hanken library help zone ebslg 14-15.10.2013
DESCRIPTION
Hanken Library Help Zone EBSLG 14-15.10.2013. Tua Hindersson-Söderholm. Background. The Hanken house from 1953, renovated 1996. Partly protected. Journal hall changed into a Learning Lab in 2005. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/1.jpg)
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 2: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/2.jpg)
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
Hanken Library Help ZoneEBSLG 14-15.10.2013
Tua Hindersson-Söderholm
![Page 3: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/3.jpg)
Background
» The Hanken house from 1953, renovated 1996. Partly protected.
» Journal hall changed into a Learning Lab in 2005.
» Possible outsourcing of library services to University of Helsinki investigated in 2011.Offer rejected by the board of Hanken.
» The board of Hanken decided to develop the library into a modern study environment because of increasing number of students and new pedagogical methods.
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 4: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/4.jpg)
Project 2012-2013
» Refurbishment of the library’s facilities and service strategy
» 140 000 euro + 110 000 euro
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 5: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/5.jpg)
2012
» RFID-technique» Weeded out 28 % of
the print collections» Books moved to the
Book Cave, available 9-18 with self-service
» Monograph hall changed into a Reading area (24/7) with 45 additional seats Hanken Svenska handelshögskolan / Hanken School of Economics
www.hanken.fi
![Page 6: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/6.jpg)
2013
»The circulation desk was thrown away
»RFID- based self service»Evaluation and reorganization
of all services and processes-> focusing on the right things?-> efficiency!
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 7: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/7.jpg)
Service strategy changes
»Just-in-case -> Just-on-time»Bring the user to the content
-> Bring the content to the user»Standardized Library Services
->Personalized Library Services
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 8: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/8.jpg)
Mainly influenced by
» Help Zone http://www.ifla.org/files/assets/library-buildings-and-equipment/Conferences/Session%203b%20-%20Fletcher%20-%20Breaking%20down%20the%20barriers.pdf
» Boutique librarieshttp://personalisedlibraries.files.wordpress.com/2011/01/boutiquelibraries.pdf
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 9: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/9.jpg)
Service area before
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 10: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/10.jpg)
Hanken Library Help Zone
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi
![Page 12: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/12.jpg)
Pedagogy(communication, teaching,
supervision)ICT
(databases, systems, programmes)
Content(knowledge, data,
information)
It is all about the way of thinking
The product
The package
The manual
![Page 13: Hanken Library Help Zone EBSLG 14-15.10.2013](https://reader035.vdocument.in/reader035/viewer/2022062811/56816150550346895dd0d598/html5/thumbnails/13.jpg)
FINNA
http://www.finna.fi
Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi