.ripe.net/
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Regardless of the specific policy process or outcomes in each region, the
goal: ensuring the fair distribution and responsible stewardship of number re
maintain the stability and continued growth of the Internet. The managetechnical activities of the RIRs form an integral part of the infrastructure nee
operating efficiently.
It may be noted that a set of global guidelines for the allocation of IP addres
RFC 2050, published in 1996. However, this document is fairly general an
as it has been effectively replaced by the more refined policies developed wi
All RIR policies are available on the website of each organization,
documents such as a common "policy comparison matrix" developed by the
2.4.5.2 The Number Resource Organization (NRO)
Although existing as separate entities that meet the needs of their respective
must also work closely together, coordinating activities that support policies
In October 2003, the four RIRs – APNIC, ARIN, LACNIC and RIPE
memorandum of understanding (MoU) to form the Number Resource
http://www.nro.net/documents/nro1.html.
The purpose of NRO is to ensure the global coherence of certain RIR act
single common interface to all the RIRs where this is necessary. NRO al
activities, including technical projects and liaison activities. NRO does not
the regional policy-development processes of the RIRs, nor with any o
activities.
In October 2004, NRO signed an MoU with ICANN re-establishing tOrganization (ASO). ASO was originally formed in 1999 by an MoU
ICANN, and has been reformed as a consequence of the ICANN reform
two years. The purpose of ASO is to review and develop recommendatio
policy and to advise the ICANN Board on these matters. The new ASO M
will fulfil the role, responsibilities and functions of ASO as outlined in the I
For more information, see:
• http://www.nro.net • http://www.nro.net/documents/nro1.html
• http://www.nro.net/documents/aso-mou.html
2.4.5.3 Provider-based addressing
http://www.nro.net/documents/nro1.htmlhttp://www.nro.net/documents/nro1.htmlhttp://www.nro.net/http://www.nro.net/http://www.nro.net/documents/nro1.htmlhttp://www.nro.net/documents/nro1.htmlhttp://www.nro.net/documents/aso-mou.htmlhttp://www.nro.net/documents/aso-mou.htmlhttp://www.nro.net/documents/aso-mou.htmlhttp://www.nro.net/documents/nro1.htmlhttp://www.nro.net/http://www.nro.net/documents/nro1.html
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applied, in which the recipients of IP addresses are the ISPs who are able t
address space and allow those address ranges to be reached through a min
announcements. From the addressing point of view, it has been said that Internet involves the ISP as the primary subdivision, with front
interconnections across which global routing information is exchanged.
A further consequence is that RIRs must make allocations not onl
demonstrated needs of ISPs, but also in such a way as to limit the number
allocations that are made. The value of the resource is due not only to the
addresses, but also to the need to maximize aggregation and limit routing ta
will be a need to carefully manage the assignment of IPv6 addresses also.2.4.6 Root server operators
The root server operators are 12 organizations, one public (the United Sta
operates three servers), the rest private entities, which operate the system
zone file that is administered through the Internet Assigned Numbers Auth
process. As a result of historical developments, 10 of the 13 original ro
United States; however, to facilitate geographic diversity and build in ne
redundancy, some of the root server operators have recently deployed mirroservers throughout the world. Today, the 13 root servers, together with mir
more than 80 locations in 34 countries. They provide the authoritative top-l
Internet Domain Name System (DNS). The role of root servers is sometim
the servers that route Internet traffic. Root servers do not in fact route traffic
function described above. More information on root servers can be found at:
• http://www.root-servers.org
• http://www.rssac.icann.org
• http://www.isoc.org/briefings/016/index/shtml
It is important to distinguish these root servers, which provide information
servers that route actual traffic, i.e. that route the packets. These are compl
provided by different servers.
2.4.7 Internet service providers (ISPs)
Internet service providers (ISPs) are companies (usually private, but pcountries) that provide basic Internet connectivity and/or access and interco
(individual users or corporations that wish to access the Internet). Depen
business objectives, ISPs may provide all or some of the following services:
1) Facilities for access to the public Internet (dial-in, leased line, cable, A
http://www.root-servers.org/http://www.root-servers.org/http://www.rssac.icann.org/http://www.rssac.icann.org/http://www.isoc.org/briefings/016/index/shtmlhttp://www.isoc.org/briefings/016/index/shtmlhttp://www.isoc.org/briefings/016/index/shtmlhttp://www.rssac.icann.org/http://www.root-servers.org/
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agreements provide access to the full Internet, while peering is limited to
customers.
3 Key policy questions associated with the general use of IP-based
As mentioned previously, the one constant with respect to communication
change. The technological changes have driven, and have been drive
Governments around the world are faced with the issues arising from these
particular that of how to manage the policy issues that are typical of any
"network product" we mean any product whose utility or value increases
the number of users. Network products include roads, railroads, air traffic and, of course, telecommunication networks. The policy issues that are ty
products", and that may apply to the general use of IP-based networks, inclu
1) Universal access/service provisions
2) Consumer protection
3) Supervision of dominant market players
4) Emergency services
5) Access for disabled persons
6) Security (e.g. law enforcement, cybercrime, legal intercept) and privac
7) Allocation of scare resources
8) Dispute resolution
Each of these areas is discussed briefly in subsequent sections.
Some approaches to the issues raised above have been contributed by Mefor this handbook, and can be found at:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach01.doc
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach02.doc
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach03.doc
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach05.zip
3.1 Universal access/service provisions
Universal access/service provisions refer to many methods used to ensure
users located in areas where implementation costs are higher are offe
services of a quality and price comparable to users located in areas where i
lower . One well-known method is to impose, by regulation, low prices for
http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach01.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach02.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach03.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach05.ziphttp://www.europa.eu.int/information_society/topics/telecoms/international/news/index_en.htm#editorialhttp://www.europa.eu.int/information_society/topics/telecoms/international/news/index_en.htm#editorialhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach05.ziphttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach03.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach02.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach01.doc
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The methods used to implement universal access/service provisions vary fr
examples include cross-subsidy by users in high-density areas to user
government subsidies, taxation, etc.The choice of a particular regime of universal access/service provision, if a
that depends on the overall information and communication technology (ICT
the state of its current telecommunications environment; its general
regulation, subsidies and taxation.
Most countries have (or have had) universal access provisions for wha
services provided by the circuit switched telephony model. With the adv
emerging question is whether access to IP-based networks, in particular via also be subject to universal access/service provisions.
3.2 Consumer protection
A description of what constitutes consumer protection varies from count
possibly, within countries, from issue to issue. In order to achieve som
protection, some countries have either relied on general consumer prote
IP-based networks and IP-based applications, or updated and strengthened e
are better able to protect consumers. The approaches vary widely depen
traditions and regimes as well as the state of a country's overall developm
countries, issues related to consumer protection have yet to be addressed, in
to spam prevention.
A key policy question is whether, and if so to what extent and how, provisio
protection should apply to the use of IP-based networks or the provision o
taking into account the traditional differences in the treatment of public and
3.3 Supervision of dominant market player(s)
In some countries there may be dominant players in a national telecomm
while in others there may be a single monopolistic provider. In both situati
or group of players with significant market power and the ability to d
reference to competitive forces exists. This situation may be due to histor
monopoly regime prior to liberalization) or because the national environme
monopoly exists (the market is too small to support true competition).Regardless of levels of development, supervision of dominant market pla
competition and a level playing field could be left to a generic compe
agency, but most countries have established a special-purpose telecommuni
decision-making process independent from the parties it regulates.
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quickly in case of massive destruction, for example due to storms (mobile
facilities).
A key policy question is whether, and if so to what extent and how, emergshould apply to IP-based networks or IP-based applications. In this c
recommendations, in particular Y.1271 "Framework(s) on network requirem
support emergency telecommunications over evolving circuit-switched
networks" provide guidelines for the offer and acquisition of such ser
perspective.
3.5 Access for disabled persons
Many developed countries have provisions designed to facilitate access to b
services for handicapped people while the majority of developing countries
issue. A key policy question is whether, and if so to what extent and how
access for disabled persons should apply to IP-based networks or IP-based
account the traditional differences in the treatment of public and private netw
3.6 Security and privacy
With our increasing dependence on computer networks, the importanc
including appropriate provisions for law enforcement concerns and privacy
The explosive growth in the use of computers has increased the dependen
individuals on the information stored and communicated using these sys
heightened awareness of the need to protect data and resources, provide la
with effective tools to combat cybercrime, develop a global culture of
effective means to combat spam.
Some developed countries have provisions designed to facilitate tracking an
enforcement authorities, legal frameworks to combat spam, as well as p
identities of users of communication services and the content of those co
such countries, privacy and security provisions are very general and apply
to telecommunications. All developing countries should address these issues
For more information see:
• http://www.itu.int/ITU-T/edh/files/security-manual.pdf
• http://www.itu.int/ITU-D/e-strategy/e-security/
• http://www.itu.int/osg/spu/spam/index.phtml
• Council 2005 Document C05/EP/10 (report on SPAM as per WTSA R
http://www.itu.int/ITU-T/edh/files/security-manual.pdfhttp://www.itu.int/ITU-T/edh/files/security-manual.pdfhttp://www.itu.int/ITU-D/e-strategy/e-security/http://www.itu.int/ITU-D/e-strategy/e-security/http://www.itu.int/osg/spu/spam/index.phtmlhttp://www.itu.int/osg/spu/spam/index.phtmlhttp://www.itu.int/osg/spu/spam/index.phtmlhttp://www.itu.int/ITU-D/e-strategy/e-security/http://www.itu.int/ITU-T/edh/files/security-manual.pdf
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3.8 Dispute resolution
IP-based networks can be used to facilitate conventional dispute resoluti
conventional national court proceedings. Discussion of these topics can be f
• http://www.odr.info/
In addition, many countries have implemented specific dispute resolution sy
of disputes involving trademarks and Internet domain names. The best-know
the Uniform Dispute Resolution Procedure (UDRP) developed by WIPO an
number of parties serve as providers of UDRP services. For more informatio
• http://www.icann.org/udrp/udrp.htm
• section IV.v.1 of Attachment 4 at
http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach04.doc
Finally, there are many recent developments related to dispute resolution
telecommunication sectors. Many of those developments may apply equall
For an overview of those recent developments see:
• http://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Document
DRS_Final_GSR_5.pdf • http://www.itu.int/ITU-D/treg/Case_Studies/Disp-Resolution/ITU_WB
4 Technical management and coordination of ICT resources and
No one entity or organization governs or controls ICT resources. As was
description of relevant organizations, these resources are managed or coo
organizations, both public and private. The remainder of this section
management and allocation systems of the current environment.
4.1 E.164 numbering
ITU-T Recommendation E.164 provides the number structure and fun
categories of numbers used for international public telecommunication
telephone network – i.e. the geographical areas, global services and net
categories, it details the components of the numbering structure and the d
successfully route the calls. Specific E.164-based applications which differseparate recommendations, while E.164.1 specifies the procedures and ru
assignment of E.164 numbering resources.
There has recently been increasing interest in interfacing, or interconne
applications with the public switched telephone network, by mapping E
http://www.odr.info/http://www.odr.info/http://www.icann.org/udrp/udrp.htmhttp://www.icann.org/udrp/udrp.htmhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach04.dochttp://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.itu.int/ITU-D/treg/Case_Studies/Disp-Resolution/ITU_WB_Dispute_Res-E.pdfhttp://www.itu.int/ITU-D/treg/Case_Studies/Disp-Resolution/ITU_WB_Dispute_Res-E.pdfhttp://www.itu.int/ITU-D/treg/Events/Seminars/2003/GSR/Documents/DRS_Final_GSR_5.pdfhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach04.dochttp://www.icann.org/udrp/udrp.htmhttp://www.odr.info/
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There are currently two types of IP address: the original type, which is 32
"IPv4", and the new type, which is 128-bits long, and is called "IPv
prevalently used today with some limitations which have resulted in startIPv6. The issues related to those IP addresses and the migration to IPv6 h
number of papers, including:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach08.doc
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach09.doc
• http://www.potaroo.net/ispcolumn/2003-07-v4-address-lifetime/ale.ht
• http://bgp.potaroo.net/ipv4/
• http://www.potaroo.net/ispcol/2004-12-isp.htm
• http://www.ntia.doc.gov/ntiahome/ntiageneral/ipv6/index.html
• http://www.itu.int/ITU-T/worksem/ipv6/200506/index.html
4.3 Internet domain names and addressing
The Internet Domain Name System (DNS) is a distributed hierarchica
primarily used on the Internet to translate between domain names and IP addthe DNS can be found at:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach07.doc
• http://www.isoc.org/briefings/016/index.shtml
Issues associated with the DNS are one of the many topics currently b
Working Group on Internet Governance (WGIG).
4.3.1 Internet top level domain names
Internet top level domain names (TLDs) are those domain names that appea
a uniform resource identifier (URI), for example "int" in "www.itu.int". Suc
code TLDs (ccTLDs), or they may be generic (gTLDs) or sponsored (sTLD
top level domain names used only by a specific industry (for example "
purpose (for example ".museum").
4.3.2 Country code top level domains (ccTLDs)
A country code top level domain name (ccTLD) is a TLD used in the Int
country, for example ".ch" for Switzerland. As mentioned previously, the
each country are derived from the ISO 3166 standard. Currently there are
and policies for registering domain names in the ccTLDs vary significantly b
http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach08.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach09.dochttp://www.potaroo.net/ispcolumn/2003-07-v4-address-lifetime/ale.htmlhttp://bgp.potaroo.net/ipv4/http://bgp.potaroo.net/ipv4/http://www.potaroo.net/ispcol/2004-12-isp.htmhttp://www.potaroo.net/ispcol/2004-12-isp.htmhttp://www.ntia.doc.gov/ntiahome/ntiageneral/ipv6/index.htmlhttp://www.ntia.doc.gov/ntiahome/ntiageneral/ipv6/index.htmlhttp://www.itu.int/ITU-T/worksem/ipv6/200506/index.htmlhttp://www.itu.int/ITU-T/worksem/ipv6/200506/index.htmlhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach07.dochttp://www.isoc.org/briefings/016/index.shtmlhttp://www.isoc.org/briefings/016/index.shtmlhttp://www.isoc.org/briefings/016/index.shtmlhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach07.dochttp://www.itu.int/ITU-T/worksem/ipv6/200506/index.htmlhttp://www.ntia.doc.gov/ntiahome/ntiageneral/ipv6/index.htmlhttp://www.potaroo.net/ispcol/2004-12-isp.htmhttp://bgp.potaroo.net/ipv4/http://www.potaroo.net/ispcolumn/2003-07-v4-address-lifetime/ale.htmlhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach09.dochttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach08.doc
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Some ccTLDs are reserved for use by citizens or entities of the concern
while others are operated in an open and completely unrestricted manner.
Generally speaking, the ccTLD managers (called registries) are entities thaoperationally) resident in the concerned country or territory. In the early d
registries were often academic or research institutions. Today they are mo
special-purpose non-profit organizations, or government-owned or license
have become involved in accordance with local legal frameworks and
involvement ranges from formal (via laws and regulations) through informa
A key question facing national policy-makers is how best to ensure that
goals are met by a ccTLD manager given the various models of ccTLD man
As noted above, in some countries, the ccTLD operator is entirely
supervision. In other countries, there is informal influence from the govern
countries there is a formal link between the government and the ccTLD ope
can take several different forms: contract between the government and
defining the roles and responsibilities of the operator, or regulations.
For background information on ccTLDs, see:
• IETF RFC 1591 "Domain Name System Structure
http://www.ietf.org/rfc/rfc1591.txt?number=1591, which provides th
rules that have been used to implement the Internet Domain Name Sy
ccTLD operators
• The ICANN webpages containing "ccTLD Resource Materials" at
http://www.icann.org/cctlds/
• In February 2002, ICANN's Governmental Advisory Committee (GA
for Delegation and Administration of ccTLDs" at
http://www.icann.org/committees/gac/gac-cctldprinciples-23feb00.htm
• Further information on ccTLD can be accessed through regiona
APTLD for Asia Pacific (http://www.aptld.org), AFTLD for Africa
CENTR for Europe (http://www.centr.org), NATLD for North Amer
America and the Caribbean (http://www.lactld.org)
• The list of current ccTLD contact information for each country code c
http://www.iana.org/cctld/cctld-whois.htm
• Information on national practices for certain countries can be found at
h // i i / / i l j /i li /fi l/ h d
A H db k I t t P t l (IP) B d N t k d l t d T i d I
http://www.ietf.org/rfc/rfc1591.txt?number=1591http://www.icann.org/cctlds/http://www.icann.org/cctlds/http://www.icann.org/committees/gac/gac-cctldprinciples-23feb00.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach10.dochttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.iana.org/cctld/cctld-whois.htmhttp://www.icann.org/committees/gac/gac-cctldprinciples-23feb00.htmhttp://www.icann.org/cctlds/http://www.ietf.org/rfc/rfc1591.txt?number=1591
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4.3.3 Generic and sponsored top level domains (gTLDs and sTLDs)
The best-known gTLDs are "com", "org", and "net", but there are severa
introduced gTLDs include "sponsored" names such as ".aero" and ".museumresponsible for developing policies to govern the TLD policy, aside from co
required of all gTLDs. For current information on TLDs see:
• http://www.iana.org/gtld/gtld.htm
4.3.4 Internationalized domain names (IDN)
The Internet Engineering Task Force (IETF) has approved three document provide a technical foundation for handling domain names with Unicode ch
names which contain non-ASCII characters). These documents are:
• RFC 3490 "Internationalizing Domain Names in Applications (IDNA)
• RFC 3491 "Nameprep: A Stringprep Profile for Internationalized Dom
• RFC 3492 "Punycode: A Bootstring encoding of Unicode for In
Names in Applications (IDNA)"
A discussion of IDN can be found at:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach13.doc
Implementation of IDN raises some very complex issues. In particular, befo
domain names, registries should define a policy for what scripts they acc
which subset of Unicode they accept. These issues are discussed in the
Engineering Team (JET) Guidelines for Internationalized Domain Names Administration for Chinese, Japanese, and Korean" and also in the Interne
Internationalized Domain Names: Overview and Method", available at
http://www.ietf.org/internet-drafts/draft-klensin-reg-guidelines-04.txt (this
approved by IETF and has been offered for discussion).
ICANN has also published several reports and papers which discuss vario
"IDN Committee Final Report to the ICANN Board" at
http://www.icann.org/committees/idn/final-report-27jun02.htm and the pre
the bottom of http://www.icann.org/committees/idn/.
Information on recent (as of 2004) developments with respect to IDN can be
htt // t / ti /2003/ k h /d f lt ht
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http://www.iana.org/gtld/gtld.htmhttp://www.iana.org/gtld/gtld.htmhttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach13.dochttp://www.ietf.org/internet-drafts/draft-klensin-reg-guidelines-04.txthttp://www.ietf.org/internet-drafts/draft-klensin-reg-guidelines-04.txthttp://www.icann.org/committees/idn/final-report-27jun02.htmhttp://www.icann.org/committees/idn/http://www.icann.org/committees/idn/http://www.aptsec.org/meetings/2003/workshop/default.htmhttp://www.aptsec.org/meetings/2003/workshop/default.htmhttp://www.aptsec.org/meetings/2003/workshop/default.htmhttp://www.icann.org/committees/idn/http://www.icann.org/committees/idn/final-report-27jun02.htmhttp://www.ietf.org/internet-drafts/draft-klensin-reg-guidelines-04.txthttp://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach13.dochttp://www.iana.org/gtld/gtld.htm
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4.4 International Internet connectivity
4.4.1 International traffic exchange
There are several key concepts related to the international exchange of
include international traffic flows, accounting regimes and peering. A fu
concepts, and current international Internet traffic exchange settlement mod
• http://www.potaroo.net/ispcol/2005-01-isp.htm
4.4.2 ITU-T Study Group 3 work
ITU-T Study Group 3 (SG3) started examining the international Internet co
1998. The objectives of the study were, at that time, to identify the differen
and the public switched telephone network (PSTN) costing models. S
inappropriate to apply the existing PSTN costing model to the Internet, bu
regarding whether the existing private leased-line model results in equit
between providers.
In early 2000, the regional tariff groups of SG3 developed a set of basi
believed would provide the basis for a more detailed set of principles
recommendation developed by the regional groups called for respect for the
In June 2000, SG3 attempted to gain global agreement on the proposal ma
groups but failed owing to the resistance of a few Member States. The Cha
decided to submit the draft recommendation directly to the Sector's gove
Telecommunication Standardization Assembly (WTSA-2000) where
reservations made by some countries, and labelled as Recommendation D.50
The purpose of the recommendation was to set out the principle for ne
transmit international Internet traffic. The possible need for compensation
carrying the traffic was also recognized in the recommendation. When p
circuits, they generally have a choice between the "sender-keeps-all" or pe
connections when traffic is more or less balanced, or the asymmetric
initiating provider pays for the whole connection with the other country (fu
the case today for some developing countries.
The recommendation called for arrangements to be negotiated and agreed
basis when direct Internet links are established internationally. It requ
providers involved reach a mutual agreement.
Recommendation D.50 also said that the parties involved could take into ac
for compensation for elements such as traffic flow, number of routes, geogra
cost of international transmission when negotiating such commercial arrang
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SG3 also recognized that the costs of the international link for Interne
developing countries and the Internet backbone networks can be a ser
countries in regions where the necessary infrastructure is not in place andaccess is not yet functioning fully.
Some believe however that the global market is changing and many of the a
1998 in support of a comprehensive settlement regime for international
longer wholly apply, and other possible solutions have emerged. Comp
Internet backbone markets and it is no longer the case that most Internet tra
America. Crucially, this increased competitiveness, combined with the im
the local market in reducing leased line costs, is helping to reduce the cos
improve the ability of purchasers of international connectivity to negotiate im
Another important contributing factor has been the development of Internet
These provide means of reducing costs of access to Internet backbones in ot
ISPs to deliver Internet traffic without connecting the local or regional ISPs
regions, as is the case in some developing countries, as well as to aggre
traffic for transmission to the Internet backbones. This also serves to stimu
traffic with regional and local content which in turn provides incentives
infrastructure and increased interconnectivity.
A number of IXPs have been established in developing countries with the
programmes. For example, the United Kingdom's Department for Inte
(DFID) has helped to fund the establishment of IXPs in Uganda, Tanzania
continuing provision of bilateral and multilateral aid for establishing r
characterized by some as a means to facilitate the expansion of cheaper
developing countries.
Global backbone network providers meanwhile are continuing to extend the
increased demand for Internet connectivity and provide connectivity via loc
IXPs, around the world.
In the new study period 2005-2008, SG3 will continue to study how
developments and shifts in international Internet traffic flows are inf
availability, efficiency and cost of Internet connectivity around the wo
important issue for developing countries as repeatedly voiced in the WSIinternational Internet connectivity is one of the topics be considered by
Internet Governance. Additional information can be found at:
The European Commission site:
• http://www.europa.eu.int/information society/topics/telecoms/internat
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5 Convergence issues, including technical and policy relat
converging networks
Technological innovations are beginning to link traditional telephony tech
IP-based networks. This technological convergence raises technical and p
members. Examples of such new technology capabilities include ENUM
IP Telephony/Voice over IP (VoIP) (see § 5.5 below).
5.1 National sovereignty and international interoperability
It is axiomatic that nations are sovereign, that is, that they have the right
national policies, laws, rules, and regulations they see fit, within the
international law and international treaties.
It is equally axiomatic that international interoperability is an
telecommunications, and that such international interoperability can be ac
operators conform to agreed international standards, including internation
naming and addressing schemes.
While international standards are not binding, they are typically follow
appropriate international interoperability. See § 5.3 below.
5.2 Technological neutrality of policies
As noted earlier, national approaches to the regulation (or not) of IP-basedtechnologies vary widely. While some Member States have signalled a
technology-neutral approach to the regulation of telecommunication servi
with all Member States. Indeed, the issues involved are complex. What i
neutral regulatory frameworks are frameworks in which regulations tha
service (such as voice transmission) apply uniformly no matter what
implement the service. For information on trends in this respect, see:
• http://www.itu.int/ITU-T/worksem/conreg/index.html
5.3 Interoperability
I t bilit f IP b d t k d IP b d li ti i
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( ) p
5.4 ENUM
The ENUM protocol maps in one direction parts or all of the ITU-T R
international public telecommunication numbering plan into the Internet (DNS). At first glance a simple protocol, ENUM nevertheless raises a nu
policy issues. For a summary, see:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach14.doc
• ITU-T Recommendation E.164 Supplement 3
• ITU-T Recommendation E.164 Supplement 4
5.5 "IP telephony"7
"IP telephony" consists in using IP-based networks to provide voice transm
more-or-less equivalent to traditional public switched telephone services.
considered to be simply an application provided over existing services; inde
formal definition of it as a service in ITU-T. Although "IP telephony" d
substantial percentage of the global worldwide telephony traffic volume, it i
result of the following technical motivations:
• The circuit-switched network was designed and optimized to provfull duplex 4 kHz switchable voice channels between points (64 kbit/s
• Data, in general, are characterized by bursts of information rather th
flows typically associated with speech.
• Data burst can be most efficiently transported using packets of i
interleaved in time within a network with other packets being carried
and destinations.
• For more than 40 years, voice has been digitally encoded into 64 kb
transported over the 64 kbit/s channels. However, advances in voic
range of options, e.g. from 5-8 kbit/s to higher quality audio at 64 kb
at a rate other than 64 kbit/s is difficult over the 64 kbit/s circuit-switc
IP telephony subscribers need to interconnect with the approximate
classical telephony subscribers, and implementation of a transcodin
necessary to transform their lower bit-rate to the legacy 64 kbit/s en
happened when the low-rate encoding of mobile networks was conetworks).
• Significant work has been performed in IETF, ITU and elsewhe
capabilities using IP that permit voice to be transported over IP us
coding. Carrier-grade products that integrate those protocols are bein
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• In addition, the flexibility of packet-switched networks to accomm
streams, with a wide range of characteristics and based on IP
standardized interfaces and languages available to it, allows th
applications providing new revenue streams. In some cases those ca
driver for the introduction of IP transport within telecommunication n
"reproduction" of existing telephony services.
• IP-based networks can use the same underlying lower layer transpo
metallic pairs, cable, wireless, optical fibre, satellite. The evolution to
be accomplished economically by deploying IP-based packet switc
connected by existing transport facilities. This was a tremendous veh
access to mass markets in developed countries owing to the availabilitransport facilities; but this is not the case for developing countries,
good reason to increase their transport facilities towards developed co
Internet access. However, in The Essential Report on IP Telephon
were advised to consider a checklist of factors which would help t
introduction of IP networks at national level and for international c
checklist:
1) Does the growth of telecommunication traffic and the relative pdata support the introduction of "IP telephony"?
2) Consider the need for know-how and training to deploy rapidly sk
able to meet the technical, operational, management and policy ch
the new "IP telephony" environment.
3) Universal service: Role of an "IP telephony" system in the
access/service.
4) Affordable prices: What parameters should be taken into account
– Prices of proposed "IP telephony" to be considered as being
applications as widely utilized as possible,
– Costs that affect the affordability of the service such as:
• Interconnection charges
• Reasonable transit charges, if applicable
• Government charges (if any).
5) Interconnection matters: Are there technical and/or operational
prevent interconnection, and what steps must be taken to resolve t
6) Numbering: What steps may need to be taken to implement the
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11) Consider the extent to which "IP telephony" is responsive
requirements in cases of emergency.
12) Consider broad-based investment sources, including private-pdomestic and foreign sources, for the introduction of IP-based netw
13) Consider non-discriminatory, transparent and efficient rulemaki
consistent with the sustainability of new technologies.
Discussion and a publication of these topics can be found at:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach15.zip
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach16.doc
• http://www.itu.int/ITU-D/e-strategy/publications-articles/pdf/IP-tel_re
6 Use of IP-enabled applications
The actual services provided to end users through the Internet are defined
mechanisms of Transmission Control Protocol/Internet protocol (TCP/IP)
higher-level application protocols, such as hypertext transport protoco
protocol (FTP); network news transport protocol (NNTP) and simple
(SMTP). Because these protocols are not embedded in the Internet itself,
protocol can be operated over the Internet through as little as one server com
protocol data in the proper format, and one client computer that can re
protocol data. The utility of a service to users, however, increases as the
provide that service increases.
By the late 1980s, the primary Internet services included electronic mail o
and Usenet news. E-mail, which is probably the most widely-used Internet a
to send text-based messages to each other using a common addressing
Internet users to "log into" other proprietary networks, such as library card
Internet, and to retrieve data as though they were directly accessing those
users to "download" files from a remote host computer on to thei
"newsgroups" enable users to post and review messages on specific topics.
Despite the continued popularity of some of these applications, in particul
service that has catalyzed the recent explosion in Internet usage is the world
web has two primary features that make it a powerful, "full service"
i f ti th h th I t t Fi t b li t "b "
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This section identifies and describes some of these new applications and pro
of implementation. Case studies and information on implemented projects ca
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach03.doc• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach04.doc
• http://www.itu.int/ITU-D/e-strategy/e-applications/
6.1 E-learning and other uses of Internet in education
Distance learning is a topic that has been high on the agenda of govern
recently, the growth of the Internet and the penetration of broadband hav
content-richer delivery of educational content (already available but not before, distance learning was based on television broadcasts or the use o
videoconferencing, distance learning over the Internet offer governments,
and individuals new possibilities. These possibilities go beyond simply
delivery of content of the past, but allow the creation of truly interactive and
to distance learning.
E-learning covers a wide set of applications and processes which use all av
to deliver vocational education and training. The term covers computer-balearning, and the use of mobile technologies; it includes virtual classrooms
and uses. There are many identifiable drivers for information and comm
(ICT)-enabled and more recently information and learning technologies (IL
and these may be classified as technical innovation, organizational and bu
the characteristics of the needs and demands of the individual learner.
Online or web-based learning (learning via the Internet, intranets and ex
understood to be a subset of e-learning (technology-supported learning).
E-learning is becoming an integrated and critical component of corporate k
and performance enhancement, and return on investment is measured in that
e-learning can be electronically related to business successes, and more bu
e-learning's ability to build knowledge and develop skills while reducin
Within corporate training, there is a sound understanding of how to exploit t
The term "e-learning" is used also in further and higher education to describ
other Internet technologies to enhance the teaching and learning experience.
The e-learning solutions are:
• Simple informational solutions
(http://www.e-learningcentre.co.uk/guide2elearning/2-1/index.htm)
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6.2 E-government8
It is widely accepted that public administrations should use ICT tools to
democracy, accountability and efficiency – at all levels of government, and level:
• In the delivery of public services to citizens and enterprises.
• In the design of online services, adapted to the needs of citizens and b
• In the better management of financial, human and public resources and
Provision of information and services via the Internet (in particular, via th
increase the use of Internet by citizens in each country and should, as a demand for private companies to provide information and services via th
governments of developing countries play a leading and model role in the
could create a "virtuous circle" in which other components of society are m
use of the Internet, for the benefit of all citizens. ITU-D has impl
e-government projects (e.g. Azerbaijan, Bhutan, Bosnia Herzegovina, Bulga
Paraguay and Uzbekistan) aimed at increasing efficiencies in the way go
delivering online services to citizens and businesses. Further informa
http://www.itu.int/ITU-D/e-strategy/e-applications/.
6.3 E-health
E-health can be defined as the use of information and communication tec
particular the Internet to improve or enable health and healthcare. Indeed
combined use in the health sector of electronic communication and informa
data transmitted, stored and retrieved electronically) for clinical, educati
purposes, both on site and remote. This is a complex subject that has impoand regulatory components and whose relevance increases as cheaper infor
resources become available and integrated into society. In particular, th
broadband and the deployment of local area networks (LANs) inside the
smart instrumentation and powerful IT equipment, has opened up the p
between point-of-care devices and databases defining a treatment, the im
systems used by the nurses running a facility, the integration and consolidat
and patients' records, associated billing, etc., irrespective of distance or geog
revolution in-the-making is the popularization of IP technologies.
E-health resources can help:
• Improve health status by supporting healthy lifestyles, improvin
enhancing healthcare quality;
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Ensuring access to and quality of e-health resources will be central to re
health in the future.
The concept of e-health is widely adopted to describe the application ofrange of functions which, in one way or another, affect the health of citizen
activity can be summarized in three main "streams" of actions:
• Delivery of care to patients by healthcare professionals
• Health-related information
• Trading health products
6.3.1 E-health applications
A wide range of potential applications of ICTs are now available in the he
implemented to varying degrees within many developed countries. These
from the purely administrative to those for care delivery.
6.3.2 Retrieval of health and medical information by citizens and inst
Another new but important trend is the retrieval of health and medical info
Internet also provides a useful medium not only for commercial inform publishers, but also for official bodies seeking innovative ways to support
campaigns.
6.3.3 Case studies and current standardization work
Some case studies highlight experiences with the implementation of pilo
http://www.itu.int/ITU-D/fg7/case_library/Categories.asp#3.
The recently created e-Health Standardization Coordination Group (eHSChow to further foster standardization in e-health and has collected informati
information, see http://www.ehscg.org/.
6.4 E-commerce
E-commerce is the use of electronic systems to engage in commercial ac
e-commerce to buy and sell goods and services, create greater corporate
customer service. A detailed tutorial of issues and developments is given at:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach04.doc
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach17.doc
6 5 E agric lt re
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ICTs for product-tracking have already been used successfully; see: http
action/20030328/index.shtml.
ITU-D successfully launched an IP-based e-agriculture project in rural information please visit: http://www.itu.int/ITU-D/e-strategy/e-applications/
In addition, governments are involved in building wireless network backbon
provide connectivity among national and international communities. This is
in regions and in least developed countries. With increased information
interregional trade has led to partial improvement in the quality of life of the
6.6 E-broadcasting: broadcasting over the InternetThe Internet is a natural medium for broadcasting, given its architectu
broadcasting of digital multimedia content can be found in:
• http://www.itu.int/ITU-T/special-projects/ip-policy/final/Attach18.zip
6.6.1 Broadcasting of radio programmes
It all started with music CDs: they started delivering pristine quality music
market. With the advancement of audio compression techniques, the mosfiles (the popular designation for the Moving Picture Expert Group (MPEG
compression scheme), digital audio came into everyday parlance. The advan
processing devices, allowing the creation of cheap real-time encoders, toget
of extensive MP3 content, has stimulated the creation of the "digital age sh
provide listening round the globe. As the bandwidth required for audio tran
than for video (a V.90 PCM modem dial-up connection can suffice), Intern
an early entrant in the suite of Internet applications explored by the Internuse of the Internet raises intellectual property issues that are being stud
international levels.
6.6.2 Video streaming
TV broadcasting used to be a monopoly for over-the-air or cable TV netwo
bandwidth that video signals required for a quality transmission – be
However, the penetration of the broadband Internet and more importantly
image compression techniques such as ITU-T H.264 | MPEG4/AVC have broadcast-quality content using ADSL links or other bandwidth-richer
technologies. In several countries, traditional telephone companies are c
experimenting with offering services that are similar to, or even richer
traditional cable TV operators.
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• Company presentations
• Board meetings
• Conferences with the clients
• News and entertainment
6.6.2.1 How does streaming work?
Suppose you are interested in keeping your sales force up-to-date with a new
force is distributed across the seven seas. Getting them across to your place
the time and expenditure involved in travelling are not worth the cost of tOne of the options is to send the product details in the form of a product dem
over the web. But this product demo involves heavy files and multimedia ap
to download over the web. What is the solution here?
Content that is streamed in the form of packets and is downloaded while the
section of an already downloaded part may be one way to avoid tho
technological parlance is called streaming.
6.6.2.2 How can streaming help?
In general, the best way of pres