handshakes and greetings
TRANSCRIPT
Some FactsHandshakes are known as: Greeting gestures Business etiquette procedure A form of introduction
The Cultural Differences: Indian – Hands together and no eye contact African – Soft handshakes, thumbs up Arab – Hold both hands Asia – Handshake and slight bow
` A handshake is a short ritual in which
two people grasp one of each other's opposite hands, and most cases accompanied by a brief up and down movement of the grasped hands.
Types of Handshakes The prison handshake: When the
handshaker keeps your hand in his hand too long and seems not to want to give it back. Are they saying, "what’s in it for me"?
The robot handshake: Offering the hand automatically, without apparent thought or feeling. They appear uninterested and indifferent.
The jackhammer handshake: Shaking the hand vigorously to show power and determination. These people might be a little inflexible. Their way is the right way!
The squeezing handshake: Used by men to show their strength and power. It might mean covering up their feelings of insecurity.
The next-to-the-body handshake: Keeping the arm close to the body while bending it at the elbow, used by people who do not want to take risks, like politicians.
The normal handshake: a brief, firm handshake that is the best for conveying confidence and professionalism.
Quick Exercise Now, get up and offer your hand to the
person next to you for a handshake test. Shake hands like you normally would. Can you tell what kind of handshake you have? How about your partner’s handshake. What does his handshake say about him?
How to Perform Handshakes :- Begin With an Oral Introduction of Yo
urself Shake From Your Elbow Pump Your Hand Only 2-3 Times Do Not Use a Forceful Grip
Shaking a Sweaty Hand If you shake hands with someone who
has sweaty palms, do not immediately wipe your hands on your clothing, handkerchief, or tissue.
This will further embarrass the other person, who is probably already aware they have sweaty hands.
You can discretely wipe them on something after you are out of site, and wash them later.
Ending a Handshake End the handshake after 3-4 seconds, or
2-3 pumps. In order to avoid creating an awkward
moment, your shake should end before the oral introduction exchange does.
Without conversation taking place during the entire handshake, it becomes too intimate, and can feel more like hand holding.
Covering Your Mistakes Even if you make a mistake, do not panic. There are many ways to save the
moment. If you are worried that your handshake
did not convey the right message about yourself, simply change the focus of the moment by offering a quick compliment or asking the other person a question.
When to Shake Hands in Business
It is considered appropriate and acceptable to offer a handshake when greeting:
New business contacts, staff, coworkers, or others you are meeting for the first time;
A former business or casual acquaintance, especially if it has been a while since you last saw them;
Concluding a business transaction or meeting;
Congratulating someone else for an award, event, or accomplishment; and
When leaving a business event, including social settings where business contacts or acquaintances are involved.
When not to Shake Hands It is not a good idea to be the one to
initiate a handshake: With someone of higher status (let them
approach you or make the first gesture); To break an awkward moment of silence
when being introduced to someone new (a proper handshake should also involve conversation);
If you have nothing to say to the person (a handshake is an invitation for conversation or desire for social interaction);
Someone whose right hand, arm, or shoulder, is clearly injured, or they need their hand to support their weight with a cane or crutches; or
If the other person’s hands are full and a handshake would require them to shift items from one hand to another, or to have to put things down.
Some words of caution Handshaking is not an inborn talent. It is
culturally acquired. People who are not familiar with the meanings of the handshake may not know how to perform the "normal handshake". Their handshakes might be misinterpreted by the people from ‘handshaking cultures" as weak and uninspired.
Why Handshakes? Why is the handshake so important
in the business world? Why are most meetings between
diplomats ended with a handshake?
And… From interviewing for a job, to meeting
with the CEO, to attracting a mate, advice abounds about the power of the handshake. Even if you consider yourself an experienced handshaker, it does not hurt to freshen up on your handshaking skills. And if you are an inexperienced one, practice handshaking until it feels natural to you.
How to Greet :-smile
Proper etiquette
Appropriate titles and gestures
use polite language such as "please" and "thank you".
Shaking hands
Tips Introduce yourself with name and title. Shake hands. Express happiness to meet the other
person. Give or accept directions.
Useful Phrases “Please have a seat.” “Thanks for agreeing to meet with me.” “He'll be right with you.” “Can I offer you something to drink?” “My pleasure.”
Greetings in Different Countries
China Greets the most senior person first Surname is followed by first name Bow or Nod when greeting, shakes hands
with westerners Agents are used to introduce you with the
person you want to start business
France Handshake is light and quick upon greeting
and when saying good bye Women are kissed on both cheeks as a
part of greetings
Germany Handshakes are firm and used upon
meeting and departing Status matters. Titles or surname is used . First name is
rarely used by Germans